Hearth Record

Cherrelle Hurt

A family day home in Richmond, Virginia 23225

3017 Forest Hill Avenue, Richmond, Virginia 23225. (804) 909-9019.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 20 deficiencies in 6 months of the last 36. Last cited Jun 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

10 inspections on record, the latest on Jun 29, 2026.

20 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Oct 30, 2026. Updated weekly.

When those deficiencies happened

20 deficiencies in 6 months of the last 36. Last cited Jun 2026. The last 3 years, to Oct 30, 2026.

20 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Oct 30, 2026. Updated weekly.

Jun 29, 2026: subsidy health and safety inspection1 deficiency
  • 8VAC20-800-60-B

    “Children’s records are required to contain name, address and telephone number of two designated persons to contact in case of an emergency if the parent cannot be reached. The records for Child #1 and Child #3 contained information for one identified emergency contact. Child #1 has attended the program for 11 months. Child #3 has attended the program for one year.”

    Rule 8VAC20-800-60-B.

Jan 8, 2026: subsidy health and safety inspection5 deficiencies
  • 8VAC20-790-250-F

    “Caregivers who work directly with children shall annually attend the department’s health and safety update course. Caregiver #1 employed for over three years, did not have documentation of completion of the department’s annual health and safety update course in 2025.”

    Rule 8VAC20-790-250-F.

  • 8VAC20-800-180-A

    “A tuberculosis (TB) screening is required every two years from the last screening. An updated TB screening for Caregiver #1 was not completed and was overdue by six months.”

    Rule 8VAC20-800-180-A.

  • 8VAC20-800-210-A

    “Caregivers shall obtain a minimum of 16 clock hours of training annually. Caregiver #1 could not located the annual training hours for 2025.”

    Rule 8VAC20-800-210-A.

  • 8VAC20-800-60-B

    “REPEAT VIOLATION The provider shall maintain an up-to-date record at the family day home for each enrolled child. Child #1 did not have two required emergency contacts that include: name, address, city, zip code and phone number.”

    Rule 8VAC20-800-60-B.

  • 8VAC20-800-90-C

    “Documentation of additional immunizations is required once every six months for children under the age of two years. ‘Child #3, 21 months old, last documented immunization was over 10 months ago.”

    Rule 8VAC20-800-90-C.

Dec 19, 2024: subsidy health and safety inspection3 deficiencies
  • Repeat violation

    “All caregivers shall have within 90 days of employment a current certification in cardiopulmonary resuscitation (CPR) appropriate to the ages of children in care. The training shall include an in-person competency demonstration. Caregiver #2?s CPR training had been overdue for renewal for more than four months.”

    Rule 8VAC20-790-250-D-1.

  • Repeat violation

    “All caregivers shall have within 90 days of employment a current certification in first aid appropriate to the ages of children in care. Caregiver #2?s first aid training had been overdue for renewal for more than four months.”

    Rule 8VAC20-790-250-D-2.

  • 8VAC20-790-250-F

    “Caregivers working directly with children must, in addition to pre-service and orientation training complete at least 16 hours of training annually, including the department’s health and safety update course. The records for Caregiver #1, Caregiver #2, and Caregiver #3 did not include documentation showing completion of the department’s annual health and safety update course. All caregivers have been employed at the family day home for over 13 months.”

    Rule 8VAC20-790-250-F.

Dec 19, 2024: inspection2 deficiencies
  • 8VAC20-800-60-B

    The inspectors’ words, 92 words

    “A child’s record shall include the name, address and telephone number of two designated persons to contact in case of an emergency if the parent cannot be reached, as well as documentation of an annual review of the child’s emergency contact information. The records for Child #1 and Child #2 were missing required information for one of the two designated emergency contacts. Additionally, the records for Child #1 did not contain documentation of an annual review of emergency contact information, despite the child attending the family day home for over 13 months.”

    Rule 8VAC20-800-60-B.

  • 8VAC20-800-800-B

    “The provider shall review the emergency plan at least annually and update the plan as needed. The provider shall document in writing each review and update to the emergency plan. The most recent review and update of the emergency plan was documented on November 30, 2023.”

    Rule 8VAC20-800-800-B.

Jun 4, 2024: subsidy health and safety inspection3 deficiencies
  • Based on review of two caregivers? records and interview, the vendor did not ensure one caregiver completed the Virginia Preservice Training for Child Care Staff sponsored by the Department of Education (DOE) within the first 90 day of employment.

    “Evidence: 1. The record for Caregiver #2 (12/15/2023) did not contain documentation of completed Virginia Preservice Training sponsored by the DOE. 2. Caregiver #1 stated the documentation of training could not accessed during the inspection. 3. As of 06/09/2024, the licensing inspector has not received the documented training.”

    Rule 8VAC20-790-250-B.

  • 8VAC20-790-250-D-1

    “Based on review of two caregivers? records and interview, the vendor did not ensure one caregiver obtained current certification in cardiopulmonary resuscitation (CPR) appropriate to the ages of children in care. The training shall include an in-person competency demonstration. 1. The record for Caregiver #2 (12/15/2023) did not contain documentation of completed Virginia Preservice Training sponsored by the DOE. 2. Caregiver #1 stated the documentation of training could not accessed during the inspection. 3. As of 06/09/2024, the licensing inspector has not received the documented training.”

    Rule 8VAC20-790-250-D-1.

  • 8VAC20-790-250-D-2

    “Based on review of two caregivers? records and interview, the vendor did not ensure one caregiver obtained current certification in first aid with the first 90 days of employment. 1. The record for Caregiver #2 (12/15/2023) did not contain documentation of current first aid certification. 2. Caregiver #1 stated the documentation of training could not accessed during the inspection. 3. As of 06/09/2024, the licensing inspector has not received the documented training.”

    Rule 8VAC20-790-250-D-2.

Jun 4, 2024: inspection3 deficiencies
  • 8VAC20-800-100-A

    “Based on review of five children’s records and interview, the provider did not obtain a physical examination by or under the direction of a physician prior to a child’s attendance or within 30 days after the first day of attendance. Evidence: 1. The records for Child #3 (first date of attendance 11/20/2023) and Child #5 (first date of attendance 11/20/2023) did not documentation of a physical examination. 2. The provider could not locate the physical examination during the licensing inspection.”

    Rule 8VAC20-800-100-A.

  • 8VAC20-800-70-A

    “Based on the review of five children’s records, the provider did not ensure one child’s record contained the required information. The provider shall obtain the parents written acknowledgement of the receipt of the information in this section. Evidence: The record for Child #4 (first date of attendance 05/16/2024) did not contain two emergency contacts information including name, address and phone number and parent information regarding the family day home.”

    Rule 8VAC20-800-70-A.

  • 8VAC20-800-830-C

    “Based on documentation review and interview, the provider did not document emergency response drills with the required information. Evidence: 1.The documentation of the shelter-in place and lockdown drills did not contain information identifying of the person conducting the drill; the method used for notification of the drill; the number of caregivers participating; any special conditions simulated; the time it took to complete the drill; and any problems encountered. 2. The provider confirmed this information during the inspection.”

    Rule 8VAC20-800-830-C.

Jan 23, 2024: inspection2 deficiencies
  • Based on review of three caregivers? records and interview, the provider did not ensure documentation of the orientation was signed and dated by the provider and assistant.

    “Evidence: 1. The records for Assistant #1 (date of employment 11/02/2023) and Assistant #2 (date of employment 11/02/2023) did not contain signed and dated documentation of orientation. 2. Provider #1 stated the orientation was completed but the documentation could not be located during the inspection.”

    Rule 8VAC20-800-200-C.

  • Based on review of four children’s records and interview, the provider did not obtain the parents? written acknowledgement of the receipt of the information.

    “Evidence: 1. The records for Child #3 (First date of attendance 11/27/2023) and Child #4 (First date of attendance 11/27/2023) did not contain the parent’s written acknowledgement of parental agreements. 2. The provider stated the parent’s written acknowledgement could not be located during the inspection.”

    Rule 8VAC20-800-70-B.

Nov 27, 2023: inspection1 deficiency
  • 8VAC20-800-60-B

    The inspectors’ words, 134 words

    “Based on review of five children’s records, the provider did not maintain the required information for one enrolled child. Evidence: The record for Child #2 (First Day of Attendance 11/02/2023) did not contain information such as emergency contact information, name, address and telephone number of each custodial parents? place of employment; name, address and telephone number of two designated persons to contact in case of an emergency if the parent cannot be reached; name and policy number of the child’s medical insurance, if applicable; names of persons other than the custodial parents who are authorized to pick up the child; h. Appropriate legal paperwork when a custodial parent does not authorize the provider to release the child to the other parent; parent’s signed acknowledgement of the receipt of the information required by 8VAC20- 800-70.”

    Rule 8VAC20-800-60-B.

May 30, 2023: inspection4 deficiencies
  • 22.1-289.058

    “Based on interview the provider failed to have a carbon monoxide detector installed in the home. Evidence: When asked the provider stated that she did not have a carbon monoxide detector.”

    Rule 22.1-289.058.

  • 8VAC20-800-330-A

    “Based on interview, the provider failed to have an operable landline telephone available. Evidence: When asked the provider stated that she did not have a landline telephone available.”

    Rule 8VAC20-800-330-A.

  • 8VAC20-800-800-A

    “Based on interview the provider failed to have a written emergency preparedness and response plan. Evidence: When asked the provider stated that she did not have an emergency preparedness and response plan.”

    Rule 8VAC20-800-800-A.

  • 8VAC20-800-940-B

    “Based on interview, the provider failed to have an operable thermometer available to monitor refrigerator and freezer compartment temperatures. Evidence: The provider stated that she did not have thermometers in the refrigerator or freezer.”

    Rule 8VAC20-800-940-B.

All 10 visits on record
Visits on record
DateVisitWhat the record says
Jun 29, 2026Subsidy health and safety inspection1 violation cited
Jan 8, 2026Subsidy health and safety inspection5 violations cited
Dec 19, 2024Subsidy health and safety inspection3 violations cited
Dec 19, 2024Inspection2 violations cited
Jun 4, 2024Subsidy health and safety inspection3 violations cited
Jun 4, 2024Inspection3 violations cited
Jun 4, 2024Complaint inspectionNo violations cited
Jan 23, 2024Inspection2 violations cited
Nov 27, 2023Inspection1 violation cited
May 30, 2023Inspection4 violations cited

Is it licensed?

  • Family Day Home: Two Year license, expires Feb 13, 2028.
  • A current subsidy provider.
  • Ages: 1 month - 12 years 11 months.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Oct 30, 2026. Updated weekly.

Has Virginia acted against it?

  • 1 complaint inspection on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 84 child care providers in the City of Richmond, the middle value for violations cited in the last three years was 11; this one had 20.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Oct 30, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 30, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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