North Star Child Care
A child day center in Roanoke, Virginia 24019
5407 Peters Creek Road, Roanoke, Virginia 24019. (540) 366-3629.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.
The short answer
- 3 deficiencies in the last three years
- Aug 52026 the latest visit on record
- 120 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean4
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
21 inspections on record, the latest on Aug 5, 2026.
3 violations cited in the last three years.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.
When those deficiencies happened
3 deficiencies in 2 months of the last 36. Last cited Aug 2026. The last 3 years, to Nov 2, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.
Aug 5, 2026: complaint inspection2 deficiencies
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Children under 10 years of age shall always be within actual sight and sound supervision of staff.
“On 6/3/2026, Child 1 (5 years old) was separated from the group, on the playground alone. Staff did not have sight and sound supervision of Child 1 for approximately 23 minutes.”
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Centers shall be in compliance with the center’s own policies and procedures required by these standards.
“The center’s procedure for classroom supervision and transitions states that children should be under continuous supervision during all classroom activities and transitions, including bathroom and toileting routines, where staff must maintain sight and sound supervision of all children to prevent children from being separated from the group. On 6/3/2026, Child 1 (5 years old) was not accounted for and separated from the group, alone on the playground, for approximately 23 minutes.”
Aug 12, 2024: inspection1 deficiency
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8VAC20-780-150-B
“Each report shall include the date of the physical examination and dates immunizations were received and shall be signed by a physician. The immunization record was not signed by a physician for Child 4 who was provided care in August 2024. Child 4 has been enrolled for 2 years 11 months.”
Sep 13, 2022: inspection1 deficiency
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Based on observation and document review, the center failed to ensure that when an authorization for medication for medication expires, the parent shall be notified that the medication needs to be picked up within 14 days or the parent must renew the authorization. Medications that are not picked up by the parent within 14 days will be disposed of by the center.
“Evidence: The authorization form to administer Medication 3 was effective from 08/18/2021-08/18/2022. The medication was on-site during the 09/13/2022 inspection.”
Mar 7, 2022: inspection4 deficiencies
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Based on record review and discussion with staff, the center failed to ensure that no person shall be hired for compensated employment prior to the facility obtaining an employment eligibility letter upon the completion of a fingerprint background check as required by the Code of Virginia.
“Evidence: The record for Staff 1 contained documented hire date of 10/11/2021; the employment eligibility letter was dated 10/13/2021.”
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Based on discussion with staff, the center failed to ensure that child day programs that serve preschool-age children shall be equipped with at least one carbon monoxide detector.
“Evidence: Staff 3 confirmed that the child day center did not have a carbon monoxide detector. The program serves preschool-age children.”
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Based on record review and discussion with the staff, the center failed to obtain the finding from a search of the central registry within 30 days of employment.
“Evidence: The record for Staff 1 contained a documented hire date of 10/11/2021; the findings from a search of the central registry for Staff 1 were dated 11/20/2021.”
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Based on record review and discussion with staff, the center failed to ensure that the documentation of monthly evacuation drills contains all of the required components as required by the standards.
“Evidence: The emergency evacuation drill for January 25, 2022 and February 3, 2022 did not contain the following information: identity of the person conducting the drill; method used for notification of the drill; the number of staff participating; the number of children participating; any special conditions simulated; problems encountered, if any; and weather conditions (for emergency evacuation drills only).”
All 21 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Aug 5, 2026 | Complaint inspection | 2 violations cited |
| Aug 5, 2026 | Subsidy health and safety inspection | No violations cited |
| Mar 6, 2026 | Subsidy health and safety inspection | No violations cited |
| Oct 1, 2025 | Subsidy health and safety inspection | No violations cited |
| Oct 1, 2025 | Inspection | No violations cited |
| Jan 24, 2025 | Subsidy health and safety inspection | No violations cited |
| Jan 24, 2025 | Inspection | No violations cited |
| Jan 24, 2025 | Complaint inspection | No violations cited |
| Sep 10, 2024 | Inspection | No violations cited |
| Aug 12, 2024 | Subsidy health and safety inspection | No violations cited |
| Aug 12, 2024 | Inspection | 1 violation cited |
| Jan 10, 2024 | Subsidy health and safety inspection | No violations cited |
| Jan 10, 2024 | Inspection | No violations cited |
| Jul 20, 2023 | Subsidy health and safety inspection | No violations cited |
| Jul 20, 2023 | Inspection | No violations cited |
| Feb 9, 2023 | Inspection | No violations cited |
| Feb 9, 2023 | Subsidy health and safety inspection | No violations cited |
| Sep 13, 2022 | Subsidy health and safety inspection | No violations cited |
| Sep 13, 2022 | Inspection | 1 violation cited |
| Mar 7, 2022 | Subsidy health and safety inspection | No violations cited |
| Mar 7, 2022 | Inspection | 4 violations cited |
Is it licensed?
- Child Day Center: Two Year license, expires Feb 24, 2027.
- A current subsidy provider.
- Ages: 2 years 6 months - 12 years 11 months.
- Capacity: 120 children.
Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.
Has Virginia acted against it?
- 2 complaint inspections on record.
- 1 complaint allegation published with Virginia’s findings, 1 of them found valid.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations and Search for Child Day Care: each complaint’s page, with its allegations and findings. Checked Nov 2, 2026. Updated weekly.
| Date | What | Detail |
|---|---|---|
| Aug 31, 2026 | Complaint | Allegation: Supervision. Virginia’s finding: Reported/Valid. |
Who does the caring?
- Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Virginia’s search doesn’t list owners.
How is it rated?
- Virginia’s search doesn’t show a quality rating.
How does it compare nearby?
- Among 31 child care providers in Roanoke County, the middle value for violations cited in the last three years was 7; this one had 3.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.
| Place | Violations cited in the last three years |
|---|---|
| North Star Child Care This child care provider | 3 |
| Honeytree Early Learning Center #6 - Hollins | 40 |
| Ms. Arlene Simmons | 0 |
| April Caudle | 16 |
| Young Mens Christian Assoc of VA Blue Ridge-Cloverdale | 5 |
| Northview United Methodist Church | Not given |
| Children’s Nest Learning Center - Hollins | 20 |
| Orchard Hills Church | 7 |
| Megan Bonds | 5 |
| Community Advent Christian Church | 3 |
| Orchard Hills Church | 5 |
| Mia Stewart | 29 |
What the record doesn’t say
- Virginia doesn’t grade how serious a violation is, so no severity is shown.
- Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
- Virginia doesn’t publish staffing levels or owners for individual providers.
- A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
- Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
- Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.
Sources
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Virginia Department of Education, Search for Child Day Care: each facility’s page.
Checked Nov 2, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
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Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations.
Checked Nov 2, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
-
Virginia Department of Education, Search for Child Day Care: each complaint’s page, with its allegations and findings.
Checked Nov 2, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 2, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.