Hearth Record

Heaven Sent Child Care

A child day center in Richmond, Virginia 23220

916 St. James Street, Richmond, Virginia 23220. (804) 803-9209.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 22 deficiencies in 6 months of the last 36. Last cited Oct 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

14 inspections on record, the latest on Oct 22, 2026.

22 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Oct 30, 2026. Updated weekly.

When those deficiencies happened

22 deficiencies in 6 months of the last 36. Last cited Oct 2026. The last 3 years, to Oct 30, 2026.

22 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Oct 30, 2026. Updated weekly.

Oct 22, 2026: subsidy health and safety inspection3 deficiencies
  • (Repeat Violation) The center shall obtain documentation that each child has received the immunizations required by the State Board of Health before the child can attend the center.

    “Child #1, Child #2, and Child #3 who have been attending for 3 weeks, did not have documentation of an immunization record on file.”

    Rule 8VAC20-780-130-A.

  • The operational responsibilities of the licensee shall include ensuring compliance with the terms of the current license issued by the department.

    “The center’s license is for ages 1 year and 4 months through 12 years 11 months. There was 1 child in care who was under the age of 1 year and 4 months through 12 years and 11months at the time of the inspection.”

    Rule 8VAC20-780-40-E.

  • Each center shall maintain and keep at the center a separate record for each child enrolled which shall contain the required information.

    The inspectors’ words, 106 words

    “The record for child #1, enrolled for 3 weeks, was missing the address of one designated person to call in an emergency if a parent cannot be reached and the previous school attended. The record for child #2, enrolled for 3 weeks, was missing the address of one designated person to call in an emergency if a parent cannot be reached and the previous school attended. The record for child #3, enrolled for 3 weeks, was missing the name, address, and phone number for one of the two people to call in an emergency if a parent cannot and the previous school attended was not listed.”

    Rule 8VAC20-780-60-A.

Apr 14, 2026: subsidy health and safety inspection5 deficiencies
  • The center shall obtain documentation that each child has received the immunizations required by the State Board of Health before the child can attend the center.

    “Child #5, who had been attending for two months, did not have documentation of an immunization record on file.”

    Rule 8VAC20-780-130-A.

  • Program leaders shall be at least 18 years of age, have fulfilled a high school program completion or the equivalent, and meet the qualifications of six months experience and 24 hours of training within the six months before being promoted or beginning work or one month after being promoted.

    “The record for staff #2 and #3, did not contain documentation of lead teacher qualifications.”

    Rule 8VAC20-780-210-A.

  • Based on observations, the center failed to ensure that hazardous substances such as cleaning materials, insecticides and pesticides shall be kept in a locked place using a safe locking method that prevents access by children.

    “In the two’s classroom, there was a aerosol container of Febreze, and two bottles of hand sanitizer stored in a cubby accessible to children.”

    Rule 8VAC20-780-280-B.

  • Staff shall request at least annually parent confirmation that the required information in the child’s record is up to date.

    “The information in the record of child #1, child #2 and child #3 had not been updated in over 12 months.”

    Rule 8VAC20-780-420-E-3.

  • Toilet chairs shall be emptied promptly and cleaned and sanitized after each use.

    “In the restroom located in the Two’s classroom, a child’s toilet chair was observed with a yellow substance in the bowl.”

    Rule 8VAC20-780-500-C.

Dec 3, 2025: subsidy health and safety inspection1 deficiency
  • Staff who work directly with children shall annually complete the department’s health and safety update course.

    “Staff #1, staff #2, and staff #3, has not completed the 3-hour subsidy health and safety update course for 2025.”

    Rule 8VAC20-790-600-F.

Dec 3, 2025: inspection5 deficiencies
  • (Repeat Violation) A tuberculosis (TB) screening is required every two years from the last screening.

    “Staff #1 updated screening was due 3 months ago. The updated screenings have not yet been completed.”

    Rule 8VAC20-780-160-C.

  • Staff shall complete a minimum of 16 hours of training annually, appropriate to the age of children in care.

    “The record for staff #1 and staff #3, did not contain 16 hours of annual training. Staff #2?s record contained 8 of the 16 hours of training.”

    Rule 8VAC20-780-245-A.

  • (Repeat Violation) The center shall provide to the licensing representative an annual fire inspection report from the appropriate fire official having jurisdiction.

    “The provider has no documentation of a fire inspection being completed since 2023.”

    Rule 8VAC20-780-260-A.

  • Staff shall request at least annually parent confirmation that the required information in the child’s record is up to date. Up-to-date information is required to be requested from the parent for each child’s record at least annually.

    “The information in the record of Child #1 and child #5 had not been updated in over five months. The information in the record of Child # 2 and Child # 3, had not been updated in over four months. The information in the record of Child #4, had not been updated in over nine months.”

    Rule 8VAC20-780-420-E-3.

  • (Repeat Violation) Each center shall maintain and keep at the center a separate record for each child enrolled that contains all of the required information.

    “Child #6 and Child # 7 were present but did not have a record that contained all of the required information. Child # 6 and Child # 7 have been enrolled for more than 30 days.”

    Rule 8VAC20-780-60-A.

Jun 5, 2025: inspection4 deficiencies
  • Documentation of a negative tuberculosis (TB) screening must be submitted at the time of employment, before coming into contact with children, and shall have been completed within the last 30 days of the date of employment.

    “Staff #1 is currently working and has a TB screening that was dated 3 months after their first day of employment, and Staff #2 TB was dated four months prior to date of employment and has been employed for over a year.”

    Rule 8VAC20-780-160-A.

  • The center shall provide to the licensing representative an annual fire inspection report from the appropriate fire official having jurisdiction.

    “The last documented fire inspection was conducted 9/11/2023.”

    Rule 8VAC20-780-260-A.

  • The sponsor shall maintain public liability insurance for bodily injury for each center site with a minimum limit of at least $500,000.

    “The liability insurance provided at the center expired May 20, 2025.”

    Rule 8VAC20-780-40-H.

  • The center shall implement a monthly practice evacuation drill.

    “The last documented emergency evacuation drill was documented on 4/30/2025. There was no documentation of a practiced evacuation drill for May 2025.”

    Rule 8VAC20-780-550-D.

Sep 23, 2024: inspection3 deficiencies
  • Based on observation, the center did not ensure hazardous substances such as cleaning materials, insecticides, and pesticides shall be kept in a locked place using a safe locking method that prevents access by children.

    “Evidence: 1. In the toddler room, there was a bottle of Lysol multipurpose cleaner and All-purpose cleaner stored on a table accessible to children. 2. In the school age bathroom there was a bottle of Bleach, Lysol Toilet cleaner, and Awesome Cleaner stored under the sink in an unlocked cabinet.”

    Rule 8VAC20-780-280-B.

  • Based on observation and staff interview, the center did not ensure that the staff to children ratio of 1 staff to 5 children is not maintained in the 16 months- 24 months classroom.

    “Evidence: 1. At 10:40 am the inspector observed 1 staff with 8 children, the youngest child was 17 months. 2. Staff acknowledged they usually have 9 children in the classroom but 1 was absent today and they were short staff today.”

    Rule 8VAC20-780-350-B-2.

  • Based on a review of five child records, the center did not ensure that 2 child records were complete.

    “Evidence: 1. The record for child #2, did not contain documentation of the child’s enrollment date, and the address for 1 of 2 emergency contacts. 2. The record for child #3, did not contain documentation of the child’s enrollment date, and the address for 1 of 2 emergency contacts.”

    Rule 8VAC20-780-60-A.

Dec 12, 2023: inspection1 deficiency
  • Based on review of three staff records, the center did not obtain documentation of a negative tuberculosis screening at the time of employment and prior to coming into contact with children that had been completed within the last 30 days prior to employment for staff records.

    “Evidence: 1. 1. The record of staff #1, (hire date 10/2/2022), had documentation of a negative tuberculosis screening dated 10/13/2022, exceeding the date of employment.”

    Rule 8VAC20-780-160-A.

Oct 17, 2023: inspection4 deficiencies
  • 22.1-289.058

    “Based on observation and interview, the center did not ensure the center was equipped with at least one carbon monoxide detector. Evidence: The center did not have a carbon monoxide detector. The administration stated they had not installed a carbon monoxide detector.”

    Rule 22.1-289.058.

  • 8VAC20-780-270-A

    “Based on observation, the center did not maintain areas of the building in a clean, safe and operable condition. Evidence: 1. In the napping area near the back door, there were 5 blue cots stacked that were torn along the sides. 2. Staff was aware that the cots were torn.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-560-F

    “Based on observation and interview it was determined the center did not post the current one week menu in a location conspicuous to parents. Evidence: 1. The center did not have a menu was posted. 2. Staff confirmed the menu was not posted during this inspection.”

    Rule 8VAC20-780-560-F.

  • Based on a review of staff records interview with staff, the center did not ensure that documentation that two or more references as to character and reputation as well as competency were checked before employment or volunteering.

    “Evidence: The record for staff # 4 (date of hire 10/2/2023), did not contain documentation of 2 references.”

    Rule 8VAC20-780-70.

All 14 visits on record
Visits on record
DateVisitWhat the record says
Oct 22, 2026Subsidy health and safety inspection3 violations cited
Apr 14, 2026Subsidy health and safety inspection5 violations cited
Dec 3, 2025Subsidy health and safety inspection1 violation cited
Dec 3, 2025Inspection5 violations cited
Jun 5, 2025Subsidy health and safety inspectionNo violations cited
Jun 5, 2025Inspection4 violations cited
Sep 23, 2024Subsidy health and safety inspectionNo violations cited
Sep 23, 2024Inspection3 violations cited
Jun 20, 2024Complaint inspectionNo violations cited
Mar 19, 2024Subsidy health and safety inspectionNo violations cited
Mar 19, 2024InspectionNo violations cited
Dec 12, 2023Subsidy health and safety inspectionNo violations cited
Dec 12, 2023Inspection1 violation cited
Oct 17, 2023Inspection4 violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires Apr 25, 2028.
  • A current subsidy provider.
  • Ages: 1 year 4 months - 12 years 11 months.
  • Capacity: 54 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Oct 30, 2026. Updated weekly.

Has Virginia acted against it?

  • 1 complaint inspection on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 84 child care providers in the City of Richmond, the middle value for violations cited in the last three years was 11; this one had 22.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Oct 30, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 30, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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