Hearth Record

Carmen Stewart Cruz

A family day home in Richmond, Virginia 23225

2235 Perry Street, Richmond, Virginia 23225. (804) 502-7736.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 7 deficiencies in 4 months of the last 36. Last cited Aug 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

16 inspections on record, the latest on Aug 11, 2026.

7 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

7 deficiencies in 4 months of the last 36. Last cited Aug 2026. The last 3 years, to Nov 5, 2026.

7 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

Aug 11, 2026: subsidy health and safety inspection3 deficiencies
  • ***Repeat Violation*** Caregivers shall complete the departments health and safety update course annually.

    “Caregiver #1 and caregiver #2 did not have documentation of the annual (2026) health and safety course.”

    Rule 8VAC20-790-250-F.

  • Caregivers shall obtain a minimum of 16 clock hours of training annually.

    “1. Caregiver #1 had one out of 16 hours of documented training. 2. Caregiver #2 did not have documentation of training.”

    Rule 8VAC20-800-210-A.

  • The provider shall ensure that during transportation of children the driver has all required information.

    “On August 3, 2026 the provider took two children on a field trip. The driver did not have a copy of each child’s emergency contact information, the name, address, and telephone number of the family day home, and a copy of the parent’s written permission to transport the child.”

    Rule 8VAC20-800-990-B.

Aug 27, 2025: inspection1 deficiency
  • Annually, the provider shall review with the parent the emergency contact information required in each child’s record to ensure the information is correct and shall obtain the parents signed acknowledgment of the review.

    “The record for child #1 (enrolled for over 14 months) did not have a parent’s signature for annual review of the emergency contact information.”

    Rule 8VAC20-800-780-B.

Feb 24, 2025: subsidy health and safety inspection1 deficiency
  • Staff shall complete the departments health and safety update course annually.

    “Provider #1 and caregiver #1 did not have documentation of completing the annual health and safety update course for 2024.”

    Rule 8VAC20-790-250-F.

Feb 24, 2025: inspection1 deficiency
  • The provider shall obtain documentation of a physical examination prior to a child’s attendance or within 30 days after the first day of attendance.

    “The record for child #1 did not have documentation of a physical examination. Child #1 has been in care for 209 days.”

    Rule 8VAC20-800-100-A.

Aug 15, 2024: inspection1 deficiency
  • Based on observation and interview, the provider did not ensure that topical skin products are used, as required.

    “Evidence: Two children’s diaper creams were observed. The provider stated that a written parent authorization was not obtained prior to use.”

    Rule 8VAC20-800-750-A.

Jul 17, 2023: inspection1 deficiency
  • Based on review of one children’s records, the provider did not obtain documentation of the child’s physical prior to the child’s attendance or within 30 days after the first day of attendance.

    “Evidence: The record of Child #1, enrolled 09/13/2022, did not have documentation of a physical exceeding 30 days from the first day of attendance.”

    Rule 8VAC20-800-100-A.

Feb 1, 2023: subsidy health and safety inspection2 deficiencies
  • Based on review of caregiver records, the provider did not ensure caregivers completed, in addition to 16 hours of training, the department’s health and safety update course annually.

    “Evidence: 1. The record of caregiver #1 had documentation of completing the department’s health and safety updated course on 10/30/2021. There was no documentation of the annual health and safety course for the 2022 calendar year. 2. The record of caregiver #2 had documentation of completing the department’s health and safety updated course on 11/11/2021. There was no documentation of the annual health and safety course for the 2022 calendar year.”

    Rule 8VAC20-790-250-F.

  • Based on review of the emergency drill log and interview, the provider did not ensure lockdown procedures were practiced at least annually.

    “Evidence: The 2022 emergency response drill log did not have documentation of a lockdown drill. The provider stated a lockdown drill for the 2022 calendar year had not been conducted”

    Rule 8VAC20-790-430-A-3.

Feb 1, 2023: inspection6 deficiencies
  • Based on review of four children’s records, the provider did not obtain documentation of one child’s physical prior to the child’s attendance or within 30 days after the first day of attendance.

    “Evidence: The record of Child #4, enrolled 09/13/2022, did not have documentation of a physical exceeding 30 days from the first day of attendance.”

    Rule 8VAC20-800-100-A.

  • Based on review of two caregiver records and interview, the provider did not ensure caregivers obtained 16 hours of training annually in areas relevant to their job responsibilities.

    “Evidence: 1. Caregiver #1 and caregiver #2, both had 14 hours of annual training between the period of 02/11/2021 through 02/10/2022 when 16 hours was required. 2. The provider stated that caregiver #1 and caregiver #2 had not completed all 16 hours of annual training.”

    Rule 8VAC20-800-210-A.

  • Based on observation and interview, the provider did not ensure firearms of every type and purpose were stored unloaded in a locked container, compartment, or cabinet, and apart from ammunition.

    “Evidence: 1. An unloaded firearm was observed in an unlocked bin on the top shelf of a closet in a bedroom. The bedroom door was locked, however the firearm was not locked in an approved container. 2. The provider acknowledged the firearm was not locked.”

    Rule 8VAC20-800-270-A.

  • Based on observation and interview, the provider did not ensure ammunition was stored in a locked container, compartment, or cabinet during the family day home’s hours of operation.

    “Evidence: 1. A box of ammunition was observed being kept unlocked in a case on the top shelf of a closet in a bedroom. The bedroom door was locked however the ammunition was not locked. 2. The provider acknowledged the ammunition was not locked.”

    Rule 8VAC20-800-270-B.

  • Based on review of the emergency drill log and interview, the provider did not ensure shelter-in-place procedures were practiced a minimum of twice per year.

    “Evidence: The 2022 emergency evacuation log had one shelter in place drill documented on 02/21/2022 when a minimum of two shelter in place drills is required per year. The provider stated she had only conducted the one shelter in place drill for the 2022 calendar year”

    Rule 8VAC20-800-830-B.

  • Based on review of four children’s records, the provided did not obtain documentation that a child was adequately immunized, before the child attended the family day home.

    “Evidence: The record of child #4, enrolled 09/13/2022, did not contain documentation of immunizations exceeding the first day of attendance”

    Rule 8VAC20-800-90-A.

All 16 visits on record
Visits on record
DateVisitWhat the record says
Aug 11, 2026Subsidy health and safety inspection3 violations cited
Jan 23, 2026Subsidy health and safety inspectionNo violations cited
Aug 27, 2025Subsidy health and safety inspectionNo violations cited
Aug 27, 2025Inspection1 violation cited
Feb 24, 2025Inspection1 violation cited
Feb 24, 2025Subsidy health and safety inspection1 violation cited
Aug 15, 2024Inspection1 violation cited
Aug 15, 2024Subsidy health and safety inspectionNo violations cited
Aug 24, 2023Subsidy health and safety inspectionNo violations cited
Aug 24, 2023InspectionNo violations cited
Jul 17, 2023Inspection1 violation cited
Feb 1, 2023Subsidy health and safety inspection2 violations cited
Feb 1, 2023Inspection6 violations cited
Aug 17, 2022Subsidy health and safety inspectionNo violations cited
Aug 17, 2022InspectionNo violations cited
Jan 27, 2022InspectionNo violations cited

Is it licensed?

  • Family Day Home: Two Year license, expires Aug 20, 2028.
  • A current subsidy provider.
  • Ages: Birth - 12 years 11 months.
  • Capacity: 10 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 0 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 84 child care providers in the City of Richmond, the middle value for violations cited in the last three years was 11; this one had 7.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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