Bonum Hospice Services
A hospice in Burbank, California 91506
2000 West Magnolia Blvd, Ste. 208, Burbank, California 91506. (818) 397-4792.
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The short answer
Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.
- 2 deficiencies cited in the last three years
- Not rated family caregiver rating
- 10of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
2 deficiencies cited in the last three years
The middle of the 95 hospices serving ZIP code 91506 had 5.
The last inspection on record was on Jul 10, 2025: an initial inspection by the Community Health Accreditation Partner.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
2 deficiencies in 1 month of the last 36. Last cited Jul 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Jul 10, 2025: initial inspection by the Community Health Accreditation Partner2 deficiencies
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Exercise of rights/respect for proprty/person (42 CFR 418.52(b)(1)(ii))
The inspectors’ words, 237 words
“It is required that the written Patient Bill of Rights includes the right to have person and property treated with respect by anyone providing services on behalf of the hospice. This standard was not met as evidenced by clinical record review, interview and observation. In 1 of 3 (33%) home visits conducted, the agency did not ensure that the person was treated with respect by honoring the privacy of the patient during the provision of personal care. HOME VISIT 2: A home visit was conducted on 07/09/2025 (clinical record 2) to observe the Hospice Aide (HA) (personnel record 2) provide personal care to the patient. The HA brought the patient from the living room to the bathroom in a wheelchair for a shower. The HA transferred the patient from the wheelchair to the shower chair with assistance from the caregiver. The HA removed the patient’s clothes with the bathroom door open to the hallway. The patient was then placed in the shower and then the door to the bathroom was closed. CLINICAL RECORD 2: This patient elected the hospice benefit on 04/27/2025 with a terminal diagnosis of Alzheimer’s Disease. In an interview conducted with the Director of Patient Care Services (DPCS), the DPCS was informed that the Hospice Aide did not shut the door for privacy while showering the patient. It was stated that the door should have been closed to protect the patient’s right to privacy.”
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Content of comprehensive assessment (42 CFR 418.54(c)(6)(i))
The inspectors’ words, 365 words
“It is required that the documented comprehensive assessment includes a drug profile that contains the patient’s current prescription and over the counter (OTC) drugs, supplements, herbal remedies, and other alternative treatments that could affect drug therapy. The medication review process includes the identification of the following: the effectiveness of drug therapy, drug side effects, actual or potential drug interactions, duplicate drug therapy, and drug therapy associated with laboratory monitoring. The assessment includes evidence that common side effects of medication in the hospice populations are anticipated, and as appropriate, preventive measurements are implemented to manage the side effects. The drug profile is updated per the hospice policy and procedure, but, at minimum, at the time of each comprehensive assessment and/or when new medication is added, or changes are made to existing medication. This standard was not met as evidenced by clinical record review, interview and observation. In 1 of 14 (7%) clinical records reviewed, the agency did not ensure that the drug administration record was updated, which resulted in the medication reconciliation being incomplete. HOME VISIT 1: A home visit was conducted on 07/08/2025 (clinical record 1) to observe the Registered Nurse (RN) (personnel record 1). During this visit at the skilled nursing facility (SNF), the facility drug profile was reviewed with the hospice RN and the SNF staff nurse. The staff nurse stated that the morphine was not listed on the facility drug profile. CLINICAL RECORD 1: This patient elected the hospice benefit on 07/12/2024 with a terminal diagnosis of COPD. In review of the hospice drug profile and the skilled nursing facility (SNF) drug profile, Morphine Sulfate (Concentrate) 0.25 ml oral solution was included on the hospice drug profile dated 07/07/2025, but not on the current facility drug profile which was reviewed for the dates 07/12/2024- 07/08/2025. An interview was conducted with the Director of Patient Care Services (DPCS) on 07/08/2025 and it was stated that the Morphine was missing from the facility drug profile. It was also stated that it was most likely that the facility removed the medication from the facility medication profile without notifying the hospice, but the agency had a responsibility to review the facility medication profile to ensure accuracy.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jul 10, 2025 | Initial inspection by the Community Health Accreditation Partner | 2 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Jul 21, 2013.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 12.9 nurse care minutes per routine home care day, 5.1% of skilled nursing minutes at weekends and a visit near death for 88.7% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 86% at home, 10% in assisted living, 4% in a skilled nursing facility.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 12.9 min |
| Skilled nursing minutes at weekends | 5.1% |
| Visits near death | 88.7% of patients who died |
Who owns it?
- CMS’s ownership file has no owners listed for this hospice.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- In CMS’s survey of family caregivers (Oct 1, 2023 to Sep 30, 2025): 71% rated it 9 or 10 out of 10, and 71% would definitely recommend it.
- CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 94.96% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 11.9% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 10 of 10 |
How does it compare nearby?
- Of the 95 hospices CMS’s data show serving patients in ZIP code 91506, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 5; this one had 2.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Personal Care Hospice Services, Inc. | 3 |
| Bonum Hospice Services This hospice | 2 |
| Vida Hospice | Not given |
| Helping Hands Hospice CARE Group Inc. | Not given |
| Glencare Hospice Services, Inc. | 12 |
| Vapiano Hospice Care, Inc. | 1 |
| Avior Hospice Care, Inc. | 2 |
| A and S Hospice Palliative Care, Inc. | 15 |
| Progress Palliative Care Inc. | 5 |
| Alive Hospice Care, Inc. | 7 |
| Perennial Hospice Care LLC | 0 |
| St. Dylan Hospice, Inc. | Not given |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.