Kaiser Foundation Hospital Hospice-Oakland
A hospice in Oakland, California 94611
4501 Broadway, 1st Floor, Oakland, California 94611. (510) 752-6390.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 2 deficiencies cited in the last three years
- 3of 5 family caregiver rating
- 10of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
2 deficiencies cited in the last three years
The middle of the 38 hospices serving ZIP code 94611 had 5.
The last inspection on record was on Oct 15, 2024: a recertification inspection by the state.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
2 deficiencies in 1 month of the last 36. Last cited Sep 2024. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Sep 12, 2024: recertification inspection by the state2 deficiencies
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Rights of the patient (42 CFR 418.52(c)(1))
The inspectors’ words, 405 words
“Based on interview and record review, the Hospice Agency’s licensed nursing staff did not manage the pain for one (Patient 11) of 14 sampled patients. During repeated visits Patient 11 reported to staff his level of pain was above the established tolerable level. This resulted in unnecessary pain for Patient 11. Record review of the document “;Pain Management,” dated 5/31/2023, showed “;The patients right to pain management is respected and supported. Hospice clinicians plan, support, and coordinate activities and resources to ensure that the pain of all patients is recognized and addressed appropriately.” Record review of the document “;Home Care Agency Information” showed Patient 11s Start of Care was 8/6/2024. Diagnoses included End Stage Renal (kidney) Disease. Review of the document “;Hospice Plan of Care” showed the current certification period was 8/28/2024 to 9/10/2024. On-going problems included a long history of chronic pain. Skilled nursing visits were ordered by the doctor for “;Symptom management and family support.” Record review of the document “;SN Hospice Admission ASMT,” dated 8/6/2024, showed Patient 11s pain was at a level 8 (0 is no pain and 10 is the highest amount of pain). “;Patients acceptable pain level: 3.” Patient 11 reported to the skilled nurse he uses the pain medication “;sparingly” and reported “;It does work when he takes it.” There was no documentation which showed how the level 8 pain was addressed or why he was taking the medication sparingly. Record review of the document “;SN Hospice Home Visit” (SHHV), dated 8/15/2024, showed Patient 11s pain level was at a 4 and he was out of pain medication. Record review of the “;SHHV,” dated 8/22/2024, showed Patient 11s pain was rated at a 5. There was no documentation which showed how the pain was addressed. Record review of the “;SHHV,” dated 8/31/2024, showed Patient 11s pain was at a level 4. There was no documentation which show how the pain was addressed. During an interview on 9/11/2024 at 11:35 a.m. with Registered Nurse Quality Coordinator (RNQC), RNQC confirmed there was no documentation in the visit notes which addressed the pain nor was the issue raised at the Interdisciplinary Group meetings on 8/14/2024 and 8/27/2024. The RNQC stated that staff are expected to treat the pain while in the home and assess the effectiveness. The RNQC stated if the pain continued to remain at an unacceptable level the staff should call the doctor and obtain new pain medication orders.”
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Coordination of services (42 CFR 418.56(e)(4))
The inspectors’ words, 215 words
“Based on interview and record review, the Hospice Agencys licensed nursing staff did not notify the doctor for a change in condition for one (Patient 8) of 14 sampled patients. Patient 8 fell in his home and the nursing staff did not notify the doctor. This resulted in the potential for further injury from the fall without a known source. Review of the document “;Monitoring Patients Response/Reporting to Physician,” dated 5/31/2023, showed “;Clinicians will establish and maintain ongoing communication with the patients physician and the hospice Medical Director to ensure safe and appropriate care for the patient. Record review of the document “;SN Hospice Home Visit” (SNHV) showed Patient 8s start of care was 5/19/2024 with a diagnosis of lung cancer. Review of the “;SNHV,” dated 8/27/2024, showed Patient 8 had fallen the night before on a wet floor. There was no documentation in the record which showed the fall had been reported to the doctor. In a concurrent interview and record review on 9/11/2024 at 1:40 p.m. with Registered Nurse Quality Coordinator (RNQC), RNQC confirmed there was no documentation which showed the doctor had been called. The RNQC stated, “;You want to know if there was a fall on a particular date and if injuries subsequently show up as a result of the fall.””
All 2 inspections in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Oct 15, 2024 | Recertification inspection by the state | No deficiencies cited |
| Sep 12, 2024 | Recertification inspection by the state | 2 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Jun 15, 1989.
- Ownership: non-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 16 nurse care minutes per routine home care day, 8.5% of skilled nursing minutes at weekends and a visit near death for 86.6% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 71% at home, 22% in assisted living, 4% in a nursing facility, 1% in a skilled nursing facility, 1% in an inpatient hospice.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 16.0 min |
| Skilled nursing minutes at weekends | 8.5% |
| Visits near death | 86.6% of patients who died |
Who owns it?
- Kaiser Foundation Hospitals runs it.
- 23 owners or officers are people: David J Barger (corporate director, 100%); Margaret E Porfido (corporate director, 100%); Richard P Shannon (corporate director, 100%); Regina M Benjamin (corporate director, 100%); Judith A Johansen (corporate director, 100%); David F Hoffmeister (corporate director, 100%); Arnold Eugene Washington (corporate director, 100%); Jeffrey E Epstein (corporate director, 100%); Ramon F Baez (corporate director, 100%); Gregory A Adams (corporate officer, 100%); Matthew T Ryan (corporate director, 100%); Leslie S Heisz (corporate director, 100%); Jenny Ming (corporate director); Dante Green (corporate officer); Dante Green (managing employee (on the payroll)); Dante Green (runs it (operational or managerial control)); Roxanne Bellesorte (managing employee (on the payroll)); David Ainsworth (managing employee (on the payroll)); Douglas A Lemieux (managing employee (on the payroll)); Anita Tubig-Neri (managing employee (on the payroll)); Ines Gaeta (runs it (operational or managerial control)); Divya Chandrasekar (managing employee (under contract)); Teresa Ramirez (managing employee (on the payroll)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Kaiser Foundation Hospitals | Runs it (operational or managerial control) | 100% | Jan 1, 1966 |
What do families say?
- Family caregivers rate it 3 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 84% rated it 9 or 10 out of 10, and 85% would definitely recommend it.
- CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 98.83% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 45.9% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | 3 of 5 |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 10 of 10 |
How does it compare nearby?
- Of the 38 hospices CMS’s data show serving patients in ZIP code 94611, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 5; this one had 2.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Kaiser Foundation Hospital Hospice-Oakland This hospice | 2 |
| Pathways Home Health and Hospice | 2 |
| Asian Network Hospice, Inc. | Not given |
| Holistic Palliative Care, Inc. | 4 |
| Accentcare Hospice & Palliative Care of CA - Oakla | 12 |
| Healthflex Hospice | 7 |
| Hospice of the East Bay | 7 |
| Kaiser Foundation Hospital Hospice - Martinez | 2 |
| Sutter Care at Home | 3 |
| Hope Hospice | 5 |
| Crossroads Home Health & Hospice | 7 |
| Vitas Healthcare Corporation of California | 1 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.