Kid Kountry Early Learning Center LLC
A licensed child care center in San Antonio, Texas 78223
11708 Donop Rd, San Antonio, Texas 78223. (726) 400-8091.
- Under corrective action
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The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 33 deficiencies cited in the last three years Middle in Bexar County: 5
- 8 rated High by Texas, its most serious level (needs attention)
- 30 inspections on record
- Not star-rated Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
33 deficiencies cited in the last three years
The middle of the 768 child care providers in Bexar County had 5.
30 inspections on record. The latest, on Oct 29, 2026: 1 deficiency cited.
Rated High by Texas: Requirements during probation, at the inspection on Sep 29, 2026
Rated High by Texas: Requirements during probation, at the inspection on Jul 21, 2026
Rated High by Texas: Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months, at the assessment on Jun 4, 2026
5 more rated High; all are listed below.
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
33 deficiencies in 15 months of the last 36. Last cited Oct 2026. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Oct 29, 2026: inspection1 deficiency
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Update Admission Information - Procedure
“Six out of eight children files reviewed have not been reviewed and signed off by the parent for at least over a year.”
Sep 29, 2026: inspection1 deficiency
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Requirements during probation
“Condition #3 of the Probation. The two approved training courses were unavailable at the time of inspection for a new hire after starting three weeks ago.”
Aug 26, 2026: inspection2 deficiencies
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Child/ Caregiver Ratio - 13 or More Children
“At the time of the walkthrough, the PreK teacher was observed with 20 children (specified age of 4 years), leaving the teacher over-ratio by two children. NOTE: Corrected at inspection when another staff arrived.”
-
Written Feeding Instructions - Review and Update Every 30 Days
“Six of the eight children were missing August’s written feeding schedules.”
Jul 21, 2026: inspection1 deficiency
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Requirements during probation
“Condition #2 of the Probation. Based on the training certificates received at the office, 8 of the 9 staff members didn’t provide training certificates with a focus on safe sleep and health practices as they relate to infants.”
Jun 4, 2026: assessment1 deficiency
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Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
“The operation currently has an expired fire inspection dated 4.8.26 with no written documentation of scheduling the fire inspection before this date.”
May 26, 2026: inspection1 deficiency
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Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met
“In the toddler classroom during naptime, there were 11 children with the youngest being 16 months and the oldest being 24 months, with one caregiver. NOTE: This was corrected when the 16-month-old was moved into the infant classroom.”
Apr 23, 2026: inspection2 deficiencies
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Safety Requirements for Play Yards - Snug Fitting Sheets
“The infant play yard sheets were observed to be loose-fitting. NOTE: This was corrected when a sheet strap clip was used.”
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Written Feeding Instructions - Review and Update Every 30 Days
“One of the 10 infants in the classroom was missing a feeding schedule.”
Apr 15, 2026: report to the state1 deficiency
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Operation Open to Parents At All Times
“It was determined in an investigation that parents/guardians are not allowed to go past the lobby area to the classrooms during operating hours. If parents wish to see the classrooms, they are told that it can be done at 6:00 PM, after operating hours, when there are no children in the building.”
Mar 26, 2026: inspection2 deficiencies
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Documented Annual Training- Required Content
“One of five staff files evaluated did not have current health and safety training available for review.”
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Children’s Records - Immunizations
“Three out of five children’s files evaluated did not have current immunization records available for review.”
Sep 25, 2025: inspection2 deficiencies
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Director Responsibilities - Operate in Compliance
“The director was aware that infants under 12 months were placed on mats for naptime with a blanket.”
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Children’s Records - Immunizations
“Six of ten children files evaluated did not have current immunization records available for review.”
Sep 3, 2025: report to the state4 deficiencies
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Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
“Based on information gathered during the DFPS investigation, a caregiver was observed with earbuds in their ear while supervising children.”
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Children Handwashing Before Eating
“Based on information gathered during the DFPS investigation, children were observed not to wash their hands before snacktime.”
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Screen Time Activities - Not Used for Under Two
“Based on information gathered in the DFPS investigation, children under two years old were observed watching television.”
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Screen Time Activities - Not Used During Eating or Rest Times
“Based on the information gathered during the DFPS investigation, children under two years old were observed watching TV while eating snacks.”
Jul 31, 2025: inspection2 deficiencies
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Documented Annual Training - Caregivers of Children Under 24 Months Required
“Caregivers providing care for children under 24 months do not have Safe Sleep training.”
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Director Annual Training - Caring for children under 24 months
“The director does not have SIDS/Safe Sleep training available for review.”
Jul 30, 2025: report to the state4 deficiencies
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Safety Requirements for Play Yards - Snug Fitting, Firm, Flat Mattress Designed for Use in Play Yard and No Extra Pads
“Seven play yards were observed to have a supplemental foam pad and a pool noodle to hold the sheet tight around the foam pad.”
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Infant May Not Sleep in a Restrictive Device - Remove the infant from the device and place the infant in a crib as soon as possible
“Based on the DFPS investigation, a child was observed in a swing for fifteen minutes.”
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Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
“Based on the DFPS investigation, caregivers used their cell phones while caring for children.”
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Required Personnel Records
“Based on the DFPS investigation, personnel files were not available for review.”
Jun 23, 2025: report to the state1 deficiency
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AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
“Based on the evidence gathered during this investigation, the operation did not notify Child Care Regulation when a child sustained an injury requiring medical treatment.”
Oct 9, 2024: inspection3 deficiencies
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Responsibilities of Caregivers - Know children’s names and ages
“Caregiver in Toddler #2 room did not know the correct ages of the children.”
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Child/ Caregiver Ratio - 13 or More Children
“The Toddler #2 classroom was over ratio by 5 children, with one caregiver caring for 16 two-year-olds. An additional caregiver was assigned to the classroom.”
-
Written Feeding Instructions - Review and Update Every 30 Days
“In the infant room, 1 out of 3 infants did not have an updated infant feeding schedule on file.”
Sep 18, 2024: inspection3 deficiencies
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AP Background check results - Must receive notification prior to allowing subject to be present at your operation
“Two caregivers that have interaction with children do not have current background checks on file.”
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Director’s Absence - Caregiver in Charge Knows in Charge
“The Director was not present at the operation and did not leave a designated person in charge.”
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Requirements for Feeding Infants - Label Bottles/Cups
“The bottles in the infant room are not labeled to identify which child the bottle belongs to.”
Mar 22, 2024: inspection1 deficiency
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Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“A child was found alone in a classroom.”
Jan 24, 2024: report to the state1 deficiency
-
Operation Open to Parents At All Times
“The operation has a sign posted stating “Stop, No one is allowed past this point for safety and sanitation purposes, not following this request will cause everyone to have to wait outside.””
All 36 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Oct 29, 2026 | Inspection | 1 deficiency cited |
| Sep 29, 2026 | Inspection | 1 deficiency cited |
| Sep 8, 2026 | Inspection | No violation found |
| Aug 26, 2026 | Inspection | 2 deficiencies cited |
| Jul 21, 2026 | Inspection | 1 deficiency cited |
| Jun 25, 2026 | Inspection | No violation found |
| Jun 4, 2026 | Assessment | 1 deficiency cited |
| Jun 3, 2026 | Inspection | No violation found |
| May 26, 2026 | Inspection | 1 deficiency cited |
| May 6, 2026 | Inspection | No violation found |
| Apr 23, 2026 | Inspection | 2 deficiencies cited |
| Apr 17, 2026 | Inspection | No violation found |
| Apr 15, 2026 | Report to the state | 1 deficiency cited |
| Mar 26, 2026 | Inspection | 2 deficiencies cited |
| Feb 25, 2026 | Inspection | No violation found |
| Jan 27, 2026 | Inspection | No violation found |
| Dec 18, 2025 | Inspection | No violation found |
| Nov 19, 2025 | Inspection | No violation found |
| Oct 17, 2025 | Inspection | No violation found |
| Sep 25, 2025 | Inspection | 2 deficiencies cited |
| Sep 3, 2025 | Report to the state | 4 deficiencies cited |
| Aug 18, 2025 | Inspection | No violation found |
| Aug 4, 2025 | Inspection | No violation found |
| Jul 31, 2025 | Inspection | 2 deficiencies cited |
| Jul 30, 2025 | Report to the state | 4 deficiencies cited |
| Jul 1, 2025 | Inspection | No violation found |
| Jun 23, 2025 | Report to the state | 1 deficiency cited |
| Apr 28, 2025 | Inspection | No violation found |
| Nov 15, 2024 | Inspection | No violation found |
| Oct 9, 2024 | Inspection | 3 deficiencies cited |
| Sep 18, 2024 | Inspection | 3 deficiencies cited |
| Apr 5, 2024 | Inspection | No violation found |
| Mar 22, 2024 | Inspection | 1 deficiency cited |
| Mar 13, 2024 | Inspection | No violation found |
| Feb 5, 2024 | Inspection | No violation found |
| Jan 24, 2024 | Report to the state | 1 deficiency cited |
Is it licensed?
- Licensed Center, permit issued Apr 25, 2024.
- Accepts state child care subsidies.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 113 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- Texas has placed this operation under corrective action.
- 5 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
| Date | What | Detail |
|---|---|---|
| Corrective action | Texas has placed this operation under corrective action. |
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Not star-rated in Texas Rising Star (TWC’s code: SUSI).
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 768 child care providers in Bexar County, the middle value for deficiencies cited in the last three years was 5; this one had 33.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| East Central Child Development Center | 0 |
| Elisabeth Lujan | 2 |
| Elizabeth Frances Otero | Not given |
| Hands N Hands Childcare | 17 |
| Y School Age @ Steele Montessori | 2 |
| Angel’s Childcare | 21 |
| Smart Ducklings Daycare | 30 |
| Mitzy Casanova | 2 |
| Mercy’s Playhouse | 5 |
| Playtime Daycare | 6 |
| Courtney Garcia | Not given |
| Kid Kountry Early Learning Center LLC This child care provider | 33 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
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Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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