KinderCare Education LLC - Dogwood
A child day center in Chesterfield, Virginia 23832
15101 Dogwood Villas Drive, Chesterfield, Virginia 23832. (804) 739-8673.
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The short answer
- 38 deficiencies in the last three years
- Sep 152026 the latest visit on record
- 113 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean4
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
33 inspections on record, the latest on Sep 15, 2026.
38 violations cited in the last three years.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.
When those deficiencies happened
38 deficiencies in 11 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 2, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.
Sep 15, 2026: inspection5 deficiencies
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Repeat Violation The center shall obtain documentation of additional immunizations once every six months for children under the age of two years.
“1. The center did not obtain documentation of additional immunizations for child #4, in attendance for 7 months. 2. The center did not obtain documentation of additional immunizations for child #7, in attendance for 2 years.”
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Documentation of a negative tuberculosis (TB) screening must be submitted at the time of employment, before coming into contact with children, and shall have been completed within the last 30 days of the date of employment.
“The TB screening for staff #5, employed for 2 weeks, was dated over 2 months prior to the date of employment.”
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The center shall maintain, in a way that is accessible to all staff who work with children, a current written list of all children’s allergies, sensitivities, and dietary restrictions documented in the allergy plan. The list shall be dated and kept confidential in each room or area where the children are present.
“The record for child #1 states that the child has a food allergy. Child #1 was not listed on the most recent allergy list.”
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Repeat Violation The center is required to obtain a written care plan for each child with a diagnosed food allergy, to include instructions from a physician regarding the food to which the child is allergic and the steps to be taken in the event of a suspected or confirmed allergic reaction.
The inspectors’ words, 98 words
“1. The record for child #1 stated that the child has a diagnosed food allergy. The record did not contain instructions from a physician regarding the food to which the child is allergic and the steps to be taken in the event of a suspected or confirmed allergic reaction. 2. The record for child #2 stated that the child has a diagnosed food allergy. The record did not contain instructions from a physician regarding the food to which the child is allergic and the steps to be taken in the event of a suspected or confirmed allergic reaction.”
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A written agreement between the parent and the center shall be signed by the parent and in the child’s record by the first day of the child’s attendance.
“The record for child #1 did not contain a written agreement signed by the parent.”
Jun 22, 2026: inspection1 deficiency
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Prescription and nonprescription medication shall be given to a child only with written authorization from the parent.
“Child #1 was administered a non prescription medication on 06/11/26 and 06/19/26. The written authorization for the medication was not signed or dated by the parent.”
May 21, 2026: inspection5 deficiencies
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Repeat Violation The center shall obtain documentation of additional immunizations once every six months for children under the age of two years.
“1. The record for child #1, enrolled for 3 years, did not contain documentation of additional immunizations once every six months. 2. The record for child #5, enrolled for 21 months, did not contain documentation of additional immunizations once every six months. 3. The record for child #7, enrolled for 2 years, did not contain documentation of additional immunizations once every six months.”
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When staff are supervising children, they shall always ensure their care, protection, and guidance.
“On May 13th at approximately 5:50 pm, child #1, age 3 years, was discovered alone and unsupervised on the playground by another child’s parent. Child #1 was observed banging on the gym door, crying and visibly distraught. Staff #2 and Staff #3 were unaware child #1 was missing from the group until staff #1 returned the child to the gym. Child #1 was sweaty and had a red face. The center reported that the child was outside for approximately 5 minutes.”
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Children under 10 years of age always shall be within actual sight and sound supervision of staff.
“On May 13th at approximately 5:50 pm child #1, age 3 years, was discovered alone and unsupervised on the playground by another child’s parent. The parent alerted staff #1 who was in the parking lot. Staff #1 retrieved child #1 from the playground and returned the child to the gym where the rest of the class was located.”
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Repeat Violation The operational responsibilities of the licensee shall include ensuring that the center’s activities, services, and facilities are maintained in compliance with the standards and the center’s own policies and procedures that are required by the standards.
“The center’s supervision policy states: “Enrolled children must be supervised at all times. This means that Staff Members must never leave a child or children unattended for even a moment.” On May 13th at approximately 5:50 pm, child #1, age 3 years, was discovered alone and unsupervised on the playground by another child’s parent. The parent alerted staff #1 who was in the parking lot. Staff #2 and Staff #3 were unaware child #1 was missing from the group until staff #1 returned the child to the gym.”
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Each center shall maintain and keep at the center a separate record for each child enrolled which shall contain the required information.
“The record for child #4, enrolled for 2 months, was missing the address and phone number of two designated people to call in an emergency if a parent cannot be reached.”
Mar 26, 2026: inspection5 deficiencies
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The center is required to obtain a completed sworn statement prior to the employee’s first day of employment.
“The sworn statement for staff #10, who is currently working, was not completed.”
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Repeat Violation The center is required to obtain background checks from any state in which the individual has resided in the preceding five years.
“1. Staff #10, who has been employed for more than 8 months, did not have documentation of requesting a central registry search from one state. 2. Staff #2, who has been employed for more than 1 year and 6 months, did not have documentation of requesting a central registry search from one state.”
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Areas and equipment of the center, inside and outside, shall be maintained in a clean, safe and operable condition.
“Several classrooms were observed to have areas of peeling paint on the lower portions of the walls.”
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When an authorization for medication expires, the facility shall notify parents that the medication must be picked up within 14 days of the authorization expiring or that a new authorization should be completed.
“Medication for child #11 was onsite, but the medication authorization had expired 7 months ago. The medication had not been administered past the expiration of the authorization. The authorization had not been renewed and medication was not returned or disposed of as required.”
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Repeat Violation When food is brought from home the food container shall be clearly dated and labeled in a way that identifies the owner.
“The refrigerator in classroom # 2 contained 3 bottles that were not dated or labeled in a way that identifies the owner.”
Sep 25, 2025: inspection2 deficiencies
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The center is required to obtain background checks from any state in which the individual has resided in the preceding five years.
“The center did not request a search of the child abuse and neglect registry from one state for staff #7, who has been employed for 12 months.”
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Repeat Violation The center shall obtain documentation of additional immunizations once every six months for children under the age of two years.
“1. The record for child #3, enrolled for 14 months, did not contain updated immunizations. 2. The record for child #4, enrolled for over 2 years, did not contain updated immunizations. 3. The record for child #5, enrolled for 13 months, did not contain updated immunizations. 4. The record for child #6, enrolled for over 2 years, did not contain updated immunizations.”
Jul 24, 2025: inspection3 deficiencies
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The center shall obtain documentation that each child has received the immunizations required by the State Board of Health before the child can attend the center.
“Child #8, who has been attending for 10 months, did not have documentation of an immunization record on file.”
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Repeat Violation Physical examinations completed by a physician shall be obtained prior to the first day of attendance or within 30 days after the first day of attendance.
“There was no physical examination in the record of child #8 who has been enrolled for 10 months.”
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The center is required to obtain a written care plan for each child with a diagnosed food allergy, to include instructions from a physician regarding the food to which the child is allergic and the steps to be taken in the event of a suspected or confirmed allergic reaction.
“1. Child #8, who has been enrolled for 10 months, has a diagnosed food allergy and did not have a written care plan in their file.”
May 6, 2025: complaint inspection2 deficiencies
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The operational responsibilities of the licensee shall include ensuring that the centers activities, services, and facilities are maintained in compliance with the centers own policies and procedures that are required by the standards.
“1. The centers allergy policy states “for health and safety purposes, all staff members must monitor the Allergy & Dietary Preference List prior to every meal, snack time, or using food products of any kind. 2. Interviews and review of documentation revealed that child #1 was served food containing ingredients that the child has a documented food allergy to.”
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A child with a diagnosed food allergy shall not be served any food identified in the written care plan.
“Child #1 has a diagnosed food allergy that requires the use of an epi-pen. Interviews and review of written documentation revealed that child #1 was served food identified in the written care plan on two separate occasions.”
Apr 15, 2025: inspection3 deficiencies
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The center is required to have employees undergo a background check every five years.
“1. The most recent completed national criminal background check for staff #7 was overdue by 2 months.”
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Repeat Violation Physical examination completed by a physician shall be obtained prior to the first day of attendance or within 30 days after the first day of attendance.
“There was no physical examination in the record of child #1, who has been enrolled for four months.”
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Repeat Violation Hazardous substances such as cleaning materials shall be kept in a locked place using a safe locking method that prevents access by children.
“A jug of bleach and 2 bottles of disinfectant cleaning spray were unlocked in a low cabinet in the two-year-old bathroom, within reach of children”
Jun 13, 2024: inspection4 deficiencies
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8VAC20-780-130-E
“Based on record review, the center failed to obtain documentation of additional immunizations once every six months for children under the age of two years. Evidence: The record for child #8 (under the age of 2), date of enrollment 08/23/23, contained one set of immunizations. The record did not contain updated immunizations. Administration verified that there were no updated immunizations obtained for Child #8.”
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8VAC20-780-280-B
“Based on observation, and interview, the center failed to ensure that hazardous substances such as cleaning materials shall be kept in a locked place using a safe locking method that prevents access by children. Evidence: There was a bottle of bleach in a low unlocked cabinet in classroom # 5 with children ages two to three years old.”
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8VAC20-780-500-A
“Based on observation, the center failed to ensure that children’s hands shall be washed with soap and running water after toileting. Evidence: 1. Staff #1 was observed assisting a child with toileting in classroom #7. The child was handed a piece of candy after toileting. Staff #1 and the child did not wash their hands prior to being handed a piece of candy. 2. Staff #10 was assisting with toileting in classroom #6. Staff #10 did not wash their hands in between assisting the children with toileting.”
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8VAC20-780-560-G
“Based on observation, and interview, the center failed to ensure that when food is brought from home the container shall be clearly dated and labeled in a way that identifies the owner. Evidence: The refrigerator in classroom #2 contained a bottle for child #9, that was not dated. Child #9 was in attendance. Staff confirmed that the bottle was not dated.”
Apr 24, 2024: inspection2 deficiencies
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8VAC20-780-140-A
“Based on record review, and interview, the center failed to obtain documentation of a physical examination for each child within 30 days after the first day of attendance. Evidence: The record for child #8, date of enrollment 06/05/2023, did not contain documentation of a physical examination. Interview with administration confirmed that the record for child #8 did not contain documentation of a physical examination.”
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8VAC20-780-240-A
“Based on record review, observation, and interview, the center failed to ensure that staff complete the Virginia Department of Education (VDOE) sponsored orientation course within 90 calendar days of employment. Evidence: The record for staff #4, date of employment 6/29/22, did not contain documentation of completion of the VDOE sponsored orientation course. Staff #4 was observed in ratio in a classroom with children. Interview with administration confirmed that staff #4 did not complete the VDOE sponsored orientation course.”
Feb 8, 2024: inspection6 deficiencies
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8VAC20-780-130-A
“Based on record review, and interview, the center failed to obtain documentation that each child has received the immunizations required by the State Board of Health before the child can attend the center. Evidence: The record for child #11, date of enrollment 01/07/2024 did not contain documentation of immunizations. Administration confirmed that the record did not contain documentation of immunizations.”
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8VAC20-780-140-A
“Based on record review, the center failed to obtain documentation of a physical examination for each child within 30 days after the first day of attendance. Evidence: 1. The record for child #10, date of enrollment 11/20/23, contained documentation of a physical examination dated 02/01/2024. 2. The record for child #11, date of enrollment 01/07/24, did not contain documentation of a physical examination.”
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8VAC20-780-500-A
“Based on observation, the center failed to ensure that children’s hands are washed with soap and running water after toileting. Evidence: The inspector observed children’s hands not being washed after diapering in the two’s room.”
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8VAC20-780-530-A-1
The inspectors’ words, 103 words
“Based on observation, record review, and interview the center failed to ensure that at least one staff in each classroom or area where children are present shall have current certification in cardiopulmonary resuscitation (CPR). Evidence: 1. Staff #6 and staff #10 were alone in classroom #5 with a group of children. Record review and interview revealed that staff #6 and staff #10 do not have current certification in CPR. 2. Staff #8 and staff #11 were alone in classroom #8 with a group of children. Record review and interview revealed that staff #8 and staff #11 do not have current certification in CPR.”
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8VAC20-780-530-A-2
The inspectors’ words, 104 words
“Based on observation, record review, and interview the center failed to ensure that at least one staff in each classroom or area where children are present shall have current certification in first aid. Evidence: 1. Staff #6 and staff #10 were alone in classroom #5 with a group of children. Record review and interview revealed that staff #6 and staff #10 do not have current certification in first aid. 2. Staff #8 and staff #11 were alone in classroom #8 with a group of children. Record review and interview revealed that staff #8 and staff #11 do not have current certification in first aid.”
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8VAC20-780-550-G
“Based on documentation review, and interview, the center failed to document emergency evacuation drills. Evidence: The emergency drill log did not have emergency evacuation drills documented for the month of December 2023 or January 2024. Administration stated that the drills were conducted but acknowledged that they were not documented.”
Jul 31, 2023: inspection2 deficiencies
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8VAC20-780-340-A
The inspectors’ words, 141 words
“Repeat Violation Based on interviews, the center failed to ensure that when staff are supervising children, they shall always ensure their care, protection, and guidance. Evidence: Interviews with staff #1, staff #2, staff #3, and staff #4 revealed that on July 28th child #1 (4 years) followed staff #1 out of the classroom onto the playground. Staff #1 was unaware that child #1 followed them through the exit door and onto the playground. Staff #1 was signed into the classroom tracking sheet (CSR) and had responsibility for the children in classroom #1. Child #1 was left unsupervised on the playground for approximately 5 minutes. The temperature on July 28th was 98 degrees. There was a heat advisory in place. The lawn crew was on the playground cutting the grass. The child was found crying and had visible signs of being overheated.”
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8VAC20-780-340-F
The inspectors’ words, 104 words
“Repeat Violation Based on interviews, the center failed to ensure that children under 10 years of age always shall be within actual sight and sound supervision of staff. Evidence: Interviews with staff #1, staff #2, staff #3, and staff #4 revealed that on July 28th child #1 (4 years) was found alone on the playground, unsupervised, out of sight and sound supervision. Staff #1 was unaware that child #1 followed staff #1 through the exit door and onto the playground. Child #1 was alone on the playground for approximately 5 minutes. The lawn crew was on the playground cutting the grass at the time.”
Jul 14, 2023: inspection5 deficiencies
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8VAC20-780-160-A
“Repeat Violation Based on record review, the center failed to ensure that each staff member shall submit documentation of a negative tuberculosis screening at the time of employment and prior to coming into contact with children. Evidence: The record for staff # 3, date of employment 07/05/2023, contained documentation of a negative tuberculosis screening dated 07/17/2023.”
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8VAC20-780-270-A
“Repeat Violation Based on documentation review, and interviews, the center failed to ensure that areas and equipment of the center, inside and outside, shall be maintained in a clean, safe, and operable condition. Evidence: 1. Interviews with staff #4, staff #5, staff #6, revealed that the two gates on the preschool playground have not been operating properly since April of 2023. 2. Interviews and documentation review revealed that work orders have been put in to fix the gates.”
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Repeat Violation Based on interviews and documentation review, the center failed to ensure the care, protection, and guidance of three children.
“Evidence: 1. Staff#1 and staff#2 took 8 toddlers outside to the toddler playground at approximately 10:45am. 2. Staff#4 found 3 of the toddlers (child#1, child#2, child#3) unsupervised on the preschool playground at approximately 11:10am. 3. Staff #1 and staff #2 were unaware that 3 of 8 toddlers were missing from the group until Staff#4 returned the children to the toddler playground.”
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Repeat Violation Based on interviews and documentation review, the center failed to ensure that children under 10 years of age always shall be within actual sight and sound supervision of staff.
The inspectors’ words, 108 words
“Evidence: 1. Review of name to face tracking sheet revealed that classroom #1, with a group of 8 toddlers and 2 staff, went outside to the toddler playground at approximately 10:45am. 2. Child#1 (23 months), child#2 (21 months), and child#3 (24 months) exited the toddler playground through an unlocked gate, walked down a passageway on the side of the building, and entered the preschool playground through a second unlocked gate. 3. Staff#4 found child#1, child#2, and child#3 unsupervised, out of sight and sound supervision, on the preschool playground at approximately 11:10am. 4. Staff #4 brought the three toddler children back to the toddler class on the toddler playground.”
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8VAC20-780-40-E
The inspectors’ words, 160 words
“Repeat Violation. Based on documentation review, and interview, the center failed to ensure that the center’s own policies and procedures are followed. Evidence: Interviews with staff #1, staff #2, staff #3, staff #4, and staff #5 revealed that on 07/14/2023, staff #1 and staff #2 brought 8 toddler age children out to the playground at approximately 10:45 am. Child #1 (23 months), child #2, (21 months), and child #3 (24 months), walked through one unlocked gate located on the toddler playground, down a passageway on the side of the building, through another unlocked gate located on the preschool playground and were found alone on the preschool playground by staff #4 at approximately 11:10 am. Review of the centers “Playground Safety” policy states “supervision with appropriate staff/child ratios is maintained at all times while on the playground” and “name to face attendance using the CSR is conducted on a regular basis so that every child is accounted for at all times.””
Jun 27, 2023: complaint inspection6 deficiencies
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Based on records review, and interview, the center failed to ensure employees have required out of state background checks when an individual has lived outside the state of Virginia within the past 5 years.
“Evidence: The record for staff #5 (date of employment 3/1/23) had documentation of living outside the state of Virginia within the past 5 years. There was not documentation of a criminal history check, central registry check and sex offender registry search for the state/district listed. Director confirmed the background checks were not completed.”
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8VAC20-770-60-C-2
“Based on records review, and interview, the center failed to obtain the results of a Central Registry Search by the end of the 30th day of employment. Evidence: The record for staff #5, date of employment 3/1/23, did not contain the results of a Central Registry Search. The Director confirmed that a Central Registry Search had not been conducted.”
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8VAC20-780-240-A
“Based on records review, and interview, the center failed to ensure that all staff complete the Virginia Department of Education (VDOE) 10 hour preservice training within 90 days of the date of employment. Evidence: 1. The record for staff #2, date of employment 2/7/23, contained documentation of the VDOE training dated 05/16/23. 2. The record for staff #5, date of employment 3/1/23 did not contain documentation of the VDOE training. The Director confirmed that the training had not been completed.”
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8VAC20-780-270-A
“Based on interviews, and observation, the center failed to ensure that areas and equipment of the center, inside and outside, shall be maintained in a clean, safe, and operable condition. Evidence: 1. Interview with staff #9 revealed that the gates on the playground were not latching properly. 2. Observations confirmed that the gates in between the preschool playground and the toddler playground were not latching properly.”
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8VAC20-780-40-E
The inspectors’ words, 122 words
“Based on documentation review, and interviews, the center failed to follow its own policies related to behavior guidance. Evidence: 1. Interviews with staff #1, staff #4, staff #5. Staff #6, staff #7, staff #8, staff #9, and staff #10 revealed that staff #3 was witnessed on multiple occasions yelling at the children, making comments such as ?I hate working in this classroom?, and using profanity in front of and directed towards the children. 2. Review of document titled ?Guidance Protection of and Respect for Children OP-300 states that ?employees must adhere to all applicable state and local laws governing child guidance or discipline. Employees are required to use positive guidance techniques and to refrain from any unacceptable measures while caring for children”.”
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8VAC20-780-400-B
The inspectors’ words, 170 words
“Based on interviews, and written statements, the center failed to ensure that behavioral guidance shall be constructive in nature, age and stage appropriate, and shall be intended to redirect children to appropriate behavior and resolve conflicts. Evidence: 1. Interviews with staff #1, staff #4, staff #5. staff #6, staff #7, staff #8, staff #9, and staff #10, revealed that staff #3 was witnessed on multiple occasions yelling at the children, making comments such as ?I hate working in this classroom?, and using profanity in front of and directed towards the children. 2. Written statements and interviews with staff #4, staff #7, and staff #12 revealed that staff #3 was observed on June 7, 2023, using her foot to redirect child #1, age 8 months, to prevent the child from hurting another infant. This caused the 8-month-old child to fall backwards into a boppy pillow. 3. Interview with Director revealed that staff #3 was issued a ?final coaching? on June 7, 2023 for tone of voice and using inappropriate child guidance.”
May 30, 2023: inspection3 deficiencies
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8VAC20-780-240-A
“Based on records review, and interview, the center failed to ensure that the Virginia Department of Education (VDOE) sponsored orientation course shall be completed within 90 calendar days of employment. Evidence: The record for staff #2, date of employment 02/14/2023, did not contain documentation of the VDOE course being completed. The Director acknowledged that staff #2, did not complete the VDOE course.”
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8VAC20-780-40-E
The inspectors’ words, 219 words
“Based on documentation review and interviews, the center failed to follow their own policies related to behavior guidance. Evidence: 1. Interviews, and written statements from staff #1, staff #2, and staff #3, revealed that staff #4 was witnessed on multiple occasions reacting aggressively towards the children, age 16 months to 24 months, by yelling at them, hitting them on the top of their heads and on their hands with items such as pens and highlighters, and rubber gloves, as well as slapping the children in the back of the head. Staff #4 was also witnessed pulling a child’s hair to demonstrate ?how it feels? to the child after the child pulled another child’s hair. 2. Review of document titled ?Guidance Protection of and Respect for Children? OP-300 states that ?employees must adhere to all applicable state and local laws governing child guidance or discipline. Employees are required to use positive guidance techniques and to refrain from any unacceptable measures while caring for children. ?Unacceptable measures include any type of physical discipline or corporal punishment, including but not limited to hitting, pinching, pushing, biting, or grabbing a child is unacceptable. Employees may not use physical actions to punish or humiliate children in any way or to demonstrate to a child what it ?feels like? to be the victim of aggression.?”
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8VAC20-780-400-B
The inspectors’ words, 135 words
“Based on interviews, and documentation review, the center failed to ensure that behavioral guidance shall be constructive in nature, age and stage appropriate, and shall be intended to redirect children to appropriate behavior and resolve conflicts. Evidence: Interviews, and written statements from staff #1, staff #2, and staff #3, revealed that staff #4 was witnessed on multiple occasions reacting aggressively towards the children, ages 16 months to 24 months, by yelling at them, hitting them on the top of their heads and on their hands with items such as pens and highlighters, and in the face with rubber gloves, as well as slapping the children in the back of the head. Staff #4 was also witnessed pulling a child’s hair to demonstrate ?how it feels? to the child after the child pulled another child’s hair.”
May 5, 2023: inspection5 deficiencies
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8VAC20-780-340-A
The inspectors’ words, 104 words
“Based on interviews, the center failed to ensure that when staff are supervising children, they shall always ensure their care, protection, and guidance. Evidence: Interviews with staff #2, and staff #3, revealed that on May 2, 2023 at approximately 10:00 am, staff #1 yelled ?I can’t deal with this today? and then yelled at child #1, age 2 years ?that’s enough! You can stay in here!? as she grabbed child #1, age 2 years, by the arm and pulled the child into the bathroom. The child was left alone in the bathroom with the door shut and the lights off for approximately 1 minute.”
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8VAC20-780-40-E
The inspectors’ words, 165 words
“Based on documentation review and interviews, the center failed to follow their own policies related to behavior guidance. Evidence: 1) Interviews with staff #2, and staff #3, revealed that on May 2, 2023 at approximately 10:00 am, staff #1 yelled ?I can’t deal with this today? and then yelled at child #1, age 2 years ?that’s enough! You can stay in here!? as she grabbed child #1, age 2 years, by the arm and pulled the child into the bathroom. The child was left alone in the bathroom with the door shut and the lights off. 2) Review of document titled ?Guidance, Protection of and Respect for Children? OP-300 states that ?employees must adhere to all applicable state and local laws governing child guidance or discipline. Employees are required to use positive guidance techniques and to refrain from any unacceptable measures while caring for children. Unacceptable measures include separation techniques as punishment, physical discipline, verbal or emotional abuse, lack of supervision and child endangerment, etc.?”
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8VAC20-780-400-B
The inspectors’ words, 97 words
“Based on interviews, the center failed to ensure that behavioral guidance shall be constructive in nature, age and state appropriate, and shall be intended to redirect children to appropriate behavior and resolve conflicts. Evidence: Interviews with staff #2 and staff #3 revealed that on May 2, 2023 at approximately 10:00 am, staff #1 was overheard saying ?I can’t deal with this today!” and then yelled at child #1 saying ?that’s enough! You can stay in here!? as she put child #1, age 2 years, in the bathroom alone and shut the door, as a behavior guidance technique.”
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8VAC20-780-410-1
“Based on interviews, the center failed to ensure that physical punishment such as roughly handling a child is not used. Evidence: Interviews with staff #2 and staff #3 revealed that on May 2, 2023, staff #1, grabbed child #1, age 2 years, by the arm and pulled the child into the bathroom. The child was heard crying and stating ?ow, I want my mommy.? Interview with the parent revealed that the child stated that her head was hit on the toilet.”
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8VAC20-780-410-4
“Based on interviews, the center failed to ensure that children are not separated from the group so that the child is away from the hearing and vision of a staff member. Evidence: Interviews with staff #2 and staff #3 revealed that on May 2, 2023 at approximately 10:00 am, staff #1 put child #1, age 2 years, in the bathroom alone and shut the door, as a behavior guidance technique.”
May 2, 2023: inspection5 deficiencies
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8VAC20-780-270-A
The inspectors’ words, 99 words
“Based on interviews, and documentation review, the center failed to ensure that areas and equipment of the center, inside and outside, shall be maintained in a clean, safe, and operable condition. Evidence: 1) Interviews with staff #1, staff #2, staff #3, staff #4, and the Director revealed that the two gates on the playground were not operating properly. 2) Review of the ?Daily Playground Inspection? checklist dated for the week of April 17th indicated that the gates were not latching properly. 3) The Director confirmed that a work order was put in to fix the gates on April 15th.”
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8VAC20-780-340-A
The inspectors’ words, 123 words
“Based on interviews, and documentation review, the center failed to ensure that when staff are supervising children, they shall always ensure their care, protection, and guidance. Evidence: Interviews with staff #1, staff #2, staff #3, staff #4, staff #5, and the Director, and documentation review of Child Supervision (CSR Name to Face) tracking sheets of classroom #1, classroom #2, and classroom #3 revealed that on the morning of 4/19/23 two toddler children walked through one gate located on the toddler playground, down a corridor on the side of the building, through another gate located on the preschool playground and were found alone on the preschool playground on equipment designed for children age 2-4 years old. The children were unsupervised for approximately 13 minutes.”
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8VAC20-780-340-F
The inspectors’ words, 180 words
“Based on documentation review, and interviews, the center failed to ensure that children under 10 years of age always shall be within actual sight and sound supervision of staff. Evidence: 1) Review of Child Supervision (CSR Name to Face) tracking sheet revealed that classroom #1, with a group of 11 toddlers and 2 staff, went outside to the toddler playground at approximately 9:40 am. 2) Interview with staff #5, revealed that she found two toddler children, alone on the preschool playground at approximately 9:53 am while she was taking her class outside to play. Staff #5 brought the two toddler children back to the toddler class on the toddler playground. 3) Review of Child Supervision (CSR Name to Face) tracking sheet revealed that classroom #3 went outside at approximately 9:53 am. 4) Interviews with staff #1, staff #2, staff #3, and staff #4 revealed that staff #5 brought the two toddlers back to the toddler playground at approximately 9:54 am. 5) The Director confirmed that the two toddler children were out of sight and sound supervision for approximately 13 minutes.”
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8VAC20-780-350-B-2
The inspectors’ words, 118 words
“Based on documentation review, and interviews, the center failed to follow the staff-to-children ratio for toddlers of 1 staff to 5 children. Evidence: 1) Review of Child Supervision (CSR Name to Face) tracking sheets revealed that on the morning of 04/19/2023 classroom #1, with children aged 16 months to 2 years, was out of ratio for approximately 22 minutes. 2) Review of Child Supervision (CSR Name to Face) tracking sheet for Classroom #2, with children aged 16 months to 2 years, revealed that it was out of ratio for approximately 6 minutes. 3) The Director confirmed that classroom #1 was out of ratio for approximately 22 minutes and classroom #2 was out of ratio for approximately 6 minutes.”
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8VAC20-780-40-E
The inspectors’ words, 374 words
“Based on documentation review, and interview, the center failed to ensure that the center’s own policies and procedures are followed. Evidence: 1) Review of the centers ?Playground Safety? policy states ?supervision with appropriate staff/child ratios is maintained at all times while on the playground.? It also states ?name to face attendance using the CSR is conducted on a regular basis so that every child is accounted for at all times.? 2) Interviews with staff #1, staff #2, staff #3, staff #4, and the Director revealed that there were 16 children ages 16 months to 2 years with 3 staff outside on the playground. The ratio for this age group is 1 staff to 5 children. 3) Review of the ?Child Supervision Record (CSR) standard operating procedures states ?as children arrive, one of the teachers in the room should sign them in by writing their full legal name and age. This should be done as soon as the child enters the classroom.? It also states ?when transitioning from one location to another, teachers will use the name-to-face transitions section of the CSR to confirm all children are accounted for.? 4) Review of Child Supervision (CSR Name to Face) tracking sheets revealed that on 04/19/23 classroom #2 signed two children out of the CSR and sent them to classroom #1 at approximately 9:18 am. Review of the CSR for classroom #1 did not show that the 2 children were signed in. 5) Review of the Child Supervision (CSR Name to Face tracking sheet revealed that classroom #1 transitioned outside at 9:40 am. Review of the CSR for classroom #2 did not show the transition outside. Interview with staff #1, staff #2, and staff #3, revealed that classroom #2 went outside at approximately 9:45 am. 6) Review of the ?playground schedule? indicated that classroom #1 has an assigned outside time of 10:30-11:00 and that classroom #2 has an assigned outside time of 11:00-11:30. Interviews with staff and the Director revealed that the classes are not allowed to go outside together and that only one class at a time is allowed on the playground. Documentation review and interviews revealed that both classes went outside prior to their assigned time and were on the playground at the same time.”
May 2, 2023: complaint inspection1 deficiency
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8VAC20-780-350-B-3
The inspectors’ words, 217 words
“Based on documentation review, and interviews, the center failed to follow the staff-to-children ratio specified for 2-year-olds. For two year old children the required ratio isf 1 staff to 8 children. Evidence: 1) Review of Child Supervision (CSR Name to Face) tracking sheets revealed that on the morning of 04/28/2023 classroom #1, with children aged two years, was out of ratio for approximately 48 minutes. There was 1 staff alone from approximately 7:21 am until approximately 8:32 am. At 7:44 am child #9 arrived. Between 7:44 and 8:30am 8 more children arrived bringing the ratio to 17 children, aged 2 to 3 years, with one staff in classroom #1. 2) Review of CSR for classroom #2, with children aged two years, was out of ratio for approximately 9 minutes. There was 1 staff alone from approximately 8:51 am to 9:00 am with 9 children aged 2 years. 3) Interviews with parent #1 revealed that she witnessed 1 staff alone in classroom #1 with approximately 15 children at 8:20 am. 4) The CSR revealed that staff #2 arrived in classroom #1 at approximately 8:32 am. At that time there were 17 children. 5) The Director confirmed that classroom #1 was out of ratio for approximately 48 minutes and classroom #2 was out of ratio for approximately 9 minutes.”
Apr 19, 2023: inspection3 deficiencies
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8VAC20-780-160-C
“Based on review of staff records, and interview, the center failed to ensure that staff obtain and submit the results of a follow-up tuberculosis (TB) screening at least every two years from the date of the initial screening or testing. Evidence: The record for staff #6, date of employment 4/19/21, contained an original TB screening dated 4/6/21. The record did not contain a follow-up TB test or screening. The Director acknowledged that the record did not contain a follow-up TB screening or test.”
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8VAC20-780-240-A
“Based on records review, the center failed to ensure that The Virginia Department of Education (VDOE) sponsored orientation course is completed within 90 calendar days of employment. Evidence: The record for staff #6, date of employment 4/19/21, and the record for staff #7, date of employment, 09/07/21, did not contain documentation of the VDOE training being completed”
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8VAC20-780-70
“Based on interview, the center failed to keep at the center the name, address, and telephone number of a person to be notified in an emergency for all staff. Evidence: When asked to see the record for staff #10, the Director stated that it was not at the center because staff #10 had transferred over from another center. The Director stated that the center did not have emergency contact information for staff #10.”
Jun 9, 2022: inspection3 deficiencies
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8VAC20-780-150-B
“Based on records review, the center did not ensure that the original physical examination was signed and dated by a physician. Evidence: Child #2 had a physical that was not signed or dated by a physician.”
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8VAC20-780-270-A
“Based on observation, the center did not ensure that areas and equipment of the center, inside and outside, were maintained in a clean, safe and operable condition. Evidence:1) Classroom #6 contained an approximately 8 inch by 2 inch area of exposed drywall and peeling paint. 2) Classroom #6 had a broken counter edge that was sharp to the touch.”
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8VAC20-780-280-B
“Based on observation the center did not ensure that hazardous substances such as cleaning materials were kept in a locked place using a safe locking method that prevents access by children. Evidence: 1) Classroom #7 had an unlocked cabinet which contained 2 cans of Barbasol shaving cream with labels that read ?keep out of reach of children? and ?warning?. 2) The Kitchen door was unlocked and had a piece of tape over the door latch that prevented it from closing. The kitchen contained unlocked cleaning agents.”
Nov 8, 2021: inspection1 deficiency
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63.2(17)-1720.1-B-4
“Based on a review of staff records and interview, the center did not ensure to obtain a copy of the results of a criminal history record check and sex offender registry check prior to the first day of employment from any state in which the applicant has resided in the preceding five years. Evidence: 1. The record of Staff #1 (DOH 9/7/21) contained documentation of results of the criminal history check and sex offender registry check dated 9/15/21. 2. Administration acknowledged they were not complete prior to hire.”
All 33 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Sep 15, 2026 | Inspection | 5 violations cited |
| Jun 22, 2026 | Inspection | 1 violation cited |
| May 21, 2026 | Inspection | 3 violations cited |
| May 21, 2026 | Inspection | 2 violations cited |
| Mar 26, 2026 | Inspection | 5 violations cited |
| Feb 18, 2026 | Complaint inspection | No violations cited |
| Sep 25, 2025 | Inspection | 2 violations cited |
| Jul 24, 2025 | Inspection | 3 violations cited |
| May 6, 2025 | Complaint inspection | 2 violations cited |
| Apr 15, 2025 | Inspection | No violations cited |
| Apr 15, 2025 | Inspection | 3 violations cited |
| Oct 28, 2024 | Inspection | No violations cited |
| Aug 26, 2024 | Complaint inspection | No violations cited |
| Aug 26, 2024 | Inspection | No violations cited |
| Jun 13, 2024 | Inspection | 4 violations cited |
| Apr 24, 2024 | Complaint inspection | No violations cited |
| Apr 24, 2024 | Inspection | 2 violations cited |
| Feb 8, 2024 | Inspection | No violations cited |
| Feb 8, 2024 | Inspection | 6 violations cited |
| Dec 11, 2023 | Inspection | No violations cited |
| Sep 14, 2023 | Inspection | No violations cited |
| Jul 31, 2023 | Inspection | 2 violations cited |
| Jul 14, 2023 | Inspection | 5 violations cited |
| Jun 27, 2023 | Complaint inspection | No violations cited |
| Jun 27, 2023 | Complaint inspection | 6 violations cited |
| May 30, 2023 | Inspection | 3 violations cited |
| May 5, 2023 | Inspection | 5 violations cited |
| May 2, 2023 | Inspection | 5 violations cited |
| May 2, 2023 | Complaint inspection | 1 violation cited |
| Apr 19, 2023 | Inspection | 3 violations cited |
| Nov 7, 2022 | Inspection | No violations cited |
| Jun 9, 2022 | Inspection | 3 violations cited |
| Nov 8, 2021 | Inspection | 1 violation cited |
Is it licensed?
- Child Day Center: Two Year license, expires Oct 22, 2028.
- Ages: 1 month - 12 years 11 months.
- Capacity: 113 children.
Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.
Has Virginia acted against it?
- 7 complaint inspections on record.
- 2 complaint allegations published with Virginia’s findings, 2 of them found valid.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations and Search for Child Day Care: each complaint’s page, with its allegations and findings. Checked Nov 2, 2026. Updated weekly.
| Date | What | Detail |
|---|---|---|
| Jul 27, 2023 | Complaint | Allegation: Physical Abuse/Neglect. Virginia’s finding: Reported/Valid. |
| Jul 27, 2023 | Complaint | Allegation: Physical Plant. Virginia’s finding: Reported/Valid. |
Who does the caring?
- Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Virginia’s search doesn’t list owners.
How is it rated?
- Virginia’s search doesn’t show a quality rating.
How does it compare nearby?
- Among 165 child care providers in Chesterfield County, the middle value for violations cited in the last three years was 9; this one had 38.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.
| Place | Violations cited in the last three years |
|---|---|
| KinderCare Education LLC - Dogwood This child care provider | 38 |
| Southside Church of the Nazarene | 7 |
| Ms. Donna Poling | 6 |
| Centralia Child Development Center, Inc. | 20 |
| The Goddard School | 5 |
| Childtime Learning Centers - Memory Lane | 77 |
| New Hope Lutheran Church | 1 |
| Woodlake United Methodist Church | 3 |
| Tamera Biby | 5 |
| Faith of Life Daycare Center | 55 |
| Young Mens Christian Association of Greater Richmond- Winterpock | 9 |
| Young Mens Christian Association of Greater Richmond-Swift Creek | 10 |
| Childtime Learning Center | 36 |
What the record doesn’t say
- Virginia doesn’t grade how serious a violation is, so no severity is shown.
- Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
- Virginia doesn’t publish staffing levels or owners for individual providers.
- A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
- Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
- Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.
Sources
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Virginia Department of Education, Search for Child Day Care: each facility’s page.
Checked Nov 2, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
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Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations.
Checked Nov 2, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
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Virginia Department of Education, Search for Child Day Care: each complaint’s page, with its allegations and findings.
Checked Nov 2, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 2, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.