Hearth Record

Olivia Roane

A voluntary registration in Richmond, Virginia 23227

3809 Chamberlayne Avenue, Apt.205, Richmond, Virginia 23227. (804) 441-3517.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 10 deficiencies in 3 months of the last 36. Last cited Apr 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

12 inspections on record, the latest on Nov 4, 2026.

10 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

10 deficiencies in 3 months of the last 36. Last cited Apr 2026. The last 3 years, to Nov 5, 2026.

10 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

Apr 7, 2026: subsidy health and safety inspection3 deficiencies
  • Vendors shall maintain written or electronic information for each enrolled child at the family day home, and such information must be made available to the department’s representative upon request.

    “On 04/07/2026, the provider was unable to provide records or required documentation for Child #2 and Child #3 which included enrollment forms, emergency contact information, and health records. Child #4’s enrollment forms were not available for review.”

    Rule 8VAC20-790-190-A.

  • Before a child may attend the family day home, the vendor shall obtain documentation verifying that the child has been immunized.

    “Child #2 and Child #3 did not have immunization records available for reveiw. The provider confirmed that the immunizations records had not been obtained.”

    Rule 8VAC20-790-230-A.

  • When a child’s clothing or diaper becomes wet or soiled, the child shall be cleaned and changed immediately upon discovery.

    “On 04/07/2026, the Licensing Inspector observed a child who was soiled with urine: Child #3 diaper had slipped down to his ankles, with urine running down his pants. The Licensing Inspector informed the provider, who promptly cleaned and changed the child’s diaper and clothing.”

    Rule 8VAC20-790-390-C.

Sep 4, 2024: subsidy health and safety inspection1 deficiency
  • Based on observations, Provider did not ensure that tables shall be cleaned and sanitized daily and before and after each use for feeding.

    “Evidence: Table was not cleaned and sanitized before the children were served lunch at the table. Prior to utilizing the table for lunch, the children were standing on the table and the carseat was sitting on the table.”

    Rule 8VAC20-790-440-E.

Sep 4, 2024: complaint inspection2 deficiencies
  • Based on observation and record review, the provider failed to ensure that the criteria on the health and safety checklist was met at the time of inspection.

    “Evidence: 1.Immunizations were not obtained before the first day of attendance. Child #2?s record did not contain an immunization record. The date of enrollment for Child #2 was 08/08/2024. 2.Physicals were not obtained within 30 days of enrollment or before the first day of attendance. There was not a physical examination in the record for Child #2?s, first day of attendance was 8/8/2024 and Child #3?s, first day of attendance 4/10/2023.”

    Rule 8VAC20-850-110-C. From a complaint.

  • Based on review of four children’s records, the provider did not ensure that the children’s records contained the required information.

    “Evidence 1. Child #2?s, first day of attendance 8/8/2024, did not have proof of identity in file and did not have the home address for a custodial parent. 2. Child #3?s, first day of attendance 4/10/2023, did not have the home address for a custodial parent. 3. There was not a record available for review for Child #1 and Child #4. Both children were in attendance during date of inspection.”

    Rule 8VAC20-850-90-C. From a complaint.

Jan 4, 2024: subsidy health and safety inspection4 deficiencies
  • 8VAC20-790-180-B

    “Based on observation, and interview, the vendor failed to maintain a written hard copy record of daily attendance that documents the arrival and departure of each child in care as it occurs. Evidence: Two children were in attendance. The written hard copy record of daily attendance did not have all children’s arrival times documented. The vendor acknowledged that the written record of daily attendance did not have the time of arrival for the children in care.”

    Rule 8VAC20-790-180-B.

  • 8VAC20-790-190-B

    “Based on record review, the vendor failed to maintain the required information for each enrolled child. Evidence: 1. The record for child #1 did not contain proof of the child’s identity. 2. The record for child #1 and the record for child #2 did not contain permission for field trips.”

    Rule 8VAC20-790-190-B.

  • 8VAC20-790-250-F

    “Based on interview, the vendor failed to annually attend the departments health and safety update course. Evidence: The vendor stated that she did not attend the departments annual health and safety update course.”

    Rule 8VAC20-790-250-F.

  • 8VAC20-790-410-A-1

    “Based on observation and interview, the vendor failed to maintain a first aid kit that contains the minimum required items. Evidence: The first aid kit did not contain tweezers, tape, or gloves. The vendor acknowledged that the first aid kit was missing the required items.”

    Rule 8VAC20-790-410-A-1.

May 16, 2023: subsidy health and safety inspection8 deficiencies
  • 8VAC20-790-180-B

    “Based on record review, the vendor did not ensure to maintain a written hard copy record of daily attendance that documents the arrival and departure of each child in care as it occurs. Evidence: The vendor did not have a written hard copy record of daily attendance that documents the arrival and departure of each child in care as it occurs on the day of the inspection.”

    Rule 8VAC20-790-180-B.

  • 8VAC20-790-190-B

    The inspectors’ words, 143 words

    “Based on record review, the vendor did not ensure that children’s records contained all of the required information. Evidence: 1. The record of child #1 (estimated enrollment date: 7/2021) did not contain the following required information; Child’s Name, First Day of Attendance, Address, Gender, proof of identity, Disclosure to administer/not administer medication and Permission for field trips. 2. The record of child #2 (estimated enrollment date: 7/2021) did not contain the following required information; Child’s Name, First Day of Attendance, Address, Gender, proof of identity, Disclosure to administer/not administer medication and Permission for field trips. 3. The provider did not ensure to obtain a record for child #3 (enrollment date unknown). 4. The record of child #4 (enrollment date: 6/4/2021) did not contain the following required information: Gender, Name/Address/Phone of one emergency contact, Disclosure to administer/not administer medication and permission for field trips.”

    Rule 8VAC20-790-190-B.

  • 8VAC20-790-210-B

    “Based on record review, the vendor did not ensure that each caregiver undergo TB screenings at least every two years from the date of the initial screening, or more frequently if recommended by a physician. Evidence: The record of caregiver #1, did not have documentation of a tuberculosis screening. The inspector has previously viewed TB results for the caregiver and the caregiver stated that they needed to get another TB screening due to the previous screening being expired.”

    Rule 8VAC20-790-210-B.

  • 8VAC20-790-260-A

    “Based on observation, the vendor did not ensure areas and equipment of the family day home, inside and outside, were maintained in a clean, safe, and operable condition. Evidence: The provider had a large television on the floor, leaning against the wall which presented an injury hazard if pulled by a child.”

    Rule 8VAC20-790-260-A.

  • 8VAC20-790-270-A

    “Based on observation, the vendor did not ensure potentially poisonous substances such as cleaning agents and disinfectants were stored in areas inaccessible to children. Evidence: 1. The provider’s bathroom had a cleaning agent within the reach of children in care. 2. There was a bottle of cologne sitting on a table within the reach of children in care. 3. There were several used tobacco products and ashes located on the provider’s counter top within the reach of children in care.”

    Rule 8VAC20-790-270-A.

  • 8VAC20-790-400-H

    “Based on observation, the vendor did not ensure to keep medication in a locked place using a safe locking method that prevents access by children. Evidence: There was two containers of medication located on top of the provider’s refrigerator, out of the reach of children in care.”

    Rule 8VAC20-790-400-H.

  • 8VAC20-790-430-B

    “Based on record review, the vendor did not maintain a record of the practice drill dates for one year. Evidence: The vendor did not have a record of the dates of the practice drills for one year.”

    Rule 8VAC20-790-430-B.

  • 8VAC20-790-440-E

    “Based on observation, the vendor did not ensure that tables were cleaned and sanitized before and after each use for feeding. Evidence: The inspector observed used paper towels, food, food crumbs and a sticky film on the table where children eat. The inspector arrived during naptime and the table was not cleaned or sanitized during the inspection.”

    Rule 8VAC20-790-440-E.

Apr 10, 2023: subsidy health and safety inspection4 deficiencies
  • 8VAC20-790-260-A

    “Based on observation, the vendor did not ensure areas and equipment of the family day home, inside and outside, were maintained in a clean, safe, and operable condition. Evidence: The provider had a large television on the floor, leaning against the wall which presented an injury hazard if pulled by a child.”

    Rule 8VAC20-790-260-A.

  • 8VAC20-790-280-A

    “Based on observation, the vendor did not ensure to have sinks located near the toilets that are supplied with running warm water that does not exceed 120?F. Evidence: The water from the bathroom sink designated for children measured 131.7?F.”

    Rule 8VAC20-790-280-A.

  • 8VAC20-790-410-A-1

    “Based on observation, the vendor did not ensure to have all the required first aid kit components. Evidence: The vendor’s first aid kit did not contain the following components; adhesive tape, triangular bandages and gloves.”

    Rule 8VAC20-790-410-A-1.

  • 8VAC20-790-420-B-1

    “Based on record review, the vendor did not ensure the family day home’s emergency preparedness plan contained all required procedural components. Evidence: The emergency plan did not contain the following procedural components: lockdown procedures, relocation procedures, methods for containment for evacuation and additional required information.”

    Rule 8VAC20-790-420-B-1.

Mar 28, 2022: subsidy health and safety inspection5 deficiencies
  • 22VAC40-665-240-C-2

    “Based on observation, the provider did not ensure electrical outlets have protective covers. Evidence: There were two uncovered outlets located in the main room where children are in care.”

    Rule 22VAC40-665-240-C-2.

  • 22VAC40-665-260-A-4

    “Based on observation, the center did not ensure that the bathroom was equipped with soap and disposable towels or an air dryer within the reach of the children. Evidence: The provider’s bathroom was not equipped with soap and paper towels.”

    Rule 22VAC40-665-260-A-4.

  • 22VAC40-665-390-B-2

    “Based on observation and an interview, the vendor did not ensure to have all required nonmedical emergency supplies. Evidence: The vendor did not have a working battery operated radio. The vendor stated that better batteries were needed for the radio purchased previously.”

    Rule 22VAC40-665-390-B-2.

  • 8VAC20-790-190-B

    “Based on record review, the provider did not ensure two of two children’s records contained all of the required documentation. Evidence: 1. The record of child#1 (start date: 6/15/21) did not have documentation of the child’s proof of identity, notification if a child becomes ill agreement and decision to administer medication disclosure. 2. The provider did not ensure to maintain a record for child #2 (start date: unable to determine). The child was in the providers care during the inspection.”

    Rule 8VAC20-790-190-B.

  • 8VAC20-790-230-A

    “Based on record review, the provider did not ensure one of two children’s records contained documentation of immunizations prior to the child attending the center. Evidence: 1. The provider did not ensure to maintain a record of child #2 (start date: unable to determine) and thus the provider did not have documentation of the child’s immunizations.”

    Rule 8VAC20-790-230-A.

All 12 visits on record
Visits on record
DateVisitWhat the record says
Nov 4, 2026Subsidy health and safety inspectionNo violations cited
Apr 7, 2026Complaint inspectionNo violations cited
Apr 7, 2026Subsidy health and safety inspection3 violations cited
Apr 10, 2025Subsidy health and safety inspectionNo violations cited
Sep 4, 2024Complaint inspection2 violations cited
Sep 4, 2024Subsidy health and safety inspection1 violation cited
Jan 4, 2024Complaint inspectionNo violations cited
Jan 4, 2024Complaint inspectionNo violations cited
Jan 4, 2024Subsidy health and safety inspection4 violations cited
May 16, 2023Subsidy health and safety inspection8 violations cited
Apr 10, 2023Subsidy health and safety inspection4 violations cited
Mar 28, 2022Subsidy health and safety inspection5 violations cited

Is it licensed?

  • Voluntary Registration: Two Year registration, expires May 25, 2027.
  • A current subsidy provider.
  • Ages: Birth - 9 years.
  • Capacity: 4 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 4 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 84 child care providers in the City of Richmond, the middle value for violations cited in the last three years was 11; this one had 10.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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