Hearth Record

Ocean Learning Center, Inc.

A child day center in Norfolk, Virginia 23503

9266 Chelsea Avenue, Norfolk, Virginia 23503. (757) 588-0426.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 50 deficiencies in 7 months of the last 36. Last cited Sep 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

23 inspections on record, the latest on Sep 21, 2026.

64 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

When those deficiencies happened

50 deficiencies in 7 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 2, 2026.

50 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

Sep 21, 2026: inspection7 deficiencies
  • 22.1-289.035-B-2

    “Staff are required to have fingerprinting prior to employment. Staff B, who was working with children, did not have a fingerprint.”

    Rule 22.1-289.035-B-2.

  • 8VAC20-780-150-B

    “Each immunization report shall be signed by a physician. Child #1 and #5 did not have an immunization record signed by the physician indicating they are adequately immunized.”

    Rule 8VAC20-780-150-B.

  • 8VAC20-780-270-A

    “(Repeat Violation) Areas and equipment of the center shall be maintained in a safe condition. In the children’s bathroom the toilet seat’s coating was peeling off and there was peeling paint on the walls. On the playground there was a bike missing handle grips.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-290-3

    “Electrical outlets shall have protective covers that are of a size that cannot be swallowed by children. There was an electrical outlet in the main hallway and in the director’s office that did not have a protective cover.”

    Rule 8VAC20-780-290-3.

  • 8VAC20-780-320-B

    “Each restroom area provided for children shall be equipped with paper towels. The children’s bathroom did not have paper towels.”

    Rule 8VAC20-780-320-B.

  • 8VAC20-780-400-A

    “When guiding the behavior of children, staff shall interact with children to provide needed help, comfort, support. When 2 year-old child #5, called out “Don’t push me,” Staff B did not interact with the child to provide help, comfort or support when she replied in a stern tone, “I didn’t. it was the chair.””

    Rule 8VAC20-780-400-A.

  • Behavioral guidance shall be constructive in nature, age and stage appropriate, and shall be intended to redirect children to appropriate behavior and resolve conflicts.

    “1. During lunch and nap, Staff B yelled directives to 2 year-old children using the following phrases with no other redirection: a) “sit down” b) “You’re not done yet.” c) “lay down.” d) “feet up.” e) “cut it out.” 2. Staff B told a 2 year-old he needed to finish all of his food because he needed to nap. 3. During nap several children began mimicking the directives of Staff B and were yelling at each other to “sit down” and “lay down.””

    Rule 8VAC20-780-400-B.

Jun 10, 2026: complaint inspection10 deficiencies
  • 22.1-289.035-B-1

    “Staff are required to complete a sworn statement of affirmation prior to beginning employment. Staff E did not have documentation of having completed a sworn statement of affirmation prior to employment.”

    Rule 22.1-289.035-B-1. From a complaint.

  • 22.1-289.036-B-3

    “Staff are required to have documentation of a central registry check prior to being left alone to supervise children. Staff E did not have documentation of the results of a central registry check, despite being left alone to supervise 8 children, 2 - 7 years.”

    Rule 22.1-289.036-B-3. From a complaint.

  • (REPEAT VIOLATION) Areas and equipment of the center shall be maintained in a safe and operable condition. 1. In the 3/4 year-old room, the door leading to outside of the building, where a 5 year-old child with special needs exited unsupervised on 06/05/2026, did not close properly . The sealing around the door was missing causing light and air to enter. In addition, the crash bar did not catch and was easily pushed open.

    “2. In the children’s bathroom there was a large area of ceiling (drywall, plaster) that was detached from its supporting framing with a long crack in the ceiling coming from it. Water damage spots were present on the ceiling in the bathroom and 2/3 year-old room.”

    Rule 8VAC20-780-270-A. From a complaint.

  • 8VAC20-780-340-A

    “When staff are supervising children, they shall always ensure their care, protection, and guidance. on 06/05/2026 staff did not know where a 5 year-old non verbal child with special needs was when the parent arrived to pick him up. After looking for about 20 minutes he was found on the outside play area with a dirty face, cut on his nose and 1 shoe.”

    Rule 8VAC20-780-340-A. From a complaint.

  • 8VAC20-780-340-D

    “In each grouping of children at least one staff member who meets the qualifications of a program leader shall be present. On 06/05/2026 Staff E was the only person supervising a group of 8 children in the 2/3 year-old room. Staff E’s record lists her as a teacher assistant and did not have documentation of meeting the qualifications of a program leader.”

    Rule 8VAC20-780-340-D. From a complaint.

  • Children under 10 years of age always shall be within actual sight and sound supervision of staff. 1. On 06/05/2026, three children, ages 3 - 4 years-old were left in Room #2, unsupervised for about 20 minutes.

    “2. On 06/10/2026, a five year-old pre-k child # 8walked out of the nap room past 2 staff and the director and down the long hallway where he was not within sight and sound supervision of staff. None of the staff acknowledged him or stopped him from leaving the classroom.”

    Rule 8VAC20-780-340-F. From a complaint.

  • 8VAC20-780-350-F

    “The center is required to have a written policy and procedure that describes how to ensure each group of children receives care by consistent staff. The center’s handbook did not have a policy or procedure addressing how children are to receive care by consistent staff.”

    Rule 8VAC20-780-350-F. From a complaint.

  • 8VAC20-780-350-Q

    “The center may assign a child to a different age group with the parent’s written permission and a development assessment done by the programdirector and program leader. A 5 year-old child #1 and 7 year-old child #2 have been placed in the 2/3 year-old room and the center did not have parent’s written permission or a written assessment by the program director and program leader demonstrating this room was more developmentally appropriate for the two school-aged children.”

    Rule 8VAC20-780-350-Q. From a complaint.

  • 8VAC20-780-450-A

    “Cots and mats used by children during the designated rest period should have linens consisting of a top cover and a bottom cover or a one-piece covering which is open on three edges. Several children did not have bottom covers on their rest mats during nap.”

    Rule 8VAC20-780-450-A. From a complaint.

  • 8VAC20-780-70

    “Each staff person shall have all required components kept in their record. Staff E did not have the following required information in her staff record: 1. Orientation trainings required before the end of the first day of employment 2. Emergency contact and address 3. Documentation of 2 references checked prior to employment .”

    Rule 8VAC20-780-70. From a complaint.

Apr 28, 2026: subsidy health and safety inspection10 deficiencies
  • 8VAC20-780-270-A

    “Repeat Violation Areas and equipment of the center, inside and outside, shall be maintained in a clean, safe and operable condition. There is a broken front window in the school aged classroom. There is poison ivy growing through the back fence on both sides of the playground. There is a broken coat hook with a sharp edge in the back hallway.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-270-C

    “Repeat Violation In inside areas occupied by children, the temperature shall be maintained no lower than 68 degrees F. At 8:15 AM, the air temperatures were measured as follows: hallway 63 degrees, lunch room 64 degrees, preschool room 65 degrees and tow year old room 63.8 degrees. The temperature in the lunch room when children were eating morning snack was 65 degrees. The thermostat was set at 68 degrees, however the air temperature as registered on the thermostat was 65 degrees.”

    Rule 8VAC20-780-270-C.

  • 8VAC20-780-280-B

    “Repeat Violation Hazardous substances such as cleaning materials, insecticides, and pesticides shall be kept in a locked place using a safe locking method that prevents access by children. There is a container of power steering flid on a shelf in an unlocked cabinet in the lunch room There was a container of mouth wash with a warning label in an unlocked cabinet in the unlocked kitchen off of the lunch room. There is a container of hand sanitizer on an open shelf in the preschool classroom.”

    Rule 8VAC20-780-280-B.

  • 8VAC20-780-320-B

    “Each restroom area provided for children shall be equipped with toilet paper. Two stalls in the boys bathroom, two stalls in the girls bathroom and two stalls in the toddler bathroom were not equipped with toilet tissue.”

    Rule 8VAC20-780-320-B.

  • 8VAC20-780-350-B-5

    “The staff-to-children ratio for school aged children up to 9 years is no more than 18 children with 1 staff. At 8:08 AM, there were 19 school aged children to include children under age 9 with staff 1. The ratio was out of compliance for 22 minutes.”

    Rule 8VAC20-780-350-B-5.

  • 8VAC20-780-40-E

    The inspectors’ words, 106 words

    “The operational responsibilities of the licensee shall include ensuring that the center’s activities and services are maintained in compliance with the center’s own policies and procedures. At 8:05 AM, a child was observed getting out of the car and going into the facility without an adult accompanying the child. The car in which the child arrived drove away when the child reached the front door. There was no staff person in the foyer to supervise the arrival of the child. The facility’s policy for arrival of the children as stated in the parent handbook requires the parent to accompany the child into the building when arriving.”

    Rule 8VAC20-780-40-E.

  • 8VAC20-780-500-A

    “Children’s hands shall be washed with soap and running water or disposable wipes before and after eating meals or snacks. A child in the preschool room arrived at the facility while eating a pastry. Staff did not instruct her to wash her hands once she had finished eating.”

    Rule 8VAC20-780-500-A.

  • 8VAC20-780-550-P

    “The center shall maintain a written record of children’s serious and minor injuries in which entries are made the day of occurrence. An injury record dated 2/12/2026 indicated that the parent was notified of the child’s injury on 2/11/2026.”

    Rule 8VAC20-780-550-P.

  • 8VAC20-780-560-G

    “Repeat Violation When food is brought from home, it shall be clearly dated and labeled in a way that identifies the owner. There were two granola bars on a shelf in the preschool classroom that were not dated. There was also a plastic bag of graham crackers that was not labeled as to the owner nor date.”

    Rule 8VAC20-780-560-G.

  • 8VAC20-780-560-M

    “No child shall be allowed to drink or eat while walking around. A preschool aged child was dropped off by the parent while eating a pastry. The child entered the classroom and continued eating the pastry while walking around the room. Staff did not guide the child to sit at a table to eat.”

    Rule 8VAC20-780-560-M.

Aug 11, 2025: inspection4 deficiencies
  • 8VAC20-780-270-A

    “Repeat violation Areas and equipment of the center, inside and outside, shall be maintained in a clean, safe and operable condition. Both the front and back panels of the classroom door to room 2 have pulled loose creating pinch points and splintering. The wall board by the kitchen in the lunch room is peeling with paint flaking. There are areas of poison ivy coming through the back fence of the playground.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-270-C

    “In inside areas occupied by children, the temperature shall be maintained no lower than 68?F. The temperature near the floor in the nap room was measured at 63 degrees F.”

    Rule 8VAC20-780-270-C.

  • 8VAC20-780-280-B

    “Hazardous substances such as cleaning materials, insecticides, and pesticides shall be kept in a locked place using a safe locking method that prevents access by children. The door to the kitchen in which there was sanitizer and dish soap with warning labels was not locked. A staff purse was on a low chair in room 2.”

    Rule 8VAC20-780-280-B.

  • 8VAC20-780-560-G

    “When food is brought from home it shall be clearly dated and labeled in such a way that identifies the owner. The children’s water bottles were not labeled with their names.”

    Rule 8VAC20-780-560-G.

Mar 4, 2025: subsidy health and safety inspection2 deficiencies
  • 8VAC20-790-600-D-1

    “Current certification in cardiopulmonary resuscitation (CPR) appropriate to the ages of children in care. Staff 1 does not have current CPR certification.”

    Rule 8VAC20-790-600-D-1.

  • 8VAC20-790-600-D-2

    “Current certification in first aid appropriate to the ages of children in care. Staff 1 does not have current first aid certification.”

    Rule 8VAC20-790-600-D-2.

Mar 4, 2025: inspection8 deficiencies
  • 8VAC20-780-270-C

    “In inside areas occupied by children, the temperature shall be maintained no lower than 68?F. The air temperature in the lunch room where children ate morning snack was measured at 63 degrees F. The air temperature in both hallway bathrooms was measured at 57degrees F.”

    Rule 8VAC20-780-270-C.

  • 8VAC20-780-350-B-3

    “The staff-to-children ratios required whenever two year old children are in care is one staff to eight children. There were nine children from two years and older in care for 1/2 hour with one staff (4).”

    Rule 8VAC20-780-350-B-3.

  • 8VAC20-780-350-B-5

    “The staff-to-children ratios required for children from school age eligible up to 9 years is one staff to eighteen children. There were up to twenty-three children from school age eligible to include children under nine years of age in care for 1/2 hour with one staff (5)..”

    Rule 8VAC20-780-350-B-5.

  • 8VAC20-780-500-A

    “Repeat violation Staff shall wash their hands with soap and running water before helping children with feeding or serving food or beverages. Staff 4 used a disposable wipe instead of soap and running water to clean her hands before assisting children with the morning snack.”

    Rule 8VAC20-780-500-A.

  • 8VAC20-780-510-L

    “Medication shall be kept in a locked place using a safe locking method that prevents access by children. There was an epi-pen in a box in an unlocked upper cabinet in the kitchen.”

    Rule 8VAC20-780-510-L.

  • 8VAC20-780-530-A

    “At least one staff in each classroom or area where children are present shall have current certification in cardiopulmonary resuscitation (CPR) and first aid. Staff 1, who drove the children to school on the bus, does not have current CPR and first aid certification.”

    Rule 8VAC20-780-530-A.

  • 8VAC20-780-560-F

    “When centers choose to provide snacks, they shall follow the most recent, age appropriate nutritional requirements of the Child and Adult Care Food Program of the United States Department of Agriculture (USDA). Only 1 food group componenet was served for morning snack.”

    Rule 8VAC20-780-560-F.

  • 8VAC20-780-580-C

    “Repeat violation The center shall ensure that during transportation of children Virginia state statutes about safety belts and child restraints are followed as required by 46.2-1095 through 46/2-1100 of the Code of Virginia, and stated maximum number of passengers in a given vehicle is not exceeded. There were three sets of two children buckled into one seat belt in the short bus during the morning transport of children to public school.”

    Rule 8VAC20-780-580-C.

Jul 1, 2024: inspection5 deficiencies
  • 8VAC20-780-270-A

    “Repeat Violation Based upon observation, the facility has not ensured that areas, inside and outside, are maintained in a clean and safe condition. Evidence: 1. There was an active water leak dripping from the ceiling in the classroom off of the back hallway. Numerous stained ceiling tiles show evidence of other roof leaks. 2. The gutters on the back of the building are full of leaf and plant litter. Rain water during the inspection was overflowing from the gutter into gullies created from the overflow.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-500-A

    “Based upon observation, the facility did not ensured that children’s hands are washed before eating and after toileting. Evidence: 1. Two school-aged children were sent back into the building from the morning van. The two children grabbed their morning snack and directly sat down and began eating without washing their hands. 2. A school aged child was observed being sent to the bathroom from the front school age classroom. The child did no wash his hands after using the bathroom and was not prodded by staff to wash his hands.”

    Rule 8VAC20-780-500-A.

  • 8VAC20-780-510-E

    “Based upon reviewed of medication procedures and medication stored for potential administration to the children, the facility has not followed their procedures. Evidence: There was an albuterol inhaler stored for potential administration to child 5. The medicine expired in April 2024.”

    Rule 8VAC20-780-510-E.

  • 8VAC20-780-560-L

    “Repeat Violation Based upon observation, the facility has not ensured that staff sit with the children when they are eating. Evidence: The two staff on duty with the children during morning snack time did not sit with the children while they are.”

    Rule 8VAC20-780-560-L.

  • 8VAC20-780-580-C

    “Based upon observation, the facility has not ensured that during transportation 0f children Virginia Statutes about child restraints are followed as required by the Code of Virginia. Evidence: Loading children into the van for transport to summer school was observed. There were four children aged 7 years and younger who were transported without the use of booster seats.”

    Rule 8VAC20-780-580-C.

Feb 13, 2024: inspection4 deficiencies
  • 8VAC20-780-270-A

    “Repeat violation. Based upon observation, the facility has not ensured that areas and equipment of the center, inside and outside, are maintained in a safe and operable condition. Evidence: 1. The downspout from the gutters to the ground near the exit door used by the children to access the playground is missing. There is a large puddle of water four inches deep below where the downspout should have been. 2. The gutters on the back of the building are overflowing with leaves and debris.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-280-B

    “Based upon observation, the facility has not ensured that hazardous substances are kept in locked places using safe locking methods that prevent access by children. Evidence: The door to the hallway closet was not locked. Inside the closet were containers of bleach and disinfectant with warning labels stored on the floor.”

    Rule 8VAC20-780-280-B.

  • 8VAC20-780-320-B

    “Based upon observation, the facility has not ensured that each restroom is equipped with toilet tissue. Evidence: There were two stalls in the girls bathroom in the long hallway that did not have toilet tissue.”

    Rule 8VAC20-780-320-B.

  • 8VAC20-780-500-B

    The inspectors’ words, 116 words

    “Based upon observation, the facility has not ensured that soiled diapers are disposed in a storage system that is either foot-operated or used in such a way that neither the staff member’s hands nor the soiled diaper touches an exterior surface of the storage system. Evidence: 1. Staff 4 was observed in the process of changing a child’s diaper. The lid on the diaper disposal system was broken and could not be opened without using hands. Staff 1 opened the lid with her hands to find the storage system was stuffed full of soiled diapers. As the foot operation was not in working order, diapers had been previously disposed using the hands to operate the lid.”

    Rule 8VAC20-780-500-B.

Nov 29, 2023: inspection12 deficiencies
  • 8VAC20-780-130-A

    “Repeat violation Based upon review of children’s records, the facility has not ensured that they obtain documentation that each child has received the immunizations required by the State Board of Health before the child attends the center. Evidence: Attendance records indicated that child 2 has been attending care. The record for child 2 did not include documentation that child 2 has the required immunizations.”

    Rule 8VAC20-780-130-A.

  • 8VAC20-780-140-A

    “Based upon review of children’s records, the facility has not ensured that each child has a physical examination by or under the direction of a physician prior to or within 30 days following attending. Evidence: The record for child 1 indicated a start date of 9/6/2023. The record did not include the results of a physical examination.”

    Rule 8VAC20-780-140-A.

  • 8VAC20-780-270-A

    “Repeat violation Based upon observation, the facility has not ensured that areas and equipment of the center are maintained to be clean and safe. Evidence: 1. There is a two foot long by six inch wide area at the base of the far wall of the boys bathroom in the hallway where the cinder blocks are crumbling and the paint is chipping away. 2. The rest mats used by child 3 and child 6 have tears in them.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-270-C

    “Based upon the thermostat, room temperature and staff statement the facility has not ensured that inside areas occupied by the children are maintained at a temperature no lower than 68 degrees. Evidence: 1. The facility thermostat in the foyer hallway registered 64 degrees and was set at 64 degrees, 2. The temperature in the lunch room was measured at 60 degrees. 3. Staff 1 was overheard telling the children to keep their coats on.”

    Rule 8VAC20-780-270-C.

  • 8VAC20-780-290-A-3

    “Based upon observation, the facility has not ensured that electrical outlets have protective covers. Evidence: An electrical outlet by the doorway of the nap room did not have a protective cover.”

    Rule 8VAC20-780-290-A-3.

  • 8VAC20-780-550-E

    “Based upon review of posted records, the facility has not conducted a minimum of two shelter-in-place drills this year. Evidence: No shelter-in-place drills during the past year were documented on the emergency drill chart posted in the hallway.”

    Rule 8VAC20-780-550-E.

  • 8VAC20-780-550-P

    The inspectors’ words, 109 words

    “Repeat violation Based upon review of written records of children’s injuries, the facility has not ensured that the written records include all required documentation. Evidence: 1. An injury record dated 10/27/2023 for child 7 did not include the date, time and how the parent was notified of the child’s injury. The same record included only one of the two required signatures. 2. An injury record dated 11/7/2023 for child 8 did not include documentation of how the parent was notified of the child’s injury. 3. An injury record dated 11/15/2023 for child 9 did not include the date, time and how the parent was notified of the child’s injury.”

    Rule 8VAC20-780-550-P.

  • 8VAC20-780-560-L

    “Based upon observation, the facility has not ensured that staff sit with the children during meal times. Evidence: The seven toddler/preschool children were observed during the entire lunch time. No staff sat with the children while they ate.”

    Rule 8VAC20-780-560-L.

  • 8VAC20-780-580-A

    “Based upon observation of the facility bus, the facility has not ensured that when providing transportation of children, the bus meets the safety standards set by the Department of Motor Vehicles . Evidence: 1. The required safety inspection on the bus has expired. The sticker on the windshield expired October 2023. 2. The vehicle registration of the bus expired in May 2022. The registration stickers on both the front and back license plates indicate an expiration of May 2022.”

    Rule 8VAC20-780-580-A.

  • 8VAC20-780-60-A

    “Repeat violation Based upon review of children’s records, the facility has not ensured that each child’s record includes all required information. Evidence: The record for child 2 did not have indicated child 2’s first date of attendance. The same record did not include any information regarding the father.”

    Rule 8VAC20-780-60-A.

  • 8VAC20-780-70

    “Repeat violation Based upon staff interview, the facility has not ensured that staff records include the names, addresses and telephone numbers for the emergency contacts for staff. Evidence: Staff 1 was unable to locate the staff records where the names, addresses and telephone numbers of emergency contact persons for staff are kept.”

    Rule 8VAC20-780-70.

  • 8VAC20-780-80-A

    “Repeat violation Based upon review of records and staff interview, the facility has not ensured that for each group of children, a written record of daily attendance that documents the arrival and departure of each child in care as it occurs is maintained. Evidence: 1. There were seven children in care in the toddler/preschool grouping. Only five children were checked in on the room attendance sheet. 2. Staff 1 verified that two children had come in and had not been added to the attendance sheet.”

    Rule 8VAC20-780-80-A.

Nov 9, 2023: inspection2 deficiencies
  • 8VAC20-780-510-E

    The inspectors’ words, 99 words

    “Based upon review of the center’s medication policies, medicine stored and documentation, the facility has not ensured that the center’s procedures for administering medication include the duration of the parent’s authorization for medication, provided that it shall expire or be renewed after ten working days. Evidence: 1. There was over the counter cetirizine stored for administration to child 1. The written parent authorization for the cetirizine to be administered expired on 7/14/2023 and was not renewed. 2. There was albuterol stored for potential administration to child2. The written parent authorization for the albuterol to be administered expired on 7/1/2023.”

    Rule 8VAC20-780-510-E.

  • 8VAC20-780-60-A

    “Based upon review of children’s records, the facility has not ensured that each child’s record includes the name, address, telephone number and employment information for the parents or guardians. Evidence: The record provided for child 2 did not include any information regarding the father. N/A was written on the enrollment form and no additional information was in the record.”

    Rule 8VAC20-780-60-A.

Jul 14, 2023: inspection10 deficiencies
  • 8VAC20-780-270-A

    “Based upon observation, the facility has not ensured that areas of the center outside are maintained to be safe. Evidence: There is poison ivy growing through the chain link fence onto the children’s playground in three areas. There was litter strewn throughout the playground to include tissues and a bandaid.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-280-B

    The inspectors’ words, 140 words

    “Based upon observation, the facility has not ensured that hazardous substances are kept in locked places using a safe locking method that prevents access by the children. Evidence: 1. Upon arrival of the inspector at 11:00 AM, there was a group of children eating lunch in the lunch room directly adjacent to the kitchen. The door to the kitchen was standing open. A. There were containers of bleach, with warnings labels, in an unlocked cabinet under the sink. B. There was a container of dish washing liquid with a warning label on the sink. C. There were five containers of prescription medication in an unlocked cabinet above the counter. 2. The cabinet containing cleaning and sanitizing solutions, located above the changing table in the two year old classroom was observed to be unlocked as children were preparing for nap time.”

    Rule 8VAC20-780-280-B.

  • 8VAC20-780-340-F

    The inspectors’ words, 163 words

    “Based upon observation, the facility has not ensured that children under ten years of age are always within actual sight and sound supervision of staff and children over the age of ten years are within sound supervision. Evidence: 1. Child 6, three years old, was observed leaving the classroom to go to the bathroom. The bathroom is in the hallway outside of the classroom door. Staff 4 was at the changing table in the corner inside the classroom, Child 6 was not in sight or sound supervision of staff. Staff 4 did not check on child 6 in the bathroom and did not acknowledge the child when child 6 walked back into the classroom after using the restroom. 2. School aged children were observed being sent back and forth from the classroom by the front door to the bathroom in the back hallway. Staff did not accompany these children, nor was a staff person in the back lunchroom alerted to supervise these children.”

    Rule 8VAC20-780-340-F.

  • 8VAC20-780-350-B-4

    The inspectors’ words, 123 words

    “Based upon observation, the facility has not ensured that there is at least one staff person on duty with every ten children aged three years to age of school eligibility. Evidence: Upon arrival of the inspector, there were 21 children in care in the lunch room with one staff, staff 3. Staff 3 identified one child in the grouping as being four years old. Staff 3 sent the four year old child into the two/three year old group, leaving 20 school aged children in care with staff 3. No more than 18 children with one staff person is required of this age grouping. It was ten minutes before a second staff person, staff 5, arrived and corrected the required ratio for the group.”

    Rule 8VAC20-780-350-B-4.

  • 8VAC20-780-500-A

    “Based upon observation, the facility has not ensured that staff wash their hands after a diaper change. Evidence: Staff 4 was observed changing diapers. After a diaper change, staff 4 carried a soiled diaper across the classroom, opened the exterior door and used her hands to throw away the soiled diaper in a lidded trash can outside prior to washing her hands.”

    Rule 8VAC20-780-500-A.

  • 8VAC20-780-500-B

    The inspectors’ words, 141 words

    “Based upon observation, the facility has not ensured that the diapering area has paper towels, diapers are disposed in a leak proof receptacle that is operated in such a way that the staff hands nor the soiled diaper touch the exterior surface and that the diapering surface is cleaned and sanitized after each use. Evidence; 1. Staff 4 was observed changing a diaper in the two year old classroom There were no paper towels at the changing station. Staff 1 stated out loud to a child that there were no paper towels. 2. Staff 4 did not clean and sanitize the changing table after she was observed changing a child’s soiled diaper. 3. Staff 4 was observed walking with a soiled diaper across the classroom, opening the classroom exterior door and disposing of the soiled diaper in a garbage can outside.”

    Rule 8VAC20-780-500-B.

  • 8VAC20-780-510-E

    “Based upon review of medication procedures and medication stored for emergency administration to children, the facility has not ensured that their procedures include methods to prevent the use of outdated medication. Evidence: There was an epinephrine (epi-pen) stored for emergency administration to child 5. The epi-pen expired in May 2023. There was also diphenhydramine stored for the same child that expired in June 2023.”

    Rule 8VAC20-780-510-E.

  • 8VAC20-780-510-L

    “Based upon observation, the facility has not ensured that medication is kept in a locked place using a safe locking method that prevents access by children. Evidence: Medication, to include cetirizine, fluticasone, albuterol, epinephrine and diphenhydramine, was stored in an unlocked cabinet above the counter in the kitchen. The door to the kitchen was standing wide open as children were eating in the adjacent lunch room.”

    Rule 8VAC20-780-510-L.

  • 8VAC20-780-550-D

    “Based upon review of the emergency drill documentation, the facility has not ensured that shelter-in-place drills are practiced a minimum of twice per year. Evidence: The facility did not have a record of any practiced shelter-in-place drills during the past year. The last shelter-in-place drill documented was in June 2022.”

    Rule 8VAC20-780-550-D.

  • 8VAC20-780-550-F

    “Based upon review of the emergency drill documentation, the facility has not ensured that lock-down procedures are practiced at least annually. Evidence: The facility did not have a record of any practice lock-down drills in the past year. The last lock-down drill documented was June 2022.”

    Rule 8VAC20-780-550-F.

Jul 14, 2023: complaint inspection4 deficiencies
  • 8VAC20-780-340-A

    The inspectors’ words, 112 words

    “Based upon interviews, the facility has not ensured that when supervising children, staff shall always ensure their care and protection. Evidence: 1. Interviews revealed that on 6/7/2023, child 1, nine years old, was not given an asthma rescue inhaler treatment when she expressed to staff 2 that she was having difficulty breathing. The child was told to sit in the lobby. The parent was not contacted. 2. Staff 2, on duty with child 1 on the day of the incident, stated that she “forgot” that child 1 had an albuterol inhaler stored at the facility for emergency use and that she, staff 2, had a lot on her mind at the time.”

    Rule 8VAC20-780-340-A. From a complaint.

  • 8VAC20-780-340-I

    The inspectors’ words, 91 words

    “Based upon staff interviews, the facility has not ensured that staff oversee each child’s departure from the center. Evidence: Staff 1 acknowledged that there was an incident in late May when a child was picked up by a relative without the required staff oversight to ensure the safety of the departing child. Staff did not verify the identification of the person picking up the child nor did staff check the child’s record to ensure that the person picking up the child was authorized by the parent to pick up the child.”

    Rule 8VAC20-780-340-I. From a complaint.

  • 8VAC20-780-40-E

    The inspectors’ words, 115 words

    “Based upon interviews, the facility has not ensured that the center’s activities are maintained in compliance with the center’s own policies and procedures as required by the standards. Evidence: Staff 1 stated that in late May there was an incidence where the facility’s procedure for verifying that only persons authorized by the parent are allowed to pick up children at the end of the day. Staff 1 stated that a child was allowed to be picked up from the facility by a relative. Facility staff on duty did not require identification of this person, nor did the staff check to ensure that the relative was a person authorized by the parent to take the child.”

    Rule 8VAC20-780-40-E. From a complaint.

  • 8VAC20-780-550-P

    The inspectors’ words, 122 words

    “Based upon review of records, the facility has not ensured that a written record of children’s injuries is written the day of occurrence and includes all required information. Evidence: 1. An injury record from 5/25/2023 for child 1 did not include the date, time and how the parent was notified of the child’s injury. 2. A second injury record for child 1 on 5/25/2023 did not include how the parent was notified of the child’s injury. 3. An injury record for child 2 dated 6/1/2023 did not include the date and time the parent was notified of the child’s injury. 4. An injury record dated 3/1/2023 for child 3 did not include the time the parent was notified of the child’s injury.”

    Rule 8VAC20-780-550-P. From a complaint.

Nov 22, 2022: inspection7 deficiencies
  • 8VAC20-770-60-C-2

    “Based upon review of staff records and staff interview, the facility has not ensured that they have obtained a central registry finding within 30 days of employment. Evidence: 1. The results of a child protective services central registry fining were not in the record provided for staff 5, who was hired on 7/11/2022, and has remained in the facility’s employ. 2. Staff 1 acknowledged that results of a child protective services central registry finding were not obtained for staff 5.”

    Rule 8VAC20-770-60-C-2.

  • 8VAC20-780-130-A

    “Based upon review of children’s records and staff interview, the facility has not ensured that each child has received the immunizations required by the State Board of Health before attending. Evidence: 1. The record provided for child 3, who began attending on 11/9/2021, did not include documentation of the required immunizations. 2. Staff 1 verified that the record for child 3 did not include documentation of immunizations.”

    Rule 8VAC20-780-130-A.

  • 8VAC20-780-230-B

    “Based upon observation and staff interview, the facility has not ensured that individuals from independent contractors who do not meet staff qualifications are within sight and sound supervision of a staff member. Evidence: 1. During the inspection, an independent contractor was in the front classroom alone with a child without staff supervision. 2. Staff 1 acknowledged that the contractor works alone with the child without staff supervision. Staff 1 was unable to produce any documentation of the independent contractor’s qualifications.”

    Rule 8VAC20-780-230-B.

  • 8VAC20-780-270-A

    “Based upon observation and staff interview, the facility has not ensured that areas and equipment are maintained to be clean and safe. Evidence: 1. Numerous carpets in all children’s classrooms showed extreme wear and tear including dirt, stains and pulled threads/strings. 2. The tile floors in the classrooms showed evidence of ground in dirt/grime. 3. There was a toy bed in a back classroom that was stained and dirty. 4. Staff 1 acknowledged that the carpets needed to be cleaned, removed and/or replaced.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-580-L

    “Based upon review of children’s records and staff interview, the facility has not ensured that they have parental permission for transportation. Evidence: 1. The records provided for children 3, 4 and 5 did not include parental permission to transport these children who were taken to public school by the facility during the inspection. 2. Staff 1 acknowledged that the records did not include parental permission to transport the children.”

    Rule 8VAC20-780-580-L.

  • 8VAC20-780-60-A

    “Based upon review of children’s records and staff interview, the facility has not ensured that each child’s record contains complete home addresses and addresses for persons other than parents to be contacted in an emergency. Evidence: 1. The record provided for child 2 did not include complete street addresses for the parents nor for the two persons other than parents to be contacted in an emergency. 2. Staff 1 acknowledged that complete street addresses for the parents and emergency contact persons had not been provided.”

    Rule 8VAC20-780-60-A.

  • 8VAC20-780-70

    “Based upon review of staff records and staff interview, the facility has not ensured that telephone references for staff include all required documentation. Evidence: 1. The telephone references in the records provided for staff 2 and 5 are not dated and signed by the person who obtained the references. 2. Staff 1 acknowledged that the telephone references for staff 2 and 5 were not dated and signed.”

    Rule 8VAC20-780-70.

Mar 17, 2022: inspection2 deficiencies
  • 8VAC20-780-40-E

    The inspectors’ words, 188 words

    “Based upon review of written policies and procedures and staff interview, the licensee has not ensured that the center’s activities and services are maintained in compliance with the Standards and the center’s own policies and procedures required by the Standards. Evidence: 1. The facility’s policies and procedures in the Parent Handbook, as well as the Personnel Policy Handbook, regarding the disciplining of children state that ?There will be no physical punishment or disciplinary action to any part of the body?. 2. Three witnesses interviewed described the action of staff 1 in response to behavior by child 1 (ten years old) that was posing imminent danger to the safety of the children and staff as the following: a. Child 1 face down on the floor with staff 1?s ?arms wrapped around his arms? and her ?full body weight? on him. b. Staff 1 ?took (child 1) down? and ?restrained him?. Staff 1 was ?on him or to the side of him?. c. Child 1 was ?face down with (staff 1) on his back?. Staff 1?s ?legs were on child 1?s right side? and her ?torso was on (child 1)?.”

    Rule 8VAC20-780-40-E.

  • 8VAC20-780-80-A

    “Based upon staff interview, the facility has not ensured that they maintain for each group of children, a written record of daily attendance that documents the arrival and departure of each child in care as it occurs. Evidence: 1. Staff 2, the Program Director, was unable to provide documentation of children’s attendance including the arrival and departure times of each child in each grouping of children. 2. Each classroom did not document the arrival and departure of each child in the classroom as it occurred.”

    Rule 8VAC20-780-80-A.

Nov 23, 2021: inspection1 deficiency
  • 8VAC20-780-510-P

    “Based upon review of two children’s medications and records and staff interview, the facility has not ensured that when an authorization for medication expires, the parent is notified that the medication must be picked up within 14 days or the parent must renew the authorization. Evidence: 1. There was an epipen stored at the facility fort emergency use in the event of an allergic reaction of child 5. The parent authorization for administration of the epipen expired in August 2019.”

    Rule 8VAC20-780-510-P.

All 23 visits on record
Visits on record
DateVisitWhat the record says
Sep 21, 2026Inspection7 violations cited
Jun 10, 2026Complaint inspection10 violations cited
Apr 28, 2026Subsidy health and safety inspection10 violations cited
Aug 11, 2025Inspection4 violations cited
Aug 11, 2025Subsidy health and safety inspectionNo violations cited
Mar 4, 2025Subsidy health and safety inspection2 violations cited
Mar 4, 2025Inspection8 violations cited
Jul 1, 2024Subsidy health and safety inspectionNo violations cited
Jul 1, 2024Inspection5 violations cited
Feb 13, 2024Inspection4 violations cited
Feb 13, 2024Subsidy health and safety inspectionNo violations cited
Nov 29, 2023Inspection12 violations cited
Nov 29, 2023Subsidy health and safety inspectionNo violations cited
Nov 9, 2023Inspection2 violations cited
Jul 14, 2023Subsidy health and safety inspectionNo violations cited
Jul 14, 2023Complaint inspection3 violations cited
Jul 14, 2023Complaint inspection1 violation cited
Jul 14, 2023Inspection10 violations cited
Nov 22, 2022Inspection7 violations cited
Nov 22, 2022Subsidy health and safety inspectionNo violations cited
Mar 17, 2022Inspection2 violations cited
Nov 23, 2021Subsidy health and safety inspectionNo violations cited
Nov 23, 2021Inspection1 violation cited

Is it licensed?

  • Child Day Center: Provisional license, expires Dec 27, 2026.
  • A current subsidy provider.
  • Ages: 2 years - 12 years 11 months.
  • Capacity: 84 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.

Has Virginia acted against it?

  • 3 complaint inspections on record.
  • 3 complaint allegations published with Virginia’s findings, 3 of them found valid.
On record, newest first
DateWhatDetail
Jul 14, 2023ComplaintAllegation: Medication/Medical Issues. Virginia’s finding: Reported/Valid.
Jul 14, 2023ComplaintAllegation: Supervision. Virginia’s finding: Reported/Valid.
Jul 14, 2023ComplaintAllegation: Records. Virginia’s finding: Reported/Valid.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 143 child care providers in the City of Norfolk, the middle value for violations cited in the last three years was 13; this one had 64.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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