Hands N Hands Childcare
A licensed child care center in San Antonio, Texas 78223
4217 Clark Ave, San Antonio, Texas 78223. (210) 600-4116.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.
The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 17 deficiencies cited in the last three years Middle in Bexar County: 5
- 3 rated High by Texas, its most serious level (needs attention)
- 27 inspections on record
- 3-Star Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
17 deficiencies cited in the last three years
The middle of the 768 child care providers in Bexar County had 5.
27 inspections on record. The latest, on Sep 22, 2026: no violation found.
Rated High by Texas: Responsibilities of Caregivers - Know children responsible for, at the report to the state on Nov 12, 2025
Rated High by Texas: Responsibilities of Caregivers - Know children responsible for, at the inspection on Sep 10, 2024
Rated High by Texas: Safety restraint devices for child used when vehicle is on and during all time vehicle in motion, at the report to the state on Sep 6, 2024
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
10 deficiencies in 7 months of the last 36. Last cited Aug 2026. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Aug 19, 2026: report to the state1 deficiency
-
Infant Daily Report - Share with Parent
“During the course of the investigation, it was determined that infant daily reports were not being shared with parents.”
Aug 17, 2026: inspection1 deficiency
-
Immunization Records, Exceptions, and Exemptions Current
“Two of the four children’s immunizations were not updated at the time of inspection.”
Nov 12, 2025: report to the state1 deficiency
-
Responsibilities of Caregivers - Know children responsible for
“Based on the interviews conducted by the staff and parent it was determined a child was dropped off at the wrong elementary school by a daycare driver.”
Oct 30, 2025: inspection1 deficiency
-
Children’s Records - Immunizations
“Three out of five children’s files reviewed did not have current immunization records available for review.”
Nov 6, 2024: inspection1 deficiency
-
Children’s Products- Annual Certification
“The posted Children’s Products Annual Certification was expired. This was corrected at inspection when the Director completed a current form.”
Sep 10, 2024: inspection2 deficiencies
-
Responsibilities of Caregivers - Know children responsible for
“Two caregivers in the toddler rooms did not know the names of the children or ages they were responsible for.”
-
Floors, ceilings and Walls in Good Repair and Clean
“There were five ceiling tiles missing in the operation.”
Sep 6, 2024: report to the state1 deficiency
-
Safety restraint devices for child used when vehicle is on and during all time vehicle in motion
“The vehicles used to transport children do not have proper restraints for the age group transporting. Children ages 3 years to 7 years were not secured in a booster seats.”
Jul 9, 2024: inspection1 deficiency
-
Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
“The toddler caregiver was seen on her cell phone during nap time. Note, corrected at inspection after talking to the caregiver and director about no personal cell phone usage while in the classroom.”
Jan 26, 2024: inspection1 deficiency
-
Annual Sanitation Inspection
“The available health inspection posted was last conducted on 12.1.22.”
Nov 13, 2023: inspection7 deficiencies
-
Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
“Four of the eight staff files were missing First aid and CPR training.”
-
Transportation Safety Training -Director and Employee Complete 2 Hours Annually
“One of the two staff transporting didn’t have training available for review.”
-
Medication Authorization - Signed and Dated
“A written, signed and dated medication authorization was not available for review for one child.”
-
Plan to Handle Transportation Emergencies
“A written procedure on how to handle transportation emergencies was not available for review.”
-
Required Admission Information - Special Needs Statement
“Six out of the eight children files were missing special care information. One of the eight children files were missing food allergy information. One of the eight children files were missing emergency authorization care information. One of the eight children files were missing emergency contact address.”
-
Children’s Records - Immunizations
“One of the eight children files didn’t have a current immunization record.”
-
Required Personnel Records- Meets Requirements
“Five of the eight staff files were missing education qualifications. Three of the eight staff files were missing affidavits.”
19 deficiencies older than three years
Jun 30, 2023: inspection4 deficiencies
-
Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
“The fire inspection was last conducted on 5.16.22.”
-
Responsibilities of Caregivers - Know children’s names and ages
“The school age teacher was unaware of the name of the youngest and oldest of the group. NOTE: This was corrected at inspection when a name to face was conducted.”
-
Child/ Caregiver Ratio - 13 or More Children
“The toddler teacher was observed with six children SAG of 12-17 months which made the teacher over by one child. NOTE: This was corrected when the youngest child was moved to the infant classroom.”
-
Annual Sanitation Inspection
“The health inspection was last conducted on 5.12.22.”
Apr 4, 2023: inspection5 deficiencies
-
Required Equipment in Vehicles - Emergency Medical Information
“Emergency medical information for 7 children were not available for review. NOTE: This was corrected at inspection.”
-
Diaper Changing Steps-Supplies Kept Out of Child’s Reach
“Diaper changing supplies in the toddler and two infant classrooms were observed accessible in the children cubbies. NOTE: This was corrected at inspection.”
-
Safety - Areas Free From Hazards
“On the changing table of the toddler classroom a Lysol spray can was observed accessible to the children. In addition to diaper cream on the changing table in the infant classroom. NOTE: This was corrected at inspection when it was removed.”
-
Electronic or Battery-Operated Carbon Monoxide Detector-Check All Detectors Monthly
“Documentation for the carbon monoxide, extinguisher and smoke detectors were not documented for January, February and March. NOTE: This was corrected at inspection.”
-
Children’s Records - Immunizations
“Two of the eight children did not have shot records available for review. In addition to one of the eight children missing medical authorization information. NOTE: One of the two shot records was provided.”
Feb 15, 2023: report to the state2 deficiencies
-
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
“Based on the information gathered, and interviews conducted the operation staff did not demonstrate good judgment by not assisting in the basic care with toileting for a child who was partially toilet trained.”
-
Parental Notification of Infestation
“Based on the information gathered, and interviews conducted during this investigation parents were not notified in writing within 48 hours about the outbreak of lice.”
Nov 2, 2022: inspection2 deficiencies
-
Children’s Records Maintained
“Four out of eight children’s records reviewed were missing required information including emergency contact information and healthcare provider statements.”
-
Required Personnel Records - Required Affidavit
“Three out of eight employee records reviewed were missing the required affidavit for employment.”
Jun 6, 2022: report to the state3 deficiencies
-
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
“During the investigation a caregiver in direct care of children had not received required background check eligibility notifications.”
-
Operation Open to Parents At All Times
“Based on the information received parents are not allowed to enter the operation.”
-
Parental Notification of Less Serious Injuries
“Based on the information received, parents were not notified of less serious injuries such as scratches during pick up time.”
Mar 10, 2022: inspection2 deficiencies
-
Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
“Annual first inspection had not been updated since 10/19/2020.”
-
Safety - Televisions Anchored to Prevent Tip Over
“In the school age classroom a Tv was not anchored. This was corrected at inspection when director removed TV from the classroom.”
Mar 1, 2022: assessment1 deficiency
-
Report Number of Employees
“A review of the Employees Who Left Employment in 2021 data from February 23, 2022, revealed that the center had not reported the number of employees who left employment in 2021 by February 22, 2022, as required.”
All 41 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Sep 22, 2026 | Inspection | No violation found |
| Aug 22, 2026 | Report to the state | No violation found |
| Aug 20, 2026 | Inspection | No violation found |
| Aug 19, 2026 | Report to the state | 1 deficiency cited |
| Aug 17, 2026 | Inspection | 1 deficiency cited |
| Jun 3, 2026 | Inspection | No violation found |
| Dec 3, 2025 | Inspection | No violation found |
| Nov 20, 2025 | Inspection | No violation found |
| Nov 13, 2025 | Inspection | No violation found |
| Nov 12, 2025 | Report to the state | 1 deficiency cited |
| Oct 30, 2025 | Inspection | 1 deficiency cited |
| Oct 24, 2025 | Inspection | No violation found |
| Oct 17, 2025 | Inspection | No violation found |
| Oct 16, 2025 | Report to the state | No violation found |
| Nov 6, 2024 | Inspection | 1 deficiency cited |
| Sep 30, 2024 | Inspection | No violation found |
| Sep 10, 2024 | Inspection | 2 deficiencies cited |
| Sep 6, 2024 | Report to the state | 1 deficiency cited |
| Jul 23, 2024 | Inspection | No violation found |
| Jul 9, 2024 | Inspection | 1 deficiency cited |
| Jun 14, 2024 | Report to the state | No violation found |
| Feb 8, 2024 | Inspection | No violation found |
| Jan 26, 2024 | Inspection | 1 deficiency cited |
| Jan 24, 2024 | Report to the state | No violation found |
| Nov 13, 2023 | Inspection | 7 deficiencies cited |
| Jul 11, 2023 | Inspection | No violation found |
| Jun 30, 2023 | Inspection | 4 deficiencies cited |
| Jun 23, 2023 | Report to the state | No violation found |
| Apr 4, 2023 | Inspection | 5 deficiencies cited |
| Mar 28, 2023 | Inspection | No violation found |
| Mar 23, 2023 | Report to the state | No violation found |
| Feb 15, 2023 | Report to the state | 2 deficiencies cited |
| Feb 6, 2023 | Inspection | No violation found |
| Jan 28, 2023 | Report to the state | No violation found |
| Nov 2, 2022 | Inspection | 2 deficiencies cited |
| Aug 30, 2022 | Inspection | No violation found |
| Aug 25, 2022 | Report to the state | No violation found |
| Jul 19, 2022 | Inspection | No violation found |
| Jun 6, 2022 | Report to the state | 3 deficiencies cited |
| Mar 10, 2022 | Inspection | 2 deficiencies cited |
| Mar 1, 2022 | Assessment | 1 deficiency cited |
Is it licensed?
- Licensed Center, permit issued Apr 30, 2019.
- Accepts state child care subsidies.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 88 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 13 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Texas Rising Star: 3-Star (the middle of three levels).
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 768 child care providers in Bexar County, the middle value for deficiencies cited in the last three years was 5; this one had 17.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| East Central Child Development Center | 0 |
| Elisabeth Lujan | 2 |
| Elizabeth Frances Otero | Not given |
| Hands N Hands Childcare This child care provider | 17 |
| Y School Age @ Steele Montessori | 2 |
| Angel’s Childcare | 21 |
| Smart Ducklings Daycare | 30 |
| Mitzy Casanova | 2 |
| Mercy’s Playhouse | 5 |
| Playtime Daycare | 6 |
| Courtney Garcia | Not given |
| Kid Kountry Early Learning Center LLC | 33 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
-
Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.