Mercy’s Playhouse
A licensed child care center in San Antonio, Texas 78223
3630 SE Military Dr Ste 120, San Antonio, Texas 78223. (210) 455-6748.
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The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 5 deficiencies cited in the last three years Middle in Bexar County: 5
- 0 rated High by Texas, its most serious level
- 12 inspections on record
- 3-Star Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
5 deficiencies cited in the last three years
The middle of the 768 child care providers in Bexar County had 5.
12 inspections on record. The latest, on May 7, 2026: no violation found.
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
5 deficiencies in 4 months of the last 36. Last cited Jan 2026. Most serious: Medium High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Jan 27, 2026: inspection1 deficiency
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Children’s Records - Immunizations
“Three out of four files evaluated did not have current immunization records available for review.”
Sep 30, 2025: report to the state1 deficiency
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AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
“Based on information gathered from the DFPS investigation, the operation failed to report an incident that required medical attention to Child Care Regulation.”
Sep 19, 2024: inspection1 deficiency
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Required Personnel Records -Training Hours
“There are no annual trainings on file for a caregiver.”
Feb 6, 2024: inspection2 deficiencies
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Complying with Laws and Rules
“Operation is providing full time care for children with a license that is only approved for drop-in/alternate care only.”
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Notification of Change in Space
“The operation did not notify Child Care Regulation of added outdoor space. Children were given access to an unlicensed outdoor area for outdoor play time.”
All 16 visits on record
| Date | Visit | What the record says |
|---|---|---|
| May 7, 2026 | Inspection | No violation found |
| May 5, 2026 | Report to the state | No violation found |
| Jan 27, 2026 | Inspection | 1 deficiency cited |
| Oct 3, 2025 | Inspection | No violation found |
| Sep 30, 2025 | Report to the state | No violation found |
| Sep 30, 2025 | Report to the state | 1 deficiency cited |
| Feb 3, 2025 | Inspection | No violation found |
| Nov 15, 2024 | Inspection | No violation found |
| Sep 19, 2024 | Inspection | 1 deficiency cited |
| Sep 13, 2024 | Report to the state | No violation found |
| May 10, 2024 | Inspection | No violation found |
| Feb 22, 2024 | Inspection | No violation found |
| Feb 6, 2024 | Inspection | 2 deficiencies cited |
| Feb 9, 2023 | Inspection | No violation found |
| Feb 19, 2022 | Inspection | No violation found |
| Feb 15, 2022 | Inspection | No violation found |
Is it licensed?
- Licensed Center, permit issued Feb 23, 2021.
- Accepts state child care subsidies.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 49 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 4 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Texas Rising Star: 3-Star (the middle of three levels).
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 768 child care providers in Bexar County, the middle value for deficiencies cited in the last three years was 5; this one had 5.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| East Central Child Development Center | 0 |
| Elisabeth Lujan | 2 |
| Elizabeth Frances Otero | Not given |
| Hands N Hands Childcare | 17 |
| Y School Age @ Steele Montessori | 2 |
| Angel’s Childcare | 21 |
| Smart Ducklings Daycare | 30 |
| Mitzy Casanova | 2 |
| Mercy’s Playhouse This child care provider | 5 |
| Playtime Daycare | 6 |
| Courtney Garcia | Not given |
| Kid Kountry Early Learning Center LLC | 33 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
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Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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