Hearth Record

Hands ‘n’ Hands Childcare and Learning Center

A licensed child care center in San Antonio, Texas 78223

875 Hot Wells Blvd, San Antonio, Texas 78223. (210) 532-3396.

Texas’s own record, on its child care search

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The short answer

Record last released by Texas HHSC on Nov 5, 2026.

The last 24 months 3 deficiencies in 2 months of the last 36. Last cited Jul 2026. Most serious: Medium High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels
Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

5 deficiencies cited in the last three years

The middle of the 768 child care providers in Bexar County had 5.

24 inspections on record. The latest, on Jul 20, 2026: 2 deficiencies cited.

Source:

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.

When those deficiencies happened

3 deficiencies in 2 months of the last 36. Last cited Jul 2026. Most serious: Medium High. The last 3 years, to Nov 5, 2026.

3 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

Jul 20, 2026: inspection2 deficiencies
  • Written Operational Policies - Parent Rights

    “A written parent rights policy was unavailable in the Operational Policy at the time of inspection. NOTE: This was corrected when Form 2987 was used.”

    Rule 746.501(a)(20). Medium, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Jul 20, 2026.

  • Children’s Records - Health Statement

    “One of the ten children was missing a healthcare statement at the time of inspection.”

    Rule 746.603(a)(3). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 20, 2026. Correction verified: Jul 27, 2026.

Aug 14, 2025: inspection1 deficiency
  • Maintenance of Building, Grounds and Equipment

    “The picnic table on the playground has a cracked tabletop and poses a safety hazard.Note: This was corrected at inspection when the table was removed from the playground.”

    Rule 746.3407. Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Aug 14, 2025.

Nov 27, 2023: inspection2 deficiencies
  • Emergency Evacuation and Relocation Diagram - Posted in Each Room

    “The preschool class did not have a posted emergency evacuation diagram in their classroom. This was corrected when the diagram was posted back in the room after it was accidentally removed by maintenance.”

    Rule 746.5207(b). Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Nov 27, 2023.

  • Documentation of Drills

    “The operation only had 2 out 4 lock down drills and 1 out of 4 shelter-in-place drills completed on emergency drills documentation.”

    Rule 746.5205(4). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 31, 2023. Correction verified: Dec 28, 2023.

18 deficiencies older than three years
Jul 13, 2023: report to the state4 deficiencies
  • Responsibilities of Caregivers - Know children responsible for

    “Based on the evidence gathered, caregivers did not know which children they were responsible for after children from another classroom were brought to their classroom.”

    Rule 746.1205(a)(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 11, 2023. Correction verified: Aug 24, 2023.

  • Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

    “Based on the evidence gathered, supervision was not appropriate when a toddler wandered away from a classroom unsupervised and was found in the operation’s parking lot by another parent.”

    Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 11, 2023. Correction verified: Aug 24, 2023.

  • Report Situation Placing Children at Risk

    “Based on the evidence gathered, the operation did not report to Child Care Regulation that a toddler had wandered away from a classroom unsupervised and was found in a parking lot by another parent.”

    Rule 746.305(a)(6). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 11, 2023. Correction verified: Aug 24, 2023.

  • Parental Communication - Situation that Placed a Child at Risk

    “Based on the evidence gathered, the operation did not immediately notify the parent of a toddler who had wandered away from a classroom unsupervised and was found in the parking lot by another parent.”

    Rule 746.307(b)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 11, 2023. Correction verified: Aug 24, 2023.

Jun 1, 2023: inspection5 deficiencies
  • Safety Requirements for Active Play Equipment - No Entrapment Openings

    “There is a wide opening between the fence and gate that encloses the threes outdoor play area.”

    Rule 746.4601(3). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 30, 2023. Correction verified: Jun 15, 2023.

  • Doors to Fenced Area Easily Opened By Children

    “A classroom door leading into the fenced in playground does not open correctly from the inside or outside. The door gets stuck half way when you push or pull it open.”

    Rule 746.5209(b). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 15, 2023. Correction verified: Jun 15, 2023.

  • Active Play Surfacing In Use Zones - Loose Fill or Unitary Surfacing

    “The climbing playground structure in the three’s outdoor area does not have the appropriate surfacing installed underneath it.”

    Rule 746.4901(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 21, 2023. Correction verified: Aug 17, 2023.

  • Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained

    “Two individual climbing slide structures did not have the appropriate depth of surfacing underneath. This was corrected when the director removed both slides from the playground.”

    Rule 746.4907(d). Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Jun 1, 2023.

  • Emergency Evacuation and Relocation Diagram - Posted in Each Room

    “Two classrooms did not have emergency evacuation diagrams posted.”

    Rule 746.5207(b). Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Jun 1, 2023.

Jan 30, 2023: report to the state1 deficiency
  • Parental Notification of Less Serious Injuries

    “A deficiency was cited when the operation could not provide a signed incident report.”

    Rule 746.307(c). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 10, 2023. Correction verified: Mar 23, 2023.

Nov 30, 2022: inspection5 deficiencies
  • Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children

    “There were cleaning supplies located underneath the sink, in an unlocked cabinet, in the Pre-K bathroom. Note: This was corrected at inspection when the director removed the cleaning supplies and put them up on a high shelf, where children can not access to the cleaning supplies.”

    Rule 746.3407(12). High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Nov 30, 2022.

  • Safety Requirements for Active Play Equipment - No Entanglement Protrusions or Openings

    “The swings on the after-school playground had big screws that were protruding out of the pole that the swings were attached to. Additionally, the swing seats were cracked, and their chains were twisted.”

    Rule 746.4601(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 16, 2022. Correction verified: Dec 13, 2022.

  • Immunization Records, Exceptions, and Exemptions Current

    “There was one child file out of the twelve files viewed that did not have an updated immunization record available for review. Note: This was corrected at inspection when an updated immunization record was placed in the child’s file.”

    Rule 746.613(b). Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Nov 30, 2022.

  • First Aid Kit - Incomplete Kit

    “There were two vans meant to transport children that did not have complete first Aid kits available for review. One van was missing band aids, and the other van was missing band aids, and tweezers. Note: This was corrected at inspection when the director put band aids in the first van’s first aid kit, and put band aids and tweezers in the second van’s first aid kit.”

    Rule 746.4003(a). Medium, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Nov 30, 2022.

  • Required Health Statement - Written, dated within past year, indicates child is physically able to participate in operation’s child-care program

    “There were two children files out of the twelve that were viewed that did not have a health statement signed by a health care professional, available for review.”

    Rule 746.611(a)(1). Low, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 3, 2023. Correction verified: Dec 27, 2022.

Dec 15, 2021: inspection2 deficiencies
  • Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months

    “There was no current annual fire inspection report available during inspection.”

    Rule 746.5101(a). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 1, 2022. Correction verified: Jan 14, 2022.

  • Children Handwashing After Toileting or Diapering

    “One caregiver in the infant room failed to wash the child’s hands after changing the diaper.”

    Rule 746.3417(3). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 15, 2021. Correction verified: Jan 14, 2022.

Nov 22, 2021: inspection1 deficiency
  • Safety - Televisions Anchored to Prevent Tip Over

    “In the school age classroom there was one television found to be sitting on a table, The television was not achored or secured. The television was accessible to children. The television was removed and put into storage during insepction.”

    Rule 746.3701(9). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 22, 2021. Correction verified: Dec 3, 2021.

All 38 visits on record
Inspections, investigations and reports to the state
DateVisitWhat the record says
Jul 20, 2026Inspection2 deficiencies cited
Oct 31, 2025InspectionNo violation found
Sep 17, 2025InspectionNo violation found
Sep 3, 2025Report to the stateNo violation found
Aug 18, 2025InspectionNo violation found
Aug 15, 2025Report to the stateNo violation found
Aug 14, 2025Inspection1 deficiency cited
Apr 22, 2025InspectionNo violation found
Apr 8, 2025Report to the stateNo violation found
Dec 9, 2024InspectionNo violation found
Nov 27, 2024Report to the stateNo violation found
Oct 10, 2024InspectionNo violation found
May 29, 2024InspectionNo violation found
Apr 22, 2024Report to the stateNo violation found
Jan 26, 2024InspectionNo violation found
Jan 25, 2024Report to the stateNo violation found
Jan 4, 2024Report to the stateNo violation found
Nov 27, 2023Inspection2 deficiencies cited
Sep 6, 2023InspectionNo violation found
Sep 5, 2023Report to the stateNo violation found
Aug 24, 2023InspectionNo violation found
Jul 14, 2023InspectionNo violation found
Jul 13, 2023Report to the state4 deficiencies cited
Jun 28, 2023InspectionNo violation found
Jun 20, 2023Report to the stateNo violation found
Jun 15, 2023InspectionNo violation found
Jun 1, 2023Inspection5 deficiencies cited
May 24, 2023Report to the stateNo violation found
Feb 9, 2023InspectionNo violation found
Jan 30, 2023Report to the state1 deficiency cited
Nov 30, 2022Inspection5 deficiencies cited
Nov 10, 2022Report to the stateNo violation found
Mar 16, 2022InspectionNo violation found
Jan 14, 2022InspectionNo violation found
Dec 15, 2021Inspection2 deficiencies cited
Dec 3, 2021InspectionNo violation found
Nov 22, 2021Inspection1 deficiency cited
Nov 11, 2021Report to the stateNo violation found

Is it licensed?

  • Licensed Center, permit issued Aug 25, 2005.
  • Accepts state child care subsidies.
  • Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
  • Capacity: 133 children.
Source:

Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.

Has Texas acted against it?

  • No corrective or adverse action by Texas on record.
  • 14 reports to the state on record; Texas doesn’t publish whether they were .
Source:

Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.

Who does the caring?

  • Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Texas’s open data doesn’t list owners.

How is it rated?

  • Texas Rising Star: 4-Star (the highest of three levels).
Source:

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.

How does it compare nearby?

  • Among 768 child care providers in Bexar County, the middle value for deficiencies cited in the last three years was 5; this one had 5.
Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

12 of the 768 in Bexar County, as the source lists them, same ZIP code first
PlaceDeficiencies, 3 years
Hands ‘n’ Hands Childcare and Learning Center This child care provider5
East Central Child Development Center0
Elisabeth Lujan2
Elizabeth Frances OteroNot given
Hands N Hands Childcare17
Y School Age @ Steele Montessori2
Angel’s Childcare21
Smart Ducklings Daycare30
Mitzy Casanova2
Mercy’s Playhouse5
Playtime Daycare6
Courtney GarciaNot given
Kid Kountry Early Learning Center LLC33

What the record doesn’t say

  • Texas doesn’t publish whether a complaint was substantiated.
  • Texas rates some paperwork slips as High risk, so read what was actually cited.
  • Texas doesn’t publish staffing levels or owners for individual providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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