Hearth Record

Deneen Kelly

A voluntary registration in Richmond, Virginia 23224

5507 Troy Road, Richmond, Virginia 23224. (804) 233-5333.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 14 deficiencies in 2 months of the last 36. Last cited Jan 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

2 inspections on record, the latest on Jan 8, 2026.

14 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

14 deficiencies in 2 months of the last 36. Last cited Jan 2026. The last 3 years, to Nov 5, 2026.

14 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

Jan 8, 2026: subsidy health and safety inspection11 deficiencies
  • 8VAC20-790-190-B

    “Vendors shall maintain, and keep at the family day home, information for each enrolled child that includes the names of persons other than the custodial parent who are authorized to pick up the child. This information was not contained in the records of Child #1 or Child #3.”

    Rule 8VAC20-790-190-B.

  • 8VAC20-790-190-B-17

    “Vendors shall maintain, and keep at the family day home, information for each enrolled child that includes a written statement that the vendor will notify the parent when the child becomes ill and that the parent will arrange to have the child picked up as soon as possible if so requested by the vendor. This information was not contained in the record of Child #1.”

    Rule 8VAC20-790-190-B-17.

  • 8VAC20-790-250-F

    “Caregivers who work directly with children shall annually attend at least 16 hours of training, to include the department’s health and safety update course. This training shall be related to child safety, child development, health and safety in the family day home environment, and any required department sponsored training. Caregiver #1 completed 7.5 hours of training in the last year and did not attend the department’s health and safety update course.”

    Rule 8VAC20-790-250-F.

  • 8VAC20-790-390-F

    “Soiled disposable diapers and wipes shall be disposed of in a leak-proof or plastic-lined storage system that is either foot operated or used in such a way that neither the caregiver’s hand nor the soiled diaper or wipe touches the exterior surface of the storage system during disposal. There was no foot operated trash can in the bathroom. Dirty diapers were observed in the bathroom in an open trash can with no lid.”

    Rule 8VAC20-790-390-F.

  • 8VAC20-790-390-J

    “Toilet chairs, when used, shall be emptied promptly, cleaned, and sanitized after each use. The toilet chair in the bathroom was observed to be dirty with dried feces and dried toilet paper in the bowl.”

    Rule 8VAC20-790-390-J.

  • 8VAC20-790-410-B

    “(Repeat Violation) The family day home must have one working battery-operated radio. There was no working battery-operated radio in the home.”

    Rule 8VAC20-790-410-B.

  • 8VAC20-790-430-A-2

    “The provider shall practice shelter-in-place procedures twice a year. Caregiver #1 did not practice 2 shelter-in-place drills in the last year.”

    Rule 8VAC20-790-430-A-2.

  • 8VAC20-790-430-A-3

    “The provider shall practice lockdown procedures at least annually. Caregiver #1 did not practice a lockdown drill in the last year.”

    Rule 8VAC20-790-430-A-3.

  • 8VAC20-850-110-C

    “(Repeat Violation) The provider failed to ensure that the criteria on the health and safety checklist was met at the time of the inspection. Section 1. Emergency evacuation drills must be completed monthly. There was no fire drill completed in 12/2025. Section 5. Proof of each child’s identity is required. There was no documentation that proof of identity was reviewed for Child #2.”

    Rule 8VAC20-850-110-C.

  • 8VAC20-850-90-B

    “(Repeat Violation) The provider shall maintain on file a signed statement from each parent, affirming receipt of the information to parents statement. There were no signed information to parents statements in the records of Child #1, Child #2, or Child #3.”

    Rule 8VAC20-850-90-B.

  • (Repeat Violation) The provider shall maintain an individual record for each child enrolled in care that includes name, address and telephone number of one or more persons designated by the parent or parents to be called in case of emergency when a parent cannot be reached during the hours the child is in care. This information was not contained in the records of Child #1, Child #2, or Child #3.

    “(Repeat Violation) The provider shall maintain an individual record for each child enrolled in care that includes the results of the health examination obtained within 30 days of enrollment. The physical examination for Child #3 was overdue by more than 8 weeks.”

    Rule 8VAC20-850-90-C.

Jan 28, 2025: subsidy health and safety inspection3 deficiencies
  • 8VAC20-790-360-L

    “There shall be at least 12 inches of space between occupied cribs, cots, beds, and rest mats. The cribs in the home were placed side by side.”

    Rule 8VAC20-790-360-L.

  • 8VAC20-790-410-A-1

    “The family day home must have a first aid kit that contains an antiseptic cleansing solution or pads. The first aid kit did not contain an antiseptic cleansing solution or pads.”

    Rule 8VAC20-790-410-A-1.

  • 8VAC20-790-410-B

    “The family day home must have one working battery-operated radio. There was no working battery-operated radio in the home.”

    Rule 8VAC20-790-410-B.

All 2 visits on record
Visits on record
DateVisitWhat the record says
Jan 8, 2026Subsidy health and safety inspection11 violations cited
Jan 28, 2025Subsidy health and safety inspection3 violations cited

Is it licensed?

  • Voluntary Registration: Two Year registration, expires Dec 2, 2026.
  • A current subsidy provider.
  • Ages: 1 month - 12 years 11 months.
  • Capacity: 4 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 0 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 84 child care providers in the City of Richmond, the middle value for violations cited in the last three years was 11; this one had 14.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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