Hearth Record

YMCA School Age Child Care @ Chesterfield Academy

A child day center in Norfolk, Virginia 23504

2915 Westminster Avenue, Norfolk, Virginia 23504. (757) 323-6570.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 38 deficiencies in 6 months of the last 36. Last cited Feb 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

18 inspections on record, the latest on Apr 28, 2026.

38 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

When those deficiencies happened

38 deficiencies in 6 months of the last 36. Last cited Feb 2026. The last 3 years, to Nov 2, 2026.

38 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

Feb 24, 2026: subsidy health and safety inspection13 deficiencies
  • 8VAC20-780-130-A

    “Repeat violation The center shall obtain documentation that each child has received the immunizations required by the State Board of Health before the child can attend the center. There was no documentation of immunizations for child 3 who began attending care on February 9, 2026 and was in care during the inspection.”

    Rule 8VAC20-780-130-A.

  • 8VAC20-780-160-C

    “Staff shall obtain a tuberculosis screening at least every two years from the date of the first initial screening or testing, or more frequently as if recommended by a licensed physician or the local health department. The most recent tuberculosis screening provided for staff 4 was not within the last two years.”

    Rule 8VAC20-780-160-C.

  • 8VAC20-780-240-A

    “The Virginia Department of Education-sponsored orientation course shall be completed within 90 calendar days of employment. Staff 1 did not complete the Virginia Department of Education-sponsored orientation course that was required to be completed by February 3, 90 days after employment.”

    Rule 8VAC20-780-240-A.

  • 8VAC20-780-240-B

    “Repeat violation Staff shall complete orientation training prior to the staff member working alone with children and no later than seven days of the date of assuming job responsibilities. Staff 1 stated that she started working with the children in November 2025. There was no documentation that staff 1 had obtained the required orientation training. Staff 1 was alone with the children during the inspection.”

    Rule 8VAC20-780-240-B.

  • 8VAC20-780-245-L

    “There shall always be at least one staff member on duty who has obtained within the last three years instruction in performing the daily health observation of children. Staff 1, alone with the children for 70 minutes during the inspection did not have instruction in performing the daily health observation of children.”

    Rule 8VAC20-780-245-L.

  • 8VAC20-780-340-C

    The inspectors’ words, 129 words

    “During the stated hours of operation, there always shall be on the premises when one or more children are present one staff member who meets the qualifications of a program leader or program director and an immediately available staff member, volunteer or other employee who is at least 16 years of age, with direct means for communication between the two of them. Staff 1 was alone with the children from the center opening at 7:00 AM until another staff person arrived at 8:10 AM at which time there were seven children in care. Staff 1 and staff 2 are regularly scheduled to care for the children in the before school program. There was no documentation to demonstrate that either staff meets the qualification of program leader or program director.”

    Rule 8VAC20-780-340-C.

  • 8VAC20-780-340-D

    “In each grouping of children at least one staff member who meets the qualifications of a program leader or program director shall be regularly present. There is no documentation demonstrating program leader qualifications for staff 1 or 2 regularly assigned to care for the children in the before school program. Staff 2 was on duty by herself for the first 70 minutes of the program the day of the inspection.”

    Rule 8VAC20-780-340-D.

  • 8VAC20-780-530-A

    “At least one staff in each classroom or area where children are present shall have current first aid (FA) and cardiopulmonary resuscitation (CPR) certification. Staff 1, on duty by herself for the first 70 minutes of the operation of the before school program does not have FA or CPR certification.”

    Rule 8VAC20-780-530-A.

  • 8VAC20-780-540-B

    “Each first aid kit shall be easily accessible to staff but not to children. Staff 1 did not know the code to access the first aid kit/supplies. First aid supplies were not available for use.”

    Rule 8VAC20-780-540-B.

  • 8VAC20-780-60-A

    “Repeat violation Each center shall maintain and keep at the center a separate record for each child enrolled which shall contain all required information. There was no record available for child 2 who began attending care on February 9, 2026.”

    Rule 8VAC20-780-60-A.

  • 8VAC20-780-70

    “Repeat violation Staff records shall be kept at the center for each person that includes all required information. The record for staff 1did not include the hire date, position title or a person to be contacted in an emergency. The record for staff 2 did not include documentation of two or more reference checks before employment.”

    Rule 8VAC20-780-70.

  • 8VAC20-790-600-D-1

    “Staff shall have current certification in cardiopulmonary resuscitation (CPR) appropriate to the ages of children in care. Staff 1 does not have CPR certification.”

    Rule 8VAC20-790-600-D-1.

  • 8VAC20-790-600-D-2

    “Staff shall have current certification in first aid appropriate to the ages of children in care. Staff 1 does not have first aid certification.”

    Rule 8VAC20-790-600-D-2.

May 28, 2025: inspection9 deficiencies
  • 8VAC20-780-130-A

    “Repeat Violation The center shall obtain documentation that each child has received the immunizations required by the State Board of Health before the child can attend the center.”

    Rule 8VAC20-780-130-A.

  • 8VAC20-780-140-A

    “Each child shall have a physical examination by or under the direction of a physician within 30 days after the first day of attendance. Results of a physical examination are not in the record provided for child 2, in care for over 6 months.”

    Rule 8VAC20-780-140-A.

  • 8VAC20-780-260-A

    “The center shall provide to the licensing representative an annual fire inspection report from the appropriate fire official having jurisdiction. The most recent documentation of a fire marshal inspection is dated 2019.”

    Rule 8VAC20-780-260-A.

  • 8VAC20-780-260-B

    “Annual approval from the health department shall be provided, or approvals of a plan of correction, for meeting requirements for the water supply and sewage disposal system. The most recent health department inspection is dated 2/20/2024.”

    Rule 8VAC20-780-260-B.

  • 8VAC20-780-540-E

    “The facility shall have one working, battery operated flashlight and one working battery operated radio. The flashlight and radio were not in working order.”

    Rule 8VAC20-780-540-E.

  • 8VAC20-780-550-D

    “Repeat violation The center shall implement a monthly practice evacuation drill. There was no evacuation drill documented for April 2025.”

    Rule 8VAC20-780-550-D.

  • 8VAC20-780-550-P

    “The center shall maintain a written record of children’s injuries in which entries are made the same day and include the date and time the parent was notified of the children’s injuries. An injury record for child 6, dated 5/23/2025, did not include the date and time the parent was notified of the injury.”

    Rule 8VAC20-780-550-P.

  • 8VAC20-780-60-A

    “Repeat Violation Each center shall maintain and keep at the center a separate record for each child enrolled which shall contain the name, address, telephone number, place of business and business telephone number of each parent. There is no information regarding the father of child 1.”

    Rule 8VAC20-780-60-A.

  • 8VAC20-780-70

    “Repeat violation Staff records shall be kept for each staff person that contain the name, address and telephone number of a person to be contacted in an emergency and documentation to demonstrate that the individual possesses the required orientation training. There was not emergency contact information or documentation of site orientation training in site records for staff 3 and 4.”

    Rule 8VAC20-780-70.

Dec 9, 2024: inspection1 deficiency
  • 8VAC20-780-60-A

    “Each center shall maintain and keep at the center a separate record for each child enrolled which shall contain the name, home address, home telephone number, work number and place of employment for each parent or persons having custody. The record for 1 did not contain any information regarding the father.”

    Rule 8VAC20-780-60-A.

Sep 25, 2024: subsidy health and safety inspection2 deficiencies
  • Staff shall have current certification in cardiopulmonary resuscitation (CPR) as appropriate to the age of the children in care from an organization such as the American Red Cross, American Heart Association, American Safety and Health Institute, or National Safety Council.

    “The CPR certification of staff 4 expired 7 months ago.”

    Rule 8VAC20-790-600-D-1.

  • Staff shall have current certification in first aid appropriate to the ages of children in care.

    “The first aid certification for staff 4 expired 7 months ago.”

    Rule 8VAC20-790-600-D-2.

Feb 28, 2024: inspection9 deficiencies
  • 22.1-289.011-F

    “Based upon observation, the facility has not ensured that the results of the most recent licensing inspection are posted. Evidence: Upon arrival of the inspector at 7:15 AM, the parent board on which the license and other required postings is attached was not set up for parent review. The parent board did not include the results of the most recent licensing inspection.”

    Rule 22.1-289.011-F.

  • 8VAC20-780-130-A

    “Repeat violation Based upon review of children’s records and staff interview, the facility has not ensured that they have obtained documentation that the child has received the immunizations required by the State Board of Health before the child can attend the center. Evidence: The record provided for child 1 did not include documentation of the required immunizations. Staff 1 stated that the child is currently attending.”

    Rule 8VAC20-780-130-A.

  • 8VAC20-780-160-A

    “Based upon review of staff records the facility has not ensured that each staff member has submitted documentation of a negative tuberculosis (TB) screening that was obtained within 30 days prior to employ. Evidence: The record provided for staff 1 indicated a hire date of 8/30/2023. The tuberculosis screening was not obtained until 10/20/2023.”

    Rule 8VAC20-780-160-A.

  • 8VAC20-780-240-B

    “Based upon review of documentation and staff interview, the facility has not ensured that staff complete orientation training no later than seven days of the date of assuming job responsibilities. Evidence:: 1. There was no documentation that staff 2 has obtained site specific orientation training. 2. Staff 2 stated that he has been working at the site approximately three weeks.”

    Rule 8VAC20-780-240-B.

  • 8VAC20-780-260-A

    “Repeat violation Based upon review of documentation and staff interview, the facility has not ensured that they have obtained an annual fire marshal inspection. Evidence: The most recent fire marshal inspection in the records binder is dated 2019. Staff 1 was unable to locate a more recent fire marshal inspection.”

    Rule 8VAC20-780-260-A.

  • 8VAC20-780-280-B

    “Repeat violation Based upon observation, the facility has not ensured that hazardous substances are kept in locked places using safe locking methods that prevent access by the children. Evidence: There was a container of multi-task cleaner on a table outside of the cafeteria kitchen. It was labeled “warning” and “keep out of reach of children”. It was moved into the kitchen, however school staff moved it back to the table.”

    Rule 8VAC20-780-280-B.

  • 8VAC20-780-550-D

    “Based upon review of records, the facility has not ensured that they have practiced an evacuation drill monthly. Evidence: According to the emergency drill record provided, the facility did not conduct an evacuation drill in January 2024.”

    Rule 8VAC20-780-550-D.

  • 8VAC20-780-60-A

    The inspectors’ words, 111 words

    “Repeat violation Based upon review of children’s records and staff interview, the facility has not ensured that each child’s record contains all required information. Evidence: 1. The record provided for child 2 did not include the telephone number of the child’s physician. 2 The record provided for child 3 included only one person to be contacted in an emergency if a parent cannot be reached. 3. The record provided for child 5 did not include information regarding the child’s father. The record indicated “none”. 4. The record provided for child 6 had a date that the child left care of 6/7/2024. According to staff 1, the child has already stopped attending.”

    Rule 8VAC20-780-60-A.

  • 8VAC20-780-70

    “Repeat violation Based upon review of records, the facility did not the name, address and telephone number of an emergency contact person for staff. Evidence: The facility did not have the name, address and telephone number of an emergency contat person for staff 2.”

    Rule 8VAC20-780-70.

Dec 5, 2023: inspection4 deficiencies
  • 8VAC20-780-130-A

    “Based upon review of children’s records, the facility has not obtained documentation that each child has received the immunizations required by the State Board of Health before the child attends the center. Evidence: Repeat Violation The record provided for child 5 indicated that child 5 began attending on 8/28/2023. Documentation that the child has received the required immunizations was not n the record.”

    Rule 8VAC20-780-130-A.

  • 8VAC20-780-260-A

    “Based upon review of records and staff interview, the facility has not ensured that there is an annual fire inspection report from the fire official having jurisdiction. Evidence: There was no record of a fire inspection within the past ear and the program director was unable to produce documentation.”

    Rule 8VAC20-780-260-A.

  • 8VAC20-780-280-B

    “Based upon observation, the facility has not ensured that hazardous substances are kept in locked places using safe locking methods that prevent access by children. Evidence: There was a gallon jug of pump hand sanitizer with a warning label on top of a cabinet in the gymnasium where children had been placing.”

    Rule 8VAC20-780-280-B.

  • 8VAC20-780-70

    “Repeat Violation Based upon staff interview, the facility has not ensured that the name, address and telephone number for an emergency contact person is kept on site. Evidence: The program director was unable to provide emergency contact information for staff on duty at this site.”

    Rule 8VAC20-780-70.

Dec 13, 2022: inspection9 deficiencies
  • 8VAC20-780-130-A

    “Based upon review of children’s records and staff interview, the facility has not ensured that each child’s record includes documentation that the child has received the required immunizations.. Evidence: 1. The records provided for child 1, 2, 3, and 4 did not include documentation of physical examinations. 2. Staff 1 stated that she did not know that the records mentioned above did not have documentation of immunizations.”

    Rule 8VAC20-780-130-A.

  • 8VAC20-780-140-A

    “Based upon review of children’s records and staff interview, the facility has not ensured that each child’s record includes documentation of a physical examination by or under the direction of a physician within 30 days of attendance. Evidence: 1. The records provided for child 1, 2, 3, and 4 did not include documentation of physical examinations. 2. Staff 1 stated that she did not know that the records mentioned above did not have physical examinations.”

    Rule 8VAC20-780-140-A.

  • 8VAC20-780-240-I

    “Based upon review of staff records and staff interview, the facility has not ensured that each staff record includes documentation of orientation training. Evidence: 1. The records provided did not include documentation of the required orientation training of staff. 2. Staff 1, the designated person in charge, did not know where documentation of orientation training of staff would be located.”

    Rule 8VAC20-780-240-I.

  • 8VAC20-780-40-L

    “Based upon staff interview, the facility has not ensured that they inform all staff who work with the children of children’s allergies, sensitivities, and dietary restrictions. Evidence: Staff 1 stated that there was a children’s allergy list but she did not know where it was kept.”

    Rule 8VAC20-780-40-L.

  • 8VAC20-780-540-E

    “Based upon staff interview, the facility has not ensured that there is a working flashlight,\. Evidence: Staff 1 could not find a flashlight.”

    Rule 8VAC20-780-540-E.

  • 8VAC20-780-550-G

    “Based upon review of records provided, the facility has not ensured that emergency evacuation drills are conducted and documented monthly. Evidence: The record provided did not include documentation of an emergency evacuation drill In November 2022.”

    Rule 8VAC20-780-550-G.

  • 8VAC20-780-560-F

    “Based upon observation and staff interview, the facility has not ensured that there is a posted, dated menu of foods to be served in the current week. Evidence: 1. There was no menu of snacks to be served to the children posted at the facility. 2. Staff 1 stated that she had not been given a menu for the current week.”

    Rule 8VAC20-780-560-F.

  • 8VAC20-780-60-A

    “Based upon review of children’s records and staff interview, the facility as not ensured that a record is maintained for each child. Evidence: 1. There was no record at the facility for child 1, in attendance during the inspection. 2. Staff 1 stated that she did not know that there was no record for child 1.”

    Rule 8VAC20-780-60-A.

  • 8VAC20-780-70

    “Based upon review of staff records and staff interview, the facility has not ensured that a record of each staff’s emergency contact person is kept at the facility. Evidence: 1. The name, address and telephone number for an emergency contact person was not available at the site for either staff 1 or staff 2, both on duty during the inspection. 2. Staff 1 did not know where to fid emergency contact persons for staff.”

    Rule 8VAC20-780-70.

All 18 visits on record
Visits on record
DateVisitWhat the record says
Apr 28, 2026InspectionNo violations cited
Feb 24, 2026Subsidy health and safety inspection13 violations cited
Nov 24, 2025InspectionNo violations cited
Nov 24, 2025Subsidy health and safety inspectionNo violations cited
May 28, 2025Inspection9 violations cited
May 28, 2025Subsidy health and safety inspectionNo violations cited
Dec 9, 2024Inspection1 violation cited
Dec 9, 2024Subsidy health and safety inspectionNo violations cited
Sep 25, 2024Subsidy health and safety inspection2 violations cited
Sep 25, 2024InspectionNo violations cited
Feb 28, 2024Inspection9 violations cited
Feb 28, 2024Subsidy health and safety inspectionNo violations cited
Dec 5, 2023Inspection4 violations cited
Dec 5, 2023Subsidy health and safety inspectionNo violations cited
Dec 13, 2022Inspection9 violations cited
Dec 13, 2022Subsidy health and safety inspectionNo violations cited
Mar 1, 2022Subsidy health and safety inspectionNo violations cited
Mar 1, 2022InspectionNo violations cited

Is it licensed?

  • Child Day Center: Provisional license, expires Sep 22, 2026.
  • A current subsidy provider.
  • Ages: 4 years - 12 years.
  • Capacity: 50 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.

Has Virginia acted against it?

  • 0 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 143 child care providers in the City of Norfolk, the middle value for violations cited in the last three years was 13; this one had 38.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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