Hearth Record

Angela Ferebee

A family day home in Norfolk, Virginia 23505

8201 Mercer Drive, Norfolk, Virginia 23505. (757) 236-5332.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 10 deficiencies in 4 months of the last 36. Last cited Sep 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

15 inspections on record, the latest on Sep 4, 2026.

10 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

When those deficiencies happened

10 deficiencies in 4 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 2, 2026.

10 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

Sep 4, 2026: subsidy health and safety inspection3 deficiencies
  • 8VAC20-800-240-A

    “Areas and furnishings of the family day home, inside and outside, shall be maintained in a safe, and operable condition. The wooden play structure in the outdoor area had protruding nails within reach of children causing a potential snagging injury. The storm drain in the outdoor play area was hanging off the side of the house and not secured.”

    Rule 8VAC20-800-240-A.

  • 8VAC20-800-60-A

    “The provider shall maintain an up-to-date record at the family day home for each enrolled child. The record for child #2 did not contain all required information.”

    Rule 8VAC20-800-60-A.

  • 8VAC20-800-80-A

    “Within seven business days of the child’s first day of attendance at the family day home, the provider shall obtain from the parent, verification of the identity and age of the child. The record for child #1 who has been in care for approximately two months did not have documentation of proof of identity.”

    Rule 8VAC20-800-80-A.

Jan 29, 2025: inspection2 deficiencies
  • 8VAC20-800-780-B

    “Annually, the provider shall review with the parent the emergency contact information required to ensure the information is correct obtain the parent’s signed acknowledgment of the review. The record for Child #1, child #2 and child #3 did not have an annual signed acknowledgement of the emergency contact information.”

    Rule 8VAC20-800-780-B.

  • 8VAC20-800-830-D

    “Records of emergency evacuation and shelter-in-place drills shall be maintained for one year. The provider did not have the 2024 emergency evacuation and shelter-in-place drills available for review.”

    Rule 8VAC20-800-830-D.

Jul 29, 2024: subsidy health and safety inspection1 deficiency
  • 8VAC20-790-220-B

    The inspectors’ words, 114 words

    “Based on observation and interview, the vendor did not ensure that the department’s representative was informed as soon as practicable, but no more than two business days of any injury to a child while under the vendor’s supervision when a referral is made for treatment from a medical professional. Evidence: 1. The vendor did not inform the licensing inspector of an injury, in which child #3 sought medical treatment for an injury that occurred while in care at the family day home. 2. Staff #1 confirmed that they did not inform the licensing inspector of the injury that was sustained by child #3 at the family day home, which resulted in requiring medical treatment.”

    Rule 8VAC20-790-220-B.

Jul 29, 2024: inspection2 deficiencies
  • 8VAC20-800-30-A

    “Based on observation and interview, the provider did not ensure compliance with the standards and the terms of the current license issued by the department and with relevant federal, state or local laws, and other relevant regulations. Evidence: 1. The provider is currently licensed to care for 4 children and upon inspector arrival, there were 8 children in care. 2. Staff #1 confirmed that they had 8 children in care and was only licensed to care for 4 children.”

    Rule 8VAC20-800-30-A.

  • 8VAC20-800-840-A

    The inspectors’ words, 115 words

    “Based on record review and interview, the provider did not ensure that injuries or accidents sustained by a child while at the family day home that required first aid or emergency medical or dental treatment was recorded in the child’s record. Evidence: 1. The record for child #3 did not contain documentation of an injury that occurred at the family day home. a. The inspectors inquired about any injuries during care at the home and the provider reported one injury which resulted in child #3 seeking medical attention but did not record the injury. 2. Staff #1 confirmed that an injury which resulted in medical treatment was not documented in the record for child #3.”

    Rule 8VAC20-800-840-A.

Mar 11, 2024: inspection2 deficiencies
  • 8VAC20-800-240-A

    The inspectors’ words, 106 words

    “REPEAT VIOLATION Based on observation and interview, it was determined that the provider did not ensure that areas and furnishings of the family day home, inside and outside, shall be maintained in a safe and operable condition. Evidence: 1. The entrance door to the family day home has a broken screen door with a long rubber string protruding out of the door. This is in reach of the children in care and poses an injury hazard to the children in care. 2. The provider confirmed that the screen to the door has been broken since before Christmas. She confirmed that a child poked through the screen.”

    Rule 8VAC20-800-240-A.

  • 8VAC20-800-60-B

    “Based on record review and interview it was determined that the provider did not ensure that each child have proof of the child’s age and identity in their record. Evidence: 1. Child #1, Child #2, and Child #2 did not have documentation regarding proof of their age and identity in their record. 2. Staff #1, the provider, confirmed that there was no documentation in the records for Child #1, Child #2, and Child #3, regarding their proof of the child’s age and identity.”

    Rule 8VAC20-800-60-B.

Oct 13, 2023: inspection1 deficiency
  • 8VAC20-800-240-A

    The inspectors’ words, 95 words

    “Based on observation and interview, it was determined that the provider did not ensure that areas and furnishings of the family day home, inside and outside, shall be maintained in a safe and operable condition. Evidence: 1. There is a light pole outside in the children’s play area with an exposed wire and electrical outlet on the ground. This poses as an injury hazard to the children as it is in reach of children in care. 2. Staff #1 confirmed that the light pole did have wires and an exposed outlet in reach of children.”

    Rule 8VAC20-800-240-A.

Mar 3, 2023: inspection1 deficiency
  • 8VAC20-800-280

    “Based on observation and interview, it was determined that the provider did not ensure that potentially poisonous substances, materials and supplies be stored away and inaccessible to children. Evidence: 1. A bottle of color enamel with a warning label, ?Keep out of reach of children? was on the floor near the children’s toy bin. The bottle was in reach of children in care. 2. Staff #1 confirmed the bottle was in reach of children in care.”

    Rule 8VAC20-800-280.

Nov 9, 2022: inspection4 deficiencies
  • 8VAC20-800-100-A

    “Based on record review and interview, it was determined that the provider did not ensure that they obtain documentation of a physical examination by or under the direction of a physician prior to a child’s attendance or within 30 days after the first day of attendance. Evidence: 1. Child #3 (date of enrollment 6/20/2022) did not have documentation of a physical examination in his record. 2. Staff #1 confirmed that there was no physical examination to Child #3?s record.”

    Rule 8VAC20-800-100-A.

  • 8VAC20-800-350-E

    “Based on observation and interview, the provider did not ensure that the hot water at taps available to children shall be maintained within a range of 105?F to 120?F. Evidence: 1. The sink in the children’s bathroom has a water temperature reading of 126 degrees which is above the range. 2. Staff #1 observed the temperature reading of 126 degrees and confirmed it was above the required range.”

    Rule 8VAC20-800-350-E.

  • 8VAC20-800-60-B

    The inspectors’ words, 121 words

    “Based on record review and interview, it was determined that the provider did not ensure that a child’s record contain the name, address and telephone number of two designated persons to contact in case of an emergency if the parent cannot be reached. Evidence: 1. Two of the five children’s records observed did not have the addresses of two emergency contacts if the parent cannot be reached. a. Child #1 (date of enrollment 4/18/22) did not have the addresses for their emergency contacts. b. Child #2 (date of enrollment 4/18/22) did not have the addresses for their emergency contacts. 2. Staff #1 confirmed that Child #1 and Child #2 did not have the addresses for their emergency contacts to their record.”

    Rule 8VAC20-800-60-B.

  • 8VAC20-800-830-C

    “Based on record review and interview, it was determined that the provider did not ensure that documentation be maintained of emergency evacuation and shelter-in- place drills. Evidence: 1. The family day home did not have documentation of the completed emergency evacuation drills and shelter-in-place drills. 2. Staff #1 confirmed that the emergency evacuation and shelter-in-place drills were not documented.”

    Rule 8VAC20-800-830-C.

All 15 visits on record
Visits on record
DateVisitWhat the record says
Sep 4, 2026Subsidy health and safety inspection3 violations cited
Mar 3, 2026Subsidy health and safety inspectionNo violations cited
Jul 15, 2025Subsidy health and safety inspectionNo violations cited
Jul 15, 2025InspectionNo violations cited
Jan 29, 2025Subsidy health and safety inspectionNo violations cited
Jan 29, 2025Inspection2 violations cited
Jul 29, 2024Subsidy health and safety inspection1 violation cited
Jul 29, 2024Inspection2 violations cited
Mar 11, 2024Subsidy health and safety inspectionNo violations cited
Mar 11, 2024Inspection2 violations cited
Oct 13, 2023Subsidy health and safety inspectionNo violations cited
Oct 13, 2023Inspection1 violation cited
Mar 3, 2023Inspection1 violation cited
Nov 9, 2022Inspection4 violations cited
Jul 28, 2022InspectionNo violations cited

Is it licensed?

  • Family Day Home: Two Year license, expires Mar 15, 2028.
  • A current subsidy provider.
  • Ages: 1 month - 12 years.
  • Capacity: 9 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.

Has Virginia acted against it?

  • 0 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 143 child care providers in the City of Norfolk, the middle value for violations cited in the last three years was 13; this one had 10.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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