Hearth Record

Christianne Desir

A family day home in Norfolk, Virginia 23508

414 West 33rd St, Norfolk, Virginia 23508. (757) 305-8269.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 21 deficiencies in 5 months of the last 36. Last cited May 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

9 inspections on record, the latest on May 26, 2026.

21 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

When those deficiencies happened

21 deficiencies in 5 months of the last 36. Last cited May 2026. The last 3 years, to Nov 2, 2026.

21 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

May 26, 2026: subsidy health and safety inspection8 deficiencies
  • 22.1-289.011-F

    “The license and any other documents required shall be posted in a conspicuous place on the licensed premises. The findings from the most recent inspection, dated 7/10/2025, were not posted on the premises.”

    Rule 22.1-289.011-F.

  • 22.1-289.057-A

    “The family day home is required to submit to VDH and implement a plan to test potable water for lead. The family day home did not have evidence of a testing plan submitted to VDH.”

    Rule 22.1-289.057-A.

  • 8VAC20-800-140-B-3

    “Providers shall have current certification in cardiopulmonary resuscitation (CPR), as appropriate to the age of the children in care. The provider’s CPR certification expired on 4/29/26.”

    Rule 8VAC20-800-140-B-3.

  • 8VAC20-800-140-B-4

    “Providers shall have current certification in first aid. The provider’s first aid certification expired on 4/29/26.”

    Rule 8VAC20-800-140-B-4.

  • 8VAC20-800-210-A

    “In addition to satisfactory completion of first aid training and CPR training, caregivers shall obtain a minimum of sixteen clock hours of training annually in areas relevant to their job responsibilities. There was not documentation that the required 16 hours of training had been obtained.”

    Rule 8VAC20-800-210-A.

  • 8VAC20-800-320-G

    “Wood burning stoves and fireplaces and associated chimneys shall be inspected annually by a knowledgeable inspector to verify that the devices are properly installed, maintained, and cleaned as needed. There was not any chimney inspection report available for the fireplace in the home.”

    Rule 8VAC20-800-320-G.

  • 8VAC20-800-830-A

    “The emergency evacuation procedures shall be practiced monthly with all caregivers and children in care during all shifts that children are in care. There was not any documentation that an emergency evacuation was practiced in the month of January 2026.”

    Rule 8VAC20-800-830-A.

  • 8VAC20-800-920

    “When meals or snacks are provided by the family day home, the menu for the current one-week period shall be dated. The current posted menu is dated for the month of March.”

    Rule 8VAC20-800-920.

Jul 10, 2025: inspection2 deficiencies
  • 22.1-289.036-B-2

    “Every person required to undergo a background check shall submit to fingerprinting as required. A household member who turned 18 in 2024 does not have any documentation that national criminal history background check was requested.”

    Rule 22.1-289.036-B-2.

  • 22.1-289.057-A

    “The family day home is required to submit to VDH and implement a plan to test potable water for lead. The program did not have evidence of a testing plan submitted to VDH and/or the program did not have evidence of the implementation of the required testing plan.”

    Rule 22.1-289.057-A.

Jul 25, 2024: inspection1 deficiency
  • 8VAC20-800-830-A

    “Based on documentation review and interview the provider failed to ensure that emergency evacuation procedures are practiced monthly. Evidence: 1 - The emergency evacuation log does not include entries for the months of March or June 2024. 2 - The provider stated that she was unaware that emergency evacuations had to completed in the months where shelter-in-place drills were completed.”

    Rule 8VAC20-800-830-A.

Apr 12, 2024: inspection1 deficiency
  • 8VAC20-800-540-B

    “Based on observation the provider failed to ensure that infant walkers are not used. Evidence: 1 - During the inspection Child #1 was observed moving while in an infant walker. 2 - The provider confirmed that Child #1 was in the infant walker.”

    Rule 8VAC20-800-540-B.

Dec 5, 2023: inspection9 deficiencies
  • 8VAC20-800-210-A

    “Based on record review the provider failed to obtain a minimum of sixteen clock hours of training annually in areas relevant to their job responsibilities. Evidence: Training certificates for Caregiver #1 available for reviewed showed a total of seven hours of training was obtained during the 2022-2023 licensure period.”

    Rule 8VAC20-800-210-A.

  • 8VAC20-800-510-A

    “Based on observation the provider failed to ensure that a child is provided with an individual crib, cot, rest mat, or bed for resting or napping. Evidence: Today there are three children in care under the age of 12 months. However, there are only two cribs available for use.”

    Rule 8VAC20-800-510-A.

  • 8VAC20-800-520-B

    “Based on observation the provider failed to ensure that cribs be provided for children from birth through 12 months of age. Evidence: Child#2, who is 16months old was observed sleeping in a crib but was later moved to a cot. The provider stated that crib Child#2 was sleeping in belong to Child#4.”

    Rule 8VAC20-800-520-B.

  • 8VAC20-800-530-C

    The inspectors’ words, 97 words

    “Based on observation the provider failed to ensure that linens are assigned for individual use. Evidence: 1 ? Upon arrival Child #3 was observed in the crib next to the kitchen table with a blue and white print crib sheet in place. However, later Child #5 was placed in the same crib without the crib sheet being changed. 2 ? During the inspection Child#2 was observed sleeping in a crib closest to the back door with a blue and white fitted sheet. However, later Child#4 was placed in the same crib without the crib sheet being changed.”

    Rule 8VAC20-800-530-C.

  • 8VAC20-800-570-A

    The inspectors’ words, 181 words

    “Based on observation the provider failed to ensure that a caregiver does not exceed 16 points by using the required point system to determine if an additional caregiver is needed. Evidence: 1 - Upon arrival at 12:20pm the Caregiver #1 was observed to be alone caring for 7 children totaling 22 points. Which exceeds the maximum of 16 points per caregiver. a. The provider stated that at 8am there were six children present who totaled 18 points. Then at 9am a seventh child was accepted into care which added an additional four points. 2 ? Caregiver #2 arrived at 12:24pm. Then at 1:24 Caregiver #2 left the child care room to eat in another room with the door closed. Finally, at 1:53pm Caregiver #2 left the family day care home. Therefore, the provider was alone with children totaling 22 points from 8am through 12:24pm and from 1:25pm through the end of the inspection at 2:07pm a. The provider stated she did not have anyone to assist her. She further stated that a potential assistant had not yet completed the required paperwork.”

    Rule 8VAC20-800-570-A.

  • 8VAC20-800-60-A

    The inspectors’ words, 93 words

    “Based on record review and interview the provider failed to maintain an up-to-date record at the family day home for each enrolled child Evidence: 1 ? The record for Child #3 did not contain all required emergency contact information, first and last dates of attendance, parents signed acknowledgement of the receipt of the required Information, or proof of identity. 2 ? The provider stated that she did not all of the required enrollment information for Child #3. 3 ? The record for Child #4 did not contain addresses for the emergency contacts listed.”

    Rule 8VAC20-800-60-A.

  • 8VAC20-800-600-B

    The inspectors’ words, 123 words

    “Based on observations the provider failed to ensure that infants and toddlers spend no more than 30 minutes of consecutive time during waking hours, with the exception of mealtimes, confined in a crib, play pen, high chair, or other confining piece of equipment. The intervening time period between confinements shall be at least one hour. 1 ? Child#4 (5months old) was observed sitting in a rocking seat upon arrival at 12:20pm. The child was awake and cried periodically. The child was not moved from the rocking chair until 1:13pm. 2 ? Child#1 (13months old) who was awake and active was moved from one seating device to another without the required 1-hour break between each device from 12:20 until 2:07pm when the inspection ended.”

    Rule 8VAC20-800-600-B.

  • 8VAC20-800-690-A

    “Based on observation the provider failed to ensure that a child is not left unattended on a changing table during diapering. Evidence: While changing the diaper of six-month-old Child#3, the provider walked away from the diaper changing table to attend to Child#5 who was across the room crying in his crib. There was not any safety strap visible or engaged when the provider walked away from the diaper changing table, and no other caregiver was present.”

    Rule 8VAC20-800-690-A.

  • 8VAC20-800-90-C

    The inspectors’ words, 147 words

    “Based on record review and interview the provider failed to obtain documentation of additional immunizations once every six months for children under the age of two years as required. Evidence: 1 ? The record for Child#1 and #2 contained only one immunization record. There was not any documentation of updated immunization information in either record. a. he documented date of birth of Child#1 was October 29, 2022. The only available immunization record was dated January 4, 2023. b. The documented date of birth of Child#2 was July 29, 2022. The only available immunization record was dated October 5, 2022. 2 ? The provider confirmed that there was not any additional immunization information available for Child #1 and #2 to review during the inspection. Child #1 had a documented date of enrollment as January 4, 2023, Child #2 had a documented date of enrollment as November 1, 2022.”

    Rule 8VAC20-800-90-C.

Jan 24, 2023: inspection5 deficiencies
  • 8VAC20-800-760-A-1

    “Based on observation the center failed to ensure that the first aid kit contains all required items. Evidence: 1 - There was one triangular bandage in the first aid kit where more than one is required. 2 - The provider stated that she had only one triangular bandage.”

    Rule 8VAC20-800-760-A-1.

  • 8VAC20-800-780-B

    “Based on record review and interview the provider failed to obtain the parents signed acknowledgment of annual review of emergency contact information. Evidence: 1 - The record for Child #1 does not contain documentation of annual review. a. The most recent review is dated January 7, 2022”

    Rule 8VAC20-800-780-B.

  • 8VAC20-800-790

    “Based on observation and interview the provider failed to post the telephone number of the emergency back up caregiver as required. Evidence: 1 - The telephone number for the emergency back up caregiver is not posted in the family day home. 2 - The provider stated that the information was not posted.”

    Rule 8VAC20-800-790.

  • 8VAC20-820-120-E-1

    “Based on observation the provider failed to post the most recently issued license in the family day home. Evidence: The most current license was not visibly posted in the center.”

    Rule 8VAC20-820-120-E-1.

  • 8VAC20-820-120-E-2

    “Based on observation the provider failed to ensure that the findings of the most recent inspection of the facility is posted in the family day home. Evidence: The findings of the most recent inspection are posted as required.”

    Rule 8VAC20-820-120-E-2.

Apr 14, 2022: inspection5 deficiencies
  • 8VAC20-800-210-A

    “Based on record review the provider failed to ensure that caregivers obtain 16 hours of annual training. Evidence: The record for the assistant caregiver did not contained documentation of any training hours for the 2020 or 2021 licensure periods.”

    Rule 8VAC20-800-210-A.

  • 8VAC20-800-240-A

    “Based on observation the provider failed to ensure that areas are maintained in safe condition. Evidence: There was a stack of stored items, outside equipment and furnishings, as well as a Rubbermaid storage unit with the doors removed stacked on one side of the outside play space. There was not a barrier preventing children from gaining access to these items”

    Rule 8VAC20-800-240-A.

  • 8VAC20-800-280

    “Based on observation the provider failed to ensure that chemicals are stored in a location that is inaccessible to children. Evidence: Sitting on a table on the patio outside play space there was a spray bottle of ?power cleaner.? The location of the cleaning chemical was within reach of children during the inspection.”

    Rule 8VAC20-800-280.

  • 8VAC20-800-60-B

    The inspectors’ words, 92 words

    “Based on record review the provider failed to ensure that children’s records are updated annually as required. Evidence: Four out of five children’s records reviewed did not contain documentation of signed annual emergency contact information updates. a. Child 2 has a documented first day of attendance as March 9, 2020. b. Child 3 has a documented first day of attendance as March 9, 2020. c. Child 4 has a documented first day of attendance as August 21, 2019. d. Child 5 has a documented first day of attendance as January 4, 2021.”

    Rule 8VAC20-800-60-B.

  • 8VAC20-800-60-B

    “Based on record review the provider failed to ensure that children’s records contained all required information. Evidence: Five out of five children’s records reviewed did not contain documentation of medical insurance information.”

    Rule 8VAC20-800-60-B.

All 9 visits on record
Visits on record
DateVisitWhat the record says
May 26, 2026Subsidy health and safety inspection8 violations cited
Jul 10, 2025Inspection2 violations cited
Dec 13, 2024InspectionNo violations cited
Jul 25, 2024Inspection1 violation cited
Apr 12, 2024Inspection1 violation cited
Dec 5, 2023Inspection9 violations cited
Jul 31, 2023InspectionNo violations cited
Jan 24, 2023Inspection5 violations cited
Apr 14, 2022Inspection5 violations cited

Is it licensed?

  • Family Day Home: Two Year license, expires Jun 19, 2028.
  • Ages: 1 month - 5 years 11 months.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.

Has Virginia acted against it?

  • 0 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 143 child care providers in the City of Norfolk, the middle value for violations cited in the last three years was 13; this one had 21.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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