Hearth Record

AlphaBEST Education, Inc. - Florence Bowser Elementary

A child day center in Suffolk, Virginia 23435

4540 Nansemond Parkway, Suffolk, Virginia 23435. (757) 636-5396.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 27 deficiencies in 6 months of the last 36. Last cited Jul 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

19 inspections on record, the latest on Jul 27, 2026.

27 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

27 deficiencies in 6 months of the last 36. Last cited Jul 2026. The last 3 years, to Nov 5, 2026.

27 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

Jul 27, 2026: inspection2 deficiencies
  • 22.1-289.011-F

    “The license and any other documents required shall be posted in a conspicuous place on the licensed premises. The findings from the most recent inspection, dated 6/2/2026, were not posted in a conspicuous place on the premises.”

    Rule 22.1-289.011-F.

  • 8VAC20-780-80-A

    “For each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs. At approximately 2:15 pm. on 7/27/2026, there were 30 children present in the cafeteria, but 31 were marked present on the attendance record.”

    Rule 8VAC20-780-80-A.

Jun 2, 2026: complaint inspection14 deficiencies
  • 8VAC20-780-245-L

    “(Systemic violation) There shall be at least one staff member present on the premises that has completed training in daily health observation within the past three years. There was no staff member currently trained in daily health observation.”

    Rule 8VAC20-780-245-L. From a complaint.

  • 8VAC20-780-340-A

    “(Systemic violation) When supervising children, they shall always ensure their care, protection and guidance. On 6/2/2026 at approximately 8:15 a.m., Child #1 fell on the blacktop outside injuring his arm. Staff #2 reported he was at the back door of the gymnasium/cafeteria but did not see the incident. The injury report stated there were two staff present with sixty-five children at the time of the incident which is beyond the staff-to-child ratio requirements for supervision of children.”

    Rule 8VAC20-780-340-A. From a complaint.

  • 8VAC20-780-340-B

    “(Systemic violation) One adult on the premises shall be in charge of the administration of the center. Two staff were present with children; however, neither staff member had been designated as the person in charge.”

    Rule 8VAC20-780-340-B. From a complaint.

  • 8VAC20-780-340-D

    “(Systemic violation) Each grouping of children shall have at least one staff regularly present who meets program lead qualifications. Staff #2, who did not meet lead teacher qualifications, was alone with a group of school age children at the back door of the school.”

    Rule 8VAC20-780-340-D. From a complaint.

  • 8VAC20-780-340-F

    “(Complaint related) (Systemic violation) Children under 10 years of age shall always be within actual sight and sound supervision of staff. During the inspection, children were observed unsupervised on multiple occasions outside, in the gymnasium/cafeteria, in the hallway and in the learning steps area.”

    Rule 8VAC20-780-340-F. From a complaint.

  • 8VAC20-780-340-I

    “(Systemic violation) Staff shall greet each child upon arrival at the center. Two school age children were observed checking in children at the back door of the school as they arrived to the center. Additionally, children were seen walking through the building alone to join a group in the learning steps area.”

    Rule 8VAC20-780-340-I. From a complaint.

  • 8VAC20-780-350-B-5

    “(Complaint related) (Systemic violation) The required staff-to-child ratio for school-age children up to nine years old is one staff member for every eighteen children. At approximately 8:07 a.m., sixty-three school-age children were present with two staff members, and children continued to arrive. By 9:00 a.m., eighty-three children were present with two staff members.”

    Rule 8VAC20-780-350-B-5. From a complaint.

  • 8VAC20-780-40-E

    The inspectors’ words, 184 words

    “(Systemic violation) The operational responsibilities of the licensee shall include ensuring that the center’s activities, services, and facilities are maintained in compliance with these standards, the center’s own policies and procedures that are required by these standards, and the terms of the current license issued by the department. The center did not follow its policy for active supervision and playground safety. The supervision policy states, ?What is Active Supervision? Maintain sight and sound of all children at all times.? During the inspection, children were observed unsupervised on multiple occasions, including outside, in the gymnasium/cafeteria, in the hallway, and in the learning steps area. The center also did not follow its policy regarding playground safety, which states, ?Staff will remain active in their supervision of children during outdoor time, strategically placing themselves on the playground so they can see all children at all times.? At approximately 8:40 a.m., five boys were observed playing football in the field and two girls were observed checking in children as they arrived outside the back door of the gymnasium/cafeteria. No staff were present with the children at that time.”

    Rule 8VAC20-780-40-E. From a complaint.

  • 8VAC20-780-430-K

    “The center shall make provisions for an individual place for each child’s personal belongings. Children’s back backs, sweaters/jackets and personal papers were observed laying on the floor throughout the hallway outside the gymnasium/cafeteria.”

    Rule 8VAC20-780-430-K. From a complaint.

  • 8VAC20-780-500-A

    “Children’s hands shall be washed with soap and running water before and after eating meals and snacks. Children did not wash their hands before and after eating breakfast.”

    Rule 8VAC20-780-500-A. From a complaint.

  • 8VAC20-780-530-A-1

    “(Systemic violation) There shall be at least one staff in each classroom or area where children are present that is cardiopulmonary resuscitation (CPR) certified. Staff #2 was observed alone with children and is not CPR certified.”

    Rule 8VAC20-780-530-A-1. From a complaint.

  • 8VAC20-780-530-A-2

    “(Systemic violation) There shall be at least one staff in each classroom or area where children are present that is first aid certified. Staff #2 was observed alone with children and is not first aid certified.”

    Rule 8VAC20-780-530-A-2. From a complaint.

  • 8VAC20-780-530-C

    “(Systemic violation) There must be at least two staff members on the premises who are CPR and first aid certified. There was only one staff member present that is CPR and first aid certified.”

    Rule 8VAC20-780-530-C. From a complaint.

  • 8VAC20-780-550-P

    “The center shall maintain a record of children’s serious and minor injuries documenting required information. An injury report completed on 6/2/2026 did not document staff and parent signatures or two staff signatures.”

    Rule 8VAC20-780-550-P. From a complaint.

Apr 29, 2026: subsidy health and safety inspection5 deficiencies
  • 22.1-289.011-F

    “The license and any other documents required shall be posted in a conspicuous place on the licensed premises. The findings from the most recent inspection, dated 8/11/2025, were not posted in a conspicuous place on the premises.”

    Rule 22.1-289.011-F.

  • 22.1-289.035-B-4

    “The center is required to obtain background checks from any state in which the individual has resided in the preceding five years. The center did not have an sex offender search from one state for Staff #4, who has been employed for more than eight months and was working with children at the time of the inspection.”

    Rule 22.1-289.035-B-4.

  • 8VAC20-780-350-B-4

    “The required ratio for children ages 3 years up to school age eligible is one staff per ten children. Four staff were observed supervising sixty-two children in the cafeteria (youngest child four years old).”

    Rule 8VAC20-780-350-B-4.

  • 8VAC20-780-70

    “The center shall maintain a separate record for each staff that contains all of the required information. The record for Staff #3 did not have proof of completing high school or equivalency for the position. The record for Staff #4 did not have job title.”

    Rule 8VAC20-780-70.

  • 8VAC20-790-600-F

    “Staff shall annually complete the department’s health and safety update training course. Staff #2 and Staff #3 are overdue in completing the course by seven months. Staff #4 is overdue in completing the course by two months.”

    Rule 8VAC20-790-600-F.

Feb 14, 2025: inspection1 deficiency
  • 8VAC20-780-240-A

    “Staff are to complete the VDOE sponsored online orientation course within 90 days of hire. Staff #2, who is working with children, did not have documentation to demonstrate completion of this course which is overdue by 2 months.”

    Rule 8VAC20-780-240-A.

Aug 29, 2024: inspection3 deficiencies
  • 8VAC20-780-40-M

    “The center is required to keep a current list of all known allergies, sensitivities, and dietary restrictions in each room or area where children are present. The record for child 6 contained an allergy care plan for a diagnosed food allergy. The written list of allergies, sensitivities, and dietary restrictions located in each classroom did not contain this child’s name or required allergy information.”

    Rule 8VAC20-780-40-M.

  • 8VAC20-780-510-G

    “Medication shall be labeled with the child’s name, the name of the medication, the dosage amount, and the time or times to be given. One medication located in the locked medicine box was not labeled with the child’s name, the name of the medication, the dosage amount, nor the time or times to be given.”

    Rule 8VAC20-780-510-G.

  • 8VAC20-780-560-G

    “When food is brought from home, the center must have extra food or have provisions to obtain food to serve to children so they can have an appropriate snack or meal if they forget to bring food from home. Some children were observed eating snacks that they brought from home. Approximately half of the children did not bring food from home were not offered a snack.”

    Rule 8VAC20-780-560-G.

Feb 22, 2024: subsidy health and safety inspection1 deficiency
  • 8VAC20-790-600-D-1

    The inspectors’ words, 133 words

    “Based on a review of records and interview, the vendor sis not ensure that all staff that work directly with children, have, within 90 days of employment, current certification in cardiopulmonary resuscitation (CPR) appropriate to the ages of children in care. which includes an in-person hands-on competency demonstration. Evidence: Seven staff records were reviewed during today’s inspection. The records for staff #1 (hired 3/5/2021) and staff #3 (hired 9/18/2023) did not contain current certification in cardiopulmonary resuscitation (CPR) appropriate to the ages of children in care. which includes an in-person hands-on competency demonstration. The certification documented in the records for staff #1 and staff #3 were for classes obtained online and did not have a hands-on demonstration component. Staff #1 confirmed that the certification from this trainer did not include a hands-on component.”

    Rule 8VAC20-790-600-D-1.

Feb 22, 2024: inspection1 deficiency
  • Based on a review of records and interview, the licensee did not ensure that a written care plan is obtained for each child with a diagnosed food allergy, to include instructions from a physician regarding the food to which the child is allergic and the steps to be taken in the event of a suspected or confirmed allergic reaction.

    “Evidence: The program’s food allergy list contained the names of 12 children who were identified as having food allergies. Child #8 was listed as having a mild egg allergy. Staff stated that an allergy care plan had not been obtained for child #8 because exposure to the allergen does not require medication. Each child with an identified food allergy must have an allergy care plan from their physician, regardless of whether medication is the required response to an exposure.”

    Rule 8VAC20-780-60-A-8.

Jul 26, 2023: subsidy health and safety inspection1 deficiency
  • 8VAC20-790-600-F

    “Based on a review of records and interview, the licensee was unable to demonstrate that all staff who work directly with children shall, annually attend the department’s health and safety update course. Evidence: Five staff records were reviewed. The record for staff #3 contained the last documentation of health and safety update course which was dated 6/2/2022 - more than 12 months ago. Staff stated that this training had not been completed.”

    Rule 8VAC20-790-600-F.

Jul 26, 2023: inspection2 deficiencies
  • ***REPEAT VIOLATION*** Based on record review and interview, the licensee did not always obtain a copy of the results of a criminal history record information check, a sex offender registry check, and a search of the child abuse and neglect registry or equivalent registry from any state in which the individual has resided in the preceding five years.

    The inspectors’ words, 93 words

    “Evidence: Five staff records were reviewed. The record for staff #5, who documented having lived in the state of Pennsylvania within the past 5 years, did not contain results of a criminal records search for Pennsylvania. The record for staff #5, who documented having lived in the state of Pennsylvania within the past 5 years, did not contain results of a child abuse and neglect registry search for Pennsylvania. Staff #4 verified that this documentation was not available on site and the area manager was unable to provide this documentation following the inspection.”

    Rule 22.1-289.035-B-4.

  • 8VAC20-780-550-P

    “Based on a review of records and documentation as well as interview, the licensee did not always ensure that the written record of children’s injuries include the required signatures. Evidence: The program’s injury log and accident reports were reviewed. One injury report contained a single staff signature and did not did not contain two staff signatures or one staff signature and the signature of the injured child’s parent. Staff #4 confirmed that only one signature was documented on the report.”

    Rule 8VAC20-780-550-P.

Feb 27, 2023: inspection3 deficiencies
  • 8VAC20-770-60-C-2

    “Based on record review and interview, the licensee was unable to demonstrate that a central registry finding had been obtained for all staff. Evidence: Two staff records were reviewed. The record for staff #2 did not contain the results of a search of the central registry. The area manager conformed that she was unable to locate the results of the central registry search for staff #2 at the time of the record review.”

    Rule 8VAC20-770-60-C-2.

  • 8VAC20-780-130-A

    “Based on a review of records and interview, the licensee dis not always obtain documentation that each child has received the immunizations required by the State Board of Health before the child attends the center. Evidence: Five children’s records were reviewed during today’s inspection. The records for child #1 did not contain documentation to demonstrate that the child was adequately immunized. Child #1 enrolled in the program 1/30/2023. The program director confirmed that the child’s immunization record had not been received.”

    Rule 8VAC20-780-130-A.

  • Based on a review of documentation and interview, the licensee did not ensure that the center has a written emergency preparedness plan that addresses staff responsibility and facility readiness with respect to emergency evacuation and relocation, shelter-in-place, and lockdown and includes the most likely to occur emergency scenario or scenarios, including fire, severe storms, loss of utilities, natural disaster, chemical spills, intruder, violence at or near the center, terrorism specific to the locality, and other situations, as well as facility damage that requires evacuation, lockdown, or shelter-in-place.

    “Evidence: The Written Emergency Plan on site was a template which contained fillable blanks that had not been completed to indicate specific information such as where the program would relocate in the event that they were unable to return to the facility after evacuation, where various emergency supplies are located and how children would be transported to the alternate site. The program director confirmed that information specific to this program had not been completed in the written emergency procedures template.”

    Rule 8VAC20-780-550-A.

Feb 15, 2023: inspection2 deficiencies
  • Based on observation, the licensee did not ensure that all hazardous substances such as cleaning materials, insecticides, and pesticides are kept in a locked place using a safe locking method that prevents access by children.

    “Evidence: There was a container of powdered carpet and room deodorizer located on a surface at approximately 3 feet from floor level in the cafeteria where 39 children, ages 4 to 10 years old were being cared for during the inspection. The container was labeled “Keep out of reach of children” and had additional warnings to include “harmful if swallowed”. Staff acknowledged that the substance was accessible to children.”

    Rule 8VAC20-780-280-B.

  • Based on observation, the licensee did not ensure that electrical outlets, not in use and accessible to children in care are fitted with protective covers.

    “Evidence: There were 7 wall plates with 2 outlets each that were not fitted with protective covers located at about 1 foot from floor level in the cafeteria where 39 children 4- 10 years old were being cared for. Staff confirmed that there were preschool aged children present and that the outlets were not capped.”

    Rule 8VAC20-780-290-A-3.

Mar 17, 2022: inspection1 deficiency
  • Based on a review of records and interview, the licensee did not obtain a search of the child abuse and neglect registry or equivalent registry from any state in which any individual staff has resided in the preceding five years.

    “Evidence: Three staff records were reviewed. The record for staff #2 contained documentation of staff #2’s residence in New York within the past 5 years. The record did not contain a Child Abuse / Neglect Registry check from New York. The record for staff #1 contained documentation of staff #1’s residence in North Carolina within the past 5 years. The record did not contain a Child Abuse / Neglect Registry check from North Carolina. The district manager confirmed that this documentation had not been obtained.”

    Rule 22.1-289.035-B-4.

All 19 visits on record
Visits on record
DateVisitWhat the record says
Jul 27, 2026Inspection2 violations cited
Jun 2, 2026Complaint inspection14 violations cited
Apr 29, 2026Subsidy health and safety inspection5 violations cited
Aug 11, 2025Subsidy health and safety inspectionNo violations cited
Aug 11, 2025InspectionNo violations cited
Feb 14, 2025Subsidy health and safety inspectionNo violations cited
Feb 14, 2025Inspection1 violation cited
Aug 29, 2024Subsidy health and safety inspectionNo violations cited
Aug 29, 2024Inspection3 violations cited
Feb 22, 2024Subsidy health and safety inspection1 violation cited
Feb 22, 2024Inspection1 violation cited
Jul 26, 2023Subsidy health and safety inspection1 violation cited
Jul 26, 2023Inspection2 violations cited
Feb 27, 2023Subsidy health and safety inspectionNo violations cited
Feb 27, 2023Inspection3 violations cited
Feb 15, 2023Subsidy health and safety inspectionNo violations cited
Feb 15, 2023Inspection2 violations cited
Mar 17, 2022Inspection1 violation cited
Mar 17, 2022Subsidy health and safety inspectionNo violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires Mar 3, 2027.
  • A current subsidy provider.
  • Ages: 4 years - 12 years 11 months.
  • Capacity: 150 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 1 complaint inspection on record.
  • 8 complaint allegations published with Virginia’s findings, 2 of them found valid.
On record, newest first
DateWhatDetail
Jun 29, 2026ComplaintAllegation: Admissions/Dicharge. Virginia’s finding: Not Reported/Found.
Jun 29, 2026ComplaintAllegation: Emergency Procedures/Supplies. Virginia’s finding: Not Reported/Found.
Jun 29, 2026ComplaintAllegation: Equipment. Virginia’s finding: Not Reported/Found.
Jun 29, 2026ComplaintAllegation: Food service/Nutrition. Virginia’s finding: Not Reported/Found.
Jun 29, 2026ComplaintAllegation: Staff Quality/Training. Virginia’s finding: Not Reported/Found.
Jun 29, 2026ComplaintAllegation: Staff Quantity. Virginia’s finding: Reported/Valid.
Jun 29, 2026ComplaintAllegation: Structured Program. Virginia’s finding: Not Reported/Found.
Jun 29, 2026ComplaintAllegation: Supervision. Virginia’s finding: Reported/Valid.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 53 child care providers in the City of Suffolk, the middle value for violations cited in the last three years was 9; this one had 27.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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