Hearth Record

The New E3 School

A child day center in Norfolk, Virginia 23504

2901 Granby Street, Norfolk, Virginia 23504. (757) 961-6416.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 19 deficiencies in 6 months of the last 36. Last cited Jul 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

16 inspections on record, the latest on Sep 1, 2026.

19 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

When those deficiencies happened

19 deficiencies in 6 months of the last 36. Last cited Jul 2026. The last 3 years, to Nov 2, 2026.

19 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

Jul 24, 2026: inspection1 deficiency
  • 8VAC20-780-160-A

    “The documentation of the required screening for tuberculosis shall have been completed within the last 30 calendar days of the date of employment. The TB screening for staff 1 was completed approximately 120 days prior to employment.”

    Rule 8VAC20-780-160-A.

Feb 9, 2026: inspection2 deficiencies
  • 22.1-289.035-B-4

    “Authorize the child day center to obtain a copy of the results of a sex offender registry check, and a search of the child abuse and neglect registry or equivalent registry from any state in which the individual has resided in the preceding five years. The facility did not obtain a central registry check and sex offender check from another state that staff 1 has resided in within the past five years.”

    Rule 22.1-289.035-B-4.

  • 8VAC20-780-500-B

    “For children younger than three years, diapers shall be changed on a changing table or countertop. Staff in the two-year classroom were observed changing children’s diapers while the children were standing up.”

    Rule 8VAC20-780-500-B.

Jul 28, 2025: inspection1 deficiency
  • 8VAC20-780-330-B

    “Where playground equipment is provided the fall zone shall encompass sufficient area to include the child’s trajectory in the event of a fall while the equipment is in use. The fall zone shall be under equipment with moving parts and meet the use zones required by the National Program for Playground Safety. The fall zone surrounding the see saw, located on the children’s playground, does not meet the requirement of 6 feet on all sides outlined by the National Program for Playground Safety.”

    Rule 8VAC20-780-330-B.

Apr 24, 2025: inspection2 deficiencies
  • 8VAC20-780-400-B

    “Behavioral guidance shall be intended to redirect children to appropriate behavior. Staff 1 did not make any attempt to redirect child 1 as their behavior escalated during a tantrum on the afternoon of 4/15/2025.”

    Rule 8VAC20-780-400-B.

  • 8VAC20-780-410-1

    “The following actions are forbidden: roughly handling a child. During child 1’s tantrum, staff 1 rough handled child 1 by pushing the child away, pulling the child’s arm and picking the child up off the floor.”

    Rule 8VAC20-780-410-1.

Jul 15, 2024: inspection2 deficiencies
  • Based on record review and interview, the center failed to obtain documentation of additional immunizations once every six months for children under the age of two years.

    “Evidence: 1. Child 1 lacked documentation of having received additional immunizations once every six months for children under the age of two years. a. The most recent immunizations on file for child 1 were administered on 04/17/2023. This immunization record is not current for a child of child 1’s age. 2, Administrative staff confirmed that an updated immunization record had not been obtained for child 1.”

    Rule 8VAC20-780-130-E.

  • Based on record review, the center failed to ensure that the written record of children’s serious and minor injuries in which entries are made the day of occurrence include all of the required elements.

    “Evidence: 1. 11 of 16 injury reports reviewed lacked documentation of the time the parent was notified of the injury.”

    Rule 8VAC20-780-550-P.

Jan 10, 2024: inspection11 deficiencies
  • Based on observation, the center failed to ensure that a copy of the Notice of Intent was posted in a prominent place at each public entrance of the licensed premises to advise consumers of serious or persistent violations.

    “Evidence: 1. The Notice of Intent, issued on 03/23/2023, was not posted in a prominent place at the public entrance of the facility on both dates of the renewal inspection which was initiated on 01/10/2024 and completed on 01/19/2024. a. The Notice of Intent was posted on a bulletin board located on the wall in the back right hand corner of the office area.”

    Rule 22.1-289.023-A.

  • Repeat Violation / Systemic Deficiency Based on record review and interview, the center failed to obtain a copy of the results of a search of the child abuse and neglect registry or equivalent registry from any state in which the individual has resided in the preceding five years.

    The inspectors’ words, 112 words

    “Evidence: 1. The results of an out-of-state central registry check were not on file for staff 1 who has been employed since 09/07/2023 and indicated on her sworn statement of affirmation that she had resided in a state outside of Virginia within the past five years. 2. The results of an out-of-state central registry check were not on file for staff 2 who has been employed since 03/15/2023 and indicated on her sworn statement of affirmation that she had resided in a state outside of Virginia within the past five years. 3. Administrative staff confirmed that the results of an out-of-state central registry check were not on file for these two staff.”

    Rule 22.1-289.035-B-4.

  • Repeat Violation/Systemic Deficiency Based on record review and interview, the center failed to ensure that each staff member shall submit documentation of a negative tuberculosis screening at the time of employment and shall have been completed within the last 30 calendar days of employment.

    “Evidence: 1. The tuberculosis screening for staff 3 was conducted after her hire date of 01/13/2023. The TB screening on file was completed on 02/06/2023. 2. Administrative staff confirmed that the TB screening for staff 3 was obtained after her hire date.”

    Rule 8VAC20-780-160-A.

  • Based on staff interviews, record review and a review of center video the center failed to ensure when staff are supervising children, they shall always ensure their care and protection.

    The inspectors’ words, 201 words

    “Evidence: 1. The failure of staff to conduct any check of the playground and accurately complete the name-to-face attendance sheet resulted in child 1, age 3 years, being left on the outdoor play area for approximately 2 minutes 16 seconds on 11/29/2023. a. Center video shows child 1 running into an area of the playground that is covered by a tree and can not be seen by staff 1 who is standing at the classroom door preparing to take the class inside. b. Center video shows staff 1 walking with the class back into the facility without conducting any type of review of the outdoor play area. c. The name-to-face sheet, completed by staff 1 at the conclusion of outdoor play, indicated that child 1 was present. However, child 1 was not present as she remained on the playground without her classmates or assigned caregivers. d. Administrative staff 1 stated that when she walked into the classroom at approximately 4:13 pm she observed, through the classroom window. child 1 standing outside the classroom. e. Administrative staff 1 further stated that staff 1 was not aware that child 1 was outside until it was brought to her attention by administrative staff 1.”

    Rule 8VAC20-780-340-A.

  • Based on staff interviews, record review and a review of center video the center failed to ensure when staff are supervising children, they shall always ensure their care and protection.

    The inspectors’ words, 201 words

    “Evidence: 1. The failure of staff to conduct any check of the playground and accurately complete the name-to-face attendance sheet resulted in child 1, age 3 years, being left on the outdoor play area for approximately 2 minutes 16 seconds on 11/29/2023. a. Center video shows child 1 running into an area of the playground that is covered by a tree and can not be seen by staff 1 who is standing at the classroom door preparing to take the class inside. b. Center video shows staff 1 walking with the class back into the facility without conducting any type of review of the outdoor play area. c. The name-to-face sheet, completed by staff 1 at the conclusion of outdoor play, indicated that child 1 was present. However, child 1 was not present as she remained on the playground without her classmates or assigned caregivers. d. Administrative staff 1 stated that when she walked into the classroom at approximately 4:13 pm she observed, through the classroom window. child 1 standing outside the classroom. e. Administrative staff 1 further stated that staff 1 was not aware that child 1 was outside until it was brought to her attention by administrative staff 1.”

    Rule 8VAC20-780-340-A.

  • Based on staff interviews and a review of center video, the center failed to ensure that children under 10 years of age always shall be within actual sight and sound supervision of staff.

    The inspectors’ words, 106 words

    “Evidence: 1. Child 1, age 3 years, was left alone, without adult supervision, on the outdoor play area for approximately 2 minutes and 11 seconds on 11/29/2023. a. Center video shows staff 1, who was responsible for the supervision of child 1, going inside of the facility with the 3-year old class at approximately 4:11 pm without child 1. b. Center video shows child 1 running to the classroom door after the class has gone inside with staff 1. c. Child 1 stands at the door until 4:13 pm ( and 16 seconds) when the door is opened for the child to enter into the classroom.”

    Rule 8VAC20-780-340-F.

  • Based on record review and interview, the center failed to ensure that the operational responsibilities of the licensee shall include ensuring that the center’s activities are maintained in compliance with these standards, the center’s own policies and procedures that are required by these standards.

    The inspectors’ words, 110 words

    “Evidence: 1. Staff 2 failed to report a suspicion of inappropriate behavior guidance immediately as required by the center staff handbook which states that staff are to immediately report any suspicion of child abuse or neglect. a. On 08/10/2023 staff 2 reported to administrative staff that she had witnessed multiple incidents of inappropriate behavior guidance dating back to approximately 04/01/2023. b. Staff 2 confirmed to the inspector that she had failed to report her concerns of inappropriate behavior guidance immediately as required. c. Staff 2 additionally confirmed to the inspector that she was aware of the center policy for reporting concerns of inappropriate behavior guidance but had failed to follow.”

    Rule 8VAC20-780-40-E.

  • Based on record review, the center failed to ensure that medication procedures shall include methods to prevent use of outdated medication.

    “Evidence: 1. Written medication logs (reviewed on 01/10/2024) indicate that a prescription medication with an expiration date of 10/2023, was administered to child 1 on 11/14/2023 and 11/15/2023 by staff 4. 2. Administrative staff confirmed the accuracy of the medication log that the medication had been administered after the date of expiration.”

    Rule 8VAC20-780-510-E.

  • Based on medication review, the center failed to ensure that when an authorization for medication expires, the parent shall be notified that the medication needs to be picked up within 14 days or the parent must renew the authorization. Medications that are not picked up by the parent within 14 days will be disposed of by the center by either dissolving the medication down the sink or flushing it down the toilet.

    “Evidence: 1. An over-the-counter medication with an expired authorization was observed in the center medication box when reviewed on 01/10/2024. a. The written authorization for an over-the-counter medication for child 2 expired on 12/15/2023. 2. Administrative staff confirmed that an updated authorization had not been obtained from the parent and physician.”

    Rule 8VAC20-780-510-P.

  • Based on record review and interview, the center failed to implement monthly practice evacuation drills.

    “Evidence: 1. The written emergency fire drill log for the facility indicated that a fire drill had not been conducted in October and December of 2023. 2. Administrative staff verified that fire drills had not been conducted in October and December of 2023.”

    Rule 8VAC20-780-550-D.

  • Based on observation, the center failed to ensure that a copy of any special order issued by the department was posted in a prominent place at each public entrance of the licensed premises to advise consumers of serious or persistent violations.

    “Evidence: 1. The special order, issued on 05/08/2023, was not posted in a prominent place at the public entrance of the facility on both dates of the renewal inspection which was initiated on 01/10/2024 and completed on 01/19/2024. a. The special order was posted on a bulletin board located on the wall in the back right hand corner of the office area.”

    Rule 8VAC20-820-120-E-6.

Mar 10, 2023: complaint inspection1 deficiency
  • 8VAC20-780-410-1

    The inspectors’ words, 164 words

    “Based on interviews and written statements, it was determined that the center did not ensure that the following actions or threats thereof are forbidden: forcing a child to assume an uncomfortable position as punishment. Evidence: 1. Staff #3 observed Staff #2 holding Child #1 by their ankles in a vertical position upside down. The child’s head was over 12 inches off the ground. Staff #3 heard Staff #2 state to Child #1, ?Child #1 it’s time to go to sleep!? 2. Staff #4 observed Staff #2 holding Child #1 upside down by her feet stating, ?Ha ha, I scared you.? Child #1 was observed vertical and off the ground being held by their feet. 3. Staff #1 completed an internal investigation and interviews were conducted of staff that observed the incident. Staff #1 confirmed that they had enough to support the allegations in which the child was placed upside down by Staff #2. Administrative action was taken on Staff #2 which resulted in termination.”

    Rule 8VAC20-780-410-1. From a complaint.

Nov 22, 2022: inspection3 deficiencies
  • Based on record review and interview, the center failed to obtain a copy of the results of the results of a criminal history record information check from any state in which the individual has resided in the preceding five years.

    “Evidence: 1. Staff 1 lacked the results of a criminal record check from another state. a. Staff 1 has a hire date of 03/07/2022 and has resided outside of Virginia within the past five years according to documentation on file in the employment record. 2. Administrative staff confirmed that an out-of-state criminal record check had not been obtained for staff 1.”

    Rule 22.1-289.035-B-4.

  • Based on record review, the center failed to ensure that each staff member shall submit documentation of a negative tuberculosis screening at the time of employment and shall have been completed within the last 30 calendar days of employment.

    “Evidence: 1. The TB screening for staff 1 was conducted more than 30 days before her hire date of 03/07/2022. The TB screening on file was conducted on 08/31/2021.”

    Rule 8VAC20-780-160-A.

  • Based on observation, the center failed to ensure that areas and equipment of the center, inside and outside, shall be maintained in a safe condition.

    “Evidence: 1. Three sections of what appears to be a landscaping hose is exposed in such a way as to create a tripping hazard on the outdoor play area. a. This area is located near the gate used by children and staff to enter and exit from the outdoor play area.”

    Rule 8VAC20-780-270-A.

Oct 7, 2022: inspection2 deficiencies
  • Based on observation, interviews, and a review of records, the center failed to ensure that when staff are supervising children, they shall always ensure their care and protection.

    The inspectors’ words, 484 words

    “Evidence: 1. The facility failed to put any systems in place to ensure the care and protection of a two-year old child that had demonstrated behavior challenges. a. Staff 1, staff 2 and staff 3 all reported that a close relative of child 1 indicated that he had problems with hitting and biting during a trial day on 09/30/2022. All three staff noted that child 1 exhibited behavior challenges on this day which included running around the class, turning off the lights, climbing on the furniture and 3 attempts to exit the classroom during the one hour he was in care. b. Staff 1, staff 2 and staff 3 all reported that child 1 exhibited the same challenging behaviors on his first day of care, 10/4/2022, which included: hitting children and staff, throwing toys, running around the classroom, standing on tables, pushing chairs around the classroom, and attempting at least 9 times to run out of the classroom. c. Staff 1, staff 2 and staff 3 additionally reported that child 1 was non-verbal and did not respond to any verbal cues which included his name. 2. All 3 staff stated no plan had been put in place to manage child 1’s behaviors and that no one was watching the door during parent pick-up despite the multiple times child 1 had attempted to exit the classroom that morning and on his pervious visit on 09/30/2022. 3. Written information for child 1, age two years, indicated one diagnosed special need. The child’s physician indicated that child 1 needed to be referred for evaluation for a second special need. a. Administrative staff stated it was the general practice of the school to have a behavior coach observe new children the first week of school and put plans and training in place once observations had been completed. b. Administrative staff stated they did provide written information to staff regarding child 1’s diagnosed special need but no plan was put in place for staff to manage this need. c. Administrative staff stated they were aware that child 1 was under evaluation for a second special need however, no information from the parent was requested and this suspicion was not reviewed or discussed with staff as to how to manage any behavior challenges that could arise from both the diagnosed and suspected special need. 4. Staff 1, staff 2 and staff 3 all stated they had received no information or training strategies regarding child 1’s special needs from administrative staff. a. Staff 1 stated the only information she was provided was the name of the child and relevant allergy information. b. Staff 2 stated there was no plan in place and no information had been provided about child 1. “It was his first day so no plan was set in place...no information was provided from leadership.” c. Staff 3 stated, “No one from administrative gave us any information about him.””

    Rule 8VAC20-780-340-A.

  • Based on staff interviews and a review of center video, the center failed to ensure that children under 10 years of age always shall be within actual sight and sound supervision of staff.

    The inspectors’ words, 415 words

    “Evidence: 1. Staff 1, staff 2 and staff 3, who were responsible for the supervision of child 1 failed to maintain sight and sound supervision of child 1, age 2 years, when he walked out of the classroom and the facility without their knowledge at approximately 3:40 pm on 10/04/2022. 2. Center video footage shows child 1 walking out of the facility behind adult 1 who had 3 children at approximately 3:42 pm. a. child 1 is then observed standing and walking around the sidewalk area in front of the facility. No center staff were present. b. Adult 2, not a staff member, takes child 1 back into the facility and places him in the care of office staff. 3. Staff 1 stated she did not see child 1 leave the classroom and became aware that he was missing when attendance was taken at approximately 3:45 pm. a. Staff 1 stated that staff 2 noted that child 1 was missing when they completed the final attendance before taking the children outside. b. Staff 1 stated she told staff 2 to check the bathroom while she immediately entered the hall way in search of child 1. c. Staff 1 stated she did not see child 1 in the hallway however, as she was walking toward the office, staff 4 was walking toward her to alert her that child 1 had been found outside of the facility and was now in the care of administrative staff. 4. Staff 2 stated she did not see child 1 leave the classroom and became aware that he was missing when attendance was taken at approximately 3:45 pm as the class prepared for outdoor play. a. Staff 2 confirmed that she checked the bathroom, which was empty, while staff 1 left the classroom to search for child 1 in the hallway. 5. Staff 3 verified that child 1 was found to be missing when they counted children in preparation for departure to the playground. “We realized we didn’t have child 1.” a. Staff 3 verified that after the bathroom was checked, staff 1 left the classroom to search for child 1 where he was found in the office with administrative staff. 6. Administrative staff verified that child 1 was brought into the facility by adult 2 at approximately 3:45 pm after being found standing on the sidewalk in front of the facility. 7. Adult 1 and adult 2 confirmed they observed child 1 outside of the facility without any staff supervision.”

    Rule 8VAC20-780-340-F.

May 4, 2022: inspection2 deficiencies
  • Based on record review, the center failed to ensure that documentation of the TB screening shall have been completed within the last 30 calendar days of the date of employment.

    “Evidence: 1. The TB screening for staff 1, hire date 03/03/2022, was completed on 03/18/2022.”

    Rule 8VAC20-780-160-A-2.

  • Based on observation, the center failed to ensure that the findings of the most recent inspection of the facility were posted .

    “Evidence: 1. The violation notice from the renewal inspection conducted on 02/04/2022 were not posted. a. The inspection summary was posted.”

    Rule 8VAC20-820-120-E-2.

Jan 26, 2022: inspection6 deficiencies
  • Based on record review and interview, the center failed to obtain a copy of the results of a sex offender registry check, and a search of the child abuse and neglect registry or equivalent registry from any state in which the individual has resided in the preceding five years.

    “Evidence: 1. Staff 1, hire date 11/10/2021, does not have the results of a sex offender check and central registry check from the State of North Carolina. a. Staff 1 indicated on the completed sworn statement or affirmation she had resided in this state within the past five years. 2. Administrative staff confirmed that the results of a sex offender check and central registry check had not been obtained from the State of North Carolina.”

    Rule 22.1-289.035-B-4.

  • Based on record review, the center failed to ensure that an employee must not be employed until the agency or home has the person’s completed sworn statement or affirmation.

    “Evidence: 1. Staff 4, hire date 09/13/2021, completed the sworn statement or affirmation on 09/14/2021 which is after the hire date. 2. Staff 5, hire date 12/01/2021, completed the sworn statement or affirmation on 12/14/2021 which is after the hire date.”

    Rule 8VAC20-770-60-B.

  • Based on record review and interview, the center failed to ensure that staff have a central registry finding within 30 days of employment.

    “Evidence: 1. Staff 1, hire date 08/23/2021, lacks the results of a central registry check. 2. Administrative staff stated that staff 1 left employment on 10/29/2021 and that the results of a central registry check were not obtained.”

    Rule 8VAC20-770-60-C-2.

  • Based on record review and interview, the center failed to ensure that each staff member and individual shall submit documentation of a negative tuberculosis screening.

    “Evidence: 1. Staff 1, hire date 11/10/2021, lacks documentation of a negative TB screening. 2. Staff 2, hire date, 01/03/2022, lacks documentation of a negative TB screening. 3. Staff 3, hire date, 09/13/2021, lacks documentation of a negative TB screening. 4. Administrative staff confirmed that a TB screening was not on file for these staff.”

    Rule 8VAC20-780-160-A.

  • Based on record review, the center failed to ensure that staff shall complete annually a minimum of 16 hours of training appropriate to the age of children in care.

    “Evidence: 1. Administrative staff stated there was not written documentation to confirm that staff 7 and staff 8 had completed a minimum of 16 hours of annual training in 2021. 2. A review of staff records for staff 7 and staff 8 did not indicate documentation of any annual training in 2021.”

    Rule 8VAC20-780-245-A.

  • Based on record review, the center failed to obtain written documentation that two or more references as to character and reputation as well as competency were checked before employment.

    “Evidence: 1. Staff 5, hire date 12/01/2021, lacked written documentation of a second reference check.”

    Rule 8VAC20-780-70.

All 16 visits on record
Visits on record
DateVisitWhat the record says
Sep 1, 2026Complaint inspectionNo violations cited
Jul 24, 2026Inspection1 violation cited
Feb 9, 2026Inspection2 violations cited
Jul 28, 2025Inspection1 violation cited
Apr 24, 2025Inspection2 violations cited
Jan 28, 2025Complaint inspectionNo violations cited
Jan 28, 2025InspectionNo violations cited
Jul 15, 2024Inspection2 violations cited
Apr 3, 2024InspectionNo violations cited
Jan 10, 2024Inspection7 violations cited
Jan 10, 2024Inspection4 violations cited
Mar 10, 2023Complaint inspection1 violation cited
Nov 22, 2022Inspection3 violations cited
Oct 7, 2022Inspection2 violations cited
May 4, 2022Inspection2 violations cited
Jan 26, 2022Inspection6 violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires Aug 1, 2028.
  • Ages: 1 year - 6 years 11 months.
  • Capacity: 140 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.

Has Virginia acted against it?

  • 3 complaint inspections on record.
  • 1 complaint allegation published with Virginia’s findings, 1 of them found valid.
On record, newest first
DateWhatDetail
Mar 16, 2023ComplaintAllegation: Restraints/Behavior Management. Virginia’s finding: Reported/Valid.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 143 child care providers in the City of Norfolk, the middle value for violations cited in the last three years was 13; this one had 19.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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