Torrance Memorial Hospice
A hospice in Torrance, California 90505
3121 Skypark Dr. Suite 3126, Torrance, California 90505. (310) 784-3751.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CMS’s own record is on Care Compare.
The short answer
Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.
- 4 deficiencies cited in the last three years
- 4of 5 family caregiver rating
- 9of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
4 deficiencies cited in the last three years
The middle of the 100 hospices serving ZIP code 90505 had 9.
The last inspection on record was on May 23, 2024: a follow-up inspection by The Joint Commission.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
4 deficiencies in 1 month of the last 36. Last cited Apr 2024. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Apr 12, 2024: reaccreditation inspection by The Joint Commission4 deficiencies
-
Content of comprehensive assessment (42 CFR 418.54(c)(7))
“Observed in Record Review. In 1 of 14 patient records reviewed, for active patients, it was noted by the nurse surveyor that for RRNHV#2, the initial bereavement risk assessment had not been completed as part of the comprehensive assessment. Findings were verified by the Hospice Manager.”
-
Update of comprehensive assessment (42 CFR 418.54(d))
“Observed in Record Review. In 1 of 16 patient records reviewed, it was noted by the nurse surveyor that the comprehensive assessment was not updated by the Interdisciplinary Team (IDT). For RRDC#2, there was not any information documented in the last IDT note prior to discharge for extended prognosis regarding the decision to discharge the patient. Finding was verified by the Hospice Manager.”
-
Content of plan of care (42 CFR 418.56(c))
“Observed in Record Review. In 1 of 14 patient records reviewed, for active hospice patients the nurse surveyor noted that goals were not updated upon recertification. For RRNHV#2, the goals that were established at the time of admission remained on the care plan even though teaching had been completed and no change in caregivers had occurred.. For example, teaching related to safety measures and skin breakdown. Additionally the expectation for completion went from certification period to certification period with no short term goals. Findings were reviewed by Hospice Manager.”
-
Prevention (42 CFR 418.60(a))
“Observed in Patient Home. In 1 of 4 home visits conducted, for hospice, it was observed by the Nurse Surveyor that the organization did not implement the infection prevention and control activities it had planned per policy. During RRHV#2 the skilled nurse cleaned her equipment with gloves on, and then entered her nursing bag with her dirty gloves on to push Sani wipes back into the canister. Finding was verified by the Hospice Manager who was present on the home visit.”
All 2 inspections in the last three years
| Date | Visit | What the record says |
|---|---|---|
| May 23, 2024 | Follow-up inspection by The Joint Commission | No deficiencies cited |
| Apr 12, 2024 | Reaccreditation inspection by The Joint Commission | 4 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Jun 10, 1993.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 19.2 nurse care minutes per routine home care day, 10.4% of skilled nursing minutes at weekends and a visit near death for 98.2% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 90% at home, 7% in assisted living, 3% in a skilled nursing facility.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 19.2 min |
| Skilled nursing minutes at weekends | 10.4% |
| Visits near death | 98.2% of patients who died |
Who owns it?
- 19 owners or officers are people: Gregory W Geiger (corporate director); Donna Duperron (corporate director); Sherry Kramer (corporate officer); Sherry Kramer (corporate director); William Larson (corporate officer); Joe Hohm (corporate director); Rashaan Ali-Jones (corporate director); Tracy Underwood (corporate director); Paola Marie Rodriguez (managing employee (on the payroll)); Kathleen Crane (corporate director); Gloria Martinez (managing employee (on the payroll)); Deborah Griffin (managing employee (on the payroll)); Victoria Y Shin (corporate director); Craig Leach (corporate officer); Anthony Jen-Liang Chen (corporate director); Eric N Milefchik (corporate director); Keith M Hobbs (corporate officer); Ujjwala S Dheeriya (managing employee (under contract)); Susan P Welch (corporate director).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Torrance Health Association Inc. | Other role (CMS gives no detail) | Jul 25, 1984 | |
| Cedars-Sinai Health System | Other role (CMS gives no detail) | Feb 1, 2018 |
What do families say?
- Family caregivers rate it 4 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 85% rated it 9 or 10 out of 10, and 91% would definitely recommend it.
- CMS’s Hospice Care Index: 9 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 99.78% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 66% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | 4 of 5 |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 9 of 10 |
How does it compare nearby?
- Of the 100 hospices CMS’s data show serving patients in ZIP code 90505, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 9; this one had 4.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Torrance Memorial Hospice This hospice | 4 |
| Agape Hospice & Palliative Care LLC | 7 |
| Vc Hospice, Inc. | 3 |
| A Care Hospice Inc. | 10 |
| Providence at Home With Compassus Hospice Care La County | 5 |
| Vitas Healthcare Corporation of California | 23 |
| Hope International Hospice, Inc. | 18 |
| Cherish Hospice | 9 |
| High Quality Hospice Care | 7 |
| Global Hospice Care | 25 |
| 1 Heart Hospice and Palliative Care, Inc. | 4 |
| Diamond Hospice Services Inc. | Not given |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
-
Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.