West End Center For Youth
A child day center in Roanoke, Virginia 24016
1226 Patterson Avenue SW, Roanoke, Virginia 24016. (540) 342-0902.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.
The short answer
- 9 deficiencies in the last three years
- Oct 142026 the latest visit on record
- 180 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean4
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
12 inspections on record, the latest on Oct 14, 2026.
9 violations cited in the last three years.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.
When those deficiencies happened
9 deficiencies in 4 months of the last 36. Last cited Dec 2025. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.
Dec 3, 2025: inspection1 deficiency
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The center shall obtain documentation that each child has received the immunizations required by the State Board of Health before the child can attend the center.
“Record for Child #1 who has been enrolled for over a year did not include documentation of immunizations.”
Jun 24, 2025: inspection3 deficiencies
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The center is required to obtain a completed sworn statement prior to the employee’s first day of employment.
“The sworn statement for Staff 1 was dated 2 days after their first day of employment.”
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Providers must obtain a completed national criminal background check prior to the employee’s first day of employment.
“The national criminal background check was dated 2 days after their first day of employment.”
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Documentation of a negative tuberculosis (TB) screening must be submitted at the time of employment and shall have been completed within the last 30 days of employment.
“There was no documentation of a TB screening for Staff 1 who has been employed for one week. The TB screening for Staff 2 was completed one week after employment.”
Nov 18, 2024: inspection1 deficiency
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Program leaders must have fulfilled a high school program completion or the equivalent.
“Records for program leaders did not include documentation of a high school diploma or the equivalent.”
Mar 13, 2024: inspection4 deficiencies
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Based on record review, the center failed to obtain documentation that each child has received the immunizations required by the State Board of Health before the child can attend the center.
“Evidence: The record for Child 1 did not contain documentation that Child 1 has received the required immunizations as required by the State Board of Health.”
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Based on staff interviews, the center failed to obtain a copy of the child’s physical examination before the child’s attendance or within 30 days after the first day of attendance.
“Evidence: The record for Child 3 did not contain a copy of the child’s physical examination.”
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Based on document review, the center failed to obtain an annual approval from the health department.
“Evidence: The most recent approval from the Health Department was dated 11/03/2022; an annual update was not obtained by 11/03/2023.”
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Based on record review, the center failed to ensure that the separate record for each child enrolled shall contain all of the elements are required by the standards.
The inspectors’ words, 127 words
“Evidence: 1.The record for Child 1 did not contain the first date of attendance. 2. The record for Child 2 did not contain the following information: the name, address and phone number of two designated people to call in an emergency if a parent cannot be reached (the addresses for both designated people were incomplete); and the first date of attendance. 3. The record for Child 3 did not contain the first date of attendance. 4. The record for Child 5 did not contain the first date of attendance. 5. The record for Child 6 did not contain the name, address and phone number of two designated people to call in an emergency if a parent cannot be reached (the addresses for both designated people were incomplete).”
Oct 23, 2023: inspection1 deficiency
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Based on record review, the center failed to ensure that staff shall submit documentation of a negative tuberculosis screening at least every two years from the date of the initial screening or testing.
“Evidence: The most recent tuberculosis screening in the record for Staff 2 was dated 10/14/2021; there was not a follow-up tuberculosis screening available for review which would have been required by 10/14/2023.”
Apr 18, 2023: inspection2 deficiencies
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Based on observation, the center failed to ensure that hazardous substances, such as cleaning materials, insecticides, and pesticides shall be kept in a locked place using a safe locking method that prevents access by children.
“Evidence: 1. There was a clear plastic spray bottle labeled ?bleach/water? on the top shelf of a shelving unit located beside of the kitchen service window that was not locked to prevent access by children. 2. There was a clear plastic spray bottle labeled ?bleach/water? on the top shelf of the shelving unit located in the food service corner of the cafeteria area that was not locked to prevent access by children.”
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Based on observation, the center failed to ensure that cleaning and sanitizing materials shall not be located above food, food equipment, utensils or single-service articles and shall be stored in areas physically separate from food.
“Evidence: There was a clear plastic spray bottle labeled ?bleach/water? on the top shelf of the shelving unit located in the food service corner of the cafeteria area that was located above the following items: a box of apples; a box of individual Ranch Dressing containers; plastic forks; paper plates; and napkins.”
Oct 20, 2022: inspection1 deficiency
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Based on observation, the center failed to ensure that the areas and equipment of the center, inside and outside, shall be maintained in a clean, safe and operable condition.
“Evidence: 1. The metal seals around a pipe under the sink in the girl’s restroom were rusted and sharp. The pipe was exposed and accessible to the children. 2. There was a hole in the wall of the boy’s restroom. 3. There was a metal plate on the outside wall of the facility that was sharp. The metal plate was accessible to the children.”
Sep 1, 2022: inspection1 deficiency
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8VAC20-780-320-B
“Based on observation, the center failed to ensure that each restroom area provided for children shall be equipped with soap, toilet paper, and disposable towels or an air dryer within reach of children. Evidence: There was no soap in the boys or girls restrooms.”
Apr 5, 2022: inspection14 deficiencies
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Based on record review and discussion with staff, the center failed to ensure that no person shall be hired for compensated employment prior to the facility obtaining an employment eligibility letter upon the completion of a fingerprint background check as required by the Code of Virginia.
“Evidence: 1. The record for Staff 1 contained a documented hire date of 07/20/2020. There was not an employment eligibility letter available for review. 2. The record for Staff 4 contained a documented hire date of 09/03/2020. There was not an employment eligibility letter available for review. 3. The hire date for Staff 6 was 10/04/2021 as verified by Agent 5. There was not an employment eligibility letter available for review.”
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Based on record review and discussion with staff, the center failed to ensure that no person shall be hired for compensated employment prior to the facility obtaining an employment eligibility letter upon the completion of a fingerprint background check as required by the Code of Virginia.
“Evidence: 1. The record for Staff 1 contained a documented hire date of 07/20/2020. There was not an employment eligibility letter available for review. 2. The record for Staff 4 contained a documented hire date of 09/03/2020. There was not an employment eligibility letter available for review. 3. The hire date for Staff 6 was 10/04/2021 as verified by Agent 5. There was not an employment eligibility letter available for review.”
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Based on record review and discussion with staff, the center failed to ensure that all applicants submit to fingerprinting.
“Evidence: 1. There were no fingerprint results available for Agent 1 during the 04/06/2022 inspection. Agent 4 verified that Agent 1 took office in 03/2020. 2. There were no fingerprint results available for Agent 2 during the 04/06/2022 inspection. Agent 4 verified that Agent 1 took office in 03/2020.”
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Based on record review and discussion with staff, the center failed to ensure that every applicant for licensure as a child day center shall undergo a background check in accordance with the Code of Virginia prior to issuance of a license and every five years thereafter.
“Evidence: The record for Agent 3 contained the following: a sworn statement dated 04/07/2016; a search of the central registry dated 04/12/2016; and a criminal record dated 06/02/2016. There were no repeat background check documents obtained in 2021.”
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Based on record review and discussion with staff, the center failed to obtain the required sworn statements and findings from a search of the central registry for all applicants and agents.
“Evidence: 1. There was not a sworn statement or findings from a search of the central registry available for Agent 1. Agent 4 verified that Agent 1 took office in 03/2020. 2. There was not a sworn statement or findings from a search of the central registry available for Agent 2. Agent 4 verified that Agent 2 took office in 03/2020. 3. There was not findings from a search of the central registry available for Agent 4. Agent 4 took their position on 11/08/2021.”
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Based on record review and discussion with staff, the center failed to obtain the finding from a search of the central registry within 30 days of employment.
“Evidence: 1. The record for Staff 3 contained a documented hire date of 09/11/2020. There were no finding from a search of the central registry available for review. 2. The hire date for Staff 6 was 10/04/2021 as verified by Agent 5. The findings from a search of the central registry were dated 12/12/2021.”
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Based on record review and discussion with staff, the center failed to ensure that at least every two years from the date of the initial screening or testing, staff member shall obtain and submit the results of a follow-up tuberculosis screening.
“Evidence: 1. The most recent tuberculosis test/screening for Staff 2 was dated 11/27/2018; there was not a follow-up test/screening for 2020 available for review. 2. The most recent tuberculosis test/screening for Staff 6 was dated 11/20/2018; there was not a follow-up test/screening for 2020 available for review.”
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Based on observation and discussion with staff, the center failed to ensure that children shall always be within actual sight and sound supervision of staff.
“Evidence: Four children were observed in an office space participating in an activity with a volunteer from an outside partner agency. There was not a staff member present in the office space. The children were not within the sight and sound supervision of a staff member during this time.”
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Based on observation and discussion with staff, the center failed to ensure that children’s hands shall be washed with soap and running water or disposable wipes before and after eating meals and snacks.
“Evidence: Children were observed arriving to the program and immediately eating their afternoon snack without washing hands before or after eating the snack.”
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Based on record review and discussion with staff, the center failed to ensure that there shall be at least two people who are currently certified in CPR and First Aid on the premises during the center’s hours of operation, on fieldtrips, and wherever children are in care.
“Evidence: Staff 1 was the only staff on the premises with a current certification in CPR and First Aid during the 04/05/2022 inspection.”
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Based on observation and discussion with staff, the center failed to ensure that tables shall be sanitized before and after each use for feeding.
“Evidence: Various groups of children were observed eating their afternoon snack at various times using the same tables. The tables were not sanitized between each use by the various groups of children.”
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Based on record review and discussion with staff, the center failed to ensure that the separate record for each child enrolled contains all of the elements as required by the standards.
The inspectors’ words, 292 words
“Evidence: 1. The record for Child 1 did not contain the following information: the name and phone number of the child’s physician; documentation of viewing proof of the child’s identity and age; and documentation of health information as required. 2. The record for Child 2 did not contain the following information: name, address and phone number of two designated people to call in an emergency if a parent cannot be reached (the addresses for both designated people were incomplete). 3. The record for Child 3 did not contain the following information: name, address and phone number of two designated people to call in an emergency if a parent cannot be reached (the addresses for both designated people were incomplete) 4. The record for Child 4 did not contain the following information: work phone number of each parent (an employer was listed but the record did not contain a work phone number); phone number of child’s physician; name, address and phone number of two designated people to call in an emergency if a parent cannot be reached (the addresses for both designated people were incomplete); and documentation of health information as required. 5. The record for Child 6 did not contain the following information: allergies and intolerance to medication or any other substances, and actions to take in an emergency; name, address and phone number of two designated people to call in an emergency if a parent cannot be reached (no addresses were provided); and documentation of health information as required by 8VAC20-780-130. 6. The record for Child 7 did not contain the following information: name, address and phone number of two designated people to call in an emergency if a parent cannot be reached (the addresses for both designated people were incomplete).”
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Based on record review and discussion with staff, the center failed to ensure that staff records contain all of the elements as required by the standards.
The inspectors’ words, 94 words
“Evidence: 1. The record for Staff 3 did not contain the following information: name, address and telephone number of a person to be notified in an emergency. 2. The record for Staff 4 did not contain the following information: documentation that two or more references as to character and reputation as well as competency were checked before employment. 3. The record for Staff 6 did not contain the following information: documentation that two or more references as to character and reputation as well as competency were checked before employment; and health information as required.”
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Based on document review and discussion with staff, the center failed to ensure that for each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs.
“Evidence: The written record of daily attendance did not document the departure of each child.”
Nov 29, 2021: inspection2 deficiencies
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Based on record review and discussion with staff, the center failed to obtain the findings of a search of the central registry within 30 days of employment.
“Evidence: The record for Staff 2 contained a documented hire date of 06/21/2021. There were no central registry findings available for review during the 11/29/2021 inspection.”
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Based on record review and discussion with staff, the center failed to ensure that no person shall be hired for compensated employment prior to the facility obtaining an employment eligibility letter upon the completion of a fingerprint background check as required by the Code of Virginia.
“Evidence: 1. The record for Staff 1 contained a documented hire date of 07/20/2020. There was not an employment eligibility letter available for review during the 11/29/2021 inspection. 2. The record for Staff 2 contained a documented hire date of 06/21/2021; the employment eligibility letter was dated 10/12/2021.”
All 12 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Oct 14, 2026 | Inspection | No violations cited |
| Jun 4, 2026 | Inspection | No violations cited |
| Dec 3, 2025 | Inspection | 1 violation cited |
| Jun 24, 2025 | Inspection | 3 violations cited |
| Nov 18, 2024 | Inspection | 1 violation cited |
| Mar 13, 2024 | Inspection | 4 violations cited |
| Oct 23, 2023 | Inspection | 1 violation cited |
| Apr 18, 2023 | Inspection | 2 violations cited |
| Oct 20, 2022 | Inspection | 1 violation cited |
| Sep 1, 2022 | Inspection | 1 violation cited |
| Apr 5, 2022 | Inspection | 14 violations cited |
| Nov 29, 2021 | Inspection | 2 violations cited |
Is it licensed?
- Child Day Center: Two Year license, expires Nov 5, 2026.
- Ages: 5 years - 12 years 11 months.
- Capacity: 180 children.
Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.
Has Virginia acted against it?
- 0 complaint inspections on record.
- No complaint allegations published with findings.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations and Search for Child Day Care: each complaint’s page, with its allegations and findings. Checked Nov 5, 2026. Updated weekly.
Who does the caring?
- Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Virginia’s search doesn’t list owners.
How is it rated?
- Virginia’s search doesn’t show a quality rating.
How does it compare nearby?
- Among 71 child care providers in the City of Roanoke, the middle value for violations cited in the last three years was 5; this one had 9.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.
| Place | Violations cited in the last three years |
|---|---|
| Total Action Against Poverty in Roanoke Valley at Jefferson St. | 4 |
| HoneyTree Early Learning Center - Riverwalk | 57 |
| West End Center For Youth This child care provider | 9 |
| First Baptist Church | Not given |
| NEW VISTA MONTESSORI SCHOOL | 1 |
| Roanoke Catholic School | 3 |
| Second Presbyterian Church | 2 |
| Young Men’s Christian Assoc of VA’s Blue Ridge- Kirk Family YMCA | 29 |
| Young Men’s Christian Assoc of Virginia’s Blue Ridge-Highland Pk | 15 |
| Toadally Kidz Child Care Center | 4 |
| Beth Israel Synagogue | 4 |
| Young Men’s Christian Assoc of VA’s Blue Ridge- Gainsboro | 8 |
What the record doesn’t say
- Virginia doesn’t grade how serious a violation is, so no severity is shown.
- Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
- Virginia doesn’t publish staffing levels or owners for individual providers.
- A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
- Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
- Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.
Sources
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Virginia Department of Education, Search for Child Day Care: each facility’s page.
Checked Nov 5, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
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Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations.
Checked Nov 5, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
-
Virginia Department of Education, Search for Child Day Care: each complaint’s page, with its allegations and findings.
Checked Nov 5, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.