Hearth Record

Excel Learning Centers #2

A child care center in Wilmington, North Carolina 28412

4308 S 17th Street, Wilmington, North Carolina 28412. (910) 799-4160.

North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 13 violations in 6 months of the last 36. Last cited Apr 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

19 DCDEE visits in the last three years, the latest on Jun 10, 2026.

13 violations cited in the last three years, 13 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

13 violations in 6 months of the last 36. Last cited Apr 2026. The last 3 years, to Nov 3, 2026.

13 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Apr 29, 2026: unannounced1 violation
  • Children were not adequately supervised at all times.

    “On April 22, 2026, a child 3 years of age, was left unsupervised in the tigers classroom for approximately 17 minutes.”

    Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 5, 2026. Correction verified: by a letter from the provider.

Dec 8, 2025: unannounced1 violation
  • A drug or medicine was administered after its expiration date.

    “An ointment in space 4 (zebras) expired November 2025.”

    Rule A drug or medicine was administered after its expiration date.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 11, 2025. Correction verified: by a letter from the provider.

Nov 25, 2025: unannounced1 violation
  • Center staff did not comply with the safe sleep policy.

    “A 4 month old child in space 1 (cubs) slept with his bib on in his crib.”

    Rule Center staff did not comply with the safe sleep policy.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 2, 2025. Correction verified: by a letter from the provider.

Oct 27, 2025: unannounced1 violation
  • Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.

    “Diaper creams in spaces 5, 11, and 12 were stored below 5 feet and in unlocked cabinets.”

    Rule Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.. Corrected during the inspection.

Jun 30, 2025: unannounced8 violations
  • A child’s hands were not washed after each diaper change.

    “A child in space 3 (llamas) did not have his hands washed after his diaper change.”

    Rule A child's hands were not washed after each diaper change.. Correction verified: by a letter from the provider.

  • A safe indoor and outdoor environment was not provided for the children.

    “There are two (2) nets on the canopy on the school aged playground. The top netting is torn and children’s extremities could fall through causing injury. There are also nails that have begun to protrude.”

    Rule A safe indoor and outdoor environment was not provided for the children.. Correction verified: by a letter from the provider.

  • All children were not held or placed in feeding chairs or other appropriate apparatus to be fed.

    “An infant in space 2 (cubs) was lying on a boppy pillow drinking a bottle rather than in a feeding chair or held.”

    Rule All children were not held or placed in feeding chairs or other appropriate apparatus to be fed.. Correction verified: by a letter from the provider.

  • All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.

    “Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member hired February 6, 2025 did not have verification of CPR training.”

    Rule All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.. Correction verified: by a letter from the provider.

  • All staff did not successfully complete certification in First Aid appropriate to the age of children in care.

    “Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member hired February 6, 2025 did not have verification of first aid training.”

    Rule All staff did not successfully complete certification in First Aid appropriate to the age of children in care.. Correction verified: by a letter from the provider.

  • All staff did not wash their hands thoroughly after diapering each child.

    “A staff member in space 3 (llamas) did not wash her hands washed after changing a child’s diaper.”

    Rule All staff did not wash their hands thoroughly after diapering each child.. Correction verified: by a letter from the provider.

  • Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child’s developmental needs.

    “On May 14, 2025, a staff member told an infant child in space 1 (hippos) to “shut up” while he was crying.”

    Rule Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 10, 2025. Correction verified: by a letter from the provider.

  • Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.

    “Two (2) new staff members did not complete six hours of training in the required topic areas within two (2) weeks of hire.”

    Rule Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.. Correction verified: by a letter from the provider.

Jan 3, 2024: unannounced1 violation
  • Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child’s developmental needs.

    “On December 22, 2023, a staff member tapped a one-year-old child on the head to get their attention after the child pushed a table into another child.”

    Rule Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 22, 2024. Correction verified: by a letter from the provider.

All 19 visits on record
Visits on record
DateVisitWhat the record says
Jun 10, 2026Unannounced visitNo violations cited
Jun 2, 2026Unannounced visitNo violations cited
May 11, 2026Unannounced visitNo violations cited
Apr 29, 2026Unannounced visit1 violation cited
Apr 28, 2026Unannounced visitNo violations cited
Dec 8, 2025Unannounced visit1 violation cited
Nov 25, 2025Unannounced visit1 violation cited
Oct 27, 2025Unannounced visit1 violation cited
Jul 14, 2025Unannounced visitNo violations cited
Jul 2, 2025Unannounced visitNo violations cited
Jun 30, 2025Unannounced visit1 violation cited
Jun 30, 2025Unannounced visit7 violations cited
Jan 28, 2025Unannounced visitNo violations cited
Dec 11, 2024Unannounced visitNo violations cited
Jul 10, 2024Unannounced visitNo violations cited
Mar 20, 2024Unannounced visitNo violations cited
Jan 3, 2024Unannounced visit1 violation cited
Dec 20, 2023Unannounced visitNo violations cited
Dec 14, 2023Unannounced visitNo violations cited

Is it licensed?

  • Child Care Center, holding a Five Star Center License since Feb 20, 2022.
  • Licensed for 199 children, ages 0 through 12.
  • Enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 65001037.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: Ela Kidsnet Holdings, LLC.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 5 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 74 child care providers in New Hanover County, the middle value for violations cited in the last three years was 6; this one had 13.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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