Hearth Record

Forest Hill Child Care Center

A child day center in Richmond, Virginia 23225

4401 Forest Hill Avenue, Richmond, Virginia 23225. (804) 230-2380.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 30 deficiencies in 6 months of the last 36. Last cited Jul 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

11 inspections on record, the latest on Aug 26, 2026.

30 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Oct 30, 2026. Updated weekly.

When those deficiencies happened

30 deficiencies in 6 months of the last 36. Last cited Jul 2026. The last 3 years, to Oct 30, 2026.

30 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Oct 30, 2026. Updated weekly.

Jul 15, 2026: inspection3 deficiencies
  • **Repeat Violation** The center shall obtain documentation that each child has received the immunizations required by the State Board of Health before the child can attend the center.

    “Child #2, who had been attending for one month, did not have documentation of an immunization record on file.”

    Rule 8VAC20-780-130-A.

  • Immunization records are required to be signed and dated by a physician, his designee, or an official of the local health department.

    “The immunization record for child #3 was not signed.”

    Rule 8VAC20-780-150-B.

  • Each center shall maintain and keep at the center a separate record for each child enrolled that contains all of the required information.

    “The record for Child #2, enrolled for one month, was missing the following required components: documentation of viewing proof of child’s identity and age.”

    Rule 8VAC20-780-60-A.

Jul 14, 2026: complaint inspection2 deficiencies
  • The required ratio for children ages birth to 16 months is one staff per four children.

    “On July 14, 2026, staff #2 and staff #6 were observed supervising 9 children (youngest child 14 months old) from approximately 3:45pm-4:10pm on the playground. One additional staff was needed.”

    Rule 8VAC20-780-350-B-1. From a complaint.

  • The required ratio for two year old children is one staff per eight children.

    “On July 14, 2026, upon arrival for the inspection, four staff were observed supervising 40 children (youngest child 2 years old) on the playground. One additional staff was needed. During the inspection, this area of the playground was left out of ratio at least one other time when staff were observed going back inside of the building without taking the appropriate number of children to remain in ratio.”

    Rule 8VAC20-780-350-B-3. From a complaint.

Jun 15, 2026: subsidy health and safety inspection5 deficiencies
  • **Repeat Violation** Physical examinations completed by a physician shall be obtained prior to the first day of attendance or within 30 days after the first day of attendance.

    “The record for child #4, enrolled for over 6 months, did not contain documentation of a physical examination.”

    Rule 8VAC20-780-140-A.

  • **Repeat Violation** Documentation of a negative tuberculosis (TB) screening must be submitted at the time of employment, before coming into contact with children, and shall have been completed within the last 30 days of the date of employment.

    “Staff #5 TB was dated 49 days prior to their date of employment.”

    Rule 8VAC20-780-160-A.

  • Staff are to complete the VDOE sponsored online orientation course within 90 days of hire.

    “Staff #5 completed the pre-service training 141 after their date of hire.”

    Rule 8VAC20-780-240-A.

  • All staff who work directly with children shall have within 90 days of the date of employment or 90 days from subsidy vendor approval: 1. Current certification in CPR appropriate to the ages of children in care.

    “Staff #5 completed their CPR certification 129 days after their date of hire.”

    Rule 8VAC20-790-600-D-1.

  • All staff who work directly with children shall have within 90 days of the date of employment or 90 days from subsidy vendor approval: 2. Current certification in first aid appropriate to the ages of children in care.

    “Staff #5 completed their first aid certification 129 days after their date of hire.”

    Rule 8VAC20-790-600-D-2.

May 13, 2026: subsidy health and safety inspection8 deficiencies
  • The center is required to obtain a completed sworn statement prior to the employee’s first day of employment.

    “The sworn statement for Staff #6, who is currently working, was dated one day after their first day of employment.”

    Rule 22.1-289.035-B-1.

  • **Repeat Violation** The center shall obtain documentation that each child has received the immunizations required by the State Board of Health before the child can attend the center.

    “Immunizations for child #2 were dated 3 months after their first date of attendance.”

    Rule 8VAC20-780-130-A.

  • **Repeat Violation** Physical examinations completed by a physician shall be obtained prior to the first day of attendance or within 30 days after the first day of attendance.

    “The physical examination in the record of child #2, was dated 90 days after the first day of attendance.”

    Rule 8VAC20-780-140-A.

  • **Repeat Violation** Documentation of a negative tuberculosis (TB) screening must be submitted at the time of employment, before coming into contact with children, and shall have been completed within the last 30 days of the date of employment.

    “Staff #2 TB was dated 48 days prior to their date of employment.”

    Rule 8VAC20-780-160-A.

  • Children’s hands shall be washed with soap and running water or disposable wipes before and after eating meals or snacks.

    “On 5/13/2026, a child in the blue room was observed waking up from rest time and being offered snack without washing the child’s hands or using disposable wipes. On 5/13/2026, a child in the orange room was observed finishing snack and immediately beginning to play with toys without washing their hands or using disposable wipes.”

    Rule 8VAC20-780-500-A.

  • The medication authorization for a child shall be available to staff during the entire time it is effective.

    “The record for child #8 did not contain a complete medication authorization for one over the counter medication stored for the child on-site.”

    Rule 8VAC20-780-510-F.

  • Children three years of age or younger may not be offered foods that are considered to be potential choking hazards.

    “On 5/13/2026, children from the toddler classroom (green room) and 2 year old classrooms (orange and purple rooms) were observed eating pretzels from a prepared package for afternoon snack.”

    Rule 8VAC20-780-560-F.

  • **Repeat Violation** Documentation of at least 2 references to character, reputation, and competency are to be checked prior to employment.

    “Staff #3, who has been actively working at the center for the past 3 months, is missing one completed reference verification in their file.”

    Rule 8VAC20-780-70.

Mar 19, 2026: inspection5 deficiencies
  • The center shall obtain documentation that each child has received the immunizations required by the State Board of Health before the child can attend the center.

    “Child #1, enrolled for over 3 months, did not have documentation of an immunization record on file.”

    Rule 8VAC20-780-130-A.

  • Physical examinations completed by a physician shall be obtained prior to the first day of attendance or within 30 days after the first day of attendance.

    “There was no physical examination in the record of child #1, who had been enrolled for over 3 months.”

    Rule 8VAC20-780-140-A.

  • When staff are supervising children, they shall always ensure their care, protection, and guidance.

    “On March 13, 2026, staff were unaware that child #1 (age 4) climbed over the playground fence and entered the roadway which has a posted speed limit of 30 miles per hour. Witness #1 reported seeing the child walking into the road from the second story of the building next to the center. Witness #1 immediately ran from the building, down the stairs, out an emergency exit and into the roadway to rescue Child #1 from oncoming traffic.”

    Rule 8VAC20-780-340-A.

  • Children under 10 years of age must always be within actual sight and sound supervision of staff.

    “On March 13, 2026, child #1 (age 4) was reunited with center staff after witness #1 rescued the child from oncoming traffic on a nearby road. Child #1 was out of sight and sound supervision for approximately 2 minutes and 20 seconds.”

    Rule 8VAC20-780-340-F.

  • The operational responsibilities of the licensee shall include ensuring that the center’s activities and services are maintained in compliance with the center’s own policies and procedures that are required by the standards.

    The inspectors’ words, 197 words

    “1. The center’s policy for playground supervision states: ?Active supervision shall be maintained at all times on the playground. Teachers shall maintain ?active sweeping? supervision of the playground at all times.? On March 13, 2026, Child #1 (age 4) climbed over the playground fence, approximately 30 inches in height, and wandered into a nearby roadway located approximately 171 feet from the center’s playground. Staff #1 was seated on a bench supervising this child’s group, consisting of eight children, while staff #2 returned inside to retrieve an item. Staff #2 returned to the playground and sat at a table with two additional staff, who were supervising another group of children, when witness #1 returned the child to center staff. None of the staff were aware that child #1 had climbed over the fence and wandered into the road. 2. The center’s policy for supervision of children states: ?All children are to be in sight and sound supervision at all times.? On March 13, 2026, child #1 was out of sight and sound supervision of center staff for approximately 2 minutes and 20 seconds. During which time, child #1 climbed the playground fence and wandered into a nearby roadway.”

    Rule 8VAC20-780-40-E.

Feb 3, 2026: subsidy health and safety inspection4 deficiencies
  • Providers must obtain a completed national criminal background check prior to the employee’s first day of employment.

    “Staff #4, who had been employed for three weeks, had a background check completed 11 days after their first date of employment.”

    Rule 22.1-289.035-B-2.

  • The center is required to obtain documentation of a negative tuberculosis (TB) screening at the time of employment and prior to coming into contact with children.

    “Staff #2 is currently working and had no documentation of a complete TB screening.”

    Rule 8VAC20-780-160-A.

  • The required ratio for children ages birth to 16 months is one staff per four children.

    “Staff #3 and staff #4 were observed supervising nine children (ages 3 months to 11 months) in the infant room for approximately 5 minutes until Staff #5 returned from a break. Staff #1 was observed supervising six children (ages 12 months to 18 months) at rest time.”

    Rule 8VAC20-780-350-B-1.

  • Documentation of at least 2 references to character, reputation, and competency are to be checked prior to employment.

    “Staff #1, who has been employed for one month, did not have any completed reference verifications on file. Staff #4, who has been employed for three weeks, did not have any completed reference verifications on file.”

    Rule 8VAC20-780-70.

Jun 30, 2025: inspection3 deficiencies
  • Applicants for licensure are required to complete a national criminal background check.

    “Board officer #1?s record did not contain a completed national criminal background check.”

    Rule 22.1-289.036-B-2.

  • Applicants for licensure must have a completed central registry check.

    “Board officers #1, #2 and #3?s records did not contain a completed central registry check.”

    Rule 22.1-289.036-B-3.

  • Areas and equipment of the center, inside and outside, shall be maintained in a clean, safe and operable condition.

    “The ceiling in room #5 (orange room) was observed to have a large crack in the lefthand corner of the room with part of the ceiling protruding open. In room #2 (blue room), chipped and missing paint was observed on the wall in 3 areas. In outdoor play area A, a window A/C unit was observed to have rusting on one side. In outdoor play area B, an external door with splintered and cracked wood was observed.”

    Rule 8VAC20-780-270-A.

All 11 visits on record
Visits on record
DateVisitWhat the record says
Aug 26, 2026Complaint inspectionNo violations cited
Aug 18, 2026Complaint inspectionNo violations cited
Jul 15, 2026Inspection3 violations cited
Jul 14, 2026Complaint inspection2 violations cited
Jun 15, 2026Subsidy health and safety inspection5 violations cited
May 13, 2026InspectionNo violations cited
May 13, 2026Subsidy health and safety inspection8 violations cited
Mar 19, 2026Inspection5 violations cited
Feb 3, 2026Subsidy health and safety inspection4 violations cited
Dec 23, 2025InspectionNo violations cited
Jun 30, 2025Inspection3 violations cited

Is it licensed?

  • Child Day Center: Provisional license, expires Dec 7, 2026.
  • A current subsidy provider.
  • Ages: Birth - 5 years 11 months.
  • Capacity: 85 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Oct 30, 2026. Updated weekly.

Has Virginia acted against it?

  • 3 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 84 child care providers in the City of Richmond, the middle value for violations cited in the last three years was 11; this one had 30.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Oct 30, 2026. Updated weekly.

11 of the 84 in the City of Richmond, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Leave It To Beaver Child Care Center12
Michele’s Place for Children11
Dana BowserNot given
New Life Harvest Church9
Excel Education Enrichment Services67
Carmen Stewart Cruz7
Good Shepherd Episcopal School0
Young Men’s Christian Association - Elizabeth Redd4
Elijah House AcademyNot given
Cherrelle Hurt20
Children’s Village Learning Academy5
Forest Hill Child Care Center This child care provider30

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 30, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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