Mays Housecall Home Health of Ada, LLC
A home health agency in Ada, Oklahoma 74820
210 E Main St, Ada, Oklahoma 74820. (580) 436-3322.
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The short answer
Record last released by CMS on Oct 21, 2026.
- 4of 5 quality of patient care rating
- 4of 5 patient survey rating
- 2 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Nov 6, 2024: a recertification inspection.
2 deficiencies cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
2 deficiencies in 1 month of the last 36. Last cited Nov 2024. Most serious: Element-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Nov 6, 2024: recertification inspection2 deficiencies
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Plan Of Care Must Include The Following
The inspectors’ words, 584 words
“Plan of care must include the following CFR(s): 484.60(a)(2)(i-xvi) The individualized plan of care must include the following: (i) All pertinent diagnoses; (ii) The patient’s mental, psychosocial, and cognitive status; (iii) The types of services, supplies, and equipment required; (iv) The frequency and duration of visits to be made; (v) Prognosis; (vi) Rehabilitation potential; (vii) Functional limitations; (viii) Activities permitted; (ix) Nutritional requirements; (x) All medications and treatments; (xi) Safety measures to protect against injury; (xii) A description of the patient’s risk for emergency department visits and hospital re-admission, and all necessary interventions to address the underlying risk factors. (xiii) Patient and caregiver education and training to facilitate timely discharge; (xiv) Patient-specific interventions and education; measurable outcomes and goals identified by the HHA and the patient; (xv) Information related to any advanced directives; and (xvi) Any additional items the HHA or physician or allowed practitioner may choose to include. This Element is not met as evidenced by: Based on record review and interview, the agency failed to ensure an individualized plan of care for ten (Patient #1, 2, 3, 4, 6, 7, 8, 9 and 10) of 10 patients. Patient #1 A review of the plan of care dated 08/24/24 to 10/22/24 showed a primary diagnosis of essential (primary) hypertention with no patient specific individualized interventions developed for the management of the primary diagnosis. Patient #2 A review of the plan of care dated 07/13/24 to 09/10/24 showed a primary diagnosis of peripheral vascular disease with no patient specific individualized interventions developed for the management of the primary diagnosis. Patient #3 A review of the plan of care dated 09/05/24 to 11/03/24 showed a primary diagnosis of chronic kidney disease with no patient specific individualized interventions developed for the management of the primary diagnosis. Patient #4 A review of the plan of care dated 09/10/24 to 11/08/24 showed a primary diagnosis of fracture of right shoulder girdle with no patient specific individualized interventions developed for the management of the primary diagnosis. Patient #5 A review of the plan of care dated 08/09/24 to 10/07/24 showed a primary diagnosis of pressure ulcer sacral region stage IV with no patient specific individualized interventions developed for the management of the primary diagnosis. Patient #6 A review of the plan of care dated 07/27/24 to 09/24/24 showed a primary diagnosis of congestive heart failure with no patient specific individualized interventions developed for the management of the primary diagnosis. Patient #7 A review of the plan of care dated 08/16/24 to 10/14/24 showed a primary diagnosis of acute and chronic resp failure with hypoxia with no patient specific individualized interventions developed for the management of the primary diagnosis. Patient #8 A review of the plan of care dated 07/19/24 to 09/16/24 showed a primary diagnosis of unspecified atrial fibrillation with no patient specific individualized interventions developed for the management of the primary diagnosis. Patient #9 A review of the plan of care dated 09/11/24 to 11/09/24 showed a primary diagnosis of malignant neoplasm of esophagus with no patient specific individualized interventions developed for the management of the primary diagnosis. Patient #10 A review of the plan of care dated 09/26/24 to 11/24/24 showed a primary diagnosis of rectal abscess with no patient specific individualized interventions developed for the management of the primary diagnosis. On 11/06/24 at 12:50 pm, Staff B stated the plan of care for Patients #1, 2, 3, 4, 6, 7, 8, 9 and 10 were not individualized for the patient specific management of the primary diagnosis.”
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Promptly Alert Relevant Physician Of Changes
The inspectors’ words, 331 words
“Promptly alert relevant physician of changes CFR(s): 484.60(c)(1) The HHA must promptly alert the relevant physician(s) or allowed practitioner(s) to any changes in the patient’s condition or needs that suggest that outcomes are not being achieved and/or that the plan of care should be altered. This Element is not met as evidenced by: Based on record review and interview, the agency failed to notify the physician of a significant weight change for one (Patient #6) of ten patients. Patient #6 A review of the plan of care dated 07/27/24 to 09/24/24 showed a skilled nurse frequency of one visit per week for nine weeks and documented a diagnosis of congestive heart failure. A review of the clinical record showed the following: A skilled nurse assessment dated 08/01/24 documented a weight of 216 pounds. A skilled nurse assessment dated 08/08/24 documented a weight of 200 pounds (a 16-pound weight loss from the previous assessment). A skilled nurse assessment dated 08.27/24 documented a weight of 200 pounds. A skilled nurse resumption of care assessment dated 08/31/24 documented a weight of 236 pounds (a 36-pound weight increase in four days) with no physician notification of the 36-pound weight increase within the four-day period. A skilled nurse assessment dated 09/05/24 documented a weight of 230 pounds. A skilled nurse assessment dated 09/12/24 documented a weight of 241 pounds (an 11-pound wight increase in seven days) with no physician notification of the 11- pound weight increase within a seven-day period. A skilled nurse assessment dated 09/19/24 documented a weight of 229 pounds (a twelve-pound weight loss in seven days) with no physician notification of the twelve-pound weight decrease within a seven-day period. A skilled nurse assessment dated 09/24024 documented a weight of 236 pounds (a seven-pound weight increase in five days) with no physician notification of the seven-pound weight increase within a five-day period. On 11/06/24 at 1:35 pm., Staff B stated the physican should have been notifed of the significant weight changes for Patient #6.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Nov 6, 2024 | Recertification inspection | 2 deficiencies cited |
Is it certified?
- Medicare-certified home health agency since Jun 28, 2004.
- Ownership: proprietary (for profit).
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- Mays Housecall Holdings Company of Central Ok LLC owns 100% directly since Apr 30, 2014.
- 8 owners or officers are people: John Murta (corporate director); Julie A Clarkson (corporate officer, 0%); Lawana G Nelson (corporate officer); Lawana G Nelson (managing employee (on the payroll)); Ernest A Woods (corporate director); Meranda Roberts (corporate officer); Cherie Elledge (corporate officer, 0%); Cherie Elledge (runs it (operational or managerial control), 0%).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Mays Housecall Home Health, Inc. | Owns 5% or more through other companies | 100% | Apr 30, 2014 |
| Mays Housecall Holdings Company of Central Ok LLC | Owns 5% or more directly | 100% | Apr 30, 2014 |
| First United Bank and Trust Company | Holds 5% or more security interest | 60.42% | Apr 30, 2014 |
| Deaconess Healthcare Holdings, Inc. | Owns 5% or more through other companies | Feb 16, 2021 |
How do patients fare?
- CMS rates its quality of patient care 4 of 5.
- Patients rate it 4 of 5 in CMS’s patient survey (76 surveys completed): 80% rated it 9 or 10 out of 10, and 75% would definitely recommend it.
- CMS compares it with the national rate: discharged to the community, worse; potentially preventable hospital stays, worse; potentially preventable readmissions after discharge, the same.
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 4 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | 4 of 5 |
| Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate | 70.73% (worse than the national rate) |
| Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate | 14.97% (worse than the national rate) |
| Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate | 4.07% (same as the national rate) |
How does it compare nearby?
- Of the 24 agencies CMS’s data show serving patients in ZIP code 74820, where this agency’s office is, 23 have a quality of patient care rating; the middle one is 4 of 5, and this one is rated 4 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Elara Caring Xxiii | 4.5 |
| Mays Housecall Home Health of Ada, LLC This home health agency | 4 |
| A Path of Care Home Health I, Inc. | 4.5 |
| Minticha Apila | Not given |
| Angels Care Home Health of East Oklahoma | 4.5 |
| Enhabit Home Health of Central Oklahoma | 2.5 |
| A Path of Care Home Health IV, LLC | 3 |
| Truheart Home Health LLC | 3.5 |
| Carter Healthcare of Central Oklahoma, LLC | 4 |
| Elara Caring Xxi | 5 |
| Traditions Health of Purcell | 4 |
| Victory Home Health, LLC | 2 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the agency
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Replies
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Paid listing
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