Hearth Record

Small Voices’ Academy

A child day center in Portsmouth, Virginia 23703

5960 Churchland Boulevard, Portsmouth, Virginia 23703. (757) 484-7888.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 15 deficiencies in 4 months of the last 36. Last cited May 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

16 inspections on record, the latest on May 12, 2026.

15 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

15 deficiencies in 4 months of the last 36. Last cited May 2026. The last 3 years, to Nov 5, 2026.

15 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

May 12, 2026: subsidy health and safety inspection5 deficiencies
  • 22.1-289.036-A

    “The center must request repeat background checks every five years. The sworn statement reviewed for Staff #1 was expired and had been expired for five months.”

    Rule 22.1-289.036-A.

  • 8VAC20-780-130-E

    “The center shall obtain documentation of additional immunizations once every six months for children under the age of two years. Immunization documentation for Child #1 was not obtained every six months, as required for children under two years of age.”

    Rule 8VAC20-780-130-E.

  • 8VAC20-780-330-B

    “Repeat Violation Where playground equipment is provided, resilient surfacing shall comply with minimum safety standards (six inches). On the day of the inspection, the resilient surfacing measured around a stationary car on the outdoor play area was two and a half inches.”

    Rule 8VAC20-780-330-B.

  • 8VAC20-790-600-D-1

    “All staff who work directly with children shall have within 90 days of the date of employment current certification in cardiopulmonary resuscitation (CPR) appropriate to the ages of children in care. The record for Staff #2 (employed for six months) did not contain a CPR certification.”

    Rule 8VAC20-790-600-D-1.

  • 8VAC20-790-600-D-2

    “All staff who work directly with children shall have within 90 days of the date of employment current certification in first aid appropriate to the ages of children in care. The record for Staff #2 (employed for six months) did not contain a first aid certification.”

    Rule 8VAC20-790-600-D-2.

Nov 25, 2025: inspection3 deficiencies
  • 8VAC20-780-260-A

    “The center shall provide to the licensing representative an annual fire inspection report from the appropriate fire official having jurisdiction. There was no documentation at the center to show that a fire inspection was completed in 2025.”

    Rule 8VAC20-780-260-A.

  • 8VAC20-780-330-B

    “Where playground equipment is provided, resilient surfacing shall comply with minimum safety standards. On the day of the inspection, one inch of resilient surfacing was measured around a stationary car on the outdoor play area.”

    Rule 8VAC20-780-330-B.

  • 8VAC20-780-550-D

    “Repeat Violation The center shall implement a monthly practice evacuation drill. There was no documentation to show that an evacuation drill was completed in September of 2025.”

    Rule 8VAC20-780-550-D.

May 16, 2025: inspection5 deficiencies
  • 22.1-289.011-F

    “The license and any other documents required by the Superintendent shall be posted in a conspicuous place on the licensed premises. The results of the most recent inspection were not posted, which is required.”

    Rule 22.1-289.011-F.

  • 8VAC20-780-150-B

    “Each report shall include the date of the physical examination and dates immunizations were received and shall be signed by a physician, his designee, or an official of a local health department. The immunizations for Child #3 (enrolled for one year) was not signed by a physician, his designee, or an official of a local health department.”

    Rule 8VAC20-780-150-B.

  • 8VAC20-780-420-E-3

    “Staff shall request at least annually parent confirmation that the required information in the child’s record is up to date. The records for Child #1 (enrolled for two years) and Child #2 (enrolled for over a year) did not contain parent confirmation that information in the records is up to date.”

    Rule 8VAC20-780-420-E-3.

  • 8VAC20-780-550-D

    “The center shall implement a monthly practice evacuation drill. The center did not have documentation to show that an evacuation drill was completed in January through April of 2025.”

    Rule 8VAC20-780-550-D.

  • 8VAC20-780-560-F

    “A menu listing foods to be served for meals and snacks during the current one-week period shall be posted in a location conspicuous to parents or given to parents. On the day of the inspection, the menu posted was not for the current week.”

    Rule 8VAC20-780-560-F.

Dec 4, 2024: subsidy health and safety inspection1 deficiency
  • 8VAC20-790-600-F

    “Staff who work directly with children shall, annually attend at least 16 hours of training and staff development activities, to include the department’s health and safety update course. The records for Staff #1, Staff #2, Staff #3, and Staff #4 did not contain documentation that the department’s health and safety update course was completed in 2023.”

    Rule 8VAC20-790-600-F.

Dec 4, 2024: inspection1 deficiency
  • 22.1-289.035-A

    “The center must request a repeat criminal history search every five years. The record for Staff #1 (program director, employed for eighteen years) did not have a five year repeat criminal history search, which is required once expired. Staff #1 was observed working on the day of the inspection.”

    Rule 22.1-289.035-A.

Sep 20, 2022: subsidy health and safety inspection1 deficiency
  • 8VAC20-790-600-D-1

    “8VAC20-790-600. Based on record review and interview, it was determined that the center did not ensure that staff have a current certification in cardiopulmonary resuscitation (CPR) appropriate to the ages of children in care. Evidence: 1. Staff #2, (date of hire: 04/30/2018) did not have a current CPR certification. 2. Staff #1 confirmed Staff #2 did not have a current CPR certification.”

    Rule 8VAC20-790-600-D-1.

Sep 20, 2022: inspection1 deficiency
  • 8VAC20-780-60-A

    The inspectors’ words, 135 words

    “Based on record review and interview, it was determined that the center did not ensure that a record for each child enrolled have the work phone number of each parent who has custody. Evidence: 1. Four of the five records reviewed did not have work phone numbers for their parent or guardian listed in the record. A. Child #1 (date of enrollment 9/10/21) did not have their father’s work phone number. B. Child #2 (date of enrollment 4/20/22) did not have both parents? work numbers. C. Child #3 (date of enrollment 01/03/2022) did not have the mother’s work number. D. Child #4 (date of enrollment 01/03/2022) did not have the mother’s work number. 2. Staff #1 confirmed that four of the five records reviewed did not have parent’s work phone numbers listed in their record.”

    Rule 8VAC20-780-60-A.

Jan 4, 2022: inspection1 deficiency
  • Based on observation the center failed to ensure that outside equipment of the equipment of the center shall be maintained in a safe condition.

    “Evidence: 1. One wooden spindle, located between the railing at the third step is missing from the playground play structure. a. The opening is large enough for a child to fall through.”

    Rule 8VAC20-780-270-A.

All 16 visits on record
Visits on record
DateVisitWhat the record says
May 12, 2026Subsidy health and safety inspection5 violations cited
Nov 25, 2025Subsidy health and safety inspectionNo violations cited
Nov 25, 2025Inspection3 violations cited
Jun 10, 2025Complaint inspectionNo violations cited
May 16, 2025Inspection5 violations cited
May 16, 2025Subsidy health and safety inspectionNo violations cited
Dec 4, 2024Subsidy health and safety inspection1 violation cited
Dec 4, 2024Inspection1 violation cited
Apr 29, 2024Subsidy health and safety inspectionNo violations cited
Apr 29, 2024InspectionNo violations cited
Jan 17, 2023Subsidy health and safety inspectionNo violations cited
Jan 17, 2023InspectionNo violations cited
Sep 20, 2022Subsidy health and safety inspection1 violation cited
Sep 20, 2022Inspection1 violation cited
Jan 4, 2022Inspection1 violation cited
Jan 4, 2022Subsidy health and safety inspectionNo violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires Feb 3, 2027.
  • A current subsidy provider.
  • Ages: 1 month - 12 years 11 months.
  • Capacity: 70 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 1 complaint inspection on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 88 child care providers in the City of Portsmouth, the middle value for violations cited in the last three years was 12; this one had 15.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

11 of the 88 in the City of Portsmouth, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
La Petite Academy #713920
Mrs. Sheran Oliver12
Christopher Academy4
Dana Harris15
LaShama Porter10
Small Voices’ Academy This child care provider15
Raquel Owens42
Sweethaven Baptist Church0
Ms. Sonitha Blizzard5
Scharlese Hicks12
YMCA Child Care at Portsmouth YMCA47
Ms. Clara Robinson5

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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