Hearth Record

Hands N Hands Childcare

A licensed child care center in San Antonio, Texas 78223

4217 Clark Ave, San Antonio, Texas 78223. (210) 600-4116.

Texas’s own record, on its child care search

Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.

The short answer

Record last released by Texas HHSC on Nov 5, 2026.

The last 24 months 10 deficiencies in 7 months of the last 36. Last cited Aug 2026. Most serious: High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels
Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

17 deficiencies cited in the last three years

The middle of the 768 child care providers in Bexar County had 5.

27 inspections on record. The latest, on Sep 22, 2026: no violation found.

Rated High by Texas: Responsibilities of Caregivers - Know children responsible for, at the report to the state on Nov 12, 2025

Rated High by Texas: Responsibilities of Caregivers - Know children responsible for, at the inspection on Sep 10, 2024

Rated High by Texas: Safety restraint devices for child used when vehicle is on and during all time vehicle in motion, at the report to the state on Sep 6, 2024

Source:

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.

When those deficiencies happened

10 deficiencies in 7 months of the last 36. Last cited Aug 2026. Most serious: High. The last 3 years, to Nov 5, 2026.

10 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

Aug 19, 2026: report to the state1 deficiency
  • Infant Daily Report - Share with Parent

    “During the course of the investigation, it was determined that infant daily reports were not being shared with parents.”

    Rule 746.2431. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 11, 2026. Correction verified: Sep 22, 2026.

Aug 17, 2026: inspection1 deficiency
  • Immunization Records, Exceptions, and Exemptions Current

    “Two of the four children’s immunizations were not updated at the time of inspection.”

    Rule 746.613(b). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 17, 2026. Correction verified: Sep 14, 2026.

Nov 12, 2025: report to the state1 deficiency
  • Responsibilities of Caregivers - Know children responsible for

    “Based on the interviews conducted by the staff and parent it was determined a child was dropped off at the wrong elementary school by a daycare driver.”

    Rule 746.1205(a)(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 25, 2025. Correction verified: Dec 3, 2025.

Oct 30, 2025: inspection1 deficiency
  • Children’s Records - Immunizations

    “Three out of five children’s files reviewed did not have current immunization records available for review.”

    Rule 746.603(a)(4). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 20, 2025. Correction verified: Dec 23, 2025.

Nov 6, 2024: inspection1 deficiency
  • Children’s Products- Annual Certification

    “The posted Children’s Products Annual Certification was expired. This was corrected at inspection when the Director completed a current form.”

    Rule 746.4135(b). Medium, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Nov 6, 2024.

Sep 10, 2024: inspection2 deficiencies
  • Responsibilities of Caregivers - Know children responsible for

    “Two caregivers in the toddler rooms did not know the names of the children or ages they were responsible for.”

    Rule 746.1205(a)(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 10, 2024. Correction verified: Sep 30, 2024.

  • Floors, ceilings and Walls in Good Repair and Clean

    “There were five ceiling tiles missing in the operation.”

    Rule 746.3407(9). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 24, 2024. Correction verified: Sep 30, 2024.

Sep 6, 2024: report to the state1 deficiency
  • Safety restraint devices for child used when vehicle is on and during all time vehicle in motion

    “The vehicles used to transport children do not have proper restraints for the age group transporting. Children ages 3 years to 7 years were not secured in a booster seats.”

    Rule 746.5607(e). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 17, 2024. Correction verified: Sep 30, 2024.

Jul 9, 2024: inspection1 deficiency
  • Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games

    “The toddler caregiver was seen on her cell phone during nap time. Note, corrected at inspection after talking to the caregiver and director about no personal cell phone usage while in the classroom.”

    Rule 746.1203(3)(D). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 9, 2024. Correction verified: Jul 23, 2024.

Jan 26, 2024: inspection1 deficiency
  • Annual Sanitation Inspection

    “The available health inspection posted was last conducted on 12.1.22.”

    Rule 746.3401(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 26, 2024. Correction verified: Mar 14, 2024.

Nov 13, 2023: inspection7 deficiencies
  • Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.

    “Four of the eight staff files were missing First aid and CPR training.”

    Rule 746.1315(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 1, 2024. Correction verified: Dec 11, 2023.

  • Transportation Safety Training -Director and Employee Complete 2 Hours Annually

    “One of the two staff transporting didn’t have training available for review.”

    Rule 746.1316(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 20, 2023. Correction verified: Nov 15, 2023.

  • Medication Authorization - Signed and Dated

    “A written, signed and dated medication authorization was not available for review for one child.”

    Rule 746.3803(a)(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 5, 2024. Correction verified: Jan 8, 2024.

  • Plan to Handle Transportation Emergencies

    “A written procedure on how to handle transportation emergencies was not available for review.”

    Rule 746.5619. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 20, 2023. Correction verified: Nov 15, 2023.

  • Required Admission Information - Special Needs Statement

    “Six out of the eight children files were missing special care information. One of the eight children files were missing food allergy information. One of the eight children files were missing emergency authorization care information. One of the eight children files were missing emergency contact address.”

    Rule 746.605(13). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 20, 2023. Correction verified: Nov 15, 2023.

  • Children’s Records - Immunizations

    “One of the eight children files didn’t have a current immunization record.”

    Rule 746.603(a)(4). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 1, 2024. Correction verified: Jan 23, 2024.

  • Required Personnel Records- Meets Requirements

    “Five of the eight staff files were missing education qualifications. Three of the eight staff files were missing affidavits.”

    Rule 746.901(2). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 20, 2023. Correction verified: Nov 27, 2023.

19 deficiencies older than three years
Jun 30, 2023: inspection4 deficiencies
  • Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months

    “The fire inspection was last conducted on 5.16.22.”

    Rule 746.5101(a). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 31, 2023. Correction verified: Jul 25, 2023.

  • Responsibilities of Caregivers - Know children’s names and ages

    “The school age teacher was unaware of the name of the youngest and oldest of the group. NOTE: This was corrected at inspection when a name to face was conducted.”

    Rule 746.1205(a)(3). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 30, 2023. Correction verified: Jul 11, 2023.

  • Child/ Caregiver Ratio - 13 or More Children

    “The toddler teacher was observed with six children SAG of 12-17 months which made the teacher over by one child. NOTE: This was corrected when the youngest child was moved to the infant classroom.”

    Rule 746.1601. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 30, 2023. Correction verified: Jul 11, 2023.

  • Annual Sanitation Inspection

    “The health inspection was last conducted on 5.12.22.”

    Rule 746.3401(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 31, 2023. Correction verified: Aug 11, 2023.

Apr 4, 2023: inspection5 deficiencies
  • Required Equipment in Vehicles - Emergency Medical Information

    “Emergency medical information for 7 children were not available for review. NOTE: This was corrected at inspection.”

    Rule 746.5617(a)(2). High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Apr 4, 2023.

  • Diaper Changing Steps-Supplies Kept Out of Child’s Reach

    “Diaper changing supplies in the toddler and two infant classrooms were observed accessible in the children cubbies. NOTE: This was corrected at inspection.”

    Rule 746.3501(6). Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Apr 4, 2023.

  • Safety - Areas Free From Hazards

    “On the changing table of the toddler classroom a Lysol spray can was observed accessible to the children. In addition to diaper cream on the changing table in the infant classroom. NOTE: This was corrected at inspection when it was removed.”

    Rule 746.3701. Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Apr 4, 2023.

  • Electronic or Battery-Operated Carbon Monoxide Detector-Check All Detectors Monthly

    “Documentation for the carbon monoxide, extinguisher and smoke detectors were not documented for January, February and March. NOTE: This was corrected at inspection.”

    Rule 746.5537(a)(2). Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Apr 4, 2023.

  • Children’s Records - Immunizations

    “Two of the eight children did not have shot records available for review. In addition to one of the eight children missing medical authorization information. NOTE: One of the two shot records was provided.”

    Rule 746.603(a)(4). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: May 4, 2023. Correction verified: Apr 12, 2023.

Feb 15, 2023: report to the state2 deficiencies
  • Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

    “Based on the information gathered, and interviews conducted the operation staff did not demonstrate good judgment by not assisting in the basic care with toileting for a child who was partially toilet trained.”

    Rule 746.1201(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 28, 2023. Correction verified: Apr 4, 2023.

  • Parental Notification of Infestation

    “Based on the information gathered, and interviews conducted during this investigation parents were not notified in writing within 48 hours about the outbreak of lice.”

    Rule 746.307(e). Medium Low, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 28, 2023. Correction verified: Apr 4, 2023.

Nov 2, 2022: inspection2 deficiencies
  • Children’s Records Maintained

    “Four out of eight children’s records reviewed were missing required information including emergency contact information and healthcare provider statements.”

    Rule 746.603(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 16, 2022. Correction verified: Nov 17, 2022.

  • Required Personnel Records - Required Affidavit

    “Three out of eight employee records reviewed were missing the required affidavit for employment.”

    Rule 746.901(4). Medium Low, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 9, 2022. Correction verified: Nov 9, 2022.

Jun 6, 2022: report to the state3 deficiencies
  • AP Background check results - Must receive notification prior to allowing subject to be present at your operation

    “During the investigation a caregiver in direct care of children had not received required background check eligibility notifications.”

    Rule 745.641. High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 14, 2022. Correction verified: Jul 19, 2022.

  • Operation Open to Parents At All Times

    “Based on the information received parents are not allowed to enter the operation.”

    Rule 746.201(7). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 14, 2022. Correction verified: Jul 19, 2022.

  • Parental Notification of Less Serious Injuries

    “Based on the information received, parents were not notified of less serious injuries such as scratches during pick up time.”

    Rule 746.307(c). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 14, 2022. Correction verified: Jul 19, 2022.

Mar 10, 2022: inspection2 deficiencies
  • Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months

    “Annual first inspection had not been updated since 10/19/2020.”

    Rule 746.5101(a). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 10, 2022. Correction verified: Mar 21, 2022.

  • Safety - Televisions Anchored to Prevent Tip Over

    “In the school age classroom a Tv was not anchored. This was corrected at inspection when director removed TV from the classroom.”

    Rule 746.3701(9). Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Mar 10, 2022.

Mar 1, 2022: assessment1 deficiency
  • Report Number of Employees

    “A review of the Employees Who Left Employment in 2021 data from February 23, 2022, revealed that the center had not reported the number of employees who left employment in 2021 by February 22, 2022, as required.”

    Rule 746.303(b). Medium Low, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 4, 2022. Correction verified: Mar 7, 2022.

All 41 visits on record
Inspections, investigations and reports to the state
DateVisitWhat the record says
Sep 22, 2026InspectionNo violation found
Aug 22, 2026Report to the stateNo violation found
Aug 20, 2026InspectionNo violation found
Aug 19, 2026Report to the state1 deficiency cited
Aug 17, 2026Inspection1 deficiency cited
Jun 3, 2026InspectionNo violation found
Dec 3, 2025InspectionNo violation found
Nov 20, 2025InspectionNo violation found
Nov 13, 2025InspectionNo violation found
Nov 12, 2025Report to the state1 deficiency cited
Oct 30, 2025Inspection1 deficiency cited
Oct 24, 2025InspectionNo violation found
Oct 17, 2025InspectionNo violation found
Oct 16, 2025Report to the stateNo violation found
Nov 6, 2024Inspection1 deficiency cited
Sep 30, 2024InspectionNo violation found
Sep 10, 2024Inspection2 deficiencies cited
Sep 6, 2024Report to the state1 deficiency cited
Jul 23, 2024InspectionNo violation found
Jul 9, 2024Inspection1 deficiency cited
Jun 14, 2024Report to the stateNo violation found
Feb 8, 2024InspectionNo violation found
Jan 26, 2024Inspection1 deficiency cited
Jan 24, 2024Report to the stateNo violation found
Nov 13, 2023Inspection7 deficiencies cited
Jul 11, 2023InspectionNo violation found
Jun 30, 2023Inspection4 deficiencies cited
Jun 23, 2023Report to the stateNo violation found
Apr 4, 2023Inspection5 deficiencies cited
Mar 28, 2023InspectionNo violation found
Mar 23, 2023Report to the stateNo violation found
Feb 15, 2023Report to the state2 deficiencies cited
Feb 6, 2023InspectionNo violation found
Jan 28, 2023Report to the stateNo violation found
Nov 2, 2022Inspection2 deficiencies cited
Aug 30, 2022InspectionNo violation found
Aug 25, 2022Report to the stateNo violation found
Jul 19, 2022InspectionNo violation found
Jun 6, 2022Report to the state3 deficiencies cited
Mar 10, 2022Inspection2 deficiencies cited
Mar 1, 2022Assessment1 deficiency cited

Is it licensed?

  • Licensed Center, permit issued Apr 30, 2019.
  • Accepts state child care subsidies.
  • Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
  • Capacity: 88 children.
Source:

Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.

Has Texas acted against it?

  • No corrective or adverse action by Texas on record.
  • 13 reports to the state on record; Texas doesn’t publish whether they were .
Source:

Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.

Who does the caring?

  • Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Texas’s open data doesn’t list owners.

How is it rated?

  • Texas Rising Star: 3-Star (the middle of three levels).
Source:

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.

How does it compare nearby?

  • Among 768 child care providers in Bexar County, the middle value for deficiencies cited in the last three years was 5; this one had 17.
Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

11 of the 768 in Bexar County, as the source lists them, same ZIP code first
PlaceDeficiencies, 3 years
East Central Child Development Center0
Elisabeth Lujan2
Elizabeth Frances OteroNot given
Hands N Hands Childcare This child care provider17
Y School Age @ Steele Montessori2
Angel’s Childcare21
Smart Ducklings Daycare30
Mitzy Casanova2
Mercy’s Playhouse5
Playtime Daycare6
Courtney GarciaNot given
Kid Kountry Early Learning Center LLC33

What the record doesn’t say

  • Texas doesn’t publish whether a complaint was substantiated.
  • Texas rates some paperwork slips as High risk, so read what was actually cited.
  • Texas doesn’t publish staffing levels or owners for individual providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.