Graceful Palms Hospice and Palliative Care Corp.
A hospice in Palmdale, California 93551
38700 5th St W Ste G, Palmdale, California 93551. (661) 538-1435.
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The short answer
Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.
- 8 deficiencies cited in the last three years
- Not rated family caregiver rating
- 10of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
8 deficiencies cited in the last three years
The middle of the 128 hospices serving ZIP code 93551 had 5.
The last inspection on record was on Nov 15, 2024: an initial inspection by the Accreditation Commission for Health Care.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
8 deficiencies in 1 month of the last 36. Last cited Nov 2024. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Nov 15, 2024: initial inspection by the Accreditation Commission for Health Care8 deficiencies
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Content of comprehensive assessment (42 CFR 418.54(c)(6))
“Upon patient record review, 1 of 14 (Patient #1) did not have evidence in the patient record that a review was completed of all prescription and non-prescription medications, including herbal remedies that could affect drug therapy. This review includes, but is not limited to: • Effectiveness of drug therapy • Drug side effects • Actual or potential drug interactions • Duplicate drug therapy • Drug therapy currently associated with laboratory monitoring Patient #1: Vitamin D3 was not included on medication list. Corrected On Site.”
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Content of comprehensive assessment (42 CFR 418.54(c)(7))
The inspectors’ words, 100 words
“Upon patient record review, 1 of 14 (Patient #4) did not have evidence in the patient record that the comprehensive assessment includes a bereavement component which includes the needs of the patient’s family and other individuals focusing on the social, spiritual, and cultural factors that may impact their ability to cope with the patient’s death. Information gathered from the initial bereavement assessment is incorporated into the plan of care and is considered in the bereavement plan of care. Patient #4: The Initial Bereavement Assessment not not completed timely. This assessment was completed late on 10/7/24 (start of care was 9/23/24).”
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Content of plan of care (42 CFR 418.56(c)(2))
The inspectors’ words, 118 words
“Upon patient record review, 2 of 14 (Patients #1, 4) did not have evidence the plan of care must includes all services necessary for the palliation and management of the terminal illness and related conditions, including the following: • A detailed statement of the scope and frequency of services necessary to meet the specific patient and family needs Patient #1: The LVN and RN visit frequency indicated, “LVN 1X week and as needed” and “RN every 14 days and as needed”. These frequencies did not include number of PRN visits for the LVN or RN (8/19/24). Patient #4: Chaplain visit frequency of, “monthly and as needed.” This frequency did not include number of PRN visits for the Chaplain.”
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Coordination of services (42 CFR 418.56(e)(2))
“Upon client record review, 1 of 14 (Patient #7) did not have evidence that the IDG ensures that the care and services are provided in accordance with the plan of care (POC). Patient #7: The POC listed Skilled Nursing visit frequency of, 2 X’s per week (11/8/24). For first Benefit Week there was only 1 visit on 11/8/24.”
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Coordination of services (42 CFR 418.56(e)(5))
“Upon patient record review, 2 of 14 (Patient #5, 8) did not have evidence that the IDG shares information on a on-going basis with non-hospice healthcare providers furnishing services unrelated to the terminal illness and related conditions. Patient #5, 8: The wound care is documented that it is not related, the agency has a contract for wound care but there is no documentation of coordination of care.”
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Competency evaluation (42 CFR 418.76(c))
The inspectors’ words, 155 words
“Upon personnel record review, 1 of 12 (Personnel # 8) did not have evidence in the personnel file that the following competency assessment was performed by the aide with a patient: ·Communication skills, including the ability to read, write, and verbally report clinical information to patients, caregivers, and other hospice staff. ·Reading and recording temperature, pulse, and respiration ·Safe transfer techniques and ambulation. ·Normal range of motion and positioning ·Appropriate and safe techniques in personal hygiene and grooming that include-- ·(A) Bed bath ·(B) Sponge, tub, and shower bath ·(C) Shampoo, sink, tub, and bed ·(D) Nail and skin care ·(E) Oral hygiene ·(F) Toileting and elimination The other subject areas in this section may be evaluated through written examination, oral examination or after observation of a Hospice Aide with a patient. Personnel #8: ·Normal range of motion and positioning competency indicated a verbal evaluation, not an observed task completed with patient or pseudo patient.”
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Hospice aide assignments and duties (42 CFR 418.76(g)(2))
The inspectors’ words, 177 words
“Upon patient record review 5 of 14 (Patients #3,5,6,7,9) did not have evidence documentation in the patient record that a hospice aide provides services that are: • Ordered by the interdisciplinary group • Included in the plan of care (POC) Patient #3: The POC listed Aide visit frequency of, 2 X’s per week (9/27/24). There were no visits made by the Aide for first Benefit Week. Patient #5: The POC (3/2/24) listed Aide visit frequency of, 2 X’s per week (start 4/2/24). The IDG indicated 3X’s per week (3/2/24). There were no visits by the Aide for first Benefit Week. Patient #6: The POC listed Aide visit frequency of, 2 X’s per week (8/2/24). There were no visits made by the Aide for first Benefit Week. Patient #7: The POC listed Aide visit frequency of, 2 X’s per week (11/8/24). There were no visits made by the Aide for first Benefit Week. Patient #9: The POC listed Aide visit frequency of, 3 X’s per week (1/29/24). There was only 1 visit on 2/2/24 for First Benefit Week,”
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Content (42 CFR 418.104(a)(2))
“Upon patient client record review, 4 of 14 (Patients #8,9,12,14) did not have evidence that each patient record contains: • Signed election statement in accordance with 418.24 Patients #8,9,12,14: The Election Statement did not have BFCC-QIO or Notice Non Covered Items information on the form. Agency did have updated form as evidenced by March 2024 patients forward.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Nov 15, 2024 | Initial inspection by the Accreditation Commission for Health Care | 8 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Dec 30, 2011.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 235.6 nurse care minutes per routine home care day, 94.2% of skilled nursing minutes at weekends and a visit near death for 81.3% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 96% at home, 4% in assisted living.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 235.6 min |
| Skilled nursing minutes at weekends | 94.2% |
| Visits near death | 81.3% of patients who died |
Who owns it?
- Prescient Hospice Group LLC owns 100% directly since Mar 20, 2023.
- 13 owners or officers are people: Manpreet Pandher (owns 5% or more through other companies, 56%); Kenny Arya (owns 5% or more through other companies, 19%); Kenny Arya (corporate officer, 19%); Kenny Arya (managing employee (on the payroll), 19%); Azneve Arabian (owns 5% or more through other companies, 15%); Nadia Parvez Sharif (owns 5% or more through other companies, 10%); Ara Shafrazian (managing employee (on the payroll), 0%); Manpreet Pandher (corporate officer); Manpreet Pandher (managing employee (on the payroll)); Armen Torossian (corporate director, 0%); Armen Torossian (managing employee (on the payroll), 0%); Nadia Parvez Sharif (managing employee (on the payroll)); Iluminada G Ladera (managing employee (on the payroll), 0%).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Prescient Hospice Group LLC | Owns 5% or more directly | 100% | Mar 20, 2023 |
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 78.95% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 12.4% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 10 of 10 |
How does it compare nearby?
- Of the 128 hospices CMS’s data show serving patients in ZIP code 93551, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 5; this one had 8.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Graceful Palms Hospice and Palliative Care Corp. This hospice | 8 |
| Alden Hospice | 1 |
| My Choice Hospice Inc. | 9 |
| The 7 C’s Hospice, Inc. | 7 |
| Providence at Home With Compassus Hospice Care La County | 5 |
| Kaiser Foundation Hospital Valley Continuing Care | 10 |
| Kaiser Foundation Hospital Los Angeles - Hospice | 3 |
| Vitas Healthcare Corporation of California | 3 |
| St Liz Hospice, Inc. | Not given |
| Hospice Care of the Valley Inc. | 1 |
| Atlantic Care Hospice, Inc. | 7 |
| Usm Hospice | 2 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.