Hearth Record

Brittany Jones

A family day home in Suffolk, Virginia 23435

6220 Heather Glen Drive, Suffolk, Virginia 23435. (757) 292-9490.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 17 deficiencies in 4 months of the last 36. Last cited Aug 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

4 inspections on record, the latest on Aug 31, 2026.

17 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

17 deficiencies in 4 months of the last 36. Last cited Aug 2026. The last 3 years, to Nov 5, 2026.

17 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

Aug 31, 2026: subsidy health and safety inspection5 deficiencies
  • The provider shall obtain documentation of a physical examination by or under the direction of a physician prior to a child’s attendance or within 30 days after the first day of attendance.

    “There was no physical exam records available for Child #1, who had been in care for over 60 days.”

    Rule 8VAC20-800-100-A.

  • 8VAC20-800-280

    “Poisonous materials shall be stored in an area inaccessible to children. Poisonous disinfectants was on the lower level of the diapering station accessible to the children in care.”

    Rule 8VAC20-800-280.

  • The provider shall maintain documentation of the current rabies vaccination.

    “The documentation of the current rabies vaccination for the two pets in the home was not available during the inspection.”

    Rule 8VAC20-800-460-D.

  • 8VAC20-800-50-A

    “The family day home shall keep a written record of children in attendance each day. There was an incomplete written attendance record on the date of the inspection.”

    Rule 8VAC20-800-50-A.

  • Temperatures shall be maintained at or below 0?F in the freezer compartments.

    “Caregiver did not have freezer thermometer available to verify temperature for the freezer compartments.”

    Rule 8VAC20-800-940-A.

Feb 27, 2026: subsidy health and safety inspection4 deficiencies
  • The vendor shall maintain a written hard copy record of daily attendance that documents the arrival and departure of each child in care as it occurs.

    “The provider did not have a written daily attendance log completed for the day of the inspection, and the day prior to the inspection.”

    Rule 8VAC20-790-180-B.

  • Areas and furnishings of the family day home, both inside and outside, shall be maintained in a clean, safe, and operable condition.

    The inspectors’ words, 122 words

    “During the inspection, the designated childcare areas of the home were observed to be in unsanitary and unsafe condition. A chair with visible cracks and sharp edges was present in the childcare area, posing a potential safety hazard. The sofa contained visible stains, and trash was observed within the seat cushions. The floor area contained a used cup and bottle, creating a potential tripping hazard. Old food items were observed and were accessible to children in care. The diapering station had a buildup of dirt and visible debris surrounding the changing cushion. In the bathroom area, the trash can was overflowing with used tissues. Red spots were observed on two areas of the bathroom floor. The bathroom sink had visible scum buildup.”

    Rule 8VAC20-800-240-A.

  • Child resistant protective covers shall be installed on all unused electrical outlets and surge protectors accessible to children under five years of age.

    “An unused electrical outlet was did not have a protective cover and was accessible to the children in care under five years of age.”

    Rule 8VAC20-800-320-B.

  • The diapering surface shall be nonabsorbent and washable.

    “The diapering surface at the home was torn in two separate areas.”

    Rule 8VAC20-800-690-D.

Nov 10, 2025: inspection6 deficiencies
  • 8VAC20-800-100-A

    “The provider shall obtain documentation of a physical examination prior to a child’s attendance or within 30 days after the first day of attendance. There were no physical exam records available for Child #1 and Child#2 who had been in care for 70 days”

    Rule 8VAC20-800-100-A.

  • A landline telephone, excluding a cordless or cell phone, shall be available, operable, and accessible during the family day home’s hours of operation.

    “A operable landline telephone was not available during the inspection.”

    Rule 8VAC20-800-330-A.

  • Children’s records are required to contain emergency contacts information.

    “The record for Child #1 was missing address for two designated person to contact in case of an emergency. Child#2 record incomplete with missing emergency contact information; name and policy number of the insurance; names of person other than custodial parents who are authorized to pick up the child. The children were present during the inspection and have been in care for two months.”

    Rule 8VAC20-800-60-B.

  • Caregivers shall ensure that children’s hands are washed with liquid soap and warm running water.

    “The children in care did not wash their hands with liquid soap and warm running water before eating morning snack.”

    Rule 8VAC20-800-680-B.

  • Medication shall be kept in a locked place using a safe locking method that prevents access by children.

    “Two bottles of medication were observed unlocked on kitchen counter top during the inspection.”

    Rule 8VAC20-800-730-D.

  • 8VAC20-800-80-A

    “Within seven business days of the child’s first day of attendance, the provider shall obtain from the parent verification of the identity and age of the child and name and location of previous day care programs. This information was not available for Child #4 who was provided care for two months.”

    Rule 8VAC20-800-80-A.

Aug 22, 2025: inspection2 deficiencies
  • All flammable and combustible materials such as, but not limited to, matches, lighters, lighter fluid, kerosene, turpentine, oil and grease products, aerosol cans, and alcohol shall be stored in an area inaccessible to children.

    “There was a cabinet on the floor in the kitchen area containing alcohol that was not stored in an area inaccessible to children.”

    Rule 8VAC20-800-320-H.

  • 8VAC20-800-760-A-1

    “The following emergency supplies shall be in the family day home, accessible to outdoor play areas, on field trips, in vehicles used for transportation and wherever children are in care. The first aid kit did not contain the triangular bandages and first aid instructional manual”

    Rule 8VAC20-800-760-A-1.

All 4 visits on record
Visits on record
DateVisitWhat the record says
Aug 31, 2026Subsidy health and safety inspection5 violations cited
Feb 27, 2026Subsidy health and safety inspection4 violations cited
Nov 10, 2025Inspection6 violations cited
Aug 22, 2025Inspection2 violations cited

Is it licensed?

  • Family Day Home: Two Year license, expires Mar 8, 2028.
  • A current subsidy provider.
  • Ages: Birth - 12 years 11 months.
  • Capacity: 4 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 0 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 53 child care providers in the City of Suffolk, the middle value for violations cited in the last three years was 9; this one had 17.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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