Hearth Record

Chesterbrook Academy - Stony Point

A child day center in Richmond, Virginia 23235

3039 Stony Point Road, Richmond, Virginia 23235. (804) 323-1234.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 9 deficiencies in 4 months of the last 36. Last cited Oct 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

16 inspections on record, the latest on Oct 2, 2026.

9 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

When those deficiencies happened

9 deficiencies in 4 months of the last 36. Last cited Oct 2026. The last 3 years, to Nov 2, 2026.

9 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

Oct 2, 2026: inspection1 deficiency
  • After the first license, annual approval from the health department shall be provided, or approvals of a plan of correction, for meeting requirements for the water supply and sewage disposal system.

    “The most recent Report of Environmental Sanitation was dated 8/06/2025.”

    Rule 8VAC20-780-260-B.

Feb 27, 2025: inspection1 deficiency
  • 8VAC20-780-350-I

    “During the designated rest period, the staff-to-children ratio for children 2 years of age is one staff per 16 children. The staff-to-children ratio for children of preschool age is one staff per 20 children. During the rest period there was a classroom with 24 children, ages 2 and 3 years with 1 staff supervising. There was also a classroom with 25 children, ages 3 and 4 years with 1 staff supervising.”

    Rule 8VAC20-780-350-I.

Oct 29, 2024: inspection3 deficiencies
  • 8VAC20-780-140-B

    “If a child aged seven months to 18 months has a physical examination prior to attendance, it must be dated within three months prior to the first day attendance. Child #3, aged 13 months, had a physical examination that was dated more than 10 months prior to the first day of attendance.”

    Rule 8VAC20-780-140-B.

  • 8VAC20-780-240-A

    “Staff are to complete the VDOE sponsored online orientation course within 90 days of hire. Staff #1 and Staff #4 have not completed the training. Staff #1 has been working at the center for more than five months and Staff #4 has been working at the center for more than seven months.”

    Rule 8VAC20-780-240-A.

  • 8VAC20-780-550-F

    “Lockdown procedures shall be practiced at least annually. The center had no documentation of lockdown drills.”

    Rule 8VAC20-780-550-F.

Apr 19, 2024: inspection4 deficiencies
  • Based on the review of one staff record (Staff #4), and an interview with a center representative (CR #1), the center failed to obtain a copy of the results of a search of the child abuse and neglect registry from any state where the individual has resided in the preceding five (5) years.

    “Evidence: The staff record contained no documentation of Out of State Child Abuse and Neglect results from Texas for Staff #4. Staff #4 began employment on 8/14/23. The sworn statement dated 8/14/23 documented that Staff #4 had resided in Texas within the last 5 years. There was documentation in the record that a request to search was submitted on 8/22/23. In an exit interview on 4/19/24, CR #1 acknowledged that no results were received and that no follow up was completed after the initial request.”

    Rule 22.1-289.035-B-4.

  • (Repeat Violation) Based on observations and an interview with a Center Representative (CR #1), the center failed to maintain outside areas of the center in a safe and operable condition.

    “Evidence: In the children’s outdoor play area, a section of a gutter downspout approximately 3 feet long was detached from the rest of the downspout adhered to the gutter and the outer brick wall. It was observed laying on the ground. The downspout edges were sharp and screws were protruding from the downspout that remained attached to the outer brick wall which was within the reach of children. In an exit interview on 4/19/24, CR #1 acknowledged that the downspout needed to be repaired.”

    Rule 8VAC20-780-270-A.

  • (Repeat Violation) Based on the review of 1 child’s record (Child #7), and an interview with a center representative (CR #1), the agency failed to maintain information in the child’s record as required by 8VAC20-780-420.E.3 and 8VAC20-780-150.B.

    The inspectors’ words, 115 words

    “Evidence: Staff failed to request at least annually parent confirmation that the required information in the child’s file was up to date. Parent confirmation of the information in the file for Child #7 was dated in 2020. The immunizations received for Child #4 dated 4/16/23 and 1/03/24 were not signed by a physician, the physician’s designee, or an official of a local health department. The first day of attendance for Child #7 was 8/03/20. In an exit interview on 4/19/24, CR #1 acknowledged that the parent’s did not confirm that the information in the child’s file was up to date annually and that the immunization records of the child were not signed by a physician.”

    Rule 8VAC20-780-60-A.

  • Based on the review of two staff records (Staff #2 and Staff #4), and an interview with a center representative (CR #1), the agency failed to keep staff records as required.

    The inspectors’ words, 111 words

    “Evidence: The tuberculosis screening for Staff #2 was not dated. Documentation of the tuberculosis screening shall be submitted at the time of employment and prior to coming into contact with children. Staff #2 began employment on 12/18/23. The staff record does not include documentation that Staff #4 completed the Virginia Department of Education-sponsored (VDOE) orientation course. Staff #4 began employment on 8/14/23. The VDOE orientation course shall be completed within 90 calendar days of employment. In an exit interview on 4/19/24, CR #1 acknowledged that the tuberculosis screening for Staff #2 was not dated and that the record for Staff #4 did not contain documentation of a completed VDOE orientation course.”

    Rule 8VAC20-780-70.

Oct 25, 2023: inspection1 deficiency
  • 8VAC20-780-410-1

    “Based on review of classroom video provided by the center and staff interviews, it was determined that staff used the forbidden action of rough handling of children. Evidence: On September 26, 2023, S1 roughly handled two children. S1 used her hand on a child’s forehead to redirect him. She moved another child by his arm to redirect him to a carpeted area; when the child did not follow her directions, she picked him up under his arms and sat him forcefully on the classroom stairs.”

    Rule 8VAC20-780-410-1.

Sep 7, 2023: complaint inspection1 deficiency
  • 8VAC20-780-280-A

    “Based on observation, the provider failed to ensure hazardous substances such as cleaning materials in a locked place preventing access by children. Evidence: The kitchen and laundry room that were open and accessible to children contained bleach and liquid hand soap with warning labels to keep out of reach of children and hazardous to humans.”

    Rule 8VAC20-780-280-A. From a complaint.

Apr 25, 2023: complaint inspection3 deficiencies
  • Based on observation, the provider failed to ensure that children’s hands shall be washed with soap and running water or disposable wipes before and after meals or snacks.

    “Evidence: Licensing inspector observed children in the Toddler’s classroom move from activity time to eating their morning snack without washing their hands.”

    Rule 8VAC20-780-500-A. From a complaint.

  • Based on observation, the provider failed to ensure the diapering surface was adequately sanitized at least two minutes with bleach water.

    “Evidence: Licensing inspector observed center staff after diapering a child spray the cleaner and the sanitizing solutions at the same time and immediately wipe the solutions from the surface not allowing time for the surface to sanitize.”

    Rule 8VAC20-780-500-B. From a complaint.

  • Based on observation, the provider failed to ensure that tables used for feeding children were sanitized after each use.

    “Evidence: Licensing inspector observed staff in the Toddler’s classroom cleaning the tables after the children’s snack; however, not sanitizing afterwards.”

    Rule 8VAC20-780-560-J. From a complaint.

Mar 14, 2023: inspection5 deficiencies
  • 8VAC20-780-160-C

    “Based on staff record review, the provider failed to ensure that one of five staff shall submit the results of a follow-up tuberculosis (TB) screening at least every two years or more frequently if recommended. Evidence: The TB screenings for S4 were dated 01/06/2020 and 03/21/2022.”

    Rule 8VAC20-780-160-C.

  • 8VAC20-780-270-A

    “Based on observation, the provider failed to maintain the outside lower playground in a safe and operable condition. Evidence: On 03/14/2023, the inspector observed a bottom section of the chain link fence around the lower playground was loose and could entangle clothing or snag skin.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-340-D

    “Based on interview, the provider failed to assure that in each grouping of children at least one staff member who meets the qualifications of a program leader or program director shall be regularly present. Evidence: During an observation in the 3-year-old intermediate classroom, the licensing inspector asked the program director to identify the program leader in the classroom. The program director reported that the classroom had not had a program leader for approximately one month.”

    Rule 8VAC20-780-340-D.

  • 8VAC20-780-560-F

    “Based on observation, the provider failed to ensure the menu listing foods to be served for meals and snacks during the current one-week period shall be dated. Evidence: The menu posted in the center documented the month of March but not specific for the week and day.”

    Rule 8VAC20-780-560-F.

  • Based on child record review, the provider failed to ensure that four of eight records contained the required information for each child enrolled. Evidence: 1. The records for C2, enrolled 01/25/2021 and C5, enrolled 11/18/2019 did not contain documentation of parents being provided at least semiannually in writing information on their child’s development, behavior, adjustment, and needs as required by 8VAC20-780-420.3.

    “2. The record for C6, enrolled 02/06/2023 did not contain a physical examination report within the required time frame. The child was 18 months at enrollment and the physical examination dated 11/01/2022 is outside the required 3 months period as required by 8VAC20-780-140-B.2. 3. The record for C8, enrolled 06/13/2022 did not document the health information required by 8VAC-780-130-E. The documentation for immunizations was not within the required 6 months for a child under the age of two. The documentation was due 11/18/2022 and it was received 12/07/2022.”

    Rule 8VAC20-780-60-A.

Oct 4, 2022: complaint inspection2 deficiencies
  • 8VAC20-780-410-1

    The inspectors’ words, 143 words

    “Based on interviews and documentation, the facility failed ensure that forbidden actions were not taken by staff. Evidence: The licensing office received an anonymous complaint reporting a staff member was handling a child in a rough manner and restricting the child’s movement on 09/27/2022. The Licensing Inspector interviewed facility staff including the teacher and reviewed records including a summary completed by facility leadership on 10/04/2022. Records documented the staff member ??forcefully sit the child down on the ground and place her legs on either side of him keeping him from getting up. When he would try to get up, she would make him sit back down.? Facility Leadership sent her home for the day based on their observations in the classroom, their review of video tape, and supervisory meeting. Licensing Inspector received notification the teacher was no longer with the center effective 10/07/2022.”

    Rule 8VAC20-780-410-1. From a complaint.

  • 8VAC20-780-580-B

    “Based on observation, the provider failed to assure that the vehicle used to transport children meet the safety standards set by the Department of Motor Vehicles. Evidence: The bus used by the provider to transport school age children failed have current registration stickers. The plates expired in June 2020. The Director reported they had used the bus for two days while their regular bus was unavailable.”

    Rule 8VAC20-780-580-B. From a complaint.

Sep 19, 2022: inspection4 deficiencies
  • 8VAC20-780-140-B

    “Based on child record review, the provider failed to assure that one of ten physical exams were completed within the required time frame. Evidence: C6 was enrolled on 01/10/2022 at the age of 16 months. The exam dated 09/27/2021 was not completed within three months prior to enrollment.”

    Rule 8VAC20-780-140-B.

  • 8VAC20-780-270-A

    The inspectors’ words, 146 words

    “Based on observation, agency failed to assure that all areas and equipment inside the center was maintained in a clean, safe, and operable condition. Evidence: 1. There was a large patch of peeling paint within reach of children in the intermediate 3 year old classroom. 2. Multiple rest mats in the pre-K classroom the plastic covering were ripped exposing the foam mat. 3. The concrete base ground support of the basketball goal in the age 3 and age 4 playground was exposed 4. The fence surrounding the air conditioner unit in the age 3 and age 4 playground had a gap that could cause a head entrapment. 5. Timbers used for steps in the age 3/age 4 playground are rotting presenting a trip hazard. 6. The stairs going into the building from the age 3/age 4 playground had exposed nail tips that could snag children’s skin.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-550-G

    “Based on review of emergency evacuation drills documentation, the provider failed to ensure the documentation contained all of the required information. Evidence: The emergency drill documentation dated April 2022 ? September 2022 did not document the method of notification of drill; number of staff participating; any special conditions simulated; and problems encountered and weather conditions.”

    Rule 8VAC20-780-550-G.

  • 8VAC20-780-70

    The inspectors’ words, 124 words

    “Based on staff record review, the provider failed to ensure that 5 of 5 records contained required information. Evidence: Record for S1, employed 05/17/22 did not contain: emergency contacts; information about any health problems that may interfere with filling the job responsibilities; and completion of the 10 hour Pre-Service training. Record for S2, employed 04/20/22 did not contain documentation of the completion of the 10 hour Pre-Service training. Record for S3, employed 09/7/22 did not contain information about any health problems and documentation demonstrating the individual possessing an educational degree. Record for S4, employed 08/31/21 documented 13 hours of 16 of annul training. Record for S5, employed 08/23/2022 did not contain information about any health problems that may interfere with filling the job responsibilities.”

    Rule 8VAC20-780-70.

Sep 19, 2022: complaint inspection2 deficiencies
  • Based on observation and interview, the facility failed to maintain staff-to-children ratios as specified. Evidence: On 09/19/2022 during the classroom observations with the Program Director and Licensing Inspector, the Licensing Inspector observed 17 children and 4 staff in the toddler classroom. It was determined that the youngest child in the room at the time was 14 months which requires a 1:4 staff-to-child ratio based on the youngest child in the group.

    “Evidence: On 09/19/2022 during the classroom observations with the Program Director and Licensing Inspector, the Licensing Inspector observed 21 children and 3 staff in the Beginner Room(two year old room). The classroom was 5 children over ratio. The required ratio based on the age of the youngest child who was not yet 2 is 1:5.”

    Rule 8VAC20-780-350-B-1. From a complaint.

  • 8VAC20-780-550-D

    “Based on interviews, the center failed to implement a monthly practice evacuation drills. Evidence: The Licensing Office received an anonymous complaint that evacuation drills at the center were not being conducted and drill documentation was being completed as though the drills were implemented. Staff interviews supported the drills were not being completed and the Program Director acknowledged that drills had not been conducted as documented.”

    Rule 8VAC20-780-550-D. From a complaint.

Mar 22, 2022: inspection3 deficiencies
  • 22.1-289.035-B-4

    The inspectors’ words, 181 words

    “Based on a review of staff records and interview, the center did not obtain results of a check of the out-of-state criminal name search and sex offender registry prior to employment for each employee and did not request an out-of-state search of the child abuse and neglect registry or equivalent by the end of the 30th day of employment for each employee who has resided in any other state in the preceding five years. Evidence: 1. The record of staff #4 (hired 2/15/22) did not contain documentation that an out-of-state sex offender registry and central abuse and neglect registry search was completed. Staff #4 indicated living in another state in the past 5 years on the staff’s sworn disclosure statement. Administration acknowledged the searches were not done. 2. The record of staff #5 (hired 9/13/21) did not contain documentation that an of an out-of-state sex offender, criminal name, and central abuse and neglect registry search was completed.Staff #5 indicated living in another state in the past 5 years on the staff’s sworn disclosure statement. Administration acknowledged the searches were not done.”

    Rule 22.1-289.035-B-4.

  • 8VAC20-770-60-C-2

    “Based on a review of staff records and interview, the center did not ensure that each staff record reviewed contained a central registry finding within 30 days of employment. Evidence: The records of staff #2 (hired 12/16/21) and staff #3 (hired 12/16/21) contained documentation of central registry results dated 1/21/22. Administration acknowledged they were late.”

    Rule 8VAC20-770-60-C-2.

  • 8VAC20-780-160-A-1

    “Based on a review of staff records and interview, the center did not ensure that each staff submit documentation of a negative tuberculosis screening at the time of employment and prior to coming into contact with children. Evidence: The record of staff #2 (hired 12/16/21) contained documentation of a tuberculosis screening dated 12/17/21. The record of staff #3 (hired 12/16/21) contained documentation of a tuberculosis screening dated 12/18/21. Administration confirmed the tuberculosis screenings were late.”

    Rule 8VAC20-780-160-A-1.

All 16 visits on record
Visits on record
DateVisitWhat the record says
Oct 2, 2026Inspection1 violation cited
Feb 11, 2026InspectionNo violations cited
Jul 23, 2025InspectionNo violations cited
Feb 27, 2025Inspection1 violation cited
Oct 29, 2024Inspection3 violations cited
Apr 19, 2024Complaint inspectionNo violations cited
Apr 19, 2024Inspection4 violations cited
Oct 25, 2023Inspection1 violation cited
Sep 7, 2023Complaint inspection1 violation cited
Apr 25, 2023Complaint inspection3 violations cited
Mar 14, 2023Inspection5 violations cited
Mar 14, 2023Complaint inspectionNo violations cited
Oct 4, 2022Complaint inspection2 violations cited
Sep 19, 2022Complaint inspection2 violations cited
Sep 19, 2022Inspection4 violations cited
Mar 22, 2022Inspection3 violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires Nov 17, 2026.
  • Ages: 1 month - 12 years 11 months.
  • Capacity: 127 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.

Has Virginia acted against it?

  • 6 complaint inspections on record.
  • 2 complaint allegations published with Virginia’s findings, 2 of them found valid.
On record, newest first
DateWhatDetail
Oct 26, 2023ComplaintAllegation: Activities. Virginia’s finding: Reported/Valid.
Dec 5, 2022ComplaintAllegation: Physical Abuse/Neglect. Virginia’s finding: Reported/Valid.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 84 child care providers in the City of Richmond, the middle value for violations cited in the last three years was 11; this one had 9.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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