Community Hospice Care
A hospice in Tallassee, Alabama 36078
1526 Gilmer Avenue, Tallassee, Alabama 36078. (334) 283-6541.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 2 deficiencies cited in the last three years
- Not rated family caregiver rating
- 10of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
2 deficiencies cited in the last three years
The middle of the 16 hospices serving ZIP code 36078 had 3.
The last inspection on record was on Jun 18, 2024: a recertification inspection by the state.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
2 deficiencies in 1 month of the last 36. Last cited May 2024. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
May 2, 2024: recertification inspection by the state2 deficiencies
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Content of comprehensive assessment (42 CFR 418.54(c))
The inspectors’ words, 413 words
“Based on Medical Record (MR), agency policy and procedure, and interviews, it was determed the agency failed to ensure all identified risk factors were included in the plan of care. This deficient practice affected one of fourteen MRs reviewed including MR # 6 and had the potential to negatively affect all patients admitted to this hospice. Findings include: Agency Policy: Initial and Comprehensive Assessment Policy Number: None Date Revised: 5/4/23 ...The Comprehensive Assessment is ... a thorough evaluation of the patient’s physical, psychosocial, emotional and spiritual status... The Initial Assessment includes an evaluation of the patient/family’s immediate physical, spiritual and emotional needs... The Comprehensive Assessment includes the evaluation of: ...Complications and risk factors that affect care planning... Agency Policy: Suicide Risk Assessment and Intervention Policy Number: None Date Revised: 8/1/23 The Hospice IDT (Interdisciplanary Team) will take appropriate action to identify and reduce the risk of suicide for patients, families and caregivers in the hospice program. Patients and caregivers are initially screened for anticipatory grief indicators, which includes the risk of self harm, by the social worker as part of the Initial/Comprehensive Assessment... Warning Signs - observable or behavioral indicators that someone is considering suicide. Warning signs are more serious than risk factors and suggest that someone may be at acute risk or actively considering death by suicide... 1. MR # 6 was admitted on 4/3/24 with a terminal diagnosis of Malignant Neoplasm of Base of Tongue. Review of the Skilled Nurse (SN) Assessment dated 4/3/24 revealed the SN documented MR # 6’s behavior was abnormal with a flat affect, withdrawn and appeared depressed. Review of the POC dated 4/3/24 revealed no documentation the identified problem of depression was addressed with a plan of care. Review of the IDT Meetings note dated 4/5/24 revealed no documentation the IDT discussed or addressed MR # 6’s depression and included depression in the plan of care. Review of the SN Regular Visit note dated 4/8/24 revealed the nurse documented MR # 6 appeared to be depressed, and the caregiver reported MR # 6 just wanted to be left alone. Review of the IDT Meetings note dated 4/19/24 revealed no documentation the IDT updated the plan of care to include depression. An interview was conducted on 5/2/24 at 2:44 PM with Employee Identifier (EI) # 1, Director, who confirmed the staff had identified MR # 6 was depressed and failed to discuss the findings with the IDT and failed to add depression to the plan of care.”
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Approach to service delivery (42 CFR 418.56(a)(1)(i)-(iv))
The inspectors’ words, 287 words
“Based on Medical Record (MR) review, Interdisciplinary Team (IDT) sign-in sheets, IDT Meeting notes, agency policy, and interviews, it was determined the agency failed to ensure all core members of the IDT participated in the Plan of Care (POC) for each patient. This deficient practice affected six of fourteen MR reviewed including Home Visit (HV) # 1, MR # 1, MR # 9, MR # 8, MR # 3, and MR # 6, and had the potential to negatively affect all patients admitted to this hospice. Findings include: Agency Policy: Interdisciplinary Team Agency Policy Number: None Revised Date: 7/22/21 Policy The hospice interdisciplinary team is a group of trained hospice staff persons that...work together to meet the medical, psychosocial, emotion and spiritual needs of hospice patients/families as they face living and dying with a terminal illness... Members of the interdisciplinary team include: The hospice Medical Director and or physician designee. RN (Registered Nurse) Case Manager... Medical Social Worker Family and Spiritual Care Coordinator (Bereavement support). Chaplain... Responsibilities of the interdisciplinary team include: Participation in the development and evaluation of the POC for each patient... Participation in regularly scheduled team meetings where each patient’s POC is reviewed, discussed and updated... Review of the IDT Meeting notes for HV # 1, MR # 1, MR # 9, MR # 8, MR # 3, and MR # 6 dated 4/20/23, 10/20/23, 2/9/24, 2/23/24, and 4/5/24 revealed no documentation all core members, including the Chaplain and Social Worker, were present at each meeting and participated in the planning of care for each patient. An interview was conducted on 5/2/24 at 2:33 PM with Employee Identifier (EI) # 1, Director, who confirmed all core members were not present at each IDT meeting.”
All 2 inspections in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jun 18, 2024 | Recertification inspection by the state | No deficiencies cited |
| May 2, 2024 | Recertification inspection by the state | 2 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Jun 13, 2001.
- Ownership: non-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 9.3 nurse care minutes per routine home care day, 5.4% of skilled nursing minutes at weekends and a visit near death for 93.1% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 66% at home, 2% in assisted living, 32% in a nursing facility.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 9.3 min |
| Skilled nursing minutes at weekends | 5.4% |
| Visits near death | 93.1% of patients who died |
Who owns it?
- Community Hospital Inc. owns 75% directly since Jul 1, 2023; Prime Home Health of Lee County, LLC owns 25% directly since Jul 1, 2023.
- Community Hospital Inc. and Prime Home Health of Lee County, LLC run it.
- 7 owners or officers are people: Archie J. Chapman (owns 5% or more through other companies, 13%); Travis Cooper (owns 5% or more through other companies, 12%); Archie J. Chapman (corporate officer); Travis Cooper (corporate officer); Jennie Rhinehart (corporate officer); Jennie Rhinehart (runs it (operational or managerial control)); Lee Greer (corporate officer).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Community Hospital Inc. | Owns 5% or more directly | 75% | Jul 1, 2023 |
| Community Hospital Inc. | Runs it (operational or managerial control) | 75% | Jul 1, 2023 |
| Prime Home Health of Lee County, LLC | Owns 5% or more directly | 25% | Jul 1, 2023 |
| Prime Home Health of Lee County, LLC | Runs it (operational or managerial control) | Jul 1, 2023 |
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- In CMS’s survey of family caregivers (Oct 1, 2023 to Sep 30, 2025): 90% rated it 9 or 10 out of 10, and 92% would definitely recommend it.
- CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 98.88% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 73.7% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 10 of 10 |
How does it compare nearby?
- Of the 16 hospices CMS’s data show serving patients in ZIP code 36078, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 3; this one had 2.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Community Hospice Care This hospice | 2 |
| Baptist Hospice | 3 |
| Southerncare New Beacon N Birmingham | 11 |
| Southerncare New Beacon - Anniston | Not given |
| Compassus-Auburn | 2 |
| Enhabit Hospice Birmingham | 6 |
| Enhabit Hospice Prattville | 2 |
| Ivy Creek Hospice | 3 |
| Amedisys Hospice of Montgomery | 6 |
| Adoration Hospice | 5 |
| Southerncare Greenville | 19 |
| Southeast Hospice Network | 3 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.