Hearth Record

Scharlese Hicks

A voluntary registration in Portsmouth, Virginia 23703

3684 Towne Point Road, Apt. B, Portsmouth, Virginia 23703. (757) 776-4511.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 12 deficiencies in 2 months of the last 36. Last cited Aug 2025. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

3 inspections on record, the latest on Aug 6, 2025.

12 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

12 deficiencies in 2 months of the last 36. Last cited Aug 2025. The last 3 years, to Nov 5, 2026.

12 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

Aug 6, 2025: subsidy health and safety inspection5 deficiencies
  • 8VAC20-790-170-D

    “The vendor shall ensure that the family day home does not exceed the capacity of children cared for as allowed by law or regulation. However, attendance records show that during the school year as many as seven children have been in care at one time where the maximum allowed for the voluntary registered homes in four children.”

    Rule 8VAC20-790-170-D.

  • 8VAC20-790-180-B

    “The vendor shall maintain a written hard copy record of daily attendance that documents the arrival and departure of each child in care as it occurs. There was not an attendance record available for review for the day/week of the inspection.”

    Rule 8VAC20-790-180-B.

  • 8VAC20-790-180-D

    “Records, reports, and information required by this part shall be maintained in the home and made accessible to department’s representative for five years after termination of services. There was not attendance records available for the previous two years of operation of this voluntary registration family day home.”

    Rule 8VAC20-790-180-D.

  • 8VAC20-790-270-A

    “Potentially poisonous substances, materials, and supplies such as, but not limited to, cleaning agents, disinfectants, deodorizers, plant care chemicals, pesticides, and petroleum distillates shall be stored away from food in areas inaccessible to children. There is pump bottle of hand sanitizer within reach of children in the bathroom. The label states “keep out of reach of children.””

    Rule 8VAC20-790-270-A.

  • 8VAC20-790-440-E

    “Tables and high chair trays shall be cleaned and sanitized daily and before and after each use for feeding. The table used to serve lunch to a child in care was not cleaned or sanitized before the child was placed at the table to eat lunch.”

    Rule 8VAC20-790-440-E.

Aug 22, 2024: subsidy health and safety inspection7 deficiencies
  • 8VAC20-790-170-D

    “Based on observation and interview the vendor failed to ensure that the family day home does not exceed the capacity of the children cared for as allowed by law or regulation. Evidence: 1 - Upon arrival there were five children in care ages where only four are allowed by law and regulation. 2 - The vendor confirmed there were five children present when the inspector arrived.”

    Rule 8VAC20-790-170-D.

  • 8VAC20-790-180-B

    “Based on documentation review the vendor failed to maintain attendance records as required. Evidence: The written attendance documentation available for review did not contain documentation of the arrival and departure of each child in care as it occurs.”

    Rule 8VAC20-790-180-B.

  • 8VAC20-790-250-F

    “Based on record review and interview the vendor failed to demonstrate compliance regarding required training. Evidence: The vendor stated she did not have any documentation of the required 16 hours of annual training nor the three hour annual update.”

    Rule 8VAC20-790-250-F.

  • 8VAC20-790-420-A

    “Based on interview the vendor failed to have a written emergency preparedness plan as required. Evidence: The vendor stated that she did not have a written emergency preparedness plan.”

    Rule 8VAC20-790-420-A.

  • 8VAC20-790-430-A-1

    “Based on interview the vendor failed to maintain a written emergency preparedness plan. Evidence: The vendor stated that she did not have written emergency preparedness plan.”

    Rule 8VAC20-790-430-A-1.

  • 8VAC20-790-430-A-2

    “Based on interview the vendor failed to demonstrate shelter-in-place procedures were practiced at least twice a year. The vendor stated that she did not have any documentation shelter-in-place procedures were practiced twice in the past year.”

    Rule 8VAC20-790-430-A-2.

  • 8VAC20-790-430-A-3

    “Based on interview the vendor failed to demonstrate lockdown procedures were practiced at least annually. The vendor stated that she did not have any documentation lockdown procedures were practiced annually.”

    Rule 8VAC20-790-430-A-3.

Aug 7, 2023: subsidy health and safety inspection9 deficiencies
  • 8VAC20-770-40-D-1-a

    “Based on record review the vendor failed to ensure that central registry finds are maintained current and up to date. Evidence: The most recent central registry finding for the vendor is dated July 24, 2017 and is out dated.”

    Rule 8VAC20-770-40-D-1-a.

  • 8VAC20-790-180-B

    “Based on interview the vendor failed to maintain a written hard copy record of daily attendance that documents the arrival and departure of each child in care as it occurs. Evidence: The vendor stated there is not a written hard copy attendance available for review during the inspection.”

    Rule 8VAC20-790-180-B.

  • 8VAC20-790-190-B

    “Based on record review and interview the vendor failed to maintain children’s records as required. Evidence: 1 - Only two of the four children present for care have documentation of immunization on file. 2 - The vendor stated that she did not immunization records for two of the four children present for care today.”

    Rule 8VAC20-790-190-B.

  • 8VAC20-790-270-A

    “Based on observation the vendor failed to ensure that potentially poisonous substances are stored in areas inaccessible to children. Evidence: 1 - There were cleaning chemical accessible and within of reach of children in the bathroom used by children in care. 2 - The vendor confirmed that the cleaning chemicals were accessible and within reach of children in care.”

    Rule 8VAC20-790-270-A.

  • 8VAC20-790-390-A

    “Based on observation the vendor failed to ensure that children’s hands are washed with soap and running water before and after eating meals. Evidence: 1 - Children in care did not wash their hands before or after eating lunch. 2 - The vendor confirmed that the children did not wash their hands before or after eating lunch.”

    Rule 8VAC20-790-390-A.

  • 8VAC20-790-410-B

    “Based on observation the vendor failed to ensure that there is one working battery operated flashlight. Evidence: The provider stated that she did not a working battery operated flashlight.”

    Rule 8VAC20-790-410-B.

  • 8VAC20-790-420-A

    “Based on interview the vendor failed to have a written emergency preparedness plan including all required elements. Evidence: The vendor stated that she did not have a written emergency preparedness plan.”

    Rule 8VAC20-790-420-A.

  • 8VAC20-790-440-E

    “Based on observation the vendor failed to ensure that tables are cleaned and sanitized before and after each use for feeding. Evidence The table used to serve children on was not cleaned or sanitized before or after the children were served lunch.”

    Rule 8VAC20-790-440-E.

  • 8VAC20-790-450-I

    “Based on observation the vendor failed to ensure that semisolid food is fed with spoon unless written instructions from a physician or physician’s designee state differently. Evidence 1 - Child # 1 was fed a bottle that contained formula and rice cereal. 2 - The vendor stated that she did not have written instructions from the child’s doctor to feed the semisolid food through a bottle rather than a spoon.”

    Rule 8VAC20-790-450-I.

All 3 visits on record
Visits on record
DateVisitWhat the record says
Aug 6, 2025Subsidy health and safety inspection5 violations cited
Aug 22, 2024Subsidy health and safety inspection7 violations cited
Aug 7, 2023Subsidy health and safety inspection9 violations cited

Is it licensed?

  • Voluntary Registration: Two Year registration, expires Aug 7, 2027.
  • A current subsidy provider.
  • Capacity: 4 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 0 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 88 child care providers in the City of Portsmouth, the middle value for violations cited in the last three years was 12; this one had 12.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

11 of the 88 in the City of Portsmouth, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
La Petite Academy #713920
Mrs. Sheran Oliver12
Christopher Academy4
Dana Harris15
LaShama Porter10
Small Voices’ Academy15
Raquel Owens42
Sweethaven Baptist Church0
Ms. Sonitha Blizzard5
Scharlese Hicks This child care provider12
YMCA Child Care at Portsmouth YMCA47
Ms. Clara Robinson5

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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