Hearth Record

Tender Loving Early Learning Childcare, LLC

A child day center in Norfolk, Virginia 23508

500 West 35th Street, Norfolk, Virginia 23508. (757) 622-1502.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 5 deficiencies in 2 months of the last 36. Last cited Sep 2024. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

16 inspections on record, the latest on May 19, 2026.

5 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

When those deficiencies happened

5 deficiencies in 2 months of the last 36. Last cited Sep 2024. The last 3 years, to Nov 2, 2026.

5 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

Sep 18, 2024: inspection3 deficiencies
  • 8VAC20-780-270-A

    “Areas and equipment of the center, inside and outside, shall be maintained in a safe and operable condition. The following physical plant hazards and maintenance issues were observed: 1. Various rusted patches on multiple climbing structures. 2. Broken plastic seat on a sea saw causing a potential pinching injury. 3. Protruding wires on play area fencing at a child? level causing a potential poking or snagging injury.”

    Rule 8VAC20-780-270-A.

  • Each restroom area provided for children shall have sinks located near the toilets and that are supplied with running warm water that does not exceed 120?F

    “The water temperature was tested in the children’s bathroom and measured 138 degrees Fahrenheit.”

    Rule 8VAC20-780-320-B.

  • Vehicles used to transport children are required to have emergency numbers available.

    “The passenger vehicle used to transport children did not have the required emergency numbers in the vehicle.”

    Rule 8VAC20-780-580-C.

Dec 21, 2023: inspection2 deficiencies
  • 8VAC20-780-270-A

    “Repeat violation Based on observation and interviews, it was determined that the facility did not ensure all areas and equipment of the center shall be maintained in a safe and operable condition. Evidence: 1. On the playground, there was rust and peeling paint on the wheels of the pedal merry-go-round. 2. A changing table in the bathroom, wobbled when touched and had a broken piece of wood that was splintering..”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-70

    “Based on a review of 5 staff records it was determined the center did not ensure that a record was kept for each staff member with all the required information. Evidence: 1. The record for staff #1 did not include an emergency contact. 2. The Director confirmed the emergency contact information was not in the record.”

    Rule 8VAC20-780-70.

Nov 7, 2022: inspection1 deficiency
  • 8VAC20-780-270-A

    “Based upon observation, the facility has not ensured that areas are maintained to be in a safe condition. Evidence: There are two sections of paneling, one on the inside and one on the outside of the door to the two year old classroom, that have come loose creating possible pinch points.”

    Rule 8VAC20-780-270-A.

Apr 21, 2022: inspection4 deficiencies
  • 8VAC20-780-245-H

    “Based upon review of staff records, the facility has not ensured that annual training of staff includes the prevention of and response to emergencies due to food and other allergic reactions. Evidence: The record for staff 3 did not include documentation of any annual training regarding the prevention of emergencies due to allergies. Staff 2 had an open can of cashew nuts on the staff desk in the school age classroom when the facility has a nut free p[olicy due to a child’s allergy.”

    Rule 8VAC20-780-245-H.

  • 8VAC20-780-450-B

    “Based upon observation and staff interview, the facility has not ensured that linens are assigned for individual use. Evidence: 1. The blankets to be used by the children during naptime were observed to be piled once atop another on a low table in the toddler classroom allowing for potential cross contamination. 2. Staff 2 acknowledged that the blankets were piled one atop another in the toddler classroom prior to lunch time.”

    Rule 8VAC20-780-450-B.

  • 8VAC20-780-510-E

    “Based upon review of children’s medication and staff interview, the facility has not followed their procedures for ensuring the physician’s prescriptions are followed. Evidence: 1.There is an albuterol inhaler for child 4. The prescription label indicated that the medication was to be discarded after December 2021. 2. Staff 2 verified that the prescription label indicated that the medication was to have been discarded after December 2021.”

    Rule 8VAC20-780-510-E.

  • 8VAC20-780-580-B

    “Based upon observation and interview, the facility has not ensured that any vehicle used for the transportation of children he vehicle meets the safety standards set by the Department of Motor Vehicles. Evidence: 1. Staff 2 verified that the gold colored van is the vehicle currently being used to transport school aged children from school. The state inspection sticker expired in March 2022. 2. Staff 1 verified that the inspection sticker expired in March 2022.”

    Rule 8VAC20-780-580-B.

Nov 15, 2021: inspection1 deficiency
  • 8VAC20-780-510-P

    “Based upon review of the medications stored for administration to children in care and staff interview, the facility has not ensured that when medication expires it is returned to the parent within 14 days or disposed of by the facility. Evidence: 1.There was an epipen stored for emergency administration to child 2. The epipen expired on 5/20/2021. 2. Staff 4 confirmed that the epipen for child 2 was expired.”

    Rule 8VAC20-780-510-P.

All 16 visits on record
Visits on record
DateVisitWhat the record says
May 19, 2026Subsidy health and safety inspectionNo violations cited
Nov 18, 2025Subsidy health and safety inspectionNo violations cited
Nov 18, 2025InspectionNo violations cited
May 29, 2025Subsidy health and safety inspectionNo violations cited
May 29, 2025InspectionNo violations cited
Nov 13, 2024Subsidy health and safety inspectionNo violations cited
Nov 13, 2024InspectionNo violations cited
Sep 18, 2024Inspection3 violations cited
Dec 21, 2023Subsidy health and safety inspectionNo violations cited
Dec 21, 2023Inspection2 violations cited
Nov 7, 2022Inspection1 violation cited
Nov 7, 2022Subsidy health and safety inspectionNo violations cited
Apr 21, 2022Subsidy health and safety inspectionNo violations cited
Apr 21, 2022Inspection4 violations cited
Nov 15, 2021Subsidy health and safety inspectionNo violations cited
Nov 15, 2021Inspection1 violation cited

Is it licensed?

  • Child Day Center: Two Year license, expires Dec 12, 2026.
  • A current subsidy provider.
  • Ages: 2 years 11 months - 12 years 11 months.
  • Capacity: 44 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.

Has Virginia acted against it?

  • 0 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 143 child care providers in the City of Norfolk, the middle value for violations cited in the last three years was 13; this one had 5.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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