Ohana Day Care
A family child care home in Wilmington, North Carolina 28412
4628 Pine Hollow Rd, Wilmington, North Carolina 28412. (910) 431-5980.
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 15 violations in the last three years
- Jul 62026 the latest visit on record
- 8 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
7 DCDEE visits in the last three years, the latest on Jul 6, 2026.
15 violations cited in the last three years, 15 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
15 violations in 5 months of the last 36. Last cited Jul 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Jul 6, 2026: unannounced2 violations
-
Hazardous cleaning supplies and other items that might be poisonous e.g. toxic plants, were not out of reach or in locked storage when children were in care.
“Clorox wipes were stored on the kitchen counter accessible to children.”
-
Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three.
“Plastic bags and toy parts small enough to swallow were accessible to children under the age of 3. They were properly stowed during the visit.”
Feb 4, 2026: unannounced6 violations
-
Individuals who provide care for less than 5 hours a week, during planned absences of the operator, had not completed first aid and CPR as described in Rule .1702(b)(2).
“Ms. Rowe and Mr. Phelps has not completed first and and CPR training.”
-
Operator did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within the required time frame.
“The last time Ms. Phelps completed the Recognizing and Responding to Suspicions of Child Maltreatment was in November 2020.”
-
Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy.
“A signed statement of receipt of the shaken baby syndrome and abusive head trauma policy was not on file for the 14 month old present.”
-
Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three.
“Various plastic bags were observed throughout the playroom and living room accessible to children under the age of 3.”
-
Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home.
“A signed statement of the discipline policy was not on file for the 14 month old present today.”
-
Written feeding schedule was not on file for each child under 15 months of age and/or was not updated regularly to reflect changes in the child’s needs.
“A written feeding schedule was not on file for the child 14 months of age.”
Aug 11, 2025: unannounced2 violations
-
All medicines, including refrigerated and unrefrigerated, were not kept in locked storage.
“Prescription ciclopirox and Benadryl gel were observed on a side table in the living room accessible to children. Diaper cream was stored on the diaper changing table rather in locked storage or a minimum of 5 feet out of reach.”
-
Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care.
“Aerosol bug spray was stored on the kitchen counter rather than in locked storage.”
Feb 12, 2025: unannounced2 violations
-
Copy of each child’s immunization record, including the operator’s own preschool child(ren), was not on file.
“A child one year of age did not have an immunization record on file. The parent was able to email the record during the visit.”
-
Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care.
“Disinfecting wipes were stored on a low shelf rather than at least five feet high or in locked storage. The wipes were locked under the diaper changing table during the visit.”
Sep 3, 2024: unannounced3 violations
-
Children’s hands were not washed after diapering.
“Two (2) infants had their diapers changed during the visit and their hands were not washed afterwards.”
-
Operator did not keep records of monthly fire drills, quarterly lockdown or shelter-in-place drills, incident reports, incident logs, accurate attendance, emergency numbers, emergency preparedness and response plan, field trip/transportation permission, pet vaccinations records and/or playground inspections monthly outdoor safety checks for a minimum of one year.
“The last fire drill occurred July 2024. The last shelter-in-place/lockdown drill occurred in February 2024. The last playground inspection occurred July 2024.”
-
Operator did not wash his/her hands before, as well as after, diapering each child.
“The operator did not wash her hands after diapering each child.”
All 7 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Jul 6, 2026 | Unannounced visit | 2 violations cited |
| Feb 4, 2026 | Unannounced visit | 6 violations cited |
| Aug 11, 2025 | Unannounced visit | 2 violations cited |
| Feb 12, 2025 | Unannounced visit | 2 violations cited |
| Sep 3, 2024 | Unannounced visit | 3 violations cited |
| Aug 19, 2024 | Unannounced visit | No violations cited |
| Feb 27, 2024 | Unannounced visit | No violations cited |
Is it licensed?
- Family Child Care Home, holding a One Star Family CC Home License since Mar 2, 2018.
- Licensed for 8 children, ages 0 through 12.
- Not enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 65000772.
- Restriction: Other - NMT 5 preschool children and 3 school aged children.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Phelps, Melissa.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 1 star of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 74 child care providers in New Hanover County, the middle value for violations cited in the last three years was 6; this one had 15.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Happy Kids Development Center | 2 |
| Precious Little Angels | 2 |
| Bright Futures Childcare Center, Empowered by the | 58 |
| Ohana Day Care This child care provider | 15 |
| College Road Early Childhood Center | 3 |
| Mustard Seed Ministry Childcare | 20 |
| Learning Bridge Development Center | 4 |
| Excel Learning Centers #2 | 13 |
| Carolina Kids | 4 |
| Busy Bees Childcare | 25 |
| Palmetto Preschool-Myrtle Grove | 11 |
| Foundations Early Learning Center #251 | 13 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
-
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.