Hearth Record

Megan Bonds

A family day home in Roanoke, Virginia 24019

2745 Diplomat Drive, Roanoke, Virginia 24019. (540) 266-0117.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 5 deficiencies in 3 months of the last 36. Last cited Oct 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

17 inspections on record, the latest on Oct 26, 2026.

5 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

When those deficiencies happened

5 deficiencies in 3 months of the last 36. Last cited Oct 2026. The last 3 years, to Nov 2, 2026.

5 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

Oct 26, 2026: subsidy health and safety inspection3 deficiencies
  • The provider shall obtain documentation of a physical examination by or under the direction of a physician within 30 days after the first day of attendance.

    “There was no documentation of a physical examination for Child 1 (age 3 years), who has been enrolled for 7 months.”

    Rule 8VAC20-800-100-A.

  • No soft bedding of any kind shall be used under or around infants including but not limited to, pillows, quilts, comforters, sheepskins, or stuffed toys.

    “There were three stuffed toys in the crib with Child 2 (age 10 months).”

    Rule 8VAC20-800-530-F.

  • The emergency evacuation procedures shall be practiced monthly with all caregivers and children in care during all shifts that children are in care.

    “There was no documentation of the emergency evacuation procedures being practiced in September 2026.”

    Rule 8VAC20-800-830-A.

Oct 7, 2025: inspection1 deficiency
  • The provide shall obtain for each caregiver and adult household member a current report of tuberculosis screening every two years from the date of the first screening or more frequently as recommended by a physician or the local health department.

    “Tuberculosis skin test/screening was not updated every two years for staff/household member #1. Tuberculosis skin test/screening expired 5/2/2025.”

    Rule 8VAC20-800-180-A.

May 2, 2024: inspection1 deficiency
  • Based on inspection, the Licensee failed to ensure that the total number of children receiving care at any one time does not exceed the maximum licensed capacity of the home.

    “EVIDENCE: There were 14 children ages 11 months - 9 years old in care during the inspection.”

    Rule 8VAC20-800-40-A.

Sep 5, 2023: inspection2 deficiencies
  • Based on record review, the Licensee failed to keep a written record of children in attendance each day.

    “EVIDENCE: A written record of attendance was unavailable.”

    Rule 8VAC20-800-50-A.

  • Based on record review, the Licensee failed to ensure each child’s record contains required information.

    “EVIDENCE: Licensing Inspector reviewed 3 children records. Record for Child #2 and #3 did not include the first date of attendance.”

    Rule 8VAC20-800-60-B.

Aug 23, 2022: subsidy health and safety inspection1 deficiency
  • Based on review of the family day home’s emergency preparedness plan, the Licensee failed to include lockdown procedures.

    “EVIDENCE: The emergency preparedness plan for the family day home did not include lock down emergency procedures.”

    Rule 8VAC20-790-420-B-5.

Aug 23, 2022: inspection2 deficiencies
  • Based on inspection, the Licensee failed to maintain hot water at taps available to the children within a range of 105 degrees F to degrees F.

    “EVIDENCE: The hot water in the bathroom sink used by the children in care registered 133 degrees F. Hot water temperature exceeded maximum temperature.”

    Rule 8VAC20-800-350-E.

  • Based on record review, the Licensee failed to have documentation of all required information for each child enrolled.

    The inspectors’ words, 108 words

    “EVIDENCE: Licensing Inspector reviewed 3 children records. Records for Child #1, Child #2 and Child #3 did not include the parent(s) complete home address. Records for Child #1, Child #2 and Child #3 did not include the parent(s) place of employment nor their work phone number. Records for Child #1, Child #2 and Child #3 did not include the complete address for at least 2 people to contact in case of an emergency. Records for Child #1, Child #2 and Child #3 did not include the parent/provider agreements. Record for Child #2 did not include the child’s proof of identity, documentation of the most recent immunizations and physical.”

    Rule 8VAC20-800-60-B.

Mar 18, 2022: inspection5 deficiencies
  • Based on inspection, the Licensee failed to have all electrical outlets secured with protective covers.

    “EVIDENCE: Protective covers were not use on several outlets (bathroom & electrical strip) in the areas that will be used by enrolled children.”

    Rule 8VAC20-800-320-B.

  • Based on inspection, the Licensee failed to maintain hot water temperature within a range of 105 degrees F to 120 degrees F.

    “EVIDENCE: The temperature of the bathroom sink water was 138 degrees F Licensing Inspector”

    Rule 8VAC20-800-350-E.

  • Based on inspection and discussion with the Provider, the Licensee failed to have required diapering equipment.

    “EVIDENCE: Diapering area separate from the kitchen and food preparation using non-absorbent equipment was unavailable.”

    Rule 8VAC20-800-690-D.

  • Based on inspection, the Licensee failed to have emergency telephone numbers posted.

    “EVIDENCE: Required emergency telephone numbers were not posted.”

    Rule 8VAC20-800-790.

  • Based on inspection & discussion with the Provider, the Licensee failed to have a menu identifying meals and/or snacks that will be served.

    “EVIDENCE: A weekly menu was unavailable. Provider had not documented meals and/or snacks that will be served to enrolled children.”

    Rule 8VAC20-800-920.

All 17 visits on record
Visits on record
DateVisitWhat the record says
Oct 26, 2026Subsidy health and safety inspection3 violations cited
Apr 8, 2026Subsidy health and safety inspectionNo violations cited
Oct 7, 2025Inspection1 violation cited
Jul 2, 2025Subsidy health and safety inspectionNo violations cited
Jul 2, 2025InspectionNo violations cited
Aug 27, 2024Subsidy health and safety inspectionNo violations cited
Aug 27, 2024InspectionNo violations cited
May 2, 2024Subsidy health and safety inspectionNo violations cited
May 2, 2024Inspection1 violation cited
Sep 5, 2023Complaint inspectionNo violations cited
Sep 5, 2023Subsidy health and safety inspectionNo violations cited
Sep 5, 2023Inspection2 violations cited
Mar 30, 2023InspectionNo violations cited
Oct 3, 2022InspectionNo violations cited
Aug 23, 2022Subsidy health and safety inspection1 violation cited
Aug 23, 2022Inspection2 violations cited
Mar 18, 2022Inspection5 violations cited

Is it licensed?

  • Family Day Home: Two Year license, expires Sep 23, 2027.
  • A current subsidy provider.
  • Ages: Birth - 12 years 11 months.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.

Has Virginia acted against it?

  • 1 complaint inspection on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 31 child care providers in Roanoke County, the middle value for violations cited in the last three years was 7; this one had 5.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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