Hearth Record

Young Men’s Christian Assoc of VA’s Blue Ridge-Crystal Spring

A child day center in Roanoke, Virginia 24014

2620 Carolina Ave. S.W., Roanoke, Virginia 24014. (540) 293-6724.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 23 deficiencies in 6 months of the last 36. Last cited Sep 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

20 inspections on record, the latest on Sep 15, 2026.

23 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

When those deficiencies happened

23 deficiencies in 6 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 2, 2026.

23 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

Sep 15, 2026: inspection6 deficiencies
  • The center is required to obtain background checks from any state in which the individual has resided in the preceding five years.

    “Staff 2 (employed for 1 month) did not have documentation of requesting a criminal history check, child abuse and neglect registry check and a sex offender registry check from another state.”

    Rule 22.1-289.035-B-4.

  • SYSTEMIC DEFICIENCY The center shall obtain documentation that each child has received the immunizations required by the State Board of Health before the child can attend the center.

    “Child 1 and Child 2 (enrolled 1 month) did not have documentation of an immunization record on file.”

    Rule 8VAC20-780-130-A.

  • SYSTEMIC DEFICIENCY Physical examinations completed by a physician shall be obtained prior to the first day of attendance or within 30 days after the first day of attendance.

    “Child 1 and Child 2 (enrolled 1 month) did not have documentation of a physical record on file.”

    Rule 8VAC20-780-140-A.

  • REPEAT VIOLATION Hazardous substances such as cleaning materials shall be kept in a locked place using a safe locking method that prevents access by children.

    “Sanitizer and cleaning solution were observed in an unlocked cabinet and accessible to children.”

    Rule 8VAC20-780-280-B.

  • SYSTEMIC DEFICIENCY The center shall maintain, in a way that is accessible to all staff who work with children, a current written list of all children’s allergies, sensitivities, and dietary restrictions documented in the allergy plan required. This list shall be dated and kept confidential in each room or area where children are present.

    “The list in classroom 1 was not up-to-date. There was a child with diagnosed allergies requiring emergency medication present in the classroom. The child was not on the allergy list.”

    Rule 8VAC20-780-40-M.

  • 8VAC20-780-60-A

    “SYSTEMIC DEFICIENCY Each center shall maintain and keep at the center a separate record for each child enrolled that contains all of the required information. The record for Child 1 and Child 2 (enrolled 1 month) were missing 16 required components.”

    Rule 8VAC20-780-60-A.

Apr 15, 2026: subsidy health and safety inspection3 deficiencies
  • 8VAC20-780-280-B

    “Hazardous substances must be in a locked place that prevents access by children. In the cafeteria, the sanitizing solution was in an unlocked cabinet, within reach of children.”

    Rule 8VAC20-780-280-B.

  • 8VAC20-780-340-F

    “Children under 10 years of age shall always be within actual sight and sound supervision of staff. During the inspection, 3 children (age 6-9 years) were unsupervised for approximately one minute.”

    Rule 8VAC20-780-340-F.

  • 8VAC20-780-550-D

    “REPEAT VIOLATION The center shall implement monthly practice evacuation drills. Monthly evacuation drills did not occur during August 2025 thru March 2025.”

    Rule 8VAC20-780-550-D.

Dec 2, 2025: inspection3 deficiencies
  • 8VAC20-780-550-D

    “The center shall implement monthly practice evacuation drills. Monthly evacuation drills did not occur during August 2025 thru November 2025.”

    Rule 8VAC20-780-550-D.

  • 8VAC20-780-560-J

    “REPEAT VIOLATION Tables shall be sanitized after each use for feeding. A group of children were observed seated at tables during homework time that were not sanitized by staff after snack time.”

    Rule 8VAC20-780-560-J.

  • 8VAC20-780-60-A

    “REPEAT VIOLATION Each center shall maintain and keep at the center a separate record for each child enrolled that contains all of the required information. The record for Child #2 and Child #3 were missing several of the required components.”

    Rule 8VAC20-780-60-A.

May 29, 2025: inspection2 deficiencies
  • 8VAC20-780-60-A

    “Each center shall maintain and keep at the center a separate record for each child enrolled that contains all of the required information. The record for Child #1, Child #2, Child #3, Child #4 and Child #5 ,enrolled for 8 months, were missing 1 required component. The record for Child #1, Child #2 ,enrolled for 8 months, were missing 2 required components.”

    Rule 8VAC20-780-60-A.

  • 8VAC20-780-60-A-8

    “A written care plan is required for each child with a diagnosed food allergy, to include instructions from a physician regarding the food to which the child is allergic and the steps to be taken in the event of a suspected or confirmed allergic reaction. Child #2, who has been enrolled for 8 months, has a diagnosed food allergy and did not have a written care plan in their file.”

    Rule 8VAC20-780-60-A-8.

Sep 24, 2024: subsidy health and safety inspection2 deficiencies
  • 8VAC20-790-600-D-1

    “All staff who work directly with children shall have within 90 days of the date of employment current certification in CPR appropriate to the ages of children in care. Staff #1, employed 2 years, did not have the required age appropriate CPR training.”

    Rule 8VAC20-790-600-D-1.

  • 8VAC20-790-600-D-2

    “All staff who work directly with children shall have within 90 days of the date of employment current certification in first aid appropriate to the ages of children in care. Staff #1, employed 2 years, did not have the required age appropriate first aid training.”

    Rule 8VAC20-790-600-D-2.

Sep 24, 2024: inspection4 deficiencies
  • 22.1-289.035-B-4

    “The center is required to obtain background checks from any state in which the individual has resided in the preceding five years. Staff #1, employed for 2 years, did not have documentation of requesting a central registry check from two states or a criminal history check from a different state. Staff #3, employed for 1 year, did not have documentation of a criminal history check from a different state.”

    Rule 22.1-289.035-B-4.

  • 8VAC20-780-160-A

    “Each staff member shall submit documentation of a negative tuberculosis screening at the time of employment and prior to coming in contact with children. Staff #1, employed 2 years, did not have documentation of a negative tuberculosis screening.”

    Rule 8VAC20-780-160-A.

  • 8VAC20-780-560-J

    “Tables shall be sanitized after each use for feeding. A group of children were observed seated at two tables during craft and homework time that were not sanitized by staff after snack time.”

    Rule 8VAC20-780-560-J.

  • 8VAC20-780-70

    “The following staff records shall be kept for each person. The record for Staff #2, employed for 2 years, did not contain documentation to demonstrate that the individual possesses the education, certification, and experience required by the job position. The record for Staff #3, employed for 1 year, did not contain documentation to demonstrate that the individual possesses the education, certification, and experience required by the job position and information, to be kept at the center, about any health problems that may interfere with fulfilling the job responsibilities.”

    Rule 8VAC20-780-70.

Mar 11, 2024: subsidy health and safety inspection1 deficiency
  • Based on the review of two staff’s records, the center failed to ensure that within 90 days of employment staff who work directly with children shall complete Virginia Preservice Training for Child Care Staff.

    “Evidence: Staff #2 date of hire was 9/25/2023 and on the day of the inspection did not have the required Preservice Training.”

    Rule 8VAC20-790-600-B.

Mar 11, 2024: inspection2 deficiencies
  • Based on observation, the center failed to ensure that hazardous substances, such as cleaning materials, were kept in a locked place using a safe locking method that prevents access by children.

    “Evidence: Licensing staff observed a container of Clorox Wipes on the staff table to the right of the cafeteria entrance. Children were observed in the area as they lined up to wash hands and it was accessible to children.”

    Rule 8VAC20-780-280-B.

  • Based on the review of two staff records, the center failed to ensure documentation to demonstrate that the individual possesses the education, certification, and experience required by the job position.

    “Evidence: Staff #1 start date was 9/14/2023 and on the day of the inspection documentation to demonstrate qualifications was not in the record.”

    Rule 8VAC20-780-70.

Sep 5, 2023: inspection2 deficiencies
  • Repeat violation

    “Based on record review, the center failed to obtain the finding from the search of the central registry within 30 days of employment. Evidence: Staff #1 had a documented hire date of 9/21/2022. A return search of the central registry was not in the record.”

    Rule 8VAC20-770-60-C-2.

  • 2nd REPEAT VIOLATION

    The inspectors’ words, 113 words

    “Based on observation, the center failed to ensure children under 10 years of age always shall be within actual sight and sound supervision of staff. Evidence: Licensing Inspector observed approximately 19 children leaving the small cafeteria area to go to the large cafeteria kitchen area which is located around a corner to the right out of view of staff. The youngest child in the group was 5 years old. Two rear exits and a small hallway which leads to the main hallway of the school are in this area. The children were out of sight for approximately 7 minutes before reentering the small cafeteria. The staff were not able to see the children.”

    Rule 8VAC20-780-340-F.

Jan 30, 2023: inspection4 deficiencies
  • Based on interviews and record review, the center failed to ensure that orientation training included the required topic of recognizing child abuse and neglect and the legal requirements for reporting suspected child abuse as required by the Code of Virginia.

    “Evidence: 1. Staff 1 date of hire was 5/28/2022. Staff 1 did not have orientation training on recognizing child abuse and neglect and the legal requirements for reporting suspected child abuse. 2. Staff 2 date of hire was 9/21/2022. Staff 2 did not have orientation training on recognizing child abuse and neglect and the legal requirements for reporting suspected child abuse.”

    Rule 8VAC20-780-240-C.

  • Based on interviews and review of documentation, the center failed to ensure when staff are supervising children, they shall always ensure their care, protection and guidance.

    The inspectors’ words, 282 words

    “Evidence: On January 27, 2023 at approximately 4:02 PM, Witness 1 stated that Child 1 (age 6) and Child 2 (age 7) walked off the premises of the child day center. Staff were not aware of the children leaving the center by themselves. Child 1 and Child 2 walked approximately half a mile (7 blocks) to Child 1?s residence. The speed limit of the residential road where the children walked was 25 miles per hour. Child 2 then walked alone an additional approximate four tenths of a mile (5 blocks) to their residence. The speed limit was 25 miles per hour. The area is in a business district with a convenience store, multiple restaurants, and other businesses where cars are parking and people are entering businesses. At approximately 4:07 PM, Staff 3 stated that they realized Child 1 and Child 2 were missing when another child asked where they were. Staff 2 and Staff 3 looked for the children for approximately 20 minutes. Staff 5 stated they were contacted at approximately 4:27 PM about missing Child 1 and Child 2. Staff 2, Staff 3, and Staff 5 continued to look for the children. Staff 4 attempted to contact the parents of Child 1 and Child 2 at approximately 4:50 PM. Staff 4 stated that the parent of Child 2 called to inform the center that Child 1 and Child 2 were home at approximately 5:00 PM. The center did not ensure the care, protection, and guidance for Child 1 and Child 2. The children walked out of the center without adult supervision and center staff were unaware. Child 1 and Child 2?s location was unknown to center staff for approximately 58 minutes.”

    Rule 8VAC20-780-340-A.

  • Repeat violation

    The inspectors’ words, 131 words

    “Based on interviews, the center failed to ensure that all children under the age of 10 years shall be within sight and sound supervision of staff. Evidence: Witness 1 stated that Child 1 (age 6) and Child 2 (age 7) left at approximately 4:02 PM and exited the gym at the hallway entrance and exited left thru the main entrance of the program. Staff 2 and Staff 3 stated they were unaware the children had left the center premises. Child 1 and Child 2 walked by themselves approximately half a mile to Child 1?s residence and Child 2 then walked alone an additional approximate four tenths of a mile to their residence. Child 1 and Child 2 were out of sight and sound supervision of center staff for approximately 58 minutes.”

    Rule 8VAC20-780-340-F.

  • Based on interviews and document review, the center failed to follow the center’s own policies and procedures that are required by the standards.

    The inspectors’ words, 203 words

    “Evidence: On January 27, 2023, Witness 1 stated that Child 1 (age 6) and Child 2 (age 7) left the center premises at approximately 4:02 PM. Staff were not aware of the children leaving the center by themselves. Approximately 5 minutes later, Staff 3 stated that they realized Child 1 and Child 2 were missing when another child asked where they were. Staff 2 and Staff 3 looked for the children for approximately 20 minutes. Staff 5 was contacted at approximately 4:27 PM about the missing children. Staff 2, Staff 3, and Staff 5 continued to look for the children. Staff 4 attempted to contact the parents of Child 1 and Child 2 at approximately 4:50 PM. Staff 4 stated that the parent of Child 2 called to inform the center that Child 1 and Child 2 were home at approximately 5:00 PM. The center’s Lost/Missing Kids policy states that after 10 minutes, the director will notify parents and police if the child is not found. Staff 4 confirmed police were not notified while the 2 children were known to be missing for approximately 53 minutes. Parents were not contacted until approximately 43 minutes after the staff became aware the children were missing.”

    Rule 8VAC20-780-40-E.

Jan 25, 2023: subsidy health and safety inspection3 deficiencies
  • Based on the review of three staff’s records, the center failed to ensure that within 90 days of employment staff who work directly with children shall complete Virginia Preservice Training for Child Care Staff.

    “Evidence: 1. Staff #2 date of hire was 05/28/2022 and on the day of the inspection did not have the required Preservice Training. 2. Staff #3 date of hire was 09/21/2022 and on the day of the inspection did not have the required Preservice Training.”

    Rule 8VAC20-790-600-B.

  • Based on the review of three staff’s records, the center failed to ensure that all staff who work directly with children shall have within 90 days current certification in CPR appropriate to the ages of children in care.

    “Evidence: 1. Staff #2 date of hire was 05/28/2022 and on the day of the inspection did not have current CPR training documented. 2. Staff #3 date of hire was 09/21/2022 and on the day of the inspection did not have the required CPR training.”

    Rule 8VAC20-790-600-D-1.

  • Based on the review of three staff’s records, the center failed to ensure that all staff who work directly with children shall have within 90 days current certification in first aid appropriate to the ages of children in care.

    “Evidence: 1. Staff #2 date of hire was 05/28/2022 and on the day of the inspection did not have current first aid training documented. 2. Staff #3 date of hire was 09/21/2022 and on the day of the inspection did not have the required first aid training.”

    Rule 8VAC20-790-600-D-2.

Jan 25, 2023: inspection8 deficiencies
  • Based on review of three staff’s records, the center failed to ensure that all records were complete.

    “Evidence: Staff #1 was hired on 12/12/2022 and on the day of the inspection did not have the required out of state child abuse and neglect results documented.”

    Rule 22.1-289.035-B-4.

  • Repeat violation

    “Based on review of three staff’s records, the center failed to ensure that all records were complete. Evidence: The review of records for staff #2 and staff #3 showed no central registry results. 1. Staff #2 was hired on 5/28/2022 and on the day of the inspection did not have the required central registry results documented. 2. Staff #3 was hired on 9/21/2022 and on the day of the inspection did not have the required central registry results documented.”

    Rule 8VAC20-770-60-C-2.

  • Based on review of five children’s records, the center failed to ensure that each child has received the immunizations required before the child can attend.

    “Evidence: Child 3 started on 8/23/2022 and on the day of the inspection did not have the required immunization record documented.”

    Rule 8VAC20-780-130-A.

  • Based on review of five children’s records, the center failed to ensure that all physical records shall be obtained within 30 days after the first day of attendance.

    “Evidence: Child 3 started on 8/23/2022 and on the day of the inspection did not have the required physical examination record.”

    Rule 8VAC20-780-140-A.

  • Based on observation, the center failed to ensure children under 10 years of age always shall be within actual sight and sound supervision of staff.

    “Evidence: Licensing Inspector observed three children leaving the cafeteria area to go to the kitchen area without a staff member. The children were out of sight for approximately 1-2 minutes before reentering the cafeteria. The staff was not able to see nor hear the children.”

    Rule 8VAC20-780-340-F.

  • Based on observation, the center failed to ensure tables were sanitized before afternoon snack.

    “Evidence: The tables were not sanitized before children sat down to eat their afternoon snack.”

    Rule 8VAC20-780-560-J.

  • Based on observation, the center failed to ensure that certain documents related to the terms of the license are required to posted on the premises of each facility.

    “Evidence: 1. The license posted expired 7/26/2022 and on the day of the inspection the most recently issued license was not posted.”

    Rule 8VAC20-820-120-E-1.

  • Based on observation, the center failed to ensure that certain documents related to the terms of the license are required to posted on the premises of each facility.

    “Evidence: The inspection posted was dated 12/18/2019 and on the day of the inspection the findings of the most recent inspection were not posted.”

    Rule 8VAC20-820-120-E-2.

Aug 23, 2022: inspection1 deficiency
  • Based on review of five staff’s records, the center failed to ensure that all records were complete.

    “Evidence: The review of records for staff #2 and staff #3 showed no central registry results. 1. Staff #2 was hired on 7/8/2022 and on the day of the inspection did not have the required central registry results documented. 2. Staff #3 was hired on 12/28/2021 and on the day of the inspection did not have the required central registry results documented.”

    Rule 8VAC20-770-60-C-2.

May 16, 2022: inspection3 deficiencies
  • 8VAC20-780-560-J

    “Based on observation and discussion, the staff failed to ensure that the tables were sanitized before afternoon snack Evidence: The tables were not sanitized before children sat down to eat their afternoon snack.”

    Rule 8VAC20-780-560-J.

  • 8VAC20-780-560-M

    “Based on observation and discussion, children were walking around eating and drinking during snack time. Evidence: Children were observed walking around eating and drinking.”

    Rule 8VAC20-780-560-M.

  • 8VAC20-820-120-E-2

    “Based on observation and discussion, the provider failed to post the most recent violation notice. Evidence: The most recent inspection notice was not posted.”

    Rule 8VAC20-820-120-E-2.

All 20 visits on record
Visits on record
DateVisitWhat the record says
Sep 15, 2026Inspection6 violations cited
Apr 15, 2026Subsidy health and safety inspection3 violations cited
Dec 2, 2025Subsidy health and safety inspectionNo violations cited
Dec 2, 2025Inspection3 violations cited
May 29, 2025Subsidy health and safety inspectionNo violations cited
May 29, 2025Inspection2 violations cited
Sep 24, 2024Subsidy health and safety inspection2 violations cited
Sep 24, 2024Inspection4 violations cited
Mar 11, 2024Subsidy health and safety inspection1 violation cited
Mar 11, 2024Inspection2 violations cited
Sep 5, 2023Subsidy health and safety inspectionNo violations cited
Sep 5, 2023Inspection2 violations cited
Jan 30, 2023Inspection4 violations cited
Jan 25, 2023Subsidy health and safety inspection3 violations cited
Jan 25, 2023Inspection8 violations cited
Aug 23, 2022Subsidy health and safety inspectionNo violations cited
Aug 23, 2022Inspection1 violation cited
May 16, 2022Inspection3 violations cited
Nov 16, 2021Subsidy health and safety inspectionNo violations cited
Nov 16, 2021InspectionNo violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires Sep 26, 2028.
  • Program Located in a Public School.
  • A current subsidy provider.
  • Ages: 5 years - 12 years 11 months.
  • Capacity: 65 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.

Has Virginia acted against it?

  • 0 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 71 child care providers in the City of Roanoke, the middle value for violations cited in the last three years was 5; this one had 23.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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