Katrina Nelson
A family day home in Richmond, Virginia 23231
2202 Westover Avenue, Richmond, Virginia 23231. (804) 482-9022.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.
The short answer
- 12 deficiencies in the last three years
- Aug 192026 the latest visit on record
- 10 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean4
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
16 inspections on record, the latest on Aug 19, 2026.
12 violations cited in the last three years.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.
When those deficiencies happened
12 deficiencies in 5 months of the last 36. Last cited Aug 2026. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.
Aug 19, 2026: subsidy health and safety inspection2 deficiencies
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**Repeat Violation** Children’s records are required to contain written authorization for emergency medical care should an emergency occur and the parent cannot be located immediately unless the parent presents a written objection to provision of medical treatment on religious or other grounds.
“The record for Child 6 did not contain a written authorization for emergency medical care.”
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Documentation of additional immunizations is required once every six months for children under the age of two years.
“Child #6, 20 months old, last documented immunization was over 7 months ago.”
Apr 28, 2026: subsidy health and safety inspection4 deficiencies
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Household members are required to undergo a background check every five years.
“The most recent central registry check for household member #1 was overdue by a year and four months.”
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Each child shall be provided with an individual crib, cot, rest mat or bed for resting or napping.
“At the time of inspection, there were three children under the age of 12 months in care and only one crib observed in the family day home.”
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Children’s records are required to contain all of the required information.
“The record for Child #6 and #7 were missing the following required components: Written authorization for emergency medical care should an emergency occur and the parent cannot be located immediately unless the parent presents a written objection to provision of medical treatment on religious or other grounds.”
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Bottles shall be refrigerated and labeled with the child’s full name and the date, if more than one infant is in care.
“Four bottles containing milk were observed without a label of the child’s full name and date during the inspection. There were 3 infants in care at the time of the inspection.”
Feb 25, 2025: inspection3 deficiencies
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Caregivers shall obtain a minimum of 16 clock hours of training annually.
“Caregiver #2 obtained three of the required 16 hours of training in 2024.”
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Children’s records are required to contain information on allergies and actions to take in an emergency situation.
“The record for child #8, who has been in care for over 2 weeks, has a diagnosed food allergy and did not have actions to take in an emergency situation in their file.”
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Before attendance, documentation of immunizations is to be obtained for each child.
“The record for child #8 contained immunizations received 7 days after the child entered care.”
Aug 23, 2024: inspection2 deficiencies
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Based on review of children’s records, the provider did not obtain parent’s signed acknowledgement of annual review of emergency contact information.
“Evidence: 1. The record for child #6 did not contain documentation of an annual review of emergency contact information. 2. The provider acknowledged the parent had not signed the document for reviewing the information.”
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Based on observation and interview, the provider did not ensure the telephone number for the responsible person for emergency back up care was posted in a visible area close to the telephone.
“Evidence: 1. During the inspection, the telephone number and information for a responsible person for emergency back up care was not listed on the emergency contacts list posted by the provider. 2. The provider acknowledged not having the responsible person for emergency back up care listed.”
Jun 28, 2024: inspection1 deficiency
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Based on review of two caregiver’s records and interview, the assistant caregiver did not obtain a minimum of 16 clock hours of training annually in areas relevant to the job responsibilities.
“Evidence: The assistant had documentation of 3 hours of training in 2023. The provider and the assistant acknowledged that the assistant had not followed through with the annual training requirements.”
Aug 11, 2023: inspection4 deficiencies
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Based on observation, the provider failed to ensure the license was posted in a conspicuous place.
“Evidence: The provider was not able to locate the license during the inspection.”
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Based on observation and interview, the provider failed to ensure areas and equipment of the home, inside and outside, were maintained in a clean, safe and operable condition.
“Evidence: 1.The changing table had visible brown stains and coffee beans were observed underneath the changing pad. 2. During an interview, the provider acknowledged spilled coffee beans were under the changing pad and the changing table was not clean.”
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Based on observation, the provider did not ensure that the diapering surface was nonabsorbent.
“Evidence: 1.The diaper changing pad on the changing table had tears making it an absorbent surface. 2. Children were observed being diapered on the torn changing pad.”
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Based on review of documentation and interview, the provider failed to practice monthly evacuation drill.
“Evidence: 1. The practice evacuation drills documented for 2023 did not include an evacuation drill for July 2023. 2. During an interview, the provider acknowledged the last drill was conducted on 6/19/2023.”
Jun 7, 2023: inspection4 deficiencies
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Based on record review and interview, the provider failed to ensure a sworn disclosure statement and criminal history record check was completed for one household member within 30 days of the person turning 18 years old.
“Evidence: 1. Household member #1 became 18 years of age on 4/6/2023 and did not have documentation of a sworn disclosure statement or criminal history record check. 2. During an interview with the provider, household member #1’s birthdate was confirmed as correct and the provider acknowledged the sworn disclosure statement and criminal history record check has not been completed.”
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Based on record review and interview, the provider did not ensure to obtain a current Report of Tuberculosis Screening published by the Virginia Department of Health or a form consistent with it documenting the absence of a communicable form for adult household member prior to coming into contact with children.
“Evidence: 1. The record for adult household member #1 did not contain documentation of a tuberculosis screening. 2. During an interview with the provider, it was acknowledged that a tuberculosis screening has not been conducted.”
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Based on documentation reviewed and interview, the Provider failed to ensure all household pets (dogs or cats) are vaccinated for rabies and treated for fleas, ticks or worms as needed.
“EVIDENCE: 1. The provider’s 3 dogs were observed in the backyard. 2. Vaccinations for the 3 dogs expired on 2/15/2023. 3. During an interview, the provider confirmed the vaccinations were expired.”
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Based on record review and interview, the provider failed to annually review contact information for 3 children to ensure the information was correct.
“Evidence: 1 Child #1(start date 8/30/21), Child #4 (start date 6/22/20) and child #5 (start date 7/2/19) did not document annual reviews for 2022 to ensure emergency contact information was correct. 2. During an interview with the provider, it was acknowledged that the annual reviews were not completed.”
Sep 15, 2022: inspection6 deficiencies
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Based on review of caregiver records, the provider did not obtain for each caregiver a current tuberculosis screening every two years from the date of the first screening.
“Evidence: The record of caregiver #2 contained documentation of a tuberculosis screening dated 10/20/2019, exceeding two years.”
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Based on review of caregiver records and interview, the provider did not ensure in addition to first aid and CPR training, caregivers obtained a minimum of 16 hours of training annually.
“Evidence: 1. The provider had documentation of three hours of training completed during the training period. The provider stated she could not locate her own record containing her remaining training hours for the year of September 17, 2021 through September 16, 2022. A total of 13 hours was missing. 2. The record of caregiver #2 contained documentation of 3 hours of annual training for the period 03/03/2021- 03/02/2022. A total of 13 hours was missing.”
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Based on observation, the provider did not ensure potentially poisonous substances, materials and supplies such as, but not limited to, cleaning agents, disinfectants and deodorizers were stored in area inaccessible to children.
“Evidence: Two canisters of cleaning agents were observed under the bathroom sink in the unlocked cabinet. The bathroom is used by children in care.”
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Based on observation, the provider did not ensure child-resistant protective covers were installed on all unused electrical outlets and surge protectors accessible to children under five years of age.
“Evidence: Two electrical outlets located in the living room where children were in care did not have protective covers installed.”
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Based on interview, the provider did not have a landline telephone available, operable, and accessible during the family day home’s hours of operation.
“Evidence: The provider stated she did not have a telephone in the home but did have service for one.”
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Based on review of four children’s records, the provider did not obtain documentation that a child had been adequately immunized before a child attended the family day home.
“Evidence: 1. The record of child #1, enrolled 05/23/2022, contained documentation of immunizations dated 05/25/2022, exceeding the first day of enrollment. 2. The record of child #2, enrolled 08/15/2022, contained documentation of immunizations dated 08/23/2022, exceeding the first day of enrollment 3. The record of child #3, enrolled 09/06/2022, contained documentation of immunizations dated 09/12/2022, exceeding the first day of enrollment”
All 16 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Aug 19, 2026 | Subsidy health and safety inspection | 2 violations cited |
| Apr 28, 2026 | Subsidy health and safety inspection | 4 violations cited |
| Aug 22, 2025 | Subsidy health and safety inspection | No violations cited |
| Aug 21, 2025 | Inspection | No violations cited |
| Feb 25, 2025 | Subsidy health and safety inspection | No violations cited |
| Feb 25, 2025 | Inspection | 3 violations cited |
| Aug 23, 2024 | Subsidy health and safety inspection | No violations cited |
| Aug 23, 2024 | Inspection | 2 violations cited |
| Jun 28, 2024 | Subsidy health and safety inspection | No violations cited |
| Jun 28, 2024 | Inspection | 1 violation cited |
| Aug 11, 2023 | Subsidy health and safety inspection | No violations cited |
| Aug 11, 2023 | Inspection | 4 violations cited |
| Jun 7, 2023 | Inspection | 4 violations cited |
| Jun 7, 2023 | Subsidy health and safety inspection | No violations cited |
| Sep 15, 2022 | Subsidy health and safety inspection | No violations cited |
| Sep 15, 2022 | Inspection | 6 violations cited |
Is it licensed?
- Family Day Home: Two Year license, expires Sep 16, 2028.
- A current subsidy provider.
- Ages: 1 month - 7 years 11 months.
- Capacity: 10 children.
Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.
Has Virginia acted against it?
- 0 complaint inspections on record.
- No complaint allegations published with findings.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations and Search for Child Day Care: each complaint’s page, with its allegations and findings. Checked Nov 5, 2026. Updated weekly.
Who does the caring?
- Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Virginia’s search doesn’t list owners.
How is it rated?
- Virginia’s search doesn’t show a quality rating.
How does it compare nearby?
- Among 232 child care providers in Henrico County, the middle value for violations cited in the last three years was 10; this one had 12.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.
| Place | Violations cited in the last three years |
|---|---|
| Michelle Henderson | 47 |
| Ms. Qiana Davis | 2 |
| Tuckaway-Varina Child Development Center | 13 |
| Visions Child Development Center | 99 |
| Heaven Sent Child Care, LLC | 26 |
| Kingdom Kidz Academy LLC | 40 |
| Ms. Lafawyne Taylor | Not given |
| Sowing Seeds Academy-New Market | 11 |
| Henrico Education Foundation - Montrose | 4 |
| Katrina Nelson This child care provider | 12 |
| Aliesha Miffin | 15 |
| Exceptional Learning Center LLC | 57 |
What the record doesn’t say
- Virginia doesn’t grade how serious a violation is, so no severity is shown.
- Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
- Virginia doesn’t publish staffing levels or owners for individual providers.
- A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
- Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
- Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.
Sources
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Virginia Department of Education, Search for Child Day Care: each facility’s page.
Checked Nov 5, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
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Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations.
Checked Nov 5, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
-
Virginia Department of Education, Search for Child Day Care: each complaint’s page, with its allegations and findings.
Checked Nov 5, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.