Bright Futures Childcare Center, Empowered by the
A child care center in Wilmington, North Carolina 28412
2815 South College Rd, Wilmington, North Carolina 28412. (910) 799-6820.
- administrative action in the last three years
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 58 violations in the last three years
- Jun 152026 the latest visit on record
- 194 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
38 DCDEE visits in the last three years, the latest on Jun 15, 2026.
58 violations cited in the last three years, 58 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
58 violations in 13 months of the last 36. Last cited Jun 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Jun 15, 2026: unannounced12 violations
-
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff members CPR certification expired May 22, 2026.”
-
All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff members First Aid certification expired on May 22, 2026.”
-
Application for enrollment did not include all required information.
“A child (3 years of age) did not have all required information included on his application.”
-
Each employee’s personnel file did not contain an annual staff evaluation and a staff development plan.
“Seven staff did not have an annual staff evaluation and/or a staff development plan on file.”
-
Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.
“A staff member hired April 20, 2026, has not completed orientation.”
-
Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member’s individual personnel file.
“All new staff did not have proof of tuberculosis test or screening on file prior to beginning work.”
-
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.
“Leftover diaper cream was not discarded or returned within 72 hours.”
-
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.
“A playground inspection was not completed for the month of May.”
-
Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.
“Prescription inhaler in space 9 was not in it’s original labeled container.”
-
Staff did not complete the health and safety training within one year of employment.
“A staff member hired 1/9/25 and a staff member hired 12/16/24, have not completed their health and safety trainings.”
-
Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care.
“A staff member in space 2 was observed drinking Starbucks.”
-
The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of.
“Broken furniture (washing machine) was present in space 9 and the couch in space 9 was in poor repair. In addition, the couch in space 10 was in poor repair as well.”
Dec 10, 2025: unannounced1 violation
-
Human milk, formula and other bottled beverages including sippy cups, sent from child’s home were not fully prepared, dated, and labeled for the appropriate child.
“Three bottles in space 7 (G2) were not labeled with the date.”
Jul 1, 2025: unannounced1 violation
-
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.
“A staff member hired March 2025 has not completed the required 16 hours of orientation.”
Jan 8, 2025: unannounced5 violations
-
A safe indoor and outdoor environment was not provided for the children.
“Space 1 had an electrical outlet that had black marks around the electrical cover. That usually indicates overheating, which can be used by a loose connection, overloaded circuit, faulty wiring, or damaged outlet itself, leading to arcing that burns the surrounding area and creates black discoloration.”
-
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.
“Two leftover diaper creams were not returned to the parent after the course of the treatment in space 7. These diaper creams were discarded today.”
-
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.
“Monthly playground inspections were not completed for the months of August through December of 2024.”
-
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.
“Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed December 20, 2023.”
-
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.
“A shelter-in-place or lockdown drill has not been completed since August 2024.”
Sep 6, 2024: unannounced5 violations
-
A safe indoor and outdoor environment was not provided for the children.
“On September 3, 2024, a staff member’s failure to provide adequate supervision during transportation placed a seven-year-old child in an unsafe environment and at significant risk of harm.”
-
Children were left in a vehicle unattended by an adult.
“On September 3, 2024, a seven-year-old child was left unattended on a facility vehicle for approximately one and a half hours. The bus was parked in a fenced-in area located around the right side of the facility.”
-
For routine transport of children to and from the center, a list of all children being transported was not available at the center.
“On September 3, 2024, and September 6, 2024, a list of all children being transported was not available at the center.”
-
For routine transport of children to and from the center, staff did not use the list to document attendance as children boarded and departed the vehicle.
“On September 3, 2024, a staff member failed to use the list to document the attendance of a seven-year-old child as they boarded and departed the vehicle resulting in the child being left unattended in the vehicle for approximately one and a half hours.”
-
There was a substantiation of child maltreatment.
“Pursuant to its investigation, the Division has confirmed sufficient information to determine child maltreatment.”
Aug 21, 2024: unannounced1 violation
-
Emergency and identifying information, including the child’s name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported.
“Photographs of the children were not included in all emergency and identifying information binders.”
Aug 6, 2024: unannounced12 violations
-
All staff did not review the center’s EPR Plan during orientation and/or on an annual basis with the trained staff.
“Documentation of the review was not maintained on file. Staff have not had a review of the center’s ERP Plan since the last annual compliance visit.”
-
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member has not successfully completed certification in CPR from an approved training organization.”
-
All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member has not successfully completed certification in First Aid from an approved training organization.”
-
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.
“The director’s first day of employment was May 24, 2024, and she did not complete her health questionnaire until June 12, 2024.”
-
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
“A staff member hired May 24, 2024, did not obtain a medical report until June 18, 2024, and another staff member hired May 2, 2024, did not obtain a medical report until June 11, 2024.”
-
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.
“The Director’s first day of employment was May 24, 2024, and she did not complete her Emergency Information Form until June 14, 2024.”
-
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.
“A staff member did not complete her health & safety trainings within five years of completing the previous health and safety trainings.”
-
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.
“Leftover diaper cream in space 9 was not returned to the parent or discarded within 72 hours after the course of the treatment. This is a repeat violation.”
-
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.
“Although a staff member has 16 hours of orientation recorded, six (6) topics were not discussed.”
-
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.
“A staff member hired April 45, 2024, did not have a TB test completed until June 26, 2024. Another staff member hired March 27, 2024, did not have a TB test completed until June 29, 2024.”
-
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
“A staff member hired March 27, 2024, has not completed the Recognizing and Responding to Suspicions of Child Maltreatment training.”
-
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person’s file.
“A staff member hired May 28, 2024, did not have a signed acknowledgement in her file prior to caring for children 0-5 years of age.”
Jul 16, 2024: unannounced7 violations
-
All staff records, except financial records, were not made available for review.
“Staff records reviewed today were incomplete.”
-
Application for enrollment did not include all required information.
“Five (5) of the ten (10) children’s files did not contain all required information.”
-
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.
“Leftover medications were observed in spaces 7 and 9.”
-
Menus for all meals and snacks were not planned at least 1 week ahead and dated.
“Menus for this week were not available for review.”
-
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.
“A playground inspection was not completed for the month of June.”
-
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
“Plastic bags were observed accessible to children in spaces 9 and 6.”
-
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.
“A shelter-in-place or lockdown drill has not been completed since March 2024.”
Jul 12, 2024: unannounced1 violation
-
Children were not adequately supervised at all times.
“On June 28, 2024, staff failed to provide adequate supervision when two eight-year-old children engaged in inappropriate activities.”
Jun 5, 2024: unannounced5 violations
-
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“Liquid white out was observed in an unlocked cabinet in space 10.”
-
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.
“Two new staff members did not have a health questionnaire on file.”
-
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
“Two new staff members did not have a medical report on file.”
-
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.
“Two new staff members did not have an emergency information form on file.”
-
Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member’s individual personnel file.
“A new staff member did not have a tuberculosis test or screening on file.”
May 1, 2024: unannounced2 violations
-
Children were not adequately supervised at all times.
“On Thursday, April 25, 2024, a child two years of age was left in space 9 for 10 minutes unsupervised. Repeated”
-
Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child’s developmental needs.
“While observing video surveillance both staff present in space 9 on April 25, 2024, used harsh tones with the children. Also, a teacher was observed slamming a bottle of sanitizer onto a table to get the children’s attention.”
Apr 10, 2024: unannounced2 violations
-
Children used space that was not approved.
“Staff reported that children routinely are gathered at the front lobby at the end of the day for the last 10 minute of the day. The lobby is not an approved space for care.”
-
Children were not adequately supervised at all times.
“On April 5, 2024, a child 3 years of age, was left on the playground unsupervised for approximately 20 minutes.”
Mar 14, 2024: unannounced1 violation
-
When combining age groups, the staff/child ratios for the youngest child in the group was not maintained for the entire group.
“On March 14, 2024, staff failed to required staff/child ratio when only one staff member was present in a group of twelve three-year-old to five-year-old children.”
Feb 6, 2024: unannounced2 violations
-
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.
“Open electrical outlets were observed in spaces 1, 3, 6, and 8.”
-
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
“Plastic materials were observed in space 9 under the diapering table.”
Dec 5, 2023: unannounced1 violation
-
Children were not adequately supervised at all times.
“On Tuesday, November 28, 2023, a child 10 years of age was left unsupervised for less than 1 minutes in space 1 during a routine fire drill.”
All 38 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Jun 15, 2026 | Unannounced visit | 12 violations cited |
| Mar 5, 2026 | Unannounced visit | No violations cited |
| Jan 15, 2026 | Unannounced visit | No violations cited |
| Dec 10, 2025 | Unannounced visit | 1 violation cited |
| Sep 29, 2025 | Unannounced visit | No violations cited |
| Aug 25, 2025 | Unannounced visit | No violations cited |
| Jul 1, 2025 | Unannounced visit | 1 violation cited |
| Jun 4, 2025 | Unannounced visit | No violations cited |
| Apr 15, 2025 | Unannounced visit | No violations cited |
| Mar 26, 2025 | Unannounced visit | No violations cited |
| Feb 17, 2025 | Announced visit | No violations cited |
| Feb 12, 2025 | Unannounced visit | No violations cited |
| Jan 8, 2025 | Unannounced visit | 5 violations cited |
| Dec 18, 2024 | Unannounced visit | No violations cited |
| Dec 18, 2024 | Unannounced visit | No violations cited |
| Dec 18, 2024 | Unannounced visit | No violations cited |
| Nov 22, 2024 | Unannounced visit | No violations cited |
| Nov 6, 2024 | Unannounced visit | No violations cited |
| Nov 6, 2024 | Unannounced visit | No violations cited |
| Sep 6, 2024 | Unannounced visit | 5 violations cited |
| Aug 26, 2024 | Unannounced visit | No violations cited |
| Aug 26, 2024 | Unannounced visit | No violations cited |
| Aug 21, 2024 | Unannounced visit | 1 violation cited |
| Aug 6, 2024 | Unannounced visit | 12 violations cited |
| Jul 16, 2024 | Unannounced visit | No violations cited |
| Jul 16, 2024 | Unannounced visit | 7 violations cited |
| Jul 12, 2024 | Unannounced visit | 1 violation cited |
| Jun 5, 2024 | Unannounced visit | 5 violations cited |
| May 6, 2024 | Unannounced visit | No violations cited |
| May 1, 2024 | Unannounced visit | 2 violations cited |
| Apr 17, 2024 | Unannounced visit | No violations cited |
| Apr 10, 2024 | Unannounced visit | 2 violations cited |
| Mar 20, 2024 | Unannounced visit | No violations cited |
| Mar 14, 2024 | Unannounced visit | 1 violation cited |
| Feb 6, 2024 | Unannounced visit | 2 violations cited |
| Jan 31, 2024 | Unannounced visit | No violations cited |
| Dec 12, 2023 | Unannounced visit | No violations cited |
| Dec 5, 2023 | Unannounced visit | 1 violation cited |
Is it licensed?
- Child Care Center, holding a Three Star Center License since Jan 11, 2024.
- Licensed for 194 children, ages 0 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 65000453.
- Restriction: Other - Daytime care only.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: YWCA of the Lower Cape Fear, Inc..
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 3 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 74 child care providers in New Hanover County, the middle value for violations cited in the last three years was 6; this one had 58.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Happy Kids Development Center | 2 |
| Precious Little Angels | 2 |
| Bright Futures Childcare Center, Empowered by the This child care provider | 58 |
| Ohana Day Care | 15 |
| College Road Early Childhood Center | 3 |
| Mustard Seed Ministry Childcare | 20 |
| Learning Bridge Development Center | 4 |
| Excel Learning Centers #2 | 13 |
| Carolina Kids | 4 |
| Busy Bees Childcare | 25 |
| Palmetto Preschool-Myrtle Grove | 11 |
| Foundations Early Learning Center #251 | 13 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
-
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.