American Carequest Hospice
A hospice in Burlingame, California 94010
819 Cowan Road, Suite C-2, Burlingame, California 94010. (415) 885-9100.
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The short answer
Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.
- 5 deficiencies cited in the last three years
- Not rated family caregiver rating
- Not available CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
5 deficiencies cited in the last three years
The middle of the 34 hospices serving ZIP code 94010 had 6.
The last inspection on record was on Jun 20, 2024: a reaccreditation inspection by The Joint Commission.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
5 deficiencies in 1 month of the last 36. Last cited Jun 2024. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Jun 20, 2024: reaccreditation inspection by The Joint Commission5 deficiencies
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Content of comprehensive assessment (42 CFR 418.54(c)(7))
“Observed in Regulatory Review. In 1 of 14 patient records reviewed, the hospice did not conduct and document a patient-specific comprehensive assessment that identified the patient’s need for physical, psychosocial, emotional and spiritual care, including survivor risk factors. In RRHV#1, the initial bereavement risk assessment was not completed. This was reviewed and verified with the Director of Operations.”
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Content of plan of care (42 CFR 418.56(c)(1))
The inspectors’ words, 106 words
“Observed in Record Review. In 1 of 10 patient records reviewed, the plan of care did not include all services needed for he palliation and management of the terminal illness and related conditions, including interventions to manage pain/symptoms. In RRNHV#6, it was documented in the initial RN assessment that the patient had a history of multiple falls and mechanical traumatization accidents, progressive cognitive dyskinesia, weakness, unsteady gait, poor safety awareness, poor judgment, and refused to use the front wheeled walker at times. Safety and fall prevention was not included/documented in the patient’s hospice plan of care. This was reviewed and verified with the Director of Operations.”
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Content of plan of care (42 CFR 418.56(c)(4))
The inspectors’ words, 143 words
“Observed in Record Review. In 1 of 10 patient records reviewed, the organization did not plan the patient’s care by ensuring the hospice plan of care included all services needed for the palliation and management of the terminal illness and related conditions, including medications and treatments necessary to meet the patient’s needs. In RRNHV#1, the patient’s plan of care included orders for Tylenol Children’s Suspension every 6 hours prn for pain/fever and Acetaminophen Oral Solution every 4 hours prn for pain/fever. The plan of care also included Fleets Enema ordered as needed if no bowel movement in 3 days and Bisacodyl Rectal Suppository ordered daily if no bowel movement in 3 days. There was no clear indications for use of the duplicate medication orders for pain and constipation (which medication to take when). This was reviewed and verified with the Director of Operations.”
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Discharge or transfer of care (42 CFR 418.104(e)(2)(i))
“Observed in Record Review. In 4 of 4 patient records reviewed, when the patient revoked the election of hospice care or was discharged, the organization did not provide the attending physician a copy of the discharge summary and, if requested, a copy of the patient’s hospice clinical record. In RRDC#1, RRDC#2, RRNHV#1, and RRNHV#2, there was no evidence the organization provided the patient’s physician a copy of the hospice discharge summary. This was reviewed and verified with the Director of Operations.”
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Use and mintenance of equipment and supplies (42 CFR 418.106(f)(2))
The inspectors’ words, 177 words
“Observed in Patient Home. In 1 of 1 home visits conducted, the organization did not provide patient/family education and training based on the patient’s condition and needs, including information on the safe storage, handling, and access to medical gases and supplies . In RRHV#2, it was noted the patient’s oxygen E-tank was stored in a small cluttered closed closet due to the family’s/caregiver’s lack of knowledge related to safe storage of oxygen in a well-ventilated location. This was reviewed and verified with the RN/Director of Patient Care Services and corrected during the visit. Observed in Patient Home. In 3 of 3 home visits conducted, the organization did not provide education and training based on each patient’s condition and assessed needs, including procedures to follow if care, treatment, or services were disrupted by a natural disaster or an emergency. In RRHV#1, RRHV#2, and RRHV#3, the patient’s individualized emergency plan in the home was incomplete. It was noted the section for the patient’s specific evacuation plan details was blank. This was reviewed and verified with the Director of Operations.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jun 20, 2024 | Reaccreditation inspection by The Joint Commission | 5 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Feb 16, 2012.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- CMS hasn’t published nursing time from Medicare claims for this hospice.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 100% at home.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
Who owns it?
- 12 owners or officers are people: Eric Levsky (owns 5% or more directly); Eric Levsky (corporate officer); Eric Levsky (corporate director); Eric Levsky (managing employee (on the payroll)); Masha Rudakov (owns 5% or more directly); Masha Rudakov (corporate officer); Masha Rudakov (corporate director); Masha Rudakov (managing employee (on the payroll)); Margarita Riskin (owns 5% or more directly); Margarita Riskin (corporate officer); Margarita Riskin (corporate director); Margarita Riskin (managing employee (on the payroll)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- CMS gives no Hospice Care Index for this hospice.
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
How does it compare nearby?
- Of the 34 hospices CMS’s data show serving patients in ZIP code 94010, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 6; this one had 5.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| American Carequest Hospice This hospice | 5 |
| Helping Hands Home Health Care & Hospice, Inc. | 6 |
| Anx Hospice Care | 5 |
| Medvista Healthcare, Inc. | 9 |
| Sutter Care at Home | 0 |
| By the Bay Health | 8 |
| Pathways Home Health and Hospice | 4 |
| Kaiser Foundation Hospital Hospice-San Francisco | 0 |
| Kaiser Foundation Hospital Hospice-Santa Clara | 6 |
| Mission Hospice & Home Care, Inc. | 8 |
| Vitas Healthcare Corporation of California | 1 |
| Sutter Care at Home | 2 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.