Elite Home Care, LLC
A home health agency in Oklahoma City, Oklahoma 73162
6701 W Hefner Road, Suite A, Oklahoma City, Oklahoma 73162. (405) 752-2523.
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The short answer
Record last released by CMS on Oct 21, 2026.
- 3of 5 quality of patient care rating
- 4of 5 patient survey rating
- 1 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Nov 21, 2024: a complaint and recertification inspection.
1 deficiency cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited Nov 2024. Most serious: Element-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Nov 21, 2024: complaint and recertification inspection1 deficiency
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Plan Of Care Must Include The Following
The inspectors’ words, 592 words
“Plan of care must include the following CFR(s): 484.60(a)(2)(i-xvi) The individualized plan of care must include the following: (i) All pertinent diagnoses; (ii) The patient’s mental, psychosocial, and cognitive status; (iii) The types of services, supplies, and equipment required; (iv) The frequency and duration of visits to be made; (v) Prognosis; (vi) Rehabilitation potential; (vii) Functional limitations; (viii) Activities permitted; (ix) Nutritional requirements; (x) All medications and treatments; (xi) Safety measures to protect against injury; (xii) A description of the patient’s risk for emergency department visits and hospital re-admission, and all necessary interventions to address the underlying risk factors. (xiii) Patient and caregiver education and training to facilitate timely discharge; (xiv) Patient-specific interventions and education; measurable outcomes and goals identified by the HHA and the patient; (xv) Information related to any advanced directives; and (xvi) Any additional items the HHA or physician or allowed practitioner may choose to include. This Element is not met as evidenced by: Based on record review and interview, the agency failed to ensure an individualized plan of care for ten (Patient #1. 2, 3, 4, 5, 6, 7, 8, 9 and 10) of 10 patients. Patient #1 A review of the plan of care dated 10/18/24 to 12/16/24 showed a primary diagnosis of hypertensive heart and chronic kidney disease with no patient specific interventions developed for the management of the primary diagnosis. Patient #2 A review of the plan of care dated 10/26/24 to 12/24/24 showed a primary diagnosis of metabolic encephalopathy with no patient specific interventions developed for the management of the primary diagnosis. Patient #3 A review of the plan of care dated 11/07/24 to 01/05/24 showed a primary diagnosis of psychophysiologic insomnia with no patient specific interventions developed for the management of the primary diagnosis. Patient #4 A review of the plan of care dated 09/27/24 to 11/25/24 showed a primary diagnosis of Parkinsonism with no patient specific interventions developed for the management of the primary diagnosis. Patient #5 A review of the plan of care dated 09/07/24 to 11/05/24 showed a primary diagnosis of aphasia following cerebral infarction with no patient specific interventions developed for the management of the primary diagnosis. Patient #6 A review of the plan of care dated 09/01/24 to 10/30/24 showed a primary diagnosis of idiopathic pulmonary fibrosis with no patient specific interventions developed for the management of the primary diagnosis. Patient #7 A review of the plan of care dated 08/08/24 to 10/06/24 showed a primary diagnosis of encounter for change and removal of non-surgical wound dressing with no patient specific interventions developed for the management of the primary diagnosis. Patient #8 A review of the plan of care dated 09/19/24 to 11/17/24 showed a primary diagnosis of encounter for surgical aftercare following surgery on the digestive system with no patient specific interventions developed for the management of the primary diagnosis. Patient #9 A review of the plan of care dated 10/13/24 to 12/11/24 showed a primary diagnosis of diabetes mellitus type II with diabetic peripheral angiopath [sic] without gangrene with no patient specific interventions developed for the management of the primary diagnosis. Patient #10 A review of the plan of care dated 08/23/24 to 10/21/24 showed a primary diagnosis of hypertensive heart and chronic kidney disease without heart failure with no patient specific interventions developed for the management of the primary diagnosis. On 11/21/24 at 12:50 pm, Staff B stated the plan of care for Patients #1, 2, 3, 4, 5, 6, 7, 8, 9 and 10 were not individualized for the management of the primary diagnosis.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Nov 21, 2024 | Complaint and recertification inspection | 1 deficiency cited |
Is it certified?
- Medicare-certified home health agency since Jan 26, 2000.
- Ownership: proprietary (for profit).
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 1 deficiency cited in the last three years came from an inspection that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- Redwing Investments, LLC owns 66.67% directly since Feb 24, 2006.
- 3 owners or officers are people: Virginia Janon Harbour (owns 5% or more directly, 100%); Virginia Janon Harbour (runs it (operational or managerial control), 100%); Virginia Janon Harbour (managing employee (on the payroll)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Redwing Investments, LLC | Owns 5% or more directly | 66.67% | Feb 24, 2006 |
How do patients fare?
- CMS rates its quality of patient care 3 of 5.
- Patients rate it 4 of 5 in CMS’s patient survey (52 surveys completed): 94% rated it 9 or 10 out of 10, and 83% would definitely recommend it.
- CMS compares it with the national rate: discharged to the community, worse; potentially preventable hospital stays, worse; potentially preventable readmissions after discharge, the same.
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 3 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | 4 of 5 |
| Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate | 70.56% (worse than the national rate) |
| Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate | 15.02% (worse than the national rate) |
| Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate | 3.86% (same as the national rate) |
How does it compare nearby?
- Of the 57 agencies CMS’s data show serving patients in ZIP code 73162, where this agency’s office is, 48 have a quality of patient care rating; the middle one is 3.75 of 5, and this one is rated 3 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Elite Home Care, LLC This home health agency | 3 |
| Heart Care at Home, LLC | Not given |
| SSM Health at Home Home Health - Oklahoma | 3 |
| Mercy Home Health | 4 |
| Integris Home Care Oklahoma City | 2.5 |
| Angels Care Home Health of Oklahoma | 4 |
| Carter Healthcare of Central Oklahoma, LLC | 4 |
| Excell Home Care | 4 |
| Golden Age Home Health | 4 |
| Choice Health at Home - Oklahoma City | 3.5 |
| Entrust Home Health | 4 |
| Amedisys Home Health | 4 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the agency
The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
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