Hearth Record

Norfolk State University Child Development Lab

A child day center in Norfolk, Virginia 23504

700 Park Avenue, JBB 113A, Norfolk, Virginia 23504. (757) 823-8111.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 15 deficiencies in 5 months of the last 36. Last cited Jun 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

7 inspections on record, the latest on Jun 9, 2026.

15 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

When those deficiencies happened

15 deficiencies in 5 months of the last 36. Last cited Jun 2026. The last 3 years, to Nov 2, 2026.

15 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

Jun 9, 2026: subsidy health and safety inspection3 deficiencies
  • 8VAC20-780-160-C

    “At least every two years from the date of the initial tuberculosis (TB) screening or testing, staff members shall obtain and submit the results of a follow-up tuberculosis screening. 2 out of 4 staff records reviewed show TB tests that expired in 2025.”

    Rule 8VAC20-780-160-C.

  • 8VAC20-780-270-A

    “Areas and equipment of the center, inside and outside, shall be maintained in safe condition. A piece of play equipment approximately 3 ? feet tall is not secured to the wall and poses a toppling hazard.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-560-F

    “Centers shall follow the most recent, age-appropriate nutritional requirements of the Child and Adult Care Food Program of the United States Department of Agriculture (USDA). The breakfast served to children contained 2 of three required components.”

    Rule 8VAC20-780-560-F.

Nov 18, 2025: inspection2 deficiencies
  • 8VAC20-780-60-A

    “The center will maintain a separate record for each child at the center with all required information. The record for Child #1 did not include documentation of addresses for the emergency contacts listed.”

    Rule 8VAC20-780-60-A.

  • 8VAC20-780-70

    “Staff records contain documentation to demonstrate that the individual possesses the education, certification, and experience required by the job position. The record for Staff #1 does not include documentation that the staff possesses the education required for the position of program leader.”

    Rule 8VAC20-780-70.

Apr 29, 2025: inspection2 deficiencies
  • 8VAC20-780-60-A

    “Each center shall maintain and keep at the center a separate record for each child enrolled as required. Two out of five children’s records have incomplete emergency contact information. Two out of five children’s records reviewed do not have documentation of the first date of attendance.”

    Rule 8VAC20-780-60-A.

  • 8VAC20-780-70

    “Staff records shall be kept for each staff person as required, including documentation of orientation, training, and references. Two out of four staff records reviewed do not contain documentation that orientation was completed. One out of four staff records reviewed did not contain documentation that references were checked prior to employment. One out of four staff records reviewed did not contain documentation that recognizing and reporting child abuse and neglect was obtained.”

    Rule 8VAC20-780-70.

Oct 9, 2024: inspection6 deficiencies
  • 22.1-289.035-B-2

    “Providers must obtain a completed national criminal background check prior to the employee’s first day of employment. Staff #3 who had been an administrator of the program for more than 12 months, did not have a completed national criminal background check.”

    Rule 22.1-289.035-B-2.

  • 8VAC20-780-270-A

    “Areas and equipment of the center, inside and outside, shall be maintained in a safe condition. There were window blind cords hanging down within reach of children in the three to four year old classroom where children were present.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-280-B

    “Hazardous substances such as cleaning materials shall be kept in a locked place using a safe locking method that prevents access by children. Multiple containers and spray bottles of cleaning solvents with warning labels, ?Keep out of reach of children,? were unlocked in the in the kitchen area and accessible to children.”

    Rule 8VAC20-780-280-B.

  • 8VAC20-780-340-C

    “During the stated hours of operation, there always shall be on the premises when one or more children are present one staff member who meets the qualifications of a program leader and an immediately available staff member, volunteer or other employee with direct means for communication between the two of them. Staff #1 has been left alone working in the facility with at least four children in care from 4-5:30pm daily on regular occurrence since 9/9/2024.”

    Rule 8VAC20-780-340-C.

  • 8VAC20-780-340-D

    “In each grouping of children at least one staff member who meets the qualifications of a program leader shall be regularly present. There were six children present for in care with Staff #1 and Staff #2 however, neither of these meet program leader qualifications.”

    Rule 8VAC20-780-340-D.

  • 8VAC20-780-70

    “Documentation to demonstrate that the individual possesses the education, certification, and experience required by the job position is required in each staff record. The records for Staff #1 and Staff #2 do not contain any documentation of education, certifications or experience.”

    Rule 8VAC20-780-70.

Mar 4, 2024: inspection2 deficiencies
  • 22.1-289.035-B-2

    The inspectors’ words, 129 words

    “Based on record review and interview the center failed to ensure that fingerprint background checks are obtained prior to hire. Evidence: 1 - the records for Staff #2, #3 and #4 contained documentation that fingerprint background checks were obtained after the documented date of hire. a. Staff #2 has a fingerprint background check dated January 2, 2024. However, the documented date of hire is November 10, 20203. b. Staff #3 has a fingerprint background check dated January 2, 2024. However, the documented date of hire is November 10, 20203. c. Staff #4 has a fingerprint background check dated December 29, 2023. However, the documented date of hire is November 10, 20203. 2 - Staff #1 confirmed that the fingerprint background checks were obtained after the documented date of hire.”

    Rule 22.1-289.035-B-2.

  • 22.1-289.035-B-4

    “Based on record review and interview the center failed to obtained out state background checks as required. Evidence: The record for Staff #5 contains documentation that the staff lived in North Carolina within the past five years. However, there is no documentation that an out of state central registry background check was requested prior to employment.”

    Rule 22.1-289.035-B-4.

All 7 visits on record
Visits on record
DateVisitWhat the record says
Jun 9, 2026Subsidy health and safety inspection3 violations cited
Nov 18, 2025Inspection2 violations cited
Apr 29, 2025Inspection2 violations cited
Oct 9, 2024Inspection6 violations cited
Mar 4, 2024Inspection2 violations cited
Apr 27, 2022InspectionNo violations cited
Nov 19, 2021InspectionNo violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires Dec 31, 2027.
  • Ages: 3 years - 5 years.
  • Capacity: 25 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.

Has Virginia acted against it?

  • 0 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 143 child care providers in the City of Norfolk, the middle value for violations cited in the last three years was 13; this one had 15.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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