Atlantic Care Hospice, Inc.
A hospice in N Hollywood, California 91606
12444 Victory Blvd, Suite 303, N Hollywood, California 91606. (818) 980-9770.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 7 deficiencies cited in the last three years
- Not rated family caregiver rating
- 6of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
7 deficiencies cited in the last three years
The middle of the 289 hospices serving ZIP code 91606 had 4.
The last inspection on record was on Oct 18, 2024: an initial inspection by the Accreditation Commission for Health Care.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
7 deficiencies in 1 month of the last 36. Last cited Oct 2024. Most serious: Standard-level. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Oct 18, 2024: initial inspection by the Accreditation Commission for Health Care7 deficiencies
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Content of comprehensive assessment (42 CFR 418.54(c))
“Upon patient record review 2 of 14 (Patient #1, 5) did not have evidence in the patient record that the comprehensive assessment identifies the physical, psychosocial, emotional, and spiritual needs related to the terminal illness that must be addressed in order to promote the hospice patient’s well-being, comfort, and dignity throughout the dying process. Patient 1, 5: There is no evidence at the time of admission for hospice services, or any subsequent time, of assessment for spiritual needs related to the terminal illness.”
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Content of comprehensive assessment (42 CFR 418.54(c)(6))
The inspectors’ words, 109 words
“Upon patient record review, 8 of 14 (Patient #1, 2, 4, 5, 6, 7, 8, 9) did not have evidence in the patient record that a review was completed of all prescription and non-prescription medications, including herbal remedies that could affect drug therapy. This review includes, but is not limited to: • Effectiveness of drug therapy • Drug side effects • Actual or potential drug interactions • Duplicate drug therapy • Drug therapy currently associated with laboratory monitoring Patient 1, 2, 4, 5, 6, 7, 8, 9: For all agency patients with oxygen ordered and in the home, the oxygen failed to appear on the medication list. (corrected onsite)”
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Content of plan of care (42 CFR 418.56(c)(5))
The inspectors’ words, 125 words
“Upon patient record review, 3 of 14 (Patient #3, 5, 8) did not have evidence the plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions, including equipment and supply needs. Patient 3: The patient utilizes a walker for management of the terminal illness; however, this DME did not appear of the patient’s plan of care. (corrected onsite) Patient 5: The patient utilizes a walker for management of the terminal illness; however, this DME did not appear of the patient’s plan of care. (corrected onsite) Patient 8: The patient utilizes a walker and a wheelchair for management of the terminal illness; however, this DME did not appear of the patient’s plan of care. (corrected onsite)”
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Coordination of services (42 CFR 418.56(e)(2))
The inspectors’ words, 167 words
“Upon client record review, 2 of 14 (Patient #1, 4) did not have evidence that the IDG ensures that the care and services are provided in accordance with the plan of care. Patient 1: The plan of care indicates that a skilled nurse is to visit the patient 2 x weekly to provide needed care & services. However, during the weeks of 08.18.2024 and 09.29.2024 a nurse only visited the patient one time; there was no evidence of visit refusal by the patient or family. Additionally, during the week of 10.06.2024, a nurse made 3 visits to see the patient; there was no evidence of a PRN need or additional visit orders. Patient 4: The plan of care indicates that a skilled nurse is to visit the patient 1 x weekly to provide needed care & services. However, during the weeks of 08.18.2024 and 09.01.2024 there was no evidence that a nursing visit was made; there was no evidence of visit refusal by the patient or family.”
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Hospice aide assignments and duties (42 CFR 418.76(g)(2))
The inspectors’ words, 165 words
“Upon patient record review 2 of 14 (Patient #4, 8) did not have evidence documentation in the patient record that a hospice aide provides services that are: • Ordered by the interdisciplinary group • Included in the plan of care • Permitted to be performed under state law by such hospice aide • Consistent with the hospice aide training Patient 4: The plan of care indicates that an aide is to visit the patient 3 x weekly to provide needed care & services. However, during the weeks of 09.22.2024 and 09.29.2024 an aide only visited the patient 2 times; there was no evidence of visit refusal by the patient or family. Patient 8: The plan of care indicates that an aide is to visit the patient 3 x weekly to provide needed care & services. However, during the weeks of 07.28.2024, 08.11.2024, 08.18.2024, and 08.25.2024 an aide only visited the patient 2 times; there was no evidence of visit refusal by the patient or family.”
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Authentication (42 CFR 418.104(b))
The inspectors’ words, 117 words
“Upon patient client record review, 1 of 14 (Patient #9) did not have evidence that all entries are legible, clear, complete, and appropriately authenticated and dated in accordance with the organizations policies and procedures and currently accepted standards of practice. Electronic signatures are acceptable as long the hospice is following appropriate safeguards to prevent unauthorized access to the patient records. Patient 9: The initial comprehensive nursing assessment notes that the patient is full code status. However, the POLST form, banner bar of the EMR, and all other subsequent documentation indicates the correct code status of DNR. The admission nurse failed to authenticate the patient’s wishes via the POLST form and ensure appropriate documentation relating to code status.”
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Inpatient care provided under arrangements (42 CFR 418.108(c)(5))
“Upon inpatient contract review, 1 of 3 (Huntington Healthcare Center) did not have evidence that the hospice retains responsibility for ensuring that the training of personnel who will be providing the patient’s care in the inpatient facility has been provided and that a description of the training and the names of those giving the training are documented.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Oct 18, 2024 | Initial inspection by the Accreditation Commission for Health Care | 7 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Jul 19, 2011.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 44.3 nurse care minutes per routine home care day, 3.4% of skilled nursing minutes at weekends and a visit near death for 48.9% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 100% at home.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 44.3 min |
| Skilled nursing minutes at weekends | 3.4% |
| Visits near death | 48.9% of patients who died |
Who owns it?
- 7 owners or officers are people: Kassa T Kassa (owns 5% or more directly, 100%); Kassa T Kassa (corporate officer, 37.5%); Kassa T Kassa (corporate director, 37.5%); Kassa T Kassa (managing employee (on the payroll), 37.5%); Kassa T Kassa (runs it (operational or managerial control), 33%); Andrew Paul Morado (managing employee (under contract)); Melanie Torralba (managing employee (on the payroll)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- CMS’s Hospice Care Index: 6 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 78.95% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 0% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 6 of 10 |
How does it compare nearby?
- Of the 289 hospices CMS’s data show serving patients in ZIP code 91606, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 4; this one had 7.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Atlantic Care Hospice, Inc. This hospice | 7 |
| Health First Hospice, Inc. | Not given |
| Gentle Touch Hospice Care, Inc. | 0 |
| Triunion Healthcare | 14 |
| The Ambient Hospice Inc. | Not given |
| Superior Care Hospice, Inc. | 0 |
| Elka Hospice Care, Inc. | Not given |
| So Cal Hospice Care, Inc. | 0 |
| Pure Hospice, Inc. | Not given |
| In Good Hands Hospice, Inc. | 17 |
| Holly Trinity Hospice, Inc. | 24 |
| Elderly Hospice and Palliative Care, Inc. | 0 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.