Hearth Record

Greenbrier Family YMCA

A child day center in Chesapeake, Virginia 23320

1033 Greenbrier Parkway, Chesapeake, Virginia 23320. (757) 547-9622.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 27 deficiencies in 7 months of the last 36. Last cited Aug 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

18 inspections on record, the latest on Aug 25, 2026.

27 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

27 deficiencies in 7 months of the last 36. Last cited Aug 2026. The last 3 years, to Nov 5, 2026.

27 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

Aug 25, 2026: complaint inspection2 deficiencies
  • 8VAC20-780-280-B

    “Hazardous substances shall be kept in a locked place using a safe locking method that prevents access by children. The chemical storage located next to the pools had a Danger - chemical warning sign on the front and was unlocked and accessible to children.”

    Rule 8VAC20-780-280-B. From a complaint.

  • The operational responsibilities of the licensee shall include ensuring that the center’s activities are maintained in compliance with the center’s own policies and procedures that are required by these standards.

    “The center’s supervision policy requires staff to know the number, identity, and location of all participants in their care at all times and using face-to-name recognition practices during transitions. Neither Staff A, B or C were able to identify which of the 33 children present in the 6 year-old class on 08/04/06 were in the pool and which were out of the pool during their scheduled swim time at 10:00am. The face-to-name sheet used on 08/04/2026, was left blank from 10:00am - 1:00pm.”

    Rule 8VAC20-780-40-E. From a complaint.

Aug 6, 2026: subsidy health and safety inspection6 deficiencies
  • 22.1-289.035-A

    “Staff are required to complete repeat background checks 5 years from the last one. Staff D did not have a signed sworn statement signed since 01/30/2018.”

    Rule 22.1-289.035-A.

  • 22.1-289.035-B-1

    “Staff are required to provide a signed sworn statement of affirmation prior to beginning employment. Staff A did not have documentation of having signed a sworn statement of affirmation.”

    Rule 22.1-289.035-B-1.

  • 22.1-289.035-B-4

    “Staff are required to obtain a criminal records check, sex offender check and search of the central registry from any state in which they have lived outside of Virginia within the last 5 years. Staff C indicated on the sworn statement of affirmation as living outside the state of Virginia. The center did not obtain a criminal record check, sex offender or search of the central registry for that state.”

    Rule 22.1-289.035-B-4.

  • 22.1-289.036-B-3

    “The center is required to obtain the results of a search of the central registry for all staff for any founded complaint of child abuse or neglect against them. Staff C did not have documentation of a central registry check.”

    Rule 22.1-289.036-B-3.

  • 8VAC20-780-210-A

    “Program leaders shall be at least 18 years of age, have fulfilled a high school program completion or the equivalent, and meet one of the qualifications listed in the standards. Staff C and Staff E did not have the qualifications required for the position as a program leader. The files listed Staff C and Staff E listed as a Program Leader and the director affirmed both were staffed in this role.”

    Rule 8VAC20-780-210-A.

  • 8VAC20-780-260-B

    “The center is required to provide an annual health inspection. The last health inspection of the center was dated 03/2025.”

    Rule 8VAC20-780-260-B.

Apr 7, 2026: subsidy health and safety inspection4 deficiencies
  • 8VAC20-780-150-B

    “Each immunization report shall be signed by a physician, his designee, or an official of a local health department. Child #1, #2 and #3 did not have an immunization report with a physician’s signature indicating they were “adequately immunized.””

    Rule 8VAC20-780-150-B.

  • 8VAC20-780-260-A

    “The center shall provide to the licensing representative an annual fire inspection report from the appropriate fire official. The last fire inspection of the center was dated 03/24/2025.”

    Rule 8VAC20-780-260-A.

  • 8VAC20-780-270-A

    “Areas and equipment of the center, inside and outside, shall be maintained in a safe condition. There was a broken electrical outlet cover in the main daycare area and an electrical cord plugged into the wall and on the end was a hair dryer between two water sources.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-320-B

    “Each restroom area provided for children shall be equipped with soap, toilet paper, and disposable towels or an air dryer within reach of children. A school-age child walked out of a bathroom to look for another bathroom because it did not have any toilet paper.”

    Rule 8VAC20-780-320-B.

Dec 10, 2025: complaint inspection2 deficiencies
  • 8VAC20-780-340-A

    The inspectors’ words, 128 words

    “When staff are supervising children, they shall always ensure their care, protection, and guidance. None of the staff whom were responsible for supervising children in the summer camp witnessed that seven children (ages 5-6yrs) were involved in behaviors involving inappropriate touch amongst their peers. 1. Children reported they were involved in inappropriate touch amongst their peers. 2. A child pulled down her pants and exposed her bottom to her peers because another child told her to do it. 3. Another child told her parent that her friend kissed her in the mouth and exposed a body part to her and another child. 4. Three children were in the bathroom together with a pool towel over their head. While under the towel one child was kissed by another child.”

    Rule 8VAC20-780-340-A. From a complaint.

  • The operational responsibilities of the licensee shall include ensuring that the center’s activities are maintained in compliance with the center’s own policies and procedures required by these standards. According to the center’s Discipline Policy in the “Parent Handbook,” it requires that inappropriate behavior will result in documentation in the child’s file. It also states offenses related to sexual misconduct will immediately be reported to the Director.

    “1. The center did not have documentation that during summer camp 7 children (ages 5-6yrs) were involved in incidents of inappropriate touch amongst each other. 2. The center also did not have documentation that the program director was notified. 3. Only 1 of the 7 children involved had documentation in their record of their involvement in the incidents.”

    Rule 8VAC20-780-40-E. From a complaint.

Jul 30, 2025: inspection5 deficiencies
  • 8VAC20-780-190-A

    “Program directors are to meet one of four required qualifications. Program Director, Staff D did not have written documentation that he met the requirements of a program director”

    Rule 8VAC20-780-190-A.

  • Children under 10 years of age always shall be within actual sight and sound supervision of staff.

    “1. On 07/16/2025 while on the pool deck an 8 year-old child #1 chipped 3 teeth after running into another child. Neither Staff A, B or C, whom were responsible for supervising the children were unaware that a child #1 was injured. 2. On 07/30/2025 9 year-old child #4 was in the outside play area with no actual sight or sound supervision of staff.”

    Rule 8VAC20-780-340-F.

  • 8VAC20-780-400-A

    “In order to promote the child’s physical, intellectual, emotional, and social wellbeing and growth, staff shall interact with the child and one another to provide needed help, comfort, support. When guiding the behavior of children, staff did not use positive redirection, rather only used commands and directives in a harsh and abrupt tone toward the children.”

    Rule 8VAC20-780-400-A.

  • 8VAC20-780-480-C

    “When swimming, staff shall have a system for accounting for all children in the water. On 07/16/2025 Staff did not have a system for accounting for all the children in the water when an 8 year-old child chipped 3 teeth while participating in swimming activities by the pool. Staff nor management were able to explain verbally or provide written procedures for a system used for accounting for all children in the water.”

    Rule 8VAC20-780-480-C.

  • 8VAC20-780-550-P

    “The center shall maintain a written record of children’s serious and minor injuries and include all required components. The injury report dated 07/16/2025 involving an 8 year-old child #1, whom chipped 3 teeth while in care, did not include the names of the staff or life guard who were present at the time of the injury or how it was treated.”

    Rule 8VAC20-780-550-P.

Jan 28, 2025: inspection3 deficiencies
  • Cribs, cots, mats and beds used by children other than infants during the designated rest period or during evening and overnight care shall have linens consisting of a top cover and a bottom cover or a one-piece covering which is open on three edges.

    “A child was observed taking a nap on a mat that did not have a top or bottom cover.”

    Rule 8VAC20-780-450-A.

  • Medication shall be labeled with the child’s name, the name of the medication, the dosage amount, and the time or times to be given.

    “The center had an emergency medication that was not labeled with the child’s name, dosage or times to be given.”

    Rule 8VAC20-780-510-G.

  • Documentation of 2 or more references checked prior to employment are required for each staff person to include: Dates of contact , Names of persons contacted,The firms contacted, Results and Signature of person making call.

    “The records for Staff A, B, C and D did not include a signature of the person making the call to check each staff reference.”

    Rule 8VAC20-780-70.

Nov 11, 2024: inspection1 deficiency
  • Areas and equipment of the center, inside and outside, shall be maintained in a safe condition.

    “There was a two tiered rack of chairs stored in the room used for the school-out program. The inspector pushed on the rack and the top tier of chairs were not secured and slide around.”

    Rule 8VAC20-780-270-A.

Jan 26, 2024: inspection4 deficiencies
  • Based on a record review the center did not ensure all staff had a tuberculosis screening at least every 2 years from the date of the last screening.

    “Evidence: Staff #5’s last tuberculosis screening was dated 06/03/2021. Staff #5’s record did not have a repeat tuberculosis test/screening 2 years from the date of the last one.”

    Rule 8VAC20-780-160-C.

  • Based on a record review the center did not ensure there was an annual inspection from the health department.

    “Evidence: The center’s last health inspection was dated 01/11/2023. The interim director verified that was the last time the center had an inspection.”

    Rule 8VAC20-780-260-B.

  • Based on observation the center did not ensure all hazardous substances were kept in a locked place using a safe locking method that prevents access by children.

    “Evidence: In the main room used for care, there was a bottle of disinfectant on the check-in table in reach of children.”

    Rule 8VAC20-780-280-B.

  • Based on observation and record review the center did not ensure that in each grouping of children there was at least one staff member who meets the qualifications of a program leader or program director.

    “Evidence Staff #5 was observed supervising 13 children (the youngest was 5 years) in the teen room. 1. Staff #5 was listed in the file as an assistant and did not have documentation of meeting the qualifications of a program leader. 2. Administration confirmed staff #5 was supervising the 13 children alone and did not have the qualifications of a program leader.”

    Rule 8VAC20-780-340-D.

Dec 29, 2022: inspection6 deficiencies
  • Based on record review and interview, the center failed to ensure that staff shall have a central registry finding within 30 days of employment .

    “Evidence: 1. Staff 4, hire date 06/03/2022, does not have a central registry finding on file. 2. Administrative staff confirmed that a central registry finding was not on file for staff 4.”

    Rule 8VAC20-770-60-C-2.

  • Based on record review and interview, the center failed to ensure that each staff shall submit documentation of a negative tuberculosis screening at the time of employment and prior to coming into contact with children.

    “Evidence: 1. Staff 4, hire date 06/03/2022, does not have a TB screening on file. 2. Staff 5, hire date 05/22/2019, does not have a TB screening on file. 3. Administrative staff confirmed that staff 4 and staff 5 did not have a TB screening on file.”

    Rule 8VAC20-780-160-A.

  • Based on record review and interview, the center failed to ensure that The Virginia Department of Education-sponsored orientation course shall be completed within 90 calendar days of employment.

    “Evidence: 1. Staff 1, hire date 06/04/2022, has not completed Virginia Preservice training. 2. Staff 2, hire date 11/23/2021, has not completed Virginia Preservice training. 3. Staff 3, hire date 09/21/2021, has not completed Virginia Preservice training. 4. Staff 4, hire date 06/03/2022, has not completed Virginia Preservice training. 6. Administrative staff confirmed the above staff had not completed this training.”

    Rule 8VAC20-780-240-A.

  • Based on observation, the center failed to ensure that areas and equipment of the center, inside and outside, shall be maintained in a safe condition.

    “Evidence: 1. Toppling hazards were observed in two classrooms that were in use during the inspection. a. A plastic storage cabinet measuring 67 x 27 inches was not secured to the wall in the teen room. Four boxes and assorted items were stored on top of this cabinet. b. A box containing a couch , measuring 26 x 67 inches , was stored in the I-Zone classroom. This box was stored upright and was accessible and within reach of children in this classroom.”

    Rule 8VAC20-780-270-A.

  • Based on observation, the center failed to make provision shall be made for an individual place for each child’s personal belongings.

    “Evidence: 1. Multiple coats and lunch containers were observed stored on the floor, beside the storage baskets, in the teen room and I-Zone classrooms. a. Many of the children’s belongings that were placed in baskets were spilling out of the baskets onto the floor as well as onto other children’s belongings.”

    Rule 8VAC20-780-430-K.

  • Based on observation, the center failed to ensure that a 911 or local dial number for police, fire and emergency medical services and the number of the regional poison control center shall be posted in a visible place at each telephone.

    “Evidence: 1. Emergency telephone numbers were not posted near the telephones in the teen room and I -Zone classroom. a. Both classrooms were in use during the inspection.”

    Rule 8VAC20-780-550-I.

Jul 14, 2022: inspection2 deficiencies
  • Based on record review and interview, the center failed to ensure that staff have a central registry finding within 30 days of employment.

    “Evidence: 1. Staff 1, hire date 09/08/2020, lacks the findings of a central registry check. 2. Administrative staff verified that these findings were not available for staff 1.”

    Rule 8VAC20-770-60-C-2.

  • Based on interview and observation, staff failed to ensure that tables shall be sanitized prior to use for feeding.

    “Evidence: 1. Children were observed eating lunch at the outdoor picnic tables. The inspector asked the staff if the tables had been sanitized prior to lunch and staff stated the tables had not been sanitized. 2. Children were observed eating lunch at the tables set up in the gym. The inspector asked the staff if the tables had been sanitized prior to lunch and staff stated the tables had not been sanitized.”

    Rule 8VAC20-780-560-J.

Apr 12, 2022: subsidy health and safety inspection2 deficiencies
  • Based on record review and interview, the vendor failed to ensure that within the first 90 days of employment or subsidy vendor approval all staff who work directly with children shall complete Virginia Preservice Training for Child Care Staff.

    “Evidence: 1. Staff 1, hire date 09/21/2021, has not completed the 10-hour Virginia Preservice Training. 2. Staff 2, hire date 07/02/2021, has not completed the 10-hour Virginia Preservice Training. 3. Administrative staff confirmed that staff 1 and staff 2 had not completed this training.”

    Rule 8VAC20-790-600-B.

  • Based on record review and interview, the vendor failed to ensure that staff who work directly with children shall annually attend the department’s health and safety update course.

    “Evidence: 1. Staff 3, hire date 09/16/2019, has not completed the annual 3-hour updated subsidy training course. 2. Administrative staff confirmed that staff 3 had not completed this annual subsidy training.”

    Rule 8VAC20-790-600-F.

Apr 12, 2022: inspection9 deficiencies
  • Based on observation, the center failed to ensure that areas and equipment of the center, inside and outside, shall be maintained in a safe and operable condition.

    “Evidence: 1. Dangling cords were observed from wall mounted televisions in the teen room and the multipurpose classroom. 2. Two propone tanks were observed stored on the floor beside and under the parent sign in table / entrance/exit to the multipurpose classroom.”

    Rule 8VAC20-780-270-A.

  • Based on observation, the center failed to ensure that hazardous substances such as cleaning materials shall be kept in a locked place using a safe locking method that prevents access by children.

    “Evidence: The sanitizing agent used by staff to disinfectant tables were observed stored in staff backpacks which lacked any type of locking mechanism.”

    Rule 8VAC20-780-280-B.

  • Based on interview, the center failed to ensure that during the center’s hours of operation, one adult on the premises shall be in charge of the administration of the center. This person shall be either the administrator or an adult appointed by the licensee or designated by the administrator.

    The inspectors’ words, 104 words

    “Evidence: 1. Staff 1, designed to be in charge of the center during the absence of the program director, stated she was not provided access to children’s records. a. The inspector requested records for three children in care, child 1, 2 and 3. Staff 1 stated that the only information she had available for these children was parent contact information. b. Staff 1 stated the director was away for the day and she had no way to obtain any information about the children in care as she had not been provided with the required approvals to access the children’s records which are maintained electronically.”

    Rule 8VAC20-780-340-B.

  • Based on classroom review, the center failed to maintain, in a way that is accessible to all staff who work with children, a current written list of all children’s allergies, sensitivities, and dietary restrictions in each room or area where children are present.

    “Evidence: A copy of the current allergy list was not available in the teen classroom and the gymnasium which which were in use by children during the inspection.”

    Rule 8VAC20-780-40-M.

  • Based on observation, the center failed to ensure that personal articles shall be individually assigned.

    “Evidence: 1. 12 of 14 water bottles observed in the gym lacked any type of name lable.”

    Rule 8VAC20-780-430-I.

  • Based on observation, the center failed to ensure when food is brought from home the food container shall be clearly dated and labeled in a way that identifies the owner.

    “Evidence: 1. Children’s lunch containers were not dated and a sample of eight reviewed lacked a name label.”

    Rule 8VAC20-780-560-G.

  • Based on observation and interview, the center failed to ensure that tables shall be sanitized before and after each use for feeding. Sanitized requires that the surface of the item is sprayed with the disinfectant solution and allowed to air dry on the surface for a minimum of two minutes.

    “Evidence: 1. Staff were observed spraying tables with disinfectant solution and immediately wiping them with a cloth towel. The same cloth towel was used repeatedly to wipe each table. a. Staff confirmed it was the usual practice to wipe the tables with the cloth towel immediately after spraying the disinfectant solution.”

    Rule 8VAC20-780-560-J.

  • Based on record review, the center failed to ensure that children’s records contain all of the required elements.

    The inspectors’ words, 91 words

    “Evidence: 1. The enrollment record for child 1 lacked the following required information: a. Work phone number and place of employment for each parent; b. Name, address, and phone number of two designated people to call in an emergency; c. Names of persons authorized to pick up the child; d. Allergies and intolerance to medication or any other substances, and actions to take in an emergency situation; e. Chronic physical problems and pertinent developmental information and any special accommodations needed; f. Previous child day care and schools attended by the child.”

    Rule 8VAC20-780-60-A.

  • Based on record review, the center failed to ensure that a written agreement between the parent and the center shall be in each child’s record by the first day of the child’s attendance. The agreement shall be signed by the parent and include: a. An authorization for emergency medical care should an emergency occur when the parent cannot be located immediately; b. A statement that the center will notify the parent when the child becomes ill and that the parent will arrange to have the child picked up as soon as possible if so requested by the center; and c. A statement that the parent will inform the center within 24 hours or the next business day after his child or any member of the immediate household has developed any reportable communicable disease, as defined by the State Board of Health, except for life threatening diseases which must be reported immediately.

    “Evidence: 1. There was no written parent agreement on file for child 1 who was in care during the inspection. a. Child 1 has an enrollment date of 09/07/2021.”

    Rule 8VAC20-780-90-A.

All 18 visits on record
Visits on record
DateVisitWhat the record says
Aug 25, 2026Complaint inspection2 violations cited
Aug 6, 2026Subsidy health and safety inspection6 violations cited
Apr 7, 2026Subsidy health and safety inspection4 violations cited
Dec 10, 2025Complaint inspection2 violations cited
Jul 30, 2025Subsidy health and safety inspectionNo violations cited
Jul 30, 2025Inspection5 violations cited
Jan 28, 2025Subsidy health and safety inspectionNo violations cited
Jan 28, 2025Inspection3 violations cited
Nov 11, 2024Subsidy health and safety inspectionNo violations cited
Nov 11, 2024Inspection1 violation cited
Jan 26, 2024Subsidy health and safety inspectionNo violations cited
Jan 26, 2024Inspection4 violations cited
Dec 29, 2022Inspection6 violations cited
Dec 29, 2022Subsidy health and safety inspectionNo violations cited
Jul 14, 2022Subsidy health and safety inspectionNo violations cited
Jul 14, 2022Inspection2 violations cited
Apr 12, 2022Inspection9 violations cited
Apr 12, 2022Subsidy health and safety inspection2 violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires Nov 28, 2026.
  • A current subsidy provider.
  • Ages: 5 years - 12 years 11 months.
  • Capacity: 170 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 2 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 121 child care providers in the City of Chesapeake, the middle value for violations cited in the last three years was 13; this one had 27.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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