Hearth Record

Thrive Learning Center East, LLC

A child day center in Richmond, Virginia 23224

3118 Cofer Road, Richmond, Virginia 23224. (804) 956-1564.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 56 deficiencies in 4 months of the last 36. Last cited Oct 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

6 inspections on record, the latest on Oct 1, 2026.

56 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

56 deficiencies in 4 months of the last 36. Last cited Oct 2026. The last 3 years, to Nov 5, 2026.

56 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

Oct 1, 2026: inspection11 deficiencies
  • Any teacher or other person employed by a child day program who has reason to suspect that a child is abused or neglected shall report the matter as soon as possible, but not longer than 24 hours after having reason to suspect a reportable offense, to the local Department of Social Services or to the Department’s toll-free child abuse and neglect hotline.

    The inspectors’ words, 104 words

    “1. Center staff, who had reason to suspect child abuse or neglect, failed to immediately report to the Department of Social Services. 2. On September 25, 2026, administrator #1, staff #2, and staff #3 were at the center with eight children in care. Administrator #1 left a loaded firearm accessible to children. Child #1, a two-year-old, found the firearm and placed the firearm in their mouth. 3. Administrator #1, staff #2, and staff #3 failed to report the incident to the Department of Social Services within 24 hours. 4. The incident was not reported to the Department of Social Services until September 29, 2026.”

    Rule 63.2-1509-A.

  • Immunization records are required to be signed and dated by a physician, his designee, or an official of the local health department.

    “1. The immunization record for child #2 was not signed or dated and did not identify the child. 2. The immunization record for child #8 was not signed or dated and did not identify the child.”

    Rule 8VAC20-780-150-B.

  • Repeat Violation The center is required to obtain documentation of a negative tuberculosis (TB) screening at the time of employment and prior to coming into contact with children.

    “Staff #3, employed for 3 months, did not have documentation of a TB screening.”

    Rule 8VAC20-780-160-A.

  • Repeat Violation Staff shall complete orientation training prior to the staff member working alone with children and no later than seven days of the date of assuming job responsibilities.

    “Staff #2, employed for 3 months, completed orientation training 3 months after assuming job responsibilities.”

    Rule 8VAC20-780-240-B.

  • Repeat Violation Areas and equipment of the center, inside and outside, shall be maintained in a clean, safe, and operable condition.

    “Administrator #1 has regularly brought a firearm into the center inside of a fanny bag for nearly four months and routinely left the fanny bag accessible to children. On September 25, 2026, administrator #1 laid the unzipped fanny bag on a low stack of cots, approximately 31 inches from the floor, located inside of the classroom. The fanny bag contained a loaded firearm and was accessible to children.”

    Rule 8VAC20-780-270-A.

  • Repeat Violation When staff are supervising children, they shall always ensure their care, protection, and guidance.

    The inspectors’ words, 206 words

    “On September 25, 2026, administrator #1 brought a loaded firearm to the center inside of a fanny bag. Administrator #1 took off the fanny bag and placed it on a low stack of cots, approximately 31 inches from the floor. Child #1, a two-year-old, obtained the firearm from the fanny bag, placed the firearm barrel side first into their mouth, walked over to a table with the firearm in their mouth, placed the firearm on a table where five other children were sitting on the floor, and then picked up the firearm from the table at which time staff #2 immediately jumped up from a seated position, retrieved the firearm, and handed it to administrator #1. When child #1 accessed the fanny bag with the firearm, administrator #1 and staff #3 were looking down on their cell phones and staff #2 had their back turned putting socks on another child. Child #1 was in possession of the firearm for approximately 15 seconds before any of the three staff realized that child #1 was in possession of the firearm. Administrator #1 has regularly brought a firearm into the center inside of a fanny bag for nearly four months and routinely left the fanny bag accessible to children.”

    Rule 8VAC20-780-340-A.

  • Repeat Violation Children under 10 years of age always shall be within actual sight and sound supervision of staff.

    “On September 25, 2026, child #2, age 14 months, was left unsupervised in the infant room to sleep. The door to the infant room was closed.”

    Rule 8VAC20-780-340-F.

  • Repeat Violation The operational responsibilities of the licensee shall include ensuring that the center’s activities, services, and facilities are maintained in compliance with the standards and the center’s own policies and procedures that are required by the standards.

    The inspectors’ words, 361 words

    “1. The center’s policy titled “Child Abuse and Neglect Reporting” states: ?Thrive Learning Center East is committed to providing a safe, secure environment for all children. We have zero tolerance for child abuse or neglect. All staff members are trained to recognize the signs of child abuse (physical, sexual, emotional, or neglect) and are dedicated to the safety and well-being of every child in our care. According to Virginia state law, all staff members at Thrive Learning Center East are considered `mandated reporters?. This means that by law, we are required to report any suspected cases of child abuse or neglect to the Department of Social Services, Child Protective Services, or law enforcement immediately.” On September 25, 2026, administrator #1, staff #2, and staff #3 were at the center with eight children in care. Administrator #1 left a loaded firearm accessible to children. Child #1, a two-year-old, obtained possession of the firearm and placed the firearm in their mouth. Administrator #1, staff #2, and staff #3 were aware of a reportable offense and failed to immediately report to Child Protective Services or law enforcement. The incident was not reported to the Department of Social Services until September 29, 2026. 2. The center’s policy titled “Injury Prevention” states: “Injury prevention at Thrive Learning Center relies on a combination of active supervision, environmental safety checks, and staff training.” On September 25, 2026, administrator #1 brought a loaded firearm into the center. The loaded firearm was located inside of an unzipped fanny bag. The fanny bag was placed on a low stack of cots, approximately 31 inches from the floor, located inside the classroom and accessible to children. Child #1, age 2 years, took the loaded firearm out of the fanny bag and placed the firearm in their mouth before placing it on a table near five other children. Approximately 30 seconds prior to the child accessing the firearm, administrator #1, staff #2 and staff #3 were looking down at cell phones. When child #1 accessed the firearm, administrator #1 and staff #3 were looking down at cell phones while staff #2 was putting socks on another child with her back to child #1.”

    Rule 8VAC20-780-40-E.

  • Infant walkers shall not be used.

    “An infant walker was observed in the classroom. Interviews revealed that the infant walker is used regularly by infants.”

    Rule 8VAC20-780-430-L.

  • Repeat Violation The center shall maintain and keep at the center a separate record for each child enrolled that contains all required information.

    The inspectors’ words, 98 words

    “The record for child #8, enrolled for 3 weeks, was missing the following components: name, sex, and date of birth of the child; name, home address, and home phone number of each parent who has custody; name, address, and phone number of two designated people to call in an emergency if a parent cannot be reached; names of persons authorized to pick up the child; written agreements between the parent and the center; previous child day care and schools attended by the child; documentation of viewing proof of the child’s identity and age; and first day of attendance.”

    Rule 8VAC20-780-60-A.

  • Repeat Violation Documentation of at least 2 references to character, reputation, and competency are to be checked prior to employment.

    “Staff #2, who has been actively working at the center for the past 3 months, did not have any reference verifications on file.”

    Rule 8VAC20-780-70.

Sep 16, 2026: subsidy health and safety inspection10 deficiencies
  • Repeat Violation The center is required to obtain a completed sworn statement for each person prior to employment or beginning to serve as a volunteer.

    “The center did not obtain a completed sworn statement for staff #1, who has been employed for 5 days.”

    Rule 22.1-289.035-B-1.

  • Repeat Violation The center shall obtain documentation that each child has received the immunizations required by the State Board of Health before the child can attend the center.

    “The center did not obtain documentation that child #1, enrolled for 6 days, and who was in attendance, has received the immunizations required by the State Board of Health.”

    Rule 8VAC20-780-130-A.

  • Repeat Violation Each staff member shall submit documentation of a negative tuberculosis screening.

    “Staff #2, employed for 5 months, did not submit documentation of a negative tuberculosis screening.”

    Rule 8VAC20-780-160-A.

  • Repeat Violation Staff shall complete orientation training appropriate to the age of the children in care and include all required items prior to the staff member working alone with children and no later than seven days of the date of assuming job responsibilities.

    “Staff #2, employed for 5 months, did not complete orientation training. Staff #2 was working alone with children.”

    Rule 8VAC20-780-240-B.

  • Repeat Violation Areas and equipment of the center, inside and outside, shall be maintained in a clean, safe and operable condition.

    “1. A thin metal strip was observed hanging from the roof of the trailer. The metal strip had sharp, rusted edges and was located within reach of the children. 2. Two long tables were observed on the playground with peeling and warped laminate surfaces. The damaged laminate had sharp edges, and the exposed metal portions of the tables were rusted.”

    Rule 8VAC20-780-270-A.

  • Repeat Violation Children under 10 years of age always shall be within actual sight and sound supervision of staff.

    “Child #1, age 13 months, was asleep in a crib in the infant room, alone and unsupervised for approximately 10 minutes.”

    Rule 8VAC20-780-340-F.

  • Repeat Violation The center shall maintain, in a way that is accessible to all staff who work with children, a current written list of all children’s allergies, sensitivities, and dietary restrictions. This list shall be dated and kept confidential in each room or area where children are present.

    “The posted allergy list did not list child #2, enrolled for 3 months, who has a dietary restriction. The posted allergy list did not list child #6, enrolled for 3 months, who has a dietary restriction. The posted allergy list did not list child #8, enrolled for 3 months, who has a dietary restriction.”

    Rule 8VAC20-780-40-M.

  • The center shall implement a monthly practice evacuation drill.

    “A monthly practice evacuation drill was not documented for August 2026.”

    Rule 8VAC20-780-550-D.

  • Repeat Violation When centers choose to provide meals or snacks they are required to list any substituted food.

    “The current menu listed pizza, broccoli, and french fries as the lunch for the day. The center served spaghetti, peas, and apples for lunch. There was not a substitute listed on the menu and parents were not alerted to the change. Administration stated that they were not aware that a substitute needed to be listed.”

    Rule 8VAC20-780-560-F.

  • Repeat Violation Staff records shall be kept for each staff person that includes all required information.

    The inspectors’ words, 133 words

    “1. The record for staff #1, employed for 5 days, did not contain the date of employment, documentation to demonstrate that they possess the education and experience required by the job position, the name, address, and telephone number of a person to be notified in an emergency, 2 or more references as to character and reputation as well as competency, or information about any health problems that may interfere with fulfilling the job responsibilities. 2. The record for staff #2, employed for 5 months, did not contain the date of employment, documentation to demonstrate that they possess the education and experience required by the job position, 2 or more references as to character and reputation as well as competency, or information about any health problems that may interfere with fulfilling the job responsibilities.”

    Rule 8VAC20-780-70.

Aug 3, 2026: inspection15 deficiencies
  • Repeat Violation The center is required to obtain background checks from any state in which the individual has resided in the preceding five years.

    “1. Staff #1, employed for 3 weeks did not have documentation of requesting a central registry check from one state. 2. Staff #3, employed for 3 months, did not have documentation of requesting a central registry or a criminal history check from one state.”

    Rule 22.1-289.035-B-4.

  • Repeat Violation The center shall obtain documentation that each child has received the immunization required by the State Board of Health before the child can attend the center.

    “1. The record for child #2, who was in attendance, did not contain documentation of immunizations. 2. The record for child #4, who was in attendance, did not contain documentation of immunizations. 3. The record for child #10, who was in attendance, did not contain documentation of immunizations.”

    Rule 8VAC20-780-130-A.

  • Systemic Deficiency Each child shall have a physical examination by or under the direction of a physician within 30 days after the first day of attendance.

    The inspectors’ words, 130 words

    “1. The record for child #2, enrolled for over 30 days, did not contain documentation of a physical examination. 2. The record for child #3, enrolled for 2 months, did not contain documentation of a physical examination. 3. The record for child #4, enrolled for over 30 days, did not contain documentation of a physical examination. 4. The record for child #5, enrolled for 2 months, did not contain documentation of a physical examination. 5. The record for child #7, enrolled for 2 months, did not contain documentation of a physical examination. 6. The record for child #8, enrolled for 6 weeks, did not contain documentation of a physical examination. 7. The record for child # 10, enrolled for over 30 days, did not contain documentation of a physical examination.”

    Rule 8VAC20-780-140-A.

  • Repeat Violation Staff shall complete orientation training appropriate to the age of the children in care and to include all required items prior to the staff member working alone with children and no later than seven days of the date of assuming job responsibilities.

    “Staff #1, employed for 3 weeks, did not complete orientation training.”

    Rule 8VAC20-780-240-B.

  • Repeat Violation Hazardous substances such as cleaning materials, insecticides, and pesticides shall be kept in a locked place using a safe locking method that prevents access by children.

    “1. Several containers of disinfectant spray were on top of a shelf in the bathroom out of reach of children. 2. The cabinet in the bathroom was unlocked. The cabinet contained bottles of cleaning solution. The cabinet is in reach of children. 3. Children as young as 3 years old use this bathroom.”

    Rule 8VAC20-780-280-B.

  • When staff are supervising children, they shall always ensure their care, protection, and guidance.

    “On 07/23/2026, child #1, age 3 years 0 months, was served whole grapes. The child began choking on one of the grapes requiring the Heimlich maneuver to dislodge the choking hazard. Staff #1, who was the only staff supervising a group of 14 children (ages 23 months to 10 years), was unaware the child was choking until the child got up from the table and went to staff #1.”

    Rule 8VAC20-780-340-A.

  • The staff-to-children ratio is one staff to five children for ages 16 months up to 24 months.

    “On 07/23/2026, staff #1 was alone supervising a group of 14 children during lunch when a child experienced a serious choking episode requiring the Heimlich maneuver. The youngest child was 23 months old. Two additional staff were required.”

    Rule 8VAC20-780-350-B-2.

  • The operational responsibilities of the licensee shall include ensuring that the center’s activities, services, and facilities are maintained in compliance with these standards, the centers own policies and procedures that are required by these standards, and the terms of the current license issued by the department.

    “The center’s written policy of the Parent Handbook under “Meals and Snacks; Safety and Hygiene Policies” states that “children aged three and younger will not be offered foods considered potential choking hazards.” On 07/23/2026 child #1, age 3 years 0 months, was served whole grapes. Child #1 began choking on a whole grape. Staff #1 performed the Heimlich Maneuver to dislodge the grape.”

    Rule 8VAC20-780-40-E.

  • Repeat Violation The center shall maintain, in a way that is accessible to all staff who work with children, a current written list of all children’s allergies, sensitivities, and dietary restrictions documented in the allergy plan. This list shall be dated and kept confidential in each room or area where children are present.

    “A list of all known allergies, sensitivities, and dietary restrictions was not posted in each room or area where children are present. Child #9 and child #12 have diagnosed food allergies.”

    Rule 8VAC20-780-40-M.

  • The parent shall be immediately notified if a child requires emergency medical treatment or sustains a serious injury.

    “On 07/23/2026 at 12:15 pm, staff #1 performed the Heimlich maneuver on child #1, age 3 years 0 months, in response to a serious choking episode to dislodge a whole grape. The injury report documents that the parent was not notified of the incident until 4:00 pm.”

    Rule 8VAC20-780-550-N.

  • Repeat Violation When centers choose to provide meals or snacks, they shall follow the most recent, age-appropriate nutritional requirements of the Child and Adult Care Food Program of the United States Department of Agriculture (USDA).

    “The most current menu posted was missing an additional component for snack on 5 out of 5 days and 1 additional component for lunch on 1 out of 5 days.”

    Rule 8VAC20-780-560-F.

  • Children three years of age or younger may not be offered foods that are considered to be potential choking hazards.

    “On 07/23/2026 child #1, age 3 years 0 months, was served whole grapes. Child #1 began choking on a grape. The Heimlich Maneuver was performed to dislodge the grape.”

    Rule 8VAC20-780-560-F-4.

  • Staff shall sit with children during meals times.

    “On 07/23/2026 14 children ages 23 months to 10 years were sitting and eating lunch. Staff #1 was standing by the gate to the kitchen supervising the group of children. Child #1 began choking on a whole grape, got up from the table, and went over to staff #1, who performed the Heimlich maneuver to dislodge the grape.”

    Rule 8VAC20-780-560-L.

  • Repeat Violation Systemic Deficiency Each center shall maintain and keep at the center a separate record for each child enrolled which shall contain all of the required information.

    The inspectors’ words, 135 words

    “1. The record for child #4, enrolled for over 30 days, did not contain documentation of viewing proof of the child’s identity and age. 2. The record for child #10, enrolled for over 30 days, did not contain documentation of viewing proof of the child’s identity and age. 3. The record for child # 11, enrolled for 2 months, did not contain documentation of viewing the child’s identity and age. 4. The record for child #12, enrolled for 2 months, did not contain documentation of viewing the child’s identity and age. 5.. The record for child #13 was missing the name, address, and phone number of two designated people to call in an emergency if a parent cannot be reached. 6. 5 out of 14 records viewed did not contain the first date of attendance.”

    Rule 8VAC20-780-60-A.

  • Repeat Violation The center is required to maintain staff records that contain all required information.

    “1. The record for staff #1 did not contain documentation that two or more references as to character and reputation as well as competency were checked before employment. 2. The record for staff #3 did not contain documentation that the individual possesses the education, certification, and experience required by the job description.”

    Rule 8VAC20-780-70.

Jun 9, 2026: inspection20 deficiencies
  • Systemic Deficiency The center is required to obtain a completed sworn statement prior for each person prior to employment or beginning to serve as a volunteer.

    “1. Volunteer #1 was left alone with a group of children in the trailer. Volunteer #1 did not have a completed sworn statement. 2. The sworn statement for staff #2 was dated 4 years prior to the center opening and was for another childcare entity.”

    Rule 22.1-289.035-B-1.

  • Systemic Deficiency The center is required to obtain a completed national criminal background check prior to the employee’s first day of employment.

    “Volunteer #1 was left alone in the trailer with a group of children. Volunteer #1 did not have a completed national criminal background check.”

    Rule 22.1-289.035-B-2.

  • Systemic Deficiency The center must request a search of the central registry prior to the employee’s first day of employment.

    “Volunteer #1 did not have a central registry search requested. Volunteer #1 was working alone with children.”

    Rule 22.1-289.035-B-3.

  • Systemic Deficiency The center is required to obtain background checks from any state in which the individual has resided in the preceding five years.

    “Staff #4, employed for 1 month, did not have documentation of requesting a central registry or a criminal history check from one state.”

    Rule 22.1-289.035-B-4.

  • Systemic Deficiency The center shall obtain documentation that each child has received the immunizations required by the State Board of Health before the child can attend the center.

    “1. The record for child #7, who was in attendance, did not contain documentation of immunizations. 2. The record for child #8, who was in attendance, did not contain documentation of immunizations. 3. The record for child #9, who was in attendance, did not contain documentation of immunizations. 4. The record for child #12, who was in attendance, did not contain documentation of immunizations.”

    Rule 8VAC20-780-130-A.

  • Systemic Deficiency Each staff member shall submit documentation of a negative tuberculosis screening within the last 30 calendar days of the date of employment and prior to coming into contact with children.

    “1. Staff #1 did not submit documentation of a negative tuberculosis screening. 2. Staff #4 did not submit documentation of a negative tuberculosis screening. 3. Volunteer #1, who was alone and supervising children, did not submit documentation of a negative tuberculosis screening.”

    Rule 8VAC20-780-160-A.

  • Staff shall complete orientation training appropriate to the age of the children in care and to include all required items prior to the staff member working alone with children and no later than seven days of the date of assuming job responsibilities.

    “1. Staff #1, employed for 2 months, did not complete orientation training. Staff #1 was working alone with children. 2. Staff # 2, employed for 8 days, did not complete orientation training. 3. Staff # 4, employed for 1 month, did not complete orientation training. 4. Volunteer #1, who was alone with children, did not complete orientation training.”

    Rule 8VAC20-780-240-B.

  • Any child for whom emergency medications (such as albuterol, glucagon, and epinephrine auto injector) have been prescribed shall always be in the care of a staff member or independent contractor who meets the requirements of Medication Administration Training.

    “Child #1 has a diagnosed food allergy that requires emergency medication. The emergency medication was on site. There are no staff who meet the requirements of Medication Administration Training.”

    Rule 8VAC20-780-245-J-3.

  • There shall always be at least one staff member on duty who has obtained within the last three years instruction in performing the daily health observation of children.

    “There were no staff on duty who have obtained within the last three years instruction in performing the daily health observation of children.”

    Rule 8VAC20-780-245-L.

  • Areas and equipment of the center, inside and outside, shall be maintained in a clean, safe and operable condition.

    “The gate to the kitchen was unsecured and open. The stove contained a pot of boiling oil. Children were playing near the kitchen entrance and could enter the kitchen. There was not a staff member in the kitchen.”

    Rule 8VAC20-780-270-A.

  • Hazardous substances such as cleaning materials, insecticides, and pesticides shall be kept in a locked place using a safe locking method that prevents access by children.

    “1. A canister of Clorox wipes were on a low shelf outside of the kitchen. The canister was within reach of children. 2. A can of disinfectant spray was on a low shelf behind the toilet within reach of children. 3. A bottle of Febreeze spray was on top of a high shelf in the bathroom out of reach of children.”

    Rule 8VAC20-780-280-B.

  • Children under 10 years of age always shall be within actual sight and sound supervision of staff.

    The inspectors’ words, 107 words

    “1. Children were observed running around the side of the trailer while playing outside, and then going up the steps alone into the main building. Staff #1 who was outside with the children was on the other side of the trailer and not within actual sight and sound supervision of the children. 2. A private vendor contracted by the child’s parent was on-site working with child #1. The private vendor was observed taking child #1 outside of the building to try to calm the child down. The child was not signed out of the center’s care. The child was out of sight and sound supervision of staff.”

    Rule 8VAC20-780-340-F.

  • The center is required to keep a current list of all known allergies, sensitivities, and dietary restrictions in each room or area where children are present. The list must be dated and kept confidential.

    “A list of all known allergies, sensitivities, and dietary restrictions was not posted in each room or area where children are present. Child # 1 has a diagnosed food allergy.”

    Rule 8VAC20-780-40-M.

  • Materials and equipment available shall be age and stage appropriate for the children.

    “Child #2, age 21 months, was placed in a crib that had the mattress raised to the first position which is designated for infants that are unable to pull themselves up to a seated position. Child #2 was observed on their knees leaning over the side of the crib before laying down and falling asleep.”

    Rule 8VAC20-780-430-B.

  • Children’s hands shall be washed with soap and running water or disposable wipes before and after eating meals or snacks and after toileting. Staff shall wash their hands with soap and running water before and after a diaper change.

    “1. The children did not wash their hands before eating lunch. 2. Staff #3 was observed changing a child’s diaper. Staff #3 did not wash their hands before or after the diaper change. The child’s hands were not washed after the diaper change.”

    Rule 8VAC20-780-500-A.

  • At least one staff in each classroom or area where children are present shall have current certification in cardiopulmonary resuscitation (CPR) and first aid.

    “1. Staff #1 was alone with a group of children on the playground and in the trailer. Staff #1 does not have current certification in CPR or first aid. 2. Volunteer #1 was alone with a group of children in the trailer. Volunteer #1 does not have current certification in CPR or first aid.”

    Rule 8VAC20-780-530-A.

  • Systemic Deficiency When centers choose to provide meals or snacks, they shall follow the most recent, age-appropriate nutritional requirements of the Child and Adult Care Food Program of the United States Department of Agriculture (USDA).

    “Lunch consisted of chicken nuggets and macaroni and cheese. A fruit and a vegetable were needed to meet the nutritional requirements of the USDA. The most current menu posted was missing an additional component for breakfast on 3 out of 5 days, 2 additional components for lunch on 5 out of 5 days, and 1 additional component for snack on 5 out of 5 days.”

    Rule 8VAC20-780-560-F.

  • Systemic Deficiency Each center shall maintain and keep at the center a separate record for each child enrolled which shall contain all of the required information.

    The inspectors’ words, 110 words

    “1. 11 out of 12 records, did not contain the name, home address, and home phone number of each parent who has custody; the name and phone number of the child’s physician; the name, address, and phone number of two designated people to call in an emergency if a parent cannot be reached; the names of persons authorized to pick up the child. 2. 10 out of 12 records viewed did not contain information about allergies, intolerances to medication or any other substances, and actions to take in an emergency. 3. 4 out of 12 records viewed did not contain documentation of viewing proof of the child’s identity and age.”

    Rule 8VAC20-780-60-A.

  • Systemic Deficiency The center is required to maintain staff records that contain all required information.

    The inspectors’ words, 93 words

    “1. 3 out of 4 staff records reviewed did not contain the name, address, and telephone number of a person to be notified in an emergency; two or more references as to character and reputation as well as competency before employment; documentation that the individual possesses the education, certification, and experience required by the job position; and information to be kept at the center about any health problems that may interfere with fulfilling the job responsibilities. 2. Volunteer #1, who was alone, supervising a group of children, did not have a staff record.”

    Rule 8VAC20-780-70.

  • Systemic Deficiency A written agreement between the parent and the center shall be in each child’s record by the first day of the child’s attendance. The agreement shall be signed by the parent and include all required information.

    “11 out of 12 children’s records viewed did not contain a signed written agreement. The children were in attendance.”

    Rule 8VAC20-780-90-A.

All 6 visits on record
Visits on record
DateVisitWhat the record says
Oct 1, 2026Inspection11 violations cited
Sep 16, 2026Subsidy health and safety inspection10 violations cited
Aug 3, 2026Inspection6 violations cited
Aug 3, 2026Inspection9 violations cited
Jun 9, 2026Inspection20 violations cited
Mar 10, 2026InspectionNo violations cited

Is it licensed?

  • Child Day Center: Provisional license, expires Mar 29, 2027.
  • A current subsidy provider.
  • Ages: 1 month - 12 years 11 months.
  • Capacity: 37 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 0 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 84 child care providers in the City of Richmond, the middle value for violations cited in the last three years was 11; this one had 56.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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