Hearth Record

April Caudle

A family day home in Roanoke, Virginia 24019

5629 Cove Road, Roanoke, Virginia 24019. (540) 397-2274.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 16 deficiencies in 3 months of the last 36. Last cited Dec 2024. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

9 inspections on record, the latest on Jun 2, 2026.

16 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

When those deficiencies happened

16 deficiencies in 3 months of the last 36. Last cited Dec 2024. The last 3 years, to Nov 2, 2026.

16 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

Dec 12, 2024: inspection2 deficiencies
  • 8VAC20-800-210-A

    “Caregivers shall maintain a minimum of sixteen clock hours of training annually in areas relevant to their job responsibilities. The file for Caregiver 2 had no documentation of training for the past year.”

    Rule 8VAC20-800-210-A.

  • 8VAC20-800-240-A

    “Areas and furnishings of the family day home shall be maintained in a clean, safe, and operable condition. One of the sofas had large rips in the seats.”

    Rule 8VAC20-800-240-A.

Apr 29, 2024: inspection8 deficiencies
  • Based on record review, the family day home provider failed to be currently certified in CPR.

    “EVIDENCE: The CPR certification training for Staff 1 expired January 2024.”

    Rule 8VAC20-800-140-B-3.

  • Based on record review, the family day home provider failed to be currently certified in first aid.

    “EVIDENCE: The first aid certification training for Staff 1 expired January 2024.”

    Rule 8VAC20-800-140-B-4.

  • Repeat violation

    “Based on record review, the family day home failed to ensure that each caregiver and adult household member was screened for TB at least every two years. EVIDENCE: 1. The most recent TB screening for Staff 2 was dated 9/16/2023. 2. The most recent TB screening for Household member 1 was dated 1/3/2022.”

    Rule 8VAC20-800-180-A.

  • Repeat violation

    “Based on observation, the family day home failed to have a potentially poisonous substance stored away from food in areas inaccessible to children. EVIDENCE: A bottle of Windex was on the kitchen counter, accessible to children.”

    Rule 8VAC20-800-280.

  • Repeat violation

    “Based on record review, the family day home failed to obtain some required information in children’s records. EVIDENCE: The record for Child 1 had no information regarding prior schools or care and no house numbers for either of the emergency contacts.”

    Rule 8VAC20-800-60-B.

  • Based on observation and interview, the first aid kit was not complete.

    “EVIDENCE: The first aid kit had no tweezers, and Staff 1 confirmed this, and stated there were none elsewhere in the house.”

    Rule 8VAC20-800-760-A-1.

  • Based on observation and interview, the family day home failed to have a working battery powered radio.

    “EVIDENCE: The radio did not operate after the batteries were installed. This was confirmed by Staff 1, who also stated there were no extra batteries in the house.”

    Rule 8VAC20-800-770.

  • Repeat violation

    “Based on document review, the center failed to have monthly evacuation drills. EVIDENCE: The family day home’s Evacuation Drill log shows a drill has not been done since August 2023.”

    Rule 8VAC20-800-830-A.

Dec 11, 2023: inspection6 deficiencies
  • Based on record review, the family day home failed to ensure that an adult household member had a TB screening every two years.

    “EVIDENCE: The most recent TB screening for household member 3 was dated 9/16/2021.”

    Rule 8VAC20-790-180-A.

  • Based on observation and interview, the family day home was not maintained in a clean, safe, and operable condition.

    “EVIDENCE: The floor in the entry/lunchroom is curling up at the edges of planks, and at the entrance to the kitchen a layer of the floor is missing. Both floor problems are trip hazards.”

    Rule 8VAC20-800-240-A.

  • Based on observation the family day home failed to have potentially poisonous substances stored in an area inaccessible to children.

    “EVIDENCE: A bottle of Windex was on the kitchen counter, and the children walk through the kitchen on their way to the lunch table. There were no adults in the kitchen area when this was observed.”

    Rule 8VAC20-800-280.

  • Based on record review, the family day home failed to have some required information in children’s records.

    “EVIDENCE: 1. The record for Child 1 did not show whether the child had allergies or intolerances to food, medications, or substances or not and did not show whether the child had chronic health problems or not. 2. The record for Child 2 did not show whether the child had chronic health problems or not. 3. The record for Child 2 did not show if the child has attended school and was missing the doctor’s address.”

    Rule 8VAC20-800-60-B.

  • Based on document review and interview, the family day home failed to practice the emergency evacuation procedures each month.

    “EVIDENCE: The evacuation drill log shows that the most recent drill was on 8/29/2023. Staff 1 stated this was correct and drills were not done.”

    Rule 8VAC20-800-830-A.

  • Based on record review, the family day home failed to obtain documentation that a child has been adequately immunized prior to attending the home.

    “EVIDENCE: Child 3 has a documented start date of 1/24/2022 and the immunization record was dated 2/28/2022.”

    Rule 8VAC20-800-90-A.

Oct 13, 2022: inspection2 deficiencies
  • Based on record review, the Licensee failed to ensure all household members ages 18 year of age and older completes a fingerprint background check.

    “EVIDENCE: Licensing Inspector reviewed 3 staff/household member records. Records for Household Member #1 did not include documentation of a completed fingerprint background check within 30 days of their 18th birthday. Household Member #1 date of birth is 2/2004.”

    Rule 22.1-289.036-B-2.

  • Based on record review, the Licensee failed to obtain a current report of tuberculosis test/screening for household members who come into contact with children.

    “EVIDENCE: Licensing Inspector reviewed 3 household member records. Record for HHM #2 did not include documentation of a negative tuberculosis skin test or screening.”

    Rule 8VAC20-800-170-A.

Jan 5, 2022: inspection3 deficiencies
  • Based on staff record review, the provider failed to have a subsequent (five-year) central registry ( CPS ) background check done.

    “EVIDENCE: The most recent central registry background check for Staff 1 was dated 4/4/2017.”

    Rule 22.1-289.035-A.

  • Based on observation, interview, and documentation, the provider failed to have a Carbon Monoxide monitor, which is required for buildings built prior to 2015 that house licensed child day programs.

    “EVIDENCE: The caregivers were unable to show the LI the carbon Monoxide monitor, when the LI was unable to locate one. Staff 2 and 3 stated they didn’t think they had one. The Roanoke County GIS website shows the house was built in approximately 1955.”

    Rule 22.1-289.058.

  • Based on staff record review, the provider failed to ensure that staff had annual training on the emergency preparedness and response plan.

    “EVIDENCE: The records for Staff 2 and 3 have no documentation to show that annual training on the emergency preparedness and response plan has been done.”

    Rule 8VAC20-800-800-C.

All 9 visits on record
Visits on record
DateVisitWhat the record says
Jun 2, 2026InspectionNo violations cited
Dec 9, 2025InspectionNo violations cited
Jun 5, 2025InspectionNo violations cited
Dec 12, 2024Inspection2 violations cited
Apr 29, 2024Inspection8 violations cited
Dec 11, 2023Inspection6 violations cited
Oct 13, 2022Inspection2 violations cited
Jan 28, 2022InspectionNo violations cited
Jan 5, 2022Inspection3 violations cited

Is it licensed?

  • Family Day Home: Two Year license, expires Jan 29, 2028.
  • Ages: 1 month - 12 years 11 months.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.

Has Virginia acted against it?

  • 0 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 31 child care providers in Roanoke County, the middle value for violations cited in the last three years was 7; this one had 16.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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