Hearth Record

Rooftop of Virginia CAP-Hillsville Head Start Center

A child day center in Hillsville, Virginia 24343

205 Oak Street, Hillsville, Virginia 24343. (276) 728-4284.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 3 deficiencies in 2 months of the last 36. Last cited Jan 2025. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

16 inspections on record, the latest on Sep 8, 2026.

3 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

3 deficiencies in 2 months of the last 36. Last cited Jan 2025. The last 3 years, to Nov 5, 2026.

3 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

Jan 29, 2025: inspection1 deficiency
  • The roughly handling of a child is a forbidden action.

    The inspectors’ words, 93 words

    “On January 22, 2025, Staff #1 was observed grabbing Child #1 by the arm and turn to pursue another child. While pursuing the other child, Staff #1 pulled Child #1 behind them and Child #1 is observed hitting a table and a shelf. On January 22, 2025, Staff #1 can be seen grabbing Child #1 by their left arm and while holding Child #1’s arm, Staff #1 began to pursue another child. While pursuing the other child, Staff #1 is still holding Child #1’s arm, dragging them into a table and a shelf.”

    Rule 8VAC20-780-410-1.

Aug 19, 2024: inspection2 deficiencies
  • Based on observation, the center failed to ensure a nonabsorbent surface for diapering or changing be used.

    “Evidence: The diapering pad in the infant room had tears revealing a nonabsorbent surface.”

    Rule 8VAC20-780-500-B.

  • Based on record review, the center failed to implement a monthly practice evacuation drill.

    “Evidence: The center did not have documentation that an evacuation drill was completed in June, 2024.”

    Rule 8VAC20-780-550-D.

Oct 30, 2023: inspection2 deficiencies
  • Based on discussions the center failed to ensure the care, protection, and guidance of a child as required.

    “Evidence: On 10/30/23 at approximately 11:47am a child was left outside on the playground by themself when the rest of the class and staff went inside. When the head count was completed inside, the staff realized a child was unaccounted for. Staff went back outside where the child was sitting in the tree playground structure. The approximate time the child was unattended was 7 minutes. Staff did not ensure the care, protection, and guidance of this child as required.”

    Rule 8VAC20-780-340-A.

  • Based on statements the center failed to ensure that children under 10 years of age always shall be within actual sight and sound supervision of staff

    “Evidence: On 10/30/23 at approximately 11:47am a child was left outside on the playground unattended, when the rest of the class and staff went inside. When the head count was completed inside, the staff realized a child was unaccounted for. Staff went back outside where the child was sitting in the tree playground structure. The approximate time the child was unattended was 7 minutes. Staff did not provide sight and sound supervision as required.”

    Rule 8VAC20-780-340-F.

Jan 31, 2022: inspection1 deficiency
  • 8VAC20-780-260-A

    “Based on record review and interview, the center did not have an annual fire inspection. Evidence: 1. The last fire inspection report documentation was 10/16/2020. 2. The director stated the fire inspection was conducted 2/2/2022 but the fire inspector has not sent the report yet.”

    Rule 8VAC20-780-260-A.

All 16 visits on record
Visits on record
DateVisitWhat the record says
Sep 8, 2026Subsidy health and safety inspectionNo violations cited
Feb 4, 2026InspectionNo violations cited
Sep 10, 2025InspectionNo violations cited
Mar 12, 2025Complaint inspectionNo violations cited
Feb 28, 2025InspectionNo violations cited
Jan 29, 2025Inspection1 violation cited
Jan 29, 2025InspectionNo violations cited
Aug 19, 2024Inspection2 violations cited
Feb 2, 2024Subsidy health and safety inspectionNo violations cited
Feb 2, 2024InspectionNo violations cited
Oct 30, 2023Inspection2 violations cited
Sep 13, 2023InspectionNo violations cited
Sep 13, 2023Subsidy health and safety inspectionNo violations cited
Feb 23, 2023InspectionNo violations cited
Aug 25, 2022InspectionNo violations cited
Jan 31, 2022Inspection1 violation cited

Is it licensed?

  • Child Day Center: Two Year license, expires Feb 21, 2028.
  • A current subsidy provider.
  • Ages: 1 month - 5 years 11 months.
  • Capacity: 40 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 1 complaint inspection on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 14 child care providers in Carroll County, the middle value for violations cited in the last three years was 3; this one had 3.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

11 of the 14 in Carroll County, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
First United Methodist Church2
Noah’s Ark Daycare Center, Inc4
Rooftop of Virginia CAP-Hillsville Head Start Center This child care provider3
Liddle Adventures Learning Academy6
Carroll County Enrichment Program17
Ms. Debra Hooven3
Ms. Sarah Cox14
Little Treasures Learning Center2
Liddle Tykes Child Development Center0
Sky View Missionary Baptist Church0
Wenter Brown15
ACE Adventure Club3

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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