Mallard Creek Asep
A child care center in Charlotte, North Carolina 28262
9801 Mallard Creek Road, Charlotte, North Carolina 28262. (704) 343-5408.
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The short answer
- 40 violations in the last three years
- May 272026 the latest visit on record
- 150 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
8 DCDEE visits in the last three years, the latest on May 27, 2026.
40 violations cited in the last three years, 40 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
39 violations in 6 months of the last 36. Last cited May 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
May 27, 2026: unannounced6 violations
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A child care operator did not notify the Division of any new child care providers, as defined in G.S.
“110-90.2(a)(2), who were hired or moved into the child care facility within five business days. One (1) staff member, T.N., was not listed on the ABCMS roster. Repeat violation 3/24/26 and 5/12/26”
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Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.
“A medication permission expired 2/25/26 and another medication permission expired 4/3/26. Repeat violation 3/24/26 and 5/12/26”
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Menus for all meals and snacks were not current or posted where easily seen by parents and cook.
“The posted menu was for April 2026. Repeat violation 5/12/26”
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Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.
“One (1) child, D.G., did not have the prescription label attached to the medication. One (1) child, L.K., had medication onsite that was not stored in the original container. Repeat violation 3/24/26 and 5/12/26”
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Staff did not complete the health and safety training within one year of employment.
“One (1) employee, T.N., did not complete medication administration training. Repeat violation 3/24/26 and 5/12/26”
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The medical action plan was not updated on an annual basis or when changes to the plan were made by the child’s parent or health care professional.
“One (1) child’s medical action plan expired 2/10/26. Repeat violation 3/24/26 and 5/12/26”
May 12, 2026: unannounced11 violations
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A child care operator did not notify the Division of any new child care providers, as defined in G.S.
“110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Two (2) employees, T.C. and T.N., were not listed on the ABCMS roster for the facility. Repeat violation”
-
Enhanced staff/child ratios and group sizes were not met.
“Group 1 had twenty-one (21) children present with one (1) group leader. Five year old children were present in Group 1. Group 2 had twenty-three (23) children present with one (1) group leader.”
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Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.
“A medication permission expired 2/25/26 and another medication permission expired 4/3/26. Repeat violation”
-
Menus for all meals and snacks were not current or posted where easily seen by parents and cook.
“The posted menu was dated April 2026.”
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Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.
“The prescription label was not attached to medication for D.G. Medication was not stored in the original container for L.K. Repeat violation”
-
School-aged children were not adequately supervised.
“Two (2) children arrived to the cafeteria unaccompanied. They were in the cafeteria approximately seven minutes before the rest of the children arrived with their Group Leaders.”
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Staff did not complete the health and safety training within one year of employment.
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The child care provider did not provide the required beverage(s).
“The juice observed in the cooler for today was a juice box of 100% juice however the serving did not meet requirements. The juice box was 6.75 ounces. Repeat violation”
-
The EMC plan was not reviewed with all staff annually and whenever the plan was revised.
“Staff did not review the EMC plan annually. The last review was in 2024. Repeat violation”
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The medical action plan was not updated on an annual basis or when changes to the plan were made by the child’s parent or health care professional.
“One (1) child’s medical action plan expired 2/10/26. Repeat violation”
-
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.
“Staff did not review the EPR plan annually. The last documented review was 2024.”
Mar 24, 2026: unannounced9 violations
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A child care operator did not notify the Division of any new child care providers, as defined in G.S.
“110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Two (2) employees, T.C. and T.N., were not listed on the ABCMS roster for the facility.”
-
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.
“A child’s medication permission for a chronic condition expired 2/25/26.”
-
Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.
“One (1) child’s medication did not have the prescription attached to the medication.”
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Staff did not complete the health and safety training within one year of employment.
“One (1) employee hired 10/2024 did not complete all of the health and safety trainings within one year of employment. She was missing medication training.”
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The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
“One (1) employee hired 10/2024 did not complete Recognizing and Responding to Suspicions of Child Maltreatment training.”
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The child care provider did not provide the required beverage(s).
“The juice served for snack was 6.75 oz. of 100% juice. Six ounces of juice is the maximum amount allowed per day for all ages in licensed care.”
-
The EMC plan was not reviewed with all staff annually and whenever the plan was revised.
“Staff did not review the EMC plan annually. The last review was in 2024.”
-
The medical action plan was not updated on an annual basis or when changes to the plan were made by the child’s parent or health care professional.
“One (1) child’s medical action plan expired 2/10/26.”
-
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.
“Staff did not review the EPR plan annually. The last documented review was 2024.”
Nov 19, 2025: unannounced3 violations
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A current schedule was not posted for each group of children for reference.
“The posted activity plans for Groups 2 and 3 were dated 10/27/25.”
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Menus for all meals and snacks were not current or posted where easily seen by parents and cook.
“A current menu was not posted.”
-
Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.
“Two (2) children required diazepam for emergency medication. The prescription labels were not attached to either medication.”
May 27, 2025: unannounced2 violations
-
A current activity plan was not posted for each group of children for reference.
“Group 1 did not have a current activity plan posted.”
-
Menus for all meals and snacks were not current or posted where easily seen by parents and cook.
“The posted menu was for April 2025 - May 2, 2025.”
Apr 2, 2025: unannounced4 violations
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All stationary equipment, more than 18 inches high, was not installed over protective surfacing.
“The mulch underneath the monkey bars, climbing ladder, and parallel bars measured 4 inches deep.”
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Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services.
“One (1) child did not have a medical action plan completed for a diagnosed chronic condition.”
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Parent’s medication authorization did not include required information.
“One (1) child did not have medication authorization completed for seizure medication.”
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Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.
“A prescribed seizure medication was not stored in the original container and the prescription label was not attached. A prescribed asthma medication did not have the prescription attached to the original container. It was unclear who the medication was prescribed to.”
Apr 23, 2024: unannounced4 violations
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Documentation of staff’s on-going training was not on file and/or was not current .
“On going training was not documented.”
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Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.
“An emergency drill was documented 8/31/23 and again on 12/6/23 exceeding the three month requirement.”
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Staff required to receive on-going training had not completed the required number of hours according to their education and experience.
“On-going training certificates were not available for review for one (1) staff member.”
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The depth of the loose surfacing was not based on critical height of the equipment.
“Mulch measured four (4) inches underneath climbing structures.”
Nov 7, 2023: unannounced1 violation
-
Center did not maintain a record of daily attendance.
“Attendance was not documented today.”
All 8 visits on record
| Date | Visit | What the record says |
|---|---|---|
| May 27, 2026 | Unannounced visit | 6 violations cited |
| May 12, 2026 | Unannounced visit | 11 violations cited |
| Mar 24, 2026 | Unannounced visit | 9 violations cited |
| Nov 19, 2025 | Unannounced visit | 3 violations cited |
| May 27, 2025 | Unannounced visit | 2 violations cited |
| Apr 2, 2025 | Unannounced visit | 4 violations cited |
| Apr 23, 2024 | Unannounced visit | 4 violations cited |
| Nov 7, 2023 | Unannounced visit | 1 violation cited |
Is it licensed?
- Child Care Center, holding a Four Star Center License since Dec 12, 2018.
- Licensed for 150 children, ages 5 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 6055677.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Charlotte Mecklenburg Board of Education.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 4 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 529 child care providers in Mecklenburg County, the middle value for violations cited in the last three years was 14; this one had 40.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Mallard Creek Asep This child care provider | 40 |
| University Meadows A.s.e.p. | 15 |
| Chesterbrook Academy | 78 |
| Governors’ Village Asep | 13 |
| Phelps Love and Care | 7 |
| Kids R Kids #5 NC | 27 |
| Love’s Creation Home Care | 28 |
| Cadence Academy Preschool, Mallard | 60 |
| Tutor Time Child Care/Learning Center | 83 |
| Stoney Creek Elementary Asep | 23 |
| Children of America Charlotte, LLC | 67 |
| Governors’ Village Stem Academy | 81 |
| Kiddie University Inc. | 1 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
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North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.