Hearth Record

Sushma Pandey Bista

A family day home in Ashburn, Virginia 20148

23132 Dunlop Heights Terrace, Ashburn, Virginia 20148. (703) 380-4296.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 19 deficiencies in 6 months of the last 36. Last cited Oct 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

10 inspections on record, the latest on Oct 29, 2026.

19 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

19 deficiencies in 6 months of the last 36. Last cited Oct 2026. The last 3 years, to Nov 5, 2026.

19 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

Oct 29, 2026: inspection3 deficiencies
  • Annually, the provider shall review with the parent the emergency contact information required in each child’s record to ensure the information is correct and shall obtain the parents signed acknowledgment of the review.

    “The record for #4 did not have a parent’s signature for an annual review of the emergency contact information. Child #4 has been in in care for over a year.”

    Rule 8VAC20-800-780-B.

  • Within seven business days of the child’s first day of attendance at the home based child care, the provider shall obtain from each parent verification of the identity and age of the child.

    “The provider did not obtain verification of the identity and age of Child #5. Child #5 has been in care for 14 days. Caregiver #1 confirmed that verification of age and identity was not obtained within seven business days of the child’s first day of attendance.”

    Rule 8VAC20-800-80-A.

  • Before the child may attend the home based child care, the provider shall obtain documentation that the child has been adequately immunized.

    “The record for Child #5 did not have documentation of immunizations. Child #5 has been in care for 14 days and present the day of the inspection. Caregiver #1 confirmed that immunizations were not obtained on the first day attendance.”

    Rule 8VAC20-800-90-A.

Apr 6, 2026: inspection4 deficiencies
  • Providers shall obtain current certification in cardiopulmonary resuscitation(CPR) to he age of the children in care every two years.

    “Caregiver #1 did not obtain current certification in CPR. Caregiver #1’s certification expired on 01/25/2026.”

    Rule 8VAC20-800-140-B-3.

  • The provider did not obtain current certification in first aid.

    “Caregiver #1 did not obtain current certification in first aid. Caregiver #1’s certification expired on 01/25/2026.”

    Rule 8VAC20-800-140-B-4.

  • Repeat Violation

    “Children’s records shall contain the policy number of the child’s medical insurance. The record for Child #1, in care for two months, did not contain the policy number of the child’s medical insurance. The record for Child #7, in care for five months, did not contain the policy number of the child’s medical insurance.”

    Rule 8VAC20-800-60-B.

  • Within seven business days of the child’s first day of attendance at the family day home, the provider shall obtain from the parent verification of the identity and age of the child.

    “Verification of the identity and age of Child #7, in care for five months, was not obtained from the parent. Caregiver #1 confirmed that verification of the identity and age of Child #7 was not obtained.”

    Rule 8VAC20-800-80-A.

Oct 16, 2025: inspection4 deficiencies
  • A substitute provider shall record and sign the time of arrivals and departures on each day that the substitute provider works.

    “The substitute provider did not record and sign the time of arrivals and departures for each day that they worked.”

    Rule 8VAC20-800-140-D.

  • Children’s records shall contain the policy number of the medical insurance.

    “The record for Child #4 did not contain the policy number of the medical insurance.”

    Rule 8VAC20-800-60-B.

  • Repeat Violation

    “The family day home shall obtain documentation of additional immunizations for the child who is not exempt from the immunization requirements once every six months for children under the age of two. Immunization records for Child #4, 18 months old, did not contain additional immunizations once every six months. Documentation of the last immunization was taken when Child #4 was 10 months old and nine months ago.”

    Rule 8VAC20-800-90-C.

  • When meals or snacks are provided by the family day home, them menu for the current one-week period shall be dated.

    “The menu for the current one-week period was not dated.”

    Rule 8VAC20-800-920.

May 1, 2025: inspection1 deficiency
  • Repeat Violation

    “The family day home shall obtain documentation of additional immunizations for a child who is not exempt from the immunization requirements once every six months for children under the age of two years. Child #4 did not have additional immunizations once every six months. Documentation of the last immunization record was dated 07/03/2023 when the child was 16 months old. Child #4 has been in care for 21 months.”

    Rule 8VAC20-800-90-C.

Oct 16, 2024: inspection3 deficiencies
  • The provider shall obtain documentation of a physical examination prior to a child’s attendance or within 30 days after the first day of attendance.

    “There was no physical examination records available for Child #5, who had been in care for six months.”

    Rule 8VAC20-800-100-A.

  • Annually, the provider shall review with the parent the emergency contact information required in each child’s record to ensure the information is correct and shall obtain the parents signed acknowledgment of the review.

    “The records for Children #1 and #4 did not have the parent’s signature for an annual review of the emergency contact information. Child #1 had been in care for over a year. Child #4 had been in care for over a year.”

    Rule 8VAC20-800-780-B.

  • Before a child may attend the family day home, the provider shall obtain documentation that the child has been adequately immunized.

    “Child #5,17months old, did not have documentation in their record that they had been adequately immunized.”

    Rule 8VAC20-800-90-A.

Apr 15, 2024: inspection4 deficiencies
  • Based on observation, areas and furnishings of the family day home, inside and outside, were not maintained in a clean, safe, and operable condition.

    “Evidence: 1. In the basement activity room, there was peeling and chipped paint located on each wall.”

    Rule 8VAC20-800-240-A.

  • 8VAC20-800-280

    “Based on observation, potentially poisonous substances, materials and supplies such as, but not limited to cleaning agents, disinfectants, deodorizers,plant care chemicals, pesticides, and petroleum distillates were not stored away in areas inaccessible to children. Evidence: 1. A bottle of toilet cleaner was located on the floor of the bathroom and accessible to children.”

    Rule 8VAC20-800-280.

  • 8VAC20-800-70-A

    The inspectors’ words, 109 words

    “Based on documentation review and interview, parents were not provided in writing required information before the child’s first day of attendance. Evidence: 1. Child #1’s record (Start date-04/05/2023) did not contain a completed Information For Parents. 2. Child #2’s record (Start date-10/11/2022) did not contain a completed Information For Parents. 3. Child #3’s record (Start date-07/31/2023) did not contain a completed Information For Parents. 4. Child #4’s record (Start date-07/22/2021) did not contain a completed Information For Parents. 5. Child #5’s record (Start date-09/05/2023) did not contain a completed Information For Parents. 6. Caregiver #1 stated that the information required for parents was given verbally, but not in writing.”

    Rule 8VAC20-800-70-A.

  • 8VAC20-800-830-C

    “Based on documentation review and interview, documentation was not maintained of emergency evacuation drills. Evidence: 1. Documentation of the emergency evacuation drills for the months of November and December were not available for review at the time of the inspection. 2. Caregiver #1 confirmed that the emergency evacuation drill was completed, but could not locate the emergency evacuation log sheet .”

    Rule 8VAC20-800-830-C.

Oct 23, 2023: inspection5 deficiencies
  • 8VAC20-800-100-A

    “Repeat Violation Based on record review and interview, the provider did not obtain documentation of a physical examination by or under the direction of a physician prior to the child’s attendance or within 30 days after the first day of attendance. Evidence: 1. Child #1’s record (Start date-09/05/2023) did not have documentation of a physical examination. 2. Caregiver #1 confirmed that Child #1 did not have a physical examination.”

    Rule 8VAC20-800-100-A.

  • Repeat Violation

    “Based on record review, children’s records did not contain required information. Evidence: 1. Child #1’s record (Start date-09/05/2023) did not contain two emergency contacts addresses. 2. Child #6’s record (Start date-07/20/2022) did not contain documentation of the review of the child’s emergency contact information.”

    Rule 8VAC20-800-60-B.

  • 8VAC20-800-800-B

    “Based on documentation review, the provider did not document the annual review of the emergency plan. Evidence: 1. The emergency preparedness plan for the family day home was not reviewed for the current year. The last review was documented in writing on 04/26/2022.”

    Rule 8VAC20-800-800-B.

  • 8VAC20-800-90-A

    “Based on record review and interview, the provider did not obtain documentation that the child has been adequately immunized before the first day of attendance. Evidence: 1. Child #1’s record (Start date-09/05/2023) did not contain documentation of immunization records. 2. Caregiver #1 confirmed that Child #1 did not have immunization records before the first day of attendance.”

    Rule 8VAC20-800-90-A.

  • Repeat Violation

    “Based on observation, the menu for the current one week period was not dated. Evidence: 1. The menu for the current week was not dated.”

    Rule 8VAC20-800-920.

Mar 23, 2023: inspection2 deficiencies
  • 8VAC20-800-60-B

    “Based on record review, children’s records did not contain the required information. Evidence: 1. Child #2’s record (Start date-02/23/2022) did not contain documentation of the annual review of the child’s emergency contact information. 2. Child #4’s record (Start date-06/01/2021) did not contain documentation of the annual review of the child’s emergency contact information.”

    Rule 8VAC20-800-60-B.

  • 8VAC20-800-70-A

    “Based on record review, children’s records did not contain required information. Evidence: 1. Child #1’s record (Start date-10//11/2022) did not contain documentation of the Policies of the administration of medications, Provisions of the Emergency Plan, and the Liability Insurance Declaration form.”

    Rule 8VAC20-800-70-A.

Oct 20, 2022: inspection4 deficiencies
  • 8VAC20-800-100-A

    “Based on record review, the provider did not obtain documentation of a physical examination by or under the direction of a physician to a child’s attendance or within 30 days after the first day of attendance. Evidence: 1. Child #4’s record (Start date-07/20/2022) did not contain documentation of a physical examination.”

    Rule 8VAC20-800-100-A.

  • 8VAC20-800-60-B

    “Based on record review, children’s records did not contain required information. Evidence: 1. Child #4’s record (Start date-07/20/2022) did not contain documentation of the medical insurance policy number and written authorization for emergency medical care should an emergency occur. 2. Child #5’s record (Start date-10/11/2022) was missing documentation of one name, address and telephone number of an emergency contact.”

    Rule 8VAC20-800-60-B.

  • 8VAC20-800-70-A

    “Based on record review, the parents of one child were not provided the required written information before the child’s first day of attendance. Evidence: 1. Child #5’s record (Start date-10/11/2022) was missing medication administration policies and the provisions of the family day home’s emergency preparedness and response plan.”

    Rule 8VAC20-800-70-A.

  • 8VAC20-800-920

    “Based on observation, when meals or snacks are provided by the family day home, the menu for the current one-week period was not dated. Evidence: 1. The posted menu on the parent board was not dated for the current week.”

    Rule 8VAC20-800-920.

Apr 21, 2022: inspection6 deficiencies
  • 22.1-289.058

    “Based on observation and interview, the family day home was not equipped with at least one carbon monoxide detector. Evidence: 1. There was not a carbon monoxide detector in the family day home. 2. Staff #1 confirmed that the family day home did not contain a carbon monoxide detector.”

    Rule 22.1-289.058.

  • 8VAC20-800-60-B

    “Based on documentation review, children’s records did not contain required information. Evidence: 1. Child # 2’s (Start date-11/29/21) record was missing the parent’s signature for written authorization for emergency care. 2. Child #4’s record (Start date-07/27/18) was missing documentation of the review of the child’s emergency contacts.”

    Rule 8VAC20-800-60-B.

  • 8VAC20-800-760-A-1

    “Based on observation, the first aid kit did not contain required supplies. Evidence: 1. The first aid kit was missing adhesive tape, antiseptic cleaner, and tweezers.”

    Rule 8VAC20-800-760-A-1.

  • 8VAC20-800-770

    “Based on observation, the family day home did not contain a working battery operated weather band radio. Evidence: 1. The family day home did not have a working battery operated weather band radio. The provider did not have batteries for the weather band radio.”

    Rule 8VAC20-800-770.

  • 8VAC20-800-800-A

    “Based on documentation review and interview, the family day home did not have a written emergency preparedness and response plan. Evidence: 1. The family day home did not have a written emergency preparedness and response plan. 2. Staff #1 confirmed that the family day home did not have a written emergency preparedness and response plan.”

    Rule 8VAC20-800-800-A.

  • 8VAC20-820-120-E-2

    “Based on observation and interview, the findings of the most recent inspection of the facility was not posted. Evidence: 1. The findings of the most recent inspection of the facility was not posted. 2. Staff #1 confirmed that the most recent inspection of the facility was not posted.”

    Rule 8VAC20-820-120-E-2.

All 10 visits on record
Visits on record
DateVisitWhat the record says
Oct 29, 2026Inspection3 violations cited
Apr 6, 2026Inspection4 violations cited
Oct 16, 2025Inspection4 violations cited
May 1, 2025Inspection1 violation cited
Oct 16, 2024Inspection3 violations cited
Apr 15, 2024Inspection4 violations cited
Oct 23, 2023Inspection5 violations cited
Mar 23, 2023Inspection2 violations cited
Oct 20, 2022Inspection4 violations cited
Apr 21, 2022Inspection6 violations cited

Is it licensed?

  • Family Day Home: Two Year license, expires Apr 30, 2028.
  • Ages: 5 months - 12 years 11 months.
  • Capacity: 9 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 0 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 304 child care providers in Loudoun County, the middle value for violations cited in the last three years was 8; this one had 19.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

12 of the 304 in Loudoun County, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Sushma Pandey Bista This child care provider19
KinderCare Learning Center #00009122
Open Arms Christian Academy22
Omayma Eltayeb10
Rubina Sadiq10
Eman Yassin4
Misty Carbonara4
Winwood Children’s Center VIII15
Leena Batavia16
Winwood Children’s Center - Brm 220
Primrose School at Moorefield Station2
Maria Sanchez-Cerro13
Emina Trionfi25

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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