Hands ‘n’ Hands Childcare and Learning Center
A licensed child care center in San Antonio, Texas 78223
875 Hot Wells Blvd, San Antonio, Texas 78223. (210) 532-3396.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.
The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 5 deficiencies cited in the last three years Middle in Bexar County: 5
- 0 rated High by Texas, its most serious level
- 24 inspections on record
- 4-Star Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
5 deficiencies cited in the last three years
The middle of the 768 child care providers in Bexar County had 5.
24 inspections on record. The latest, on Jul 20, 2026: 2 deficiencies cited.
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
3 deficiencies in 2 months of the last 36. Last cited Jul 2026. Most serious: Medium High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Jul 20, 2026: inspection2 deficiencies
-
Written Operational Policies - Parent Rights
“A written parent rights policy was unavailable in the Operational Policy at the time of inspection. NOTE: This was corrected when Form 2987 was used.”
-
Children’s Records - Health Statement
“One of the ten children was missing a healthcare statement at the time of inspection.”
Aug 14, 2025: inspection1 deficiency
-
Maintenance of Building, Grounds and Equipment
“The picnic table on the playground has a cracked tabletop and poses a safety hazard.Note: This was corrected at inspection when the table was removed from the playground.”
Nov 27, 2023: inspection2 deficiencies
-
Emergency Evacuation and Relocation Diagram - Posted in Each Room
“The preschool class did not have a posted emergency evacuation diagram in their classroom. This was corrected when the diagram was posted back in the room after it was accidentally removed by maintenance.”
-
Documentation of Drills
“The operation only had 2 out 4 lock down drills and 1 out of 4 shelter-in-place drills completed on emergency drills documentation.”
18 deficiencies older than three years
Jul 13, 2023: report to the state4 deficiencies
-
Responsibilities of Caregivers - Know children responsible for
“Based on the evidence gathered, caregivers did not know which children they were responsible for after children from another classroom were brought to their classroom.”
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“Based on the evidence gathered, supervision was not appropriate when a toddler wandered away from a classroom unsupervised and was found in the operation’s parking lot by another parent.”
-
Report Situation Placing Children at Risk
“Based on the evidence gathered, the operation did not report to Child Care Regulation that a toddler had wandered away from a classroom unsupervised and was found in a parking lot by another parent.”
-
Parental Communication - Situation that Placed a Child at Risk
“Based on the evidence gathered, the operation did not immediately notify the parent of a toddler who had wandered away from a classroom unsupervised and was found in the parking lot by another parent.”
Jun 1, 2023: inspection5 deficiencies
-
Safety Requirements for Active Play Equipment - No Entrapment Openings
“There is a wide opening between the fence and gate that encloses the threes outdoor play area.”
-
Doors to Fenced Area Easily Opened By Children
“A classroom door leading into the fenced in playground does not open correctly from the inside or outside. The door gets stuck half way when you push or pull it open.”
-
Active Play Surfacing In Use Zones - Loose Fill or Unitary Surfacing
“The climbing playground structure in the three’s outdoor area does not have the appropriate surfacing installed underneath it.”
-
Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
“Two individual climbing slide structures did not have the appropriate depth of surfacing underneath. This was corrected when the director removed both slides from the playground.”
-
Emergency Evacuation and Relocation Diagram - Posted in Each Room
“Two classrooms did not have emergency evacuation diagrams posted.”
Jan 30, 2023: report to the state1 deficiency
-
Parental Notification of Less Serious Injuries
“A deficiency was cited when the operation could not provide a signed incident report.”
Nov 30, 2022: inspection5 deficiencies
-
Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
“There were cleaning supplies located underneath the sink, in an unlocked cabinet, in the Pre-K bathroom. Note: This was corrected at inspection when the director removed the cleaning supplies and put them up on a high shelf, where children can not access to the cleaning supplies.”
-
Safety Requirements for Active Play Equipment - No Entanglement Protrusions or Openings
“The swings on the after-school playground had big screws that were protruding out of the pole that the swings were attached to. Additionally, the swing seats were cracked, and their chains were twisted.”
-
Immunization Records, Exceptions, and Exemptions Current
“There was one child file out of the twelve files viewed that did not have an updated immunization record available for review. Note: This was corrected at inspection when an updated immunization record was placed in the child’s file.”
-
First Aid Kit - Incomplete Kit
“There were two vans meant to transport children that did not have complete first Aid kits available for review. One van was missing band aids, and the other van was missing band aids, and tweezers. Note: This was corrected at inspection when the director put band aids in the first van’s first aid kit, and put band aids and tweezers in the second van’s first aid kit.”
-
Required Health Statement - Written, dated within past year, indicates child is physically able to participate in operation’s child-care program
“There were two children files out of the twelve that were viewed that did not have a health statement signed by a health care professional, available for review.”
Dec 15, 2021: inspection2 deficiencies
-
Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
“There was no current annual fire inspection report available during inspection.”
-
Children Handwashing After Toileting or Diapering
“One caregiver in the infant room failed to wash the child’s hands after changing the diaper.”
Nov 22, 2021: inspection1 deficiency
-
Safety - Televisions Anchored to Prevent Tip Over
“In the school age classroom there was one television found to be sitting on a table, The television was not achored or secured. The television was accessible to children. The television was removed and put into storage during insepction.”
All 38 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Jul 20, 2026 | Inspection | 2 deficiencies cited |
| Oct 31, 2025 | Inspection | No violation found |
| Sep 17, 2025 | Inspection | No violation found |
| Sep 3, 2025 | Report to the state | No violation found |
| Aug 18, 2025 | Inspection | No violation found |
| Aug 15, 2025 | Report to the state | No violation found |
| Aug 14, 2025 | Inspection | 1 deficiency cited |
| Apr 22, 2025 | Inspection | No violation found |
| Apr 8, 2025 | Report to the state | No violation found |
| Dec 9, 2024 | Inspection | No violation found |
| Nov 27, 2024 | Report to the state | No violation found |
| Oct 10, 2024 | Inspection | No violation found |
| May 29, 2024 | Inspection | No violation found |
| Apr 22, 2024 | Report to the state | No violation found |
| Jan 26, 2024 | Inspection | No violation found |
| Jan 25, 2024 | Report to the state | No violation found |
| Jan 4, 2024 | Report to the state | No violation found |
| Nov 27, 2023 | Inspection | 2 deficiencies cited |
| Sep 6, 2023 | Inspection | No violation found |
| Sep 5, 2023 | Report to the state | No violation found |
| Aug 24, 2023 | Inspection | No violation found |
| Jul 14, 2023 | Inspection | No violation found |
| Jul 13, 2023 | Report to the state | 4 deficiencies cited |
| Jun 28, 2023 | Inspection | No violation found |
| Jun 20, 2023 | Report to the state | No violation found |
| Jun 15, 2023 | Inspection | No violation found |
| Jun 1, 2023 | Inspection | 5 deficiencies cited |
| May 24, 2023 | Report to the state | No violation found |
| Feb 9, 2023 | Inspection | No violation found |
| Jan 30, 2023 | Report to the state | 1 deficiency cited |
| Nov 30, 2022 | Inspection | 5 deficiencies cited |
| Nov 10, 2022 | Report to the state | No violation found |
| Mar 16, 2022 | Inspection | No violation found |
| Jan 14, 2022 | Inspection | No violation found |
| Dec 15, 2021 | Inspection | 2 deficiencies cited |
| Dec 3, 2021 | Inspection | No violation found |
| Nov 22, 2021 | Inspection | 1 deficiency cited |
| Nov 11, 2021 | Report to the state | No violation found |
Is it licensed?
- Licensed Center, permit issued Aug 25, 2005.
- Accepts state child care subsidies.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 133 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 14 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Texas Rising Star: 4-Star (the highest of three levels).
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 768 child care providers in Bexar County, the middle value for deficiencies cited in the last three years was 5; this one had 5.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Hands ‘n’ Hands Childcare and Learning Center This child care provider | 5 |
| East Central Child Development Center | 0 |
| Elisabeth Lujan | 2 |
| Elizabeth Frances Otero | Not given |
| Hands N Hands Childcare | 17 |
| Y School Age @ Steele Montessori | 2 |
| Angel’s Childcare | 21 |
| Smart Ducklings Daycare | 30 |
| Mitzy Casanova | 2 |
| Mercy’s Playhouse | 5 |
| Playtime Daycare | 6 |
| Courtney Garcia | Not given |
| Kid Kountry Early Learning Center LLC | 33 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
-
Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.