Wisteria Hospice, Inc.
A hospice in Long Beach, California 90808
4195 N Viking Way, Suite 140, Long Beach, California 90808. (562) 425-1203.
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The short answer
Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.
- 5 deficiencies cited in the last three years
- Not rated family caregiver rating
- 7of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
5 deficiencies cited in the last three years
The middle of the 133 hospices serving ZIP code 90808 had 7.
The last inspection on record was on Jun 18, 2025: a reaccreditation inspection by The Joint Commission.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
5 deficiencies in 1 month of the last 36. Last cited Jun 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Jun 18, 2025: reaccreditation inspection by The Joint Commission5 deficiencies
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Timeframe for completion of assessment (42 CFR 418.54(b))
The inspectors’ words, 96 words
“Observed in Record Review. In 2 of 12 patient records reviewed, The organization did not conduct the patient’s initial assessment in accordance with written time frames it defines and law and regulation. Examples: HOSHV#1 the social work initial assessment following the SOC was not performed until two weeks later and the Bereavement Risk assessment not until the second benefit period. HOSNHV#2 the spiritual care assessment following the SOC was not performed for a week and a half. In both cases there was no documentation to justify the delay. This was reviewed with the CEO/Director of Nursing.”
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Content of comprehensive assessment (42 CFR 418.54(c)(5))
The inspectors’ words, 152 words
“Observed in Record Review. In 3 of 12 patient records reviewed, The organization did not assesses and reassesses the patients wound status. Examples: The record review for HOSNHV#2 indicated that the patient had a Stage III pressure ulcer on the patient’s back with wound initial measurements. The wound measurements were not re-assessed until two weeks after the wound was identified. The three subsequent nursing noted had no re-assessment of the wound condition. In HOSNHV#3 wound assessments and re-assessments were not documented during the period of time the patient had an active right buttock Stage III pressure ulcer. There was no documentation of the initial assessment indicating an issue or any subsequent wound assessments or measurements. . The three nursing notes in the following two weeks did not include any mention of the wound. HOSNHV#7 was also lacking right and left buttock wound assessments and reassessments. Reviewed with the CEO/ Director of Nursing.”
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Content of plan of care (42 CFR 418.56(c)(3))
“Observed in Record Review. In 2 of 12 patient records reviewed, It was noted in record review HOSNHV#3 that wound care orders for a Right Buttock Stage III pressure ulcer were not obtained for a week and a half , three days before the order discontinuing the treatment as it had healed. The order called for Hydrogel for two weeks. Reviewed with the CEO/Director of Nursing.”
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Review of the plan of care (42 CFR 418.56(d))
The inspectors’ words, 118 words
“Observed in Record Review. In 2 of 12 patient records reviewed, The organization planned care and treatment based on information from updates to the patient’s condition however did not obtain timely orders. Examples: In HOSNHV#2 a physician order for a right buttock Stage III pressure ulcer was not obtained. The only order was to discontinue the treatment on 5/30. In the same record, there was no order to treat a left ear Stage II wound. In HOSNH#7 nursing notes from 11/17 - 1/2/25 identify both a Left Buttock and Right buttock wounds however physician orders for treatment only reflect care for a Left Sacrum pressure ulcer within the same period of time. Reviewed with the CEO/Director of Nursing.”
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Content (42 CFR 418.104(a)(7))
“Observed in Patient Home. In 2 of 3 home visits conducted, The surveyor noted in two of three home visits (HOSRRHV#1and HOSRRHV#2) that the the most current medication profile from the clinical record not matching what was being administered. Examples: HV#1 MVI, Zinc Ointment and Vit C were still being given when an order was in place to discontinue. HV#2 Tylenol and Loperamide were still ordered but not being given. Reviewed with CEO/Clinical Director”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jun 18, 2025 | Reaccreditation inspection by The Joint Commission | 5 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Aug 13, 2012.
- Ownership: other.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 17.7 nurse care minutes per routine home care day, 1.3% of skilled nursing minutes at weekends and a visit near death for 93.3% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 84% at home, 16% in assisted living.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 17.7 min |
| Skilled nursing minutes at weekends | 1.3% |
| Visits near death | 93.3% of patients who died |
Who owns it?
- CMS’s ownership file has no owners listed for this hospice.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- CMS’s Hospice Care Index: 7 of 10 (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 7 of 10 |
How does it compare nearby?
- Of the 133 hospices CMS’s data show serving patients in ZIP code 90808, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 7; this one had 5.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Wisteria Hospice, Inc. This hospice | 5 |
| Roze Room Hospice of South Bay | 14 |
| Royal Majesty Hospice, Inc. | Not given |
| Grace Hospice Care, Inc. | 17 |
| Kaiser Foundation Hospital Hospice Program | 3 |
| Providence at Home With Compassus Hospice Care La County | 5 |
| VNA of Greater Los Angeles, Inc. | Not given |
| Memorialcare Hospice and Palliative Services | 9 |
| Vitas Healthcare Corporation of California | 3 |
| Accentcare Hospice & Palliative Care of California | 3 |
| Pec Hospice | 20 |
| Torrance Memorial Hospice | 4 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.