Western Connecticut Home Care Inc.
A home health agency in Danbury, Connecticut 06810
100 Saw Mill Road, Danbury, Connecticut 06810. (203) 792-4120.
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The short answer
Record last released by CMS on Oct 21, 2026.
- 3of 5 quality of patient care rating
- 4of 5 patient survey rating
- 1 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Nov 26, 2025: a recertification inspection.
1 deficiency cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited Nov 2025. Most serious: Standard-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Nov 26, 2025: recertification inspection1 deficiency
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Services By Skilled Professionals
The inspectors’ words, 333 words
“Services by skilled professionals CFR(s): 484.75(a) Standard: Provision of services by skilled professionals. Skilled professional services are authorized, delivered, and supervised only by health care professionals who meet the appropriate qualifications specified under §484.115 and who practice according to the HHA’s policies and procedures. This Standard is not met as evidenced by: Based on a review of agency documentation, surveyor observation, and staff interviews, for one of one patient (Patient #1) requiring medication pre-pouring, the agency failed to follow agency policies. The findings include: Patient #1 had a start of care date of 9/29/25 and diagnoses that included type II diabetes mellitus, hypertensive chronic kidney disease, anxiety and legal blindness. The physician’s orders dated 9/29/25 included nursing services one time a week for assessments and pre-pouring of medications. Physician’s orders included Clonazepam (an antianxiety medication) 1 milligram/mg daily at bedtime. During a joint home visit on 11/24/25 at 11 AM with RN #1, the surveyor observed RN #1 pre-pour seven tablets of Clonazepam,1 mg into the bedtime slots of the patient’s medication planner without the controlled medication documentation present, that identified the remaining/starting amount of Clonazepam in the container, prior to pre-pour, and failed to identify the ending amount of Clonazepam after pre-pouring of the Clonazepam tablets in the record. Interview and review of the home visit and clinical record from 9/29/25 to 11/24/25 (9 weekly nursing visits) with the Administrator on 11/25/25 at 10:15 AM identified a Controlled Substance Form should have been utilized in the patient’s home for the pre-pouring of Clonazepam and failed to follow agency policy on medication documentation. Review of agency policy for Medication Documentation directed if the nurse is pre-pouring a controlled medication, the number of pills, tablets/capsules in the prescription bottle will be counted prior to pouring the medication and documented in the visit note, and after the medication is poured and documented in the visit note. That number will be matched to the remaining count documented in the visit note during the previous medication pre-pour.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Nov 26, 2025 | Recertification inspection | 1 deficiency cited |
Is it certified?
- Medicare-certified home health agency since Jul 1, 1966.
- Ownership: non-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- Western Connecticut Health Network owns 100% directly since Nov 16, 1993.
- 14 owners or officers are people: Megan Garcia (runs it (operational or managerial control), 100%); Alyson Blanck (corporate officer, 50%); Alyson Blanck (managing employee (on the payroll), 50%); Megan Garcia (corporate officer, 50%); Megan Garcia (managing employee (on the payroll), 50%); Lisa A Esneault (corporate director, 0%); Fabricio Nunes (corporate director, 0%); Mary Griffin (corporate director); Greg Williams (corporate director, 0%); Alexander Delucia (corporate director); Francis E Nicolas (managing employee (on the payroll), 0%); Daniel Debarba (corporate director, 0%); Alyson Blanck (runs it (operational or managerial control), 0%); Michael Malone (corporate director, 0%).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Northwell, Inc. | Owns 5% or more through other companies | 100% | May 1, 2025 |
| Nuvance Health | Owns 5% or more through other companies | 100% | Jun 18, 2019 |
| Western Connecticut Health Network | Owns 5% or more directly | 100% | Nov 16, 1993 |
| Northwell Health System, Inc. | Owns 5% or more through other companies | 100% | May 1, 2025 |
How do patients fare?
- CMS rates its quality of patient care 3 of 5.
- Patients rate it 4 of 5 in CMS’s patient survey (821 surveys completed): 90% rated it 9 or 10 out of 10, and 84% would definitely recommend it.
- CMS compares it with the national rate: discharged to the community, better; potentially preventable hospital stays, the same; potentially preventable readmissions after discharge, the same.
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 3 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | 4 of 5 |
| Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate | 90.73% (better than the national rate) |
| Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate | 10.25% (same as the national rate) |
| Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate | 4.13% (same as the national rate) |
How does it compare nearby?
- Of the 8 agencies CMS’s data show serving patients in ZIP code 06810, where this agency’s office is, 8 have a quality of patient care rating; the middle one is 3 of 5, and this one is rated 3 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Western Connecticut Home Care Inc. This home health agency | 3 |
| Rvnahealth | 3 |
| Amedisys Home Health | 4 |
| Patient Care | 1 |
| Masonicare Home Health & Hospice, Inc. | 2.5 |
| Elara Caring | 5 |
| Pathwell Home Health | 4.5 |
| Atrinity Home Health | 3 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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This copy of the record was made on Oct 24, 2026.
From the agency
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Replies
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Paid listing
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