Hearth Record

Smiles & Giggles Learning Center Incorporated

A child day center in Hampton, Virginia 23669

132 Fox Hill Road, Hampton, Virginia 23669. (757) 851-3030.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 31 deficiencies in 9 months of the last 36. Last cited Sep 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

35 inspections on record, the latest on Oct 27, 2026.

37 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

31 deficiencies in 9 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 5, 2026.

31 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

Sep 16, 2026: complaint inspection1 deficiency
  • 8VAC20-780-550-P

    “The center shall maintain a written record of children’s injuries and document required information. Three injury reports completed in July and August 2026 did not document the time of the injury. One did not document the treatment provided and two did not document the action to prevent recurrence of the injury.”

    Rule 8VAC20-780-550-P. From a complaint.

Jul 28, 2026: inspection1 deficiency
  • 22.1-289.023-A

    “Required documents are to be posted in a prominent place at each public entrance of the premises. On July 28, 2026, the Notice Of Intent To Place The Licensee On Probation And Require Licensee To Contact Parents, Guardians, Or Other Responsible Persons Regarding Health And Safety Violations was not posted at the entrance of the facility.”

    Rule 22.1-289.023-A.

Jun 9, 2026: subsidy health and safety inspection6 deficiencies
  • 22.1-289.035-B-4

    “The center is required to obtain background checks from any state in which the individual has resided in the preceding five years. Staff #4, employed for more than a month, did not have documentation of requesting a sex offender search from one state.”

    Rule 22.1-289.035-B-4.

  • 8VAC20-780-330-B

    “Playground equipment with moving parts or climbing apparatus must have appropriate resilient surfacing in the fall zones. The mulch at the foot of the three slides measured to be approximately 4” deep when it should be at least 6” deep.”

    Rule 8VAC20-780-330-B.

  • 8VAC20-780-350-I

    “For children ages 16 months through 24 months of age, during the designated rest period, the required ratio is 1 staff per 10 children. At approximately 1:40 p.m. on 6/9/2026, 2 staff were present with 26 children (youngest child 19 months old) in the preschool room.”

    Rule 8VAC20-780-350-I.

  • 8VAC20-780-440-E

    “There shall be at least 12” of space between occupied cots. In the preschool room, 3 occupied cots were touching each other and 7 occupied cots had 3” - 6” of space between them.”

    Rule 8VAC20-780-440-E.

  • 8VAC20-780-60-A

    “Each center shall maintain and keep at the center a separate record for each child enrolled that contains all of the required information. The records for Child #2, Child #3, Child #4 and Child #5, present on this day, did not have complete employment information for parents.”

    Rule 8VAC20-780-60-A.

  • 8VAC20-780-80-A

    “(Repeat violation) For each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs. At approximately 1:40 p.m. on 6/9/2026, there were 26 children present in the preschool room, but the attendance records did not match the children present. The hand written attendance sheets totaled 28 and the electronic attendance totaled 23.”

    Rule 8VAC20-780-80-A.

Apr 8, 2026: inspection5 deficiencies
  • When supervising children, they shall always ensure their care, protection and guidance.

    “On March 24, 2026, Child #1 (two years old) and Child #2 (three years old) exited the building. Child #1 ran into a 4-lane road resulting in a driver alerting other drivers. Child #2 ran to the side of the road. The children ran back towards the center before a staff member opened the front door calling them back inside.”

    Rule 8VAC20-780-340-A.

  • In each grouping of children, there shall be at least one staff member who meets the qualifications of a program leader or program director.

    “On March 24, 2026, there was not a program leader or program director qualified staff member in the 2?s classroom after 3:30 pm when an incident occurred at approximately 3:45 pm where two children exited the building unsupervised.”

    Rule 8VAC20-780-340-D.

  • Children under 10 years of age shall always be within actual sight and sound supervision of staff.

    “On March 24, 2026, Child #1 (two years old) and Child #2 (three years old) were not within actual sight and sound supervision of staff for approximately one minute when they exited the building, ran to a 4-lane road and then returned to the building.”

    Rule 8VAC20-780-340-F.

  • The operational responsibilities of the licensee shall include ensuring that the center’s activities, services, and facilities are maintained in compliance with these standards, the center’s own policies and procedures that are required by these standards, and the terms of the current license issued by the department.

    “The center did not follow their policy for sight and sound supervision. The policy states ?teachers are expected to be within sight and sound supervision of the students to ensure they can respond to immediate assistance for the children?. Child #1 (two years old) and Child #2 (three years old) were not provided immediate assistance to prevent them from leaving the building, resulting in the children being without sight and sound supervision from staff.”

    Rule 8VAC20-780-40-E.

  • At least one staff in each classroom or area where children are present shall have current certification in both CPR and first aid.

    “On March 24, 2026, Staff #1 was alone with a group of two and three year old children and was not certified in CPR or first aid.”

    Rule 8VAC20-780-530-A.

Dec 17, 2025: complaint inspection2 deficiencies
  • 8VAC20-780-500-A

    “Staff shall wash their hands after a diaper change and children’s hands shall be washed after toileting. Staff in the infant room did not wash her hands or the child’s hands after completing a diaper change. Staff in the 2’s room did not wash her hands after completing a diaper change.”

    Rule 8VAC20-780-500-A. From a complaint.

  • 8VAC20-780-500-B

    “The diapering surface shall be cleaned with soap and at least room temperature water and sanitized after each use. Staff in the infant room did not clean and sanitize the diapering surface after completing a diaper change. Staff in the 2’s classroom cleaned the diaper changing surface and sprayed it with a bleach water solution, but did not allow it to dry for a period of at least two minutes.”

    Rule 8VAC20-780-500-B. From a complaint.

Nov 5, 2025: inspection2 deficiencies
  • 8VAC20-780-530-A

    “At least one staff in each classroom or area where children are present shall have current certification in both CPR and first aid. Staff #3 was alone with a group of toddler/2’s children and was not certified in CPR and first aid.”

    Rule 8VAC20-780-530-A.

  • 8VAC20-780-80-A

    “(Repeat violation) For each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs. There were seven children in the preschool room, but only five were marked present on the attendance record.”

    Rule 8VAC20-780-80-A.

May 21, 2025: subsidy health and safety inspection1 deficiency
  • 8VAC20-790-600-F

    “Staff who work directly with children shall annually attend the department’s health and safety update course. Staff # 2 and Staff #4 did not have documentation of attending the update training in 2024.”

    Rule 8VAC20-790-600-F.

May 21, 2025: inspection4 deficiencies
  • 22.1-289.035-B-4

    “(Repeat Violation) The center is required to obtain background checks from any state in which the individual has resided in the preceding five years. Staff #3, employed for a day, did not have documentation of requesting a sex offender check or criminal history check from a different state.”

    Rule 22.1-289.035-B-4.

  • 8VAC20-780-210-A-4-a

    “Within six months before being promoted or beginning work or one month after being promoted or beginning work as a program leader, a minimum of 24 hours of training shall be received related to the care of children. Staff #1 had only 13 of the 24 hours needed to qualify as a program leader.”

    Rule 8VAC20-780-210-A-4-a.

  • 8VAC20-780-270-A

    “Areas and equipment of the center, inside and outside, shall be maintained in a clean, safe and operable condition. In the two year old room there was a rubber stripping separated from the rug causing a tripping hazard.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-550-E

    “Shelter in place procedures shall be practiced a minimum of twice per year. There was only one shelter in place drill practiced in 2024.”

    Rule 8VAC20-780-550-E.

Sep 16, 2024: inspection2 deficiencies
  • (Repeat Violation) Based on review, facility did not ensure out of state background checks are completed when a staff member has lived outside the state of Virginia within the past 5 years.

    “Evidence: The record for staff #4 (start date 8/8/2024) did not have documentation of completing out of state central registry and sex offender search for the state noted on the sworn statement or affirmation.”

    Rule 22.1-289.035-B-4.

  • Based on review, facility did not ensure there is an annual approval from the health department.

    “Evidence: The most recent health inspection report available for review was dated 5/17/2023 which is more than a year old.”

    Rule 8VAC20-780-260-B.

Sep 16, 2024: complaint inspection1 deficiency
  • Based on observation, facility did not ensure areas of the center are maintained in a clean and safe manner.

    “Evidence: There were 2 ceiling tiles each in the 2’s classroom and infant classroom that were bulging with visible signs of water damage. In the infant room, the ceiling vents had dust hanging down from the cover.”

    Rule 8VAC20-780-270-A. From a complaint.

Mar 18, 2024: inspection6 deficiencies
  • Based on record review and staff interviews, the licensee did not ensure, all staff had obtained an out of state criminal history name check ( CRC ) prior to the first day of employment and an out of state child abuse and neglect search ( CPS ) was request by the 30th day of employment for any state where they lived within the last five years from date of hire. (DOH)

    “Evidence: The following did not have out of state background checks as required. 1.Staff #4?s record did not include an out of state CRC for South Carolina prior to first day of employment (DHO 1-26-2024). South Carolina CRC results were dated 2-20-2024 and a South Carolina CPS check was not conducted. 2. Staff #5?s record did not include a CRC or a CPS for Texas. Staff #5?s DHO was 7-18-2023.”

    Rule 22.1-289.035-B-4.

  • Based on measurements, observation and staff interviews, the licensee did not ensure where playground equipment is provided, there shall be under equipment with moving parts or climbing apparatus enough resilient surfacing to create a fall zone free of hazardous obstacles. Fall zones are defined as the area underneath and surrounding equipment that requires a resilient surface. A fall zone shall encompass sufficient area to include the child’s trajectory in the event of a fall while the equipment is in use

    “Evidence: There resilient surfacing was measured for the playgrounds and determined inadequate as a minimum of 6 inches of resilient surfacing for this equipment is required. 1.There was approximately 4 ? inches to 5 inches of resilient surfacing (mulch) at the base of the slide chute and around the fall zone on the preschool playground 2. There was approximately 3 to3 ? inches of resilient surfacing (mulch) at the base of the slide chute and around the fall zone on the toddler playground”

    Rule 8VAC20-780-330-B.

  • Based on observation and staff interviews, the licensee did not ensure diapering requirements were followed.

    “Evidence: The diaper pad in the infant had two tears and was no longer nonabsorbent.”

    Rule 8VAC20-780-500-B.

  • Based on staff interviews and review of documentation, the licensee did not ensure to practice annually a lockdown drill procedure.

    “Evidence: Center Director confirmed they did not conduct lock down drill in 2023.”

    Rule 8VAC20-780-550-F.

  • Repeat Based on review of 5 children’s records and staff interviews, the licensee did not ensure to maintain and keep at the center a separate record for each child enrolled which contained the required information.

    “Evidence: The record for Child #5 did not include the appropriate legal paperwork on file when the custodial parent requests the center not to release the child to the other parent”

    Rule 8VAC20-780-60-A.

  • Based on documentation review and provider interview the licensee did not ensure that for each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs.

    “Evidence: There were 8 children observed in the infant room and only 7 on the attendance list. Center staff verified the 8th infant had been in the classroom for approximately 1 hour and had not been added to the attendance list”

    Rule 8VAC20-780-80-A.

Nov 9, 2023: inspection6 deficiencies
  • Based on observation and staff interviews, the licensee did not ensure areas and equipment of the center, inside and outside, shall be maintained in a clean, safe and operable condition.

    “Evidence: The following equipment on the outdoor playground poses a safety risk to children on the playground. 1.There is a rusty, sharp screw protruding from a white tube that is used for water / sand play. 2.There is red plastic riding toy that has 3 areas (tire, handlebar, and license plate holder) that are broken and has sharp edges.”

    Rule 8VAC20-780-270-A.

  • Based on observation and staff interviews, the licensee did not ensure hazardous substances such as cleaning materials, insecticides, and pesticides shall be kept in a locked place using a safe locking method that prevents access by children.

    “Evidence: In the toddler room in an unlocked cabinet there were 2 containers of disinfectant spay and a container of bleach and water spray. These hazardous chemicals were observed, and they were labeled “keep out of reach of children” and at least one other statement “caution”, “flammable” and “warning”.”

    Rule 8VAC20-780-280-B.

  • Based on observation and staff interviews, the licensee did not ensure that all staff shall wash their hands with soap and running water after helping a child use the toilet and before and after a diaper change;

    “Evidence: 1.Staff #6 was observed changing the diaper for Child #1 and Child #2. Staff #6 did not wash their hands between these two diaper changes.”

    Rule 8VAC20-780-500-A.

  • Based on observation and staff interviews, the licensee did not ensure the required procedures were followed for diapering.

    The inspectors’ words, 175 words

    “Evidence: 1.Staff #6 was observed changing diaper for Child #2 and they lifted the trashcans lid with their hand and disposed of the soiled diaper. Staff #6 did not use the footstep to open the trashcan’s lid. The requirement is that disposable diapers shall be disposed in a leakproof or plastic-lined storage system that is either foot-operated or used in such a way that neither the staff member’s hand nor the soiled diaper touches an exterior surface of the storage system during disposal. 2. Staff #6 was observed changing the diapers of 3 children (Child #1, #2 and Child #6) who were 2 years old and each child stood in the bathroom door way while Staff #6 removed their diaper, used a wipe to clean them and then put on another diaper while they were standing up. Staff #6 did not use a nonabsorbent surface for diapering or changing as required for children younger than three years. The diapering surface for children younger than 3 shall be a changing table or countertop designated for changing.”

    Rule 8VAC20-780-500-B.

  • Based on observation and staff interviews, the licensee did not ensure to follow the recent, age-appropriate nutritional requirements of the Child and Adult Care Food Program of the United States Department of Agriculture (USDA) when they choose to provide meals and snacks .

    “Evidence: The afternoon snacks listed on the menu for the week of 11-6-2023 to 11-10-2023 do not meet. the USDA guidelines as 2 out of 5 of the food groups are required to be served. 1.Snack for 11-6-2023 was vanilla wafers (do not meet the USDA guidelines) and grape juice 2.Snack for 11-7-202 was granola bar and water (only one food group offered) 3. Snack for 11-9-2023 listed veggie straws and water (only one food group offered)”

    Rule 8VAC20-780-560-F.

  • Repeat Based on review of 5 children’s records and staff interviews, the licensee did not ensure to maintain and keep at the center a separate record for each child enrolled which contained the required information.

    “Evidence: The following information is missing from 2 out of 5 of the children’s records reviewed. 1.Child #1 did not have the employment phone number for both parents listed 2.Child #1 and Child #3 did not have the name of any additional programs or schools that the child is concurrently attending and the grade or class level.”

    Rule 8VAC20-780-60-A.

Aug 9, 2023: inspection3 deficiencies
  • Repeat Systemic Based on record review, observation and staff interviews, the licensee did not ensure there shall be in each grouping of children at least one staff member who meets the qualifications of a program leader or program director.

    The inspectors’ words, 107 words

    “Evidence: The following staff were designated as program lead teachers and their records do not include documentation of the required training/ education required to meet the qualifications of a program lead or program director. 1.Staff #1, the designated program lead staff in the Infant Room was observed as one of two staff supervising 5 infants. Center Director confirmed there was not a staff member in the Infant Room that met qualification for program lead. 2.Staff #5, the designated program lead staff in the Schoolage Room was observed as the only staff supervising 12 Schoolage children. Center Director confirmed Staff #5 did not meet qualification for program lead.”

    Rule 8VAC20-780-340-D.

  • Systemic Based on observation and staff interview, the licensee did not ensure the center shall maintain, in a way that is accessible to all staff who work with children, a current written list of all children’s allergies, sensitivities, and dietary restrictions. This list shall be dated and kept confidential in each room or area where children are present.

    “Evidence: The current written list of all children’s allergies, sensitivities, and dietary restrictions was not dated.”

    Rule 8VAC20-780-40-M.

  • Systemic Based on record review and staff interviews, the licensee did not ensure there was a written care plan for each child with a diagnosed food allergy, to include instructions from a physician regarding the food to which the child is allergic and the steps to be taken in the event of a suspected or confirmed allergic reaction.

    “Evidence: The record for child # 1 has a diagnosed food allergy (ham) and the record did not include a written care plan, to include instructions from a physician.”

    Rule 8VAC20-780-60-A.

Apr 26, 2023: inspection10 deficiencies
  • 8VAC20-770-60-C-2

    “Based on a record review and staff interviews, the licensee did not ensure each staff member had obtained by the end of the 30th day of hire the results of the Central Registry ( CPS ) finding for the state of Virginia. Evidence: Staff #2?s date of hire 3-23-2023 does not have documentation of a CPS check conducted. Center Director confirmed the CPS check was mailed on 4- 21-2023. Staff #2 was observed working on the day of the day of the inspection.”

    Rule 8VAC20-770-60-C-2.

  • 8VAC20-780-150-B

    “Based on record review and provider interview, the licensee did not ensure the physical examination and dates of immunizations shall include the signature of a physician, his designee, or an official of a local health department. Evidence: The immunization documents in the records for child #3 did not include a physician or designated individual’s signature. Child #3 first date of attendance was 4-12-23.”

    Rule 8VAC20-780-150-B.

  • 8VAC20-780-240-C

    “Based on record review and staff interviews, the licensee did not ensure each staff member had completed orientation training in all required facility specific topics prior to the staff member working alone with children and no later than seven days of the date of assuming job responsibilities. Evidence: The record for Staff #2 (hire date 3-23-23), Staff #4 (hire date 2-9-23) and Staff #5 (hire date 3-29-23) did not include information the staff had obtained training in prevention of abusive head trauma and safe sleeping practices.”

    Rule 8VAC20-780-240-C.

  • 8VAC20-780-260-B

    “Based on documentation review and staff interviews, the licensee did not ensure to obtain an annual approval from the health department. Evidence: Center Director confirmed the most recent copy of the health inspection available for review was date 4-19-22.”

    Rule 8VAC20-780-260-B.

  • 8VAC20-780-280-B

    The inspectors’ words, 116 words

    “Based on observation, the licensee did not ensure hazardous substances and other harmful agents such as cleaning materials, insecticides, and pesticides shall be kept in a locked place using a safe locking method that prevents access by children. Evidence: The following items were observed stored in an unlocked manner and were accessible to children. The hazardous chemicals were labeled “keep out of reach of children” and at least one other statement “caution”, “flammable” and “warning”. 1. In the infant room, an unlocked cabinet, there were 2 containers of disinfectant, 1 container of all purpose cleaner and 2 containers of disinfectant wipes. 2. In the toddler room underneath changing table there was a container of Damp Rid”

    Rule 8VAC20-780-280-B.

  • 8VAC20-780-340-D

    “Based on record review, observation and staff interviews, the licensee did not ensure that there shall be in each grouping of children at least one staff member who meets the qualifications of a program leader or program director. Evidence: Staff # 4, the designated program lead staff in the Pre-K room was observed as the only staff supervising 10 children. Staff #4 does not have documentation that indicates they meet the qualifications of a program lead or program director.”

    Rule 8VAC20-780-340-D.

  • 8VAC20-780-40-M

    “Based on observation and staff interview, the licensee did not ensure the center shall maintain, in a way that is accessible to all staff who work with children, a current written list of all children’s allergies, sensitivities, and dietary restrictions. This list shall be dated and kept confidential in each room or area where children are present. Evidence: Center Director, confirmed that there was not a allergy list available for staff to view for child #5 that has a physician documented pineapple and lactose food sensitivity”

    Rule 8VAC20-780-40-M.

  • 8VAC20-780-540-E

    “Based on equipment review and staff interview the licensee did not ensure the nonmedical emergency supplies were required. Evidence: Center Director confirmed they did not have a working battery-operated radio.”

    Rule 8VAC20-780-540-E.

  • 8VAC20-780-570-E

    “Based on observation and staff interviews, the licensee did not ensure prepared infant formula shall be refrigerated, dated and labeled with the child’s name. Evidence: In the infant room there were two bottles observed, one was without a name and date and the other was without a date. Both bottle’s were observed on the counter near the sink and were confirmed to be formula.”

    Rule 8VAC20-780-570-E.

  • 8VAC20-780-60-A

    “Based on record review and staff interview the center did not maintain a record for each child enrolled which contained all of the required information. Evidence: Center Director confirmed the following items were missing; 1.The record for child #3 did not contain work phone numbers or location for both for parents listed. 2.The record for child #4 did not contain work location for both for parents listed. 3. The record for child #3 did not include a second emergency contact name or phone number.”

    Rule 8VAC20-780-60-A.

Apr 26, 2023: complaint inspection1 deficiency
  • Based on observations and staff interviews, the licensee did not ensure to follow the guidelines when they choose to provide meals and snacks.

    The inspectors’ words, 114 words

    “Evidence: The center did not follow the most recent, age-appropriate nutritional requirements of the Child and Adult Care Food Program of the United States Department of Agriculture (USDA) as listed below; 1.On 4-26-2023, breakfast was observed being served for children age 2 and only 1/4 cup of milk was served in a 3 ounce cup and 4 ounces of milk is required. 2.On 4-26-2023, lunch was observed being served to 15 children, ages 3-5 in Pre-k class. The staff used a plastic spoon, approximately 1 teaspoon to serve the mixed vegetables for each child. Children were served between 1 and 2 teaspoons of vegetables which was less than the ? cup that is required.”

    Rule 8VAC20-780-560-F. From a complaint.

Mar 7, 2023: subsidy health and safety inspection1 deficiency
  • 8VAC20-790-600-F

    “Based on record review and staff interview the vendor did not ensure Staff who work directly with children shall, in addition to preservice and orientation training required in subsections A through D of this section, annually attend at least 16 hours of training and staff development activities, to include the departments health and safety update course. Evidence: Director confirmed that Staff #4 (date of hire 4-6-2022) did not have documentation for their 2022 health and safety update course.”

    Rule 8VAC20-790-600-F.

Mar 7, 2023: inspection11 deficiencies
  • 22.1-289.035-B-4

    The inspectors’ words, 95 words

    “Based on record review and staff interview the licensee did not ensure to obtain a copy of the results of a criminal history record information check, and a search of the child abuse and neglect registry or equivalent registry from any state in which the individual has resided in the preceding five years. Evidence: Director confirmed that they had not obtained an out of state criminal history check or an out of state child abuse and neglect record check for South Carolina where staff #4 (hire date 4-6-2022) had lived within the last five years.”

    Rule 22.1-289.035-B-4.

  • 8VAC20-780-160-A

    “Based on record review and staff interview the licensee did not ensure documentation of the Tuberculosis screening shall be submitted at the time of employment and prior to coming into contact with children. Evidence: Staff confirmed that Staff #1 did not have documentation of a TB screening and the first date of employment was 12-16-2019.”

    Rule 8VAC20-780-160-A.

  • 8VAC20-780-210-A-4-b

    “Based on record review and staff interview the licensee did not ensure that program leaders within six months before being promoted or beginning work or one month after being promoted or beginning work, a minimum of 24 hours of training shall be received related to the care of children. Evidence: Director confirmed that Staff #3 only had 12 of the required 24 hours of training needed for program leader qualification. Staff #3 confirmed they were the designated lead teacher.”

    Rule 8VAC20-780-210-A-4-b.

  • 8VAC20-780-245-A

    The inspectors’ words, 106 words

    “Based on record review and staff interview the licensee did not ensure staff shall complete annually a minimum of 16 hours of training appropriate to the age of the children in care. Evidence: Director confirmed their training calendar was January to December and the following did not complete the required 16 hours of training: ? staff #1 (hire date 12-16-2019) completed 7 hours of training for 2022. ? staff #2 (hire date 3-12-2021) completed 3 hours of training for 2022. ? staff #3 (hire date 12-15-2020) completed 3 hours of training for 2022. ? staff #4 (hire date 4-6-2022) completed 4 hours of training for 2022.”

    Rule 8VAC20-780-245-A.

  • Based on measurements, observation and staff interviews, the licensee did not ensure where playground equipment is provided, there shall be under equipment with moving parts or climbing apparatus enough resilient surfacing to create a fall zone free of hazardous obstacles. Fall zones are defined as the area underneath and surrounding equipment that requires a resilient surface. A fall zone shall encompass sufficient area to include the child’s trajectory in the event of a fall while the equipment is in use. Falls zones shall not include barriers for resilient surfacing.

    The inspectors’ words, 108 words

    “Evidence: The following inadequate fall zones and resilient surfacing were observed on the pay ground. 1. On the preschool playground the resilient surfacing (mulch) was measured and it was between 1/2 inch and 2 inches deep at the base of both blue slide chutes and around the fall zone area. A minimum of 6 inches of resilient surfacing is required 2. On the toddler playground there was a plastic playhouse directly next to the right side of the blue slide and therefore the required 6 feet of fall zone was not met. There was only approximately 1 inch of fall zone on the right side of the slide.”

    Rule 8VAC20-780-330-B.

  • 8VAC20-780-40-J

    “Based on document review and staff interview the licensee did not ensure injury prevention procedures shall be updated at least annually based on documentation of injuries and a review of the activities and services. Evidence: Director confirmed they did not have an updated injury prevention plan.”

    Rule 8VAC20-780-40-J.

  • 8VAC20-780-40-K

    “Based on review of center documentation and staff interviews, the licensee did not ensure the center shall develop written procedures for prevention of shaken baby syndrome or abusive head trauma, including coping with crying babies, safe sleeping practices, and sudden infant death syndrome awareness. Evidence: Director confirmed that the center’s written procedures did not include abusive head trauma.”

    Rule 8VAC20-780-40-K.

  • 8VAC20-780-40-M

    “Based on observation and staff interview, the licensee did not ensure the center shall maintain, in a way that is accessible to all staff who work with children, a current written list of all children’s allergies, sensitivities, and dietary restrictions. This list shall be dated and kept confidential in each room or area where children are present. Evidence: Staff #3, in the infant room, confirmed that the allergy list was hanging in sight and that parents enter the room to drop off and pick up their children.”

    Rule 8VAC20-780-40-M.

  • 8VAC20-780-450-A

    The inspectors’ words, 130 words

    “Based on observation and Staff interview the center did not ensure Cribs, cots, mats and beds used by children other than infants during the designated rest period or during evening and overnight care shall have linens consisting of a top cover and a bottom cover or a one-piece covering which is open on three edges. Cribs when being used by infants shall have a bottom cover. Evidence: The following was observed and confirmed by staff: ? In the Toddler room there were 2 out of 5 children that did not have a bottom cover. ? In the Two’s room 6 out of 16 children that did not have a bottom cover ? In the Three’s and Four’s room 8 out of 18 children that did not have a bottom cover”

    Rule 8VAC20-780-450-A.

  • 8VAC20-780-540-E

    “Based on equipment review and staff interview the licensee did not ensure the nonmedical emergency supplies were required. Evidence: Director confirmed they did not have a working battery-operated flashlight or a battery-operated radio.”

    Rule 8VAC20-780-540-E.

  • 8VAC20-780-60-A

    “Based on record review and staff interview the center did not maintain a record for each child enrolled which contained all of the required information. Evidence: Director confirmed that the following items were missing from children’s records: 1. The record for child #1 did not contain proof of identity. 2. The record for child #3 did not contain work phone numbers for both parents listed. 3. The record for child #5 did not include a second emergency contact.”

    Rule 8VAC20-780-60-A.

Mar 1, 2023: inspection3 deficiencies
  • Based on a review of video footage and staff interview the center did not ensure the variety of daily activities for all age groups shall be age and stage appropriate

    The inspectors’ words, 102 words

    “Evidence: The center’s video recording showed that on March 8, 2023 center staff were watching an R rated movie (Precious) in the presence of a Child #8, age 5 and within earshot of sleeping toddlers. Staff #2 confirmed they were watching the movie, with the sound on, and Child #5 was present and watching with them. Staff #2 said they began watching the movie around noon and finished around 2:00 PM. As per the MPAA’s (Motion Picture Association of America) film rating policy, patrons under the age of 17 will require an accompanying parent or guardian to attend an “R” rated film.”

    Rule 8VAC20-780-360-A.

  • Based on video footage and staff interview, the center did not ensure to offer constructive behavioral guidance and redirect children to appropriate behavior.

    The inspectors’ words, 194 words

    “Evidence: 1. Video-footage shows that on March 8, from approximately 8:04 AM until 8:13 AM in the center’s multipurpose room, Child #3, age 7, was running around the room ?roughhousing? and pushing multiple children as listed below; a. Child #3 pushes Child #4 (age 3) onto a large stuffed animal. b. Child #3 pulls Child #4 to the ground by the back of their sweatshirt. Then Child #4 gets up and begins to chase Child #3 around the classroom. c. Child #3 puts both of their hands on the cheeks of Child #4 and then pushes Child #4 to the ground. d. Child #3 pushes Child #7 (age 2). e. Child #3 walks up behind Child #6 (age 3) and puts their arms around their shoulders and neck and pushes them onto a large stuffed animal. 2.Staff #3, Staff #4 and Staff #5 were all observed in the multipurpose room and did not redirect children to appropriate behavior. 3.There were 17 children in the multipurpose room and most of the children were watching tv during this time. 4.Staff #2 watched this video-footage with the Licensing Inspector and described the children’s actions as ?only roughhousing?.”

    Rule 8VAC20-780-400-B.

  • Based on review of video footage and staff interviews, it was confirmed that the center failed to ensure that a staff does not use the/a forbidden action of rough handling.

    The inspectors’ words, 110 words

    “Evidence: 1. In the two’s room on February 21, 2023, at approximately 12:05 PM, during nap time Child #1 was observed lying on their cot and Staff #1 leaned down and smacked Child #1 in the mouth and said ?Shut your mouth? and then Child #1 began to make a crying sound. 2.Child #2 was observed lying on their cot with their arm and hand raised. Staff #1 was observed leaning down towards Child #2, slapping the child’s hand and saying, “lay down it’s naptime, go to sleep”. Staff #1 described that day as “rough day, chaotic and it was a mistake, I know I should not have done that”.”

    Rule 8VAC20-780-410-1.

Aug 24, 2022: inspection2 deficiencies
  • Based on observation, center documentation and staff interviews, the licensee did not ensure to follow the required staff to child ratio for children ages 3 years old up to school age eligible.

    “Evidence: At approximately 2:18 pm, Child #1 (age 4 yrs 5 months) was observed in the school age room with 13 school age children (4 years 9 months to age 12). Center Director confirmed Child #1 had been assigned to school age classroom since August 9, 2022. The ratio of 1 staff for every 10 children age 3- to age 4 years 9 months was not followed.”

    Rule 8VAC20-780-350-B-4.

  • Based on observation and staff interviews, the licensee did not ensure that a copy of the notice of intent provided by the department was posted in a prominent place at each public entrance of the facility to advise consumers of serious or persistent violations.

    “Evidence: The notice of intent was not posted at the entrance of the facility. Center director confirmed it had not been posted.”

    Rule 8VAC20-820-120-E-5.

Jun 22, 2022: inspection4 deficiencies
  • Based on observation, documentation review and interviews, the licensee did not ensure when staff are supervising children, they shall always ensure their care, protection, and guidance.

    “Evidence: Staff #2 did not ensure care, protection and guidance for the children they were responsible for supervising, as seven children were observed alone in the school-age area, that includes the TV room and multipurpose room for approximately five to 1ten minutes.”

    Rule 8VAC20-780-340-A.

  • Based on observation and staff interviews, the license did not ensure children under 10 years of age always shall be within actual sight and sound supervision of staff.

    The inspectors’ words, 203 words

    “Evidence: 1. Upon Licensing Inspector arrival on June 22, 2022, at approximately 9:42 am, Staff #1 was observed in the center’s lobby. Beyond the lobby doors there is a ?TV room? where there were three school-age children observed (child #1, #2, and #3) and to the left of the lobby doors, there is a school age room/ multipurpose room where there were four additional school-age children (child #4, #5, #6 and #7). There was not a staff member observed supervising the children in the TV room or in the school age /multipurpose room. 2. Staff #1 stated Staff #2 was responsible for supervising the children in the two rooms. Staff #2 was observed working in the kitchen. Staff #2 said they were preparing lunch. Staff #1 confirmed Staff #2 was in the kitchen for about 5 five to 10 minutes and that there was not a staff member supervising the children in the TV room or in the school age multipurpose room during that time. 3. Six children under the age of 10 were observed without site and sound supervision along with a 12 year old child. Staff #1 and Staff #2 confirmed the children were not being supervised by a staff member.”

    Rule 8VAC20-780-340-F.

  • Based on observation and staff interviews, the licensee did not ensure staff wash their hands with soap and running water before and after a diaper change.

    “Evidence: On June 22, 2022, a soiled diaper was observed sitting on the floor inside the doorway of the restroom in the two year old room. Staff #3 confirmed it was a soiled diaper, picked it up and placed it in the trashcan. Staff #3 did not wash their hands after disposing of the soiled diaper.”

    Rule 8VAC20-780-500-A.

  • Based on observation and staff interviews, the licensee did not ensure that staff disposed of disposable diapers in a leakproof or plastic-lined storage system that is either foot-operated or used in such a way that neither the staff member’s hand nor the soiled diaper touches an exterior surface of the storage system during disposal.

    “Evidence: On June 22, 2022, a soiled diaper was observed sitting on the floor inside the doorway of the restroom in the two year old room. Staff #3 confirmed it was a soiled diaper and indicated they had not yet had a chance to throw it away because they had gotten busy. The diaper had not been disposed of in a leakproof or plastic-lined storage system.”

    Rule 8VAC20-780-500-B.

Mar 4, 2022: complaint inspection2 deficiencies
  • Based on a review of the center’s documentation and interviews, the licensee did not ensure when staff are supervising children, they shall always ensure their care, protection, and guidance.

    The inspectors’ words, 121 words

    “Evidence: 1) On February 25, 2022 between approximately 8:00 am and 8:30 am, Staff #1 left Child #1, age 4, unsupervised. Child #1 was able to leave the center and get on a public school bus that was parked in the center’s parking lot. 2) Witness #1 confirmed Child #1, age 4, walked out of the building and through the parking lot without supervision to get on the school bus. 3) Staff #1 did not follow their bus policy which states ?staff have students gather their belongings and escort them to the front door. Once the bus arrives staff walk the students to the bus and wait for all students to get on the bus before going back into the center”.”

    Rule 8VAC20-780-340-A. From a complaint.

  • Based on interviews with staff and other parties involved, the licensee failed to ensure children under 10 years of age are within actual sight and sound supervision of staff.

    The inspectors’ words, 196 words

    “Evidence: On February 25, 2022 between approximately 8:00 am and 8:30 am, Child #1 age 4, walked out the front door of the center without staff supervision to get on their school bus. The center’s supervision policy includes the following information; “Teachers are assigned to a class by the administrator and must always stay in the class”. “Teachers are responsible for always having students in their sight and sound”. 1) Witness observed the front door to the center was open when the bus pulled into the center’s parking lot. Witness confirmed there were no staff visible. Witness asked Child #1 “where is your teacher?” and Child #1 said “I don’t know.”. 2) Staff #1’s written statement was “I step in the kitchen no more than 10 seconds I come back in the media room” Child #1 “had got her coat and went out to the bus”. 3) Interviews confirm Staff #1 walked out to the school bus once they had noticed Child #1 was outside. 4) Staff #1 was supervising Child #1 in the media room during this time. 5) The center is located on a four lane undivided road with a speed limit of 35.”

    Rule 8VAC20-780-340-F. From a complaint.

Feb 3, 2022: inspection3 deficiencies
  • Base on record review and staff interviews, the licensee did not ensue to obtain the results of a criminal history record ( CRC ) information check, a sex offender registry check and a search of the child abuse and neglect registry ( CPS ) or equivalent registry from any state from any state in which the individual has resided in the preceding five years before reporting to the child day center.

    “Evidence: The record for staff #1 did not include the CRC or the sex offender check from Texas where the staff had lived within the last 5 years prior to beginning employment and did not include a Texas CPS check within 30 days of employment. Staff #1 date of employment 11-12-2021..”

    Rule 22.1-289.035-B-4.

  • Based on record review and staff interview, the license did not ensure to obtain documentation of a negative results of ( PPD ) tuberculosis screening that included a clearance statement signed by a physician, the physician’s designee or an official of the local health department. This statement shall include language that the individual does not have any current symptoms of active tuberculosis, does not have either a risk factor for acquiring tuberculosis infection or a risk factor for progression to active tuberculosis disease as defined by the local health department, or has been treated for these conditions in the past, and is currently free of tuberculosis in a communicable form.

    “Evidence: The record for staff #1 did not include documentation of a negative PP screening.”

    Rule 8VAC20-780-160-B.

  • Based on observation and staff interviews the license did not ensure all if hazardous substances are not kept in original containers, the substitute containers shall clearly indicate their contents and shall not resemble food or beverage containers.

    “Evidence: In a cabinet in the toddler room there were two spray containers with clear liquid and the contents was not labeled. The center staff said one container was a bleach and water solution and the other was a soap and water solution.”

    Rule 8VAC20-780-280-G.

All 35 visits on record
Visits on record
DateVisitWhat the record says
Oct 27, 2026Subsidy health and safety inspectionNo violations cited
Sep 16, 2026Complaint inspection1 violation cited
Sep 16, 2026Complaint inspectionNo violations cited
Jul 28, 2026Inspection1 violation cited
Jun 9, 2026Subsidy health and safety inspection6 violations cited
Apr 8, 2026Inspection5 violations cited
Dec 17, 2025Complaint inspection2 violations cited
Nov 5, 2025Subsidy health and safety inspectionNo violations cited
Nov 5, 2025Inspection2 violations cited
May 21, 2025Subsidy health and safety inspection1 violation cited
May 21, 2025Inspection4 violations cited
Sep 16, 2024Inspection2 violations cited
Sep 16, 2024Subsidy health and safety inspectionNo violations cited
Sep 16, 2024Complaint inspection1 violation cited
Aug 6, 2024Complaint inspectionNo violations cited
Jul 17, 2024InspectionNo violations cited
Mar 18, 2024Subsidy health and safety inspectionNo violations cited
Mar 18, 2024Inspection6 violations cited
Nov 9, 2023Subsidy health and safety inspectionNo violations cited
Nov 9, 2023Inspection6 violations cited
Oct 24, 2023InspectionNo violations cited
Aug 9, 2023Inspection3 violations cited
Apr 26, 2023Complaint inspection1 violation cited
Apr 26, 2023Subsidy health and safety inspectionNo violations cited
Apr 26, 2023Inspection10 violations cited
Mar 7, 2023Subsidy health and safety inspection1 violation cited
Mar 7, 2023Inspection11 violations cited
Mar 1, 2023Inspection3 violations cited
Nov 30, 2022InspectionNo violations cited
Oct 5, 2022InspectionNo violations cited
Aug 24, 2022Inspection2 violations cited
Jun 22, 2022Inspection4 violations cited
Mar 4, 2022Complaint inspection2 violations cited
Feb 3, 2022Subsidy health and safety inspectionNo violations cited
Feb 3, 2022Inspection3 violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires Nov 28, 2027.
  • A current subsidy provider.
  • Ages: 1 month - 12 years 11 months.
  • Capacity: 97 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 7 complaint inspections on record.
  • 3 complaint allegations published with Virginia’s findings, 3 of them found valid.
On record, newest first
DateWhatDetail
Sep 16, 2026ComplaintAllegation: Emergency Procedures/Supplies. Virginia’s finding: Reported/Valid.
Dec 17, 2025ComplaintAllegation: Housekeeping/Sanitation. Virginia’s finding: Reported/Valid.
Sep 16, 2024ComplaintAllegation: Physical Plant. Virginia’s finding: Reported/Valid.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 75 child care providers in the City of Hampton, the middle value for violations cited in the last three years was 12; this one had 37.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

11 of the 75 in the City of Hampton, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Young Mens Christian Association of the Virginia Peninsulas-Hamp28
Community Presbyterian Church8
Little Tin Soldiers Educational Center29
Smiles & Giggles Learning Center Incorporated This child care provider37
Peake Childhood Center12
Ms. Victoria WhiteheadNot given
Tonya ScottNot given
Karen Jordan5
Empowering Future Leaders Academy LLC14
Andrea Blue7
Jessica Taft2
Latosha Davis0

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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