Hearth Record

Personal Care Hospice Services, Inc.

A hospice in Burbank, California 91506

2318 W Burbank Blvd, Burbank, California 91506. (818) 353-0600.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 23, 2026.

The last 24 months 3 deficiencies in 1 month of the last 36. Last cited Jun 2024. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean2
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

3 deficiencies cited in the last three years

The middle of the 95 hospices serving ZIP code 91506 had 5.

The last inspection on record was on Jun 14, 2024: an initial inspection by the Accreditation Commission for Health Care.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

3 deficiencies in 1 month of the last 36. Last cited Jun 2024. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.

3 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Jun 14, 2024: initial inspection by the Accreditation Commission for Health Care3 deficiencies

  • Content of plan of care (42 CFR 418.56(c))

    The inspectors’ words, 110 words

    “Upon patient record review, 2 of 14 (Patient #5,10) did not have evidence in the patient record that the hospice has developed an individualized written plan of care for each patient. The plan of care must reflect patient/family goals and interventions based on the problems identified in the initial, comprehensive, and updated comprehensive assessments. The plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions. Patient #5, Patient is full code status. No evidence full code status addressed in care plan. Patient #10, Patient has no funeral addressed in initial MSW assessment. No evidence this was addressed in care plan.”

    Rule L0545. Standard-level.

  • Review of the plan of care (42 CFR 418.56(d))

    The inspectors’ words, 168 words

    “Upon patient record review, 5 of 14 (Patient #2,3,7,8,14) did not have evidence that a revised plan of care includes information from the patient’s updated comprehensive assessment and must note the patient’s progress towards outcome/goals from the plan of care. Patient #2, Patient admitted on 12/9/23. On 5/1/24, MSW care plan states complete initial assessment within 5 days. No evidence of updated care plan. Patient #3, Patient admitted on 12/9/23. On 5/15/24, MSW and SC care plans states complete initial assessment within 5 days. No evidence of updated care plan. Patient #7, Patient admitted on 1/27/24. On 5/15/24, MSW and SC care plan states complete initial assessment within 5 days. No evidence of updated care plan. Patient #8, Patient admitted on 12/11/23. On 5/15/24, MSW and SC care plan states complete initial assessment within 5 days. No evidence of updated care plan. Patient #14, Patient admitted on 3/19/24. On 4/3/24, MSW and SC care plan states complete initial assessment within 5 days. No evidence of updated care plan.”

    Rule L0553. Standard-level.

  • Coordination of services (42 CFR 418.56(e)(2))

    The inspectors’ words, 122 words

    “Upon client record review, 4 of 14 (Patient #1,5,8,11) did not have evidence that the IDG ensures that the care and services are provided in accordance with the plan of care. Patient #1, MSW documented as declined. Patient was seen on 11/25/23, no evidence of order for visit. Visit was completed as a telephone visit, no evidence of order for telephone visits. Patient #5, SC completed initial assessment on 5/21/24 as telephone visit. No evidence of order for telephone visit. Patient #8, PT order for eval and treat. No evidence of orders for further visits. Patient was seen 2x a week for 3 weeks. Patient #11, SC completed initial assessment on 4/13/24 as telephone visit. No evidence of order for telephone visit.”

    Rule L0555. Standard-level.

All 2 inspections in the last three years
Inspections on record
DateVisitWhat the record says
Jun 14, 2024Initial inspection by the Accreditation Commission for Health Care3 deficiencies cited
May 7, 2024Reaccreditation inspection by The Joint CommissionNo deficiencies cited

Is it certified?

  • Medicare-certified hospice since Nov 15, 2011.
  • Ownership: for-profit.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 9.3 nurse care minutes per routine home care day, 6.1% of skilled nursing minutes at weekends and a visit near death for 94.5% of patients who died.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 42% at home, 50% in assisted living, 8% in a skilled nursing facility.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Staffing measures
MeasureThis provider
Nurse care minutes per routine home care day9.3 min
Skilled nursing minutes at weekends6.1%
Visits near death94.5% of patients who died

Who owns it?

  • 9 owners or officers are people: Aram Abramian (owns 5% or more directly, 67%); Aram Abramian (corporate officer, 67%); Aram Abramian (corporate director, 67%); Narek Derhartunian (owns 5% or more directly, 33%); Narek Derhartunian (corporate officer, 33%); Narek Derhartunian (corporate director, 33%); Narek Derhartunian (managing employee (on the payroll), 33%); Aram Abramian (managing employee (on the payroll)); Neil Patel (managing employee (under contract), 0%).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

What do families say?

  • CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
  • CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
  • 93.65% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 37.7% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5Not rated
Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold10 of 10

How does it compare nearby?

  • Of the 95 hospices CMS’s data show serving patients in ZIP code 91506, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 5; this one had 3.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

The 95 hospices CMS lists serving ZIP code 91506
PlaceDeficiencies, 3 years
Personal Care Hospice Services, Inc. This hospice3
Bonum Hospice Services2
Vida HospiceNot given
Helping Hands Hospice CARE Group Inc.Not given
Glencare Hospice Services, Inc.12
Vapiano Hospice Care, Inc.1
Avior Hospice Care, Inc.2
A and S Hospice Palliative Care, Inc.15
Progress Palliative Care Inc.5
Alive Hospice Care, Inc.7
Perennial Hospice Care LLC0
St. Dylan Hospice, Inc.Not given

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 27, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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